運動酒吧

博蒙特工作室酒店的評價

3.5 out of 5
博蒙特工作室酒店
76 Beaumont Street, Hamilton, NSW

評價

7.2

不錯

10 分評分,優異;244 則評價中有 65 則" "
8 分評分,不錯;244 則評價中有 78 則" "
6 分評分,一般;244 則評價中有 46 則" "
4 分評分,欠佳;244 則評價中有 29 則" "
2 分評分,很差;244 則評價中有 26 則" "

8.0/10 

整潔度

7.4/10 

職員與服務

7.4/10 

設施服務

7.8/10 

住宿狀況

6.8/10 

環保程度

評價

6/10 一般

Rakesh

於 2024 年 2 月住了 2 晚
Studios on Beaumont 於 2024年2月22日的回應
Thank you for rating us, Rakesh!

4/10 欠佳

David

於 2024 年 2 月住了 1 晚
Studios on Beaumont 於 2024年2月21日的回應
Thank you for rating us, David. We hope to welcome you back at another time.

8/10 不錯

Chris

商務旅客
讚好:整潔度和客房舒適度
Talk about a ‘cold shower.’
The shower should come with instructions. Other than that, all good.
於 2024 年 2 月住了 1 晚
Studios on Beaumont 於 2024年2月18日的回應
Hi Chris, We appreciate your good star rating and feedback. We love to have you back!

6/10 一般

Malcolm

於 2024 年 2 月住了 1 晚
Studios On Beaumont 於 2024年3月22日的回應
Hi Malcolm, Thank you for rating us. Sorry, we couldn’t make it a 5-star experience. We hope to welcome you back at another time.

10/10 優異

Brenda

於 2024 年 2 月住了 1 晚
Studios On Beaumont 於 2024年3月22日的回應
Thank you for your excellent rating, Brenda. We can't wait to have you back!

4/10 欠佳

Toni

家人同遊
不滿:整潔度、設施服務和住宿狀況
Absolutely no parking- annoying having to park a couple of hundred metres away and drag luggage....then faced with stairs to get the bags up. Over priced, substandard beds, no lamps, nowhere to sit and have a coffee or read a book. Towels were stained, floors stained and dirty. Has potential though!!
於 2023 年 12 月住了 1 晚
Studios On Beaumont 於 2024年1月26日的回應
Hi Toni, Thank you for taking the time to share your thoughts on your stay. We apologise for the disappointment and inconvenience. Chairs can be made available upon request. We encourage our guests to report issues during their stay to be able to correct them. Rest assured that we are on top of this. We hope to welcome you back at another time.

10/10 優異

真實旅客

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 12 月住了 2 晚
Studios On Beaumont 於 2024年1月26日的回應
Hi, Thank you for giving us a high star rating. We appreciate it. Until next time!

10/10 優異

Peter

多人同遊
讚好:整潔度和客房舒適度
Location was good with plenty of eateries within walking distance. Room was spacious for what we had. Not enough power outlets in the room or rather the set up of our room’s desk was on the complete opposite end of the power outlet.
於 2023 年 12 月住了 1 晚
Studios On Beaumont 於 2024年1月26日的回應
Hi Peter, We are grateful for your excellent rating and feedback. We hope to welcome you back at another time.

6/10 一般

Dimitri

家人同遊
不滿:整潔度
Great location but found used personal lubricant bottle and other rubbish just under edge of bed - kicked it as approached bed - disgusting. Emailed the apartments but no response. Need to up their cleaning game.
於 2023 年 12 月住了 1 晚
Studios On Beaumont 於 2024年1月26日的回應
Hi Dimitri, We appreciate your rating and apologise for your negative experience. We will make sure to share your review with the team for improvement and we hope you give us another chance in the future.

6/10 一般

Angela

家人同遊, 多人同遊
不滿:整潔度
Location was great. Good facilities in the room
於 2023 年 11 月住了 1 晚
Studios On Beaumont 於 2023年11月28日的回應
Hi Angela, We appreciate your kind words. We look forward to your return!

10/10 優異

Itsawat

家人同遊, 商務旅客, 多人同遊
讚好:整潔度、設施服務和住宿狀況
Good
於 2023 年 11 月住了 4 晚
Studios On Beaumont 於 2023年11月28日的回應
Thank you for the excellent rating, Itsawat. We love to have you back!

2/10 很差

satvir

於 2023 年 10 月住了 1 晚
Studios On Beaumont 於 2023年10月23日的回應
Hello Satvir, Thank you for taking the time to rate us. We sincerely apologise for any inconvenience you may experienced. We hope to welcome you back at another time.

10/10 優異

Adele

讚好:整潔度、設施服務和住宿狀況
Near everything
於 2023 年 10 月住了 1 晚
Studios On Beaumont 於 2023年10月10日的回應
Thank you so much for your high star rating, Adele. We really appreciate it!

10/10 優異

Adele

讚好:整潔度、設施服務和住宿狀況
Everything is so close..
於 2023 年 10 月住了 1 晚
Studios On Beaumont 於 2023年10月10日的回應
Thank you for the excellent rating, Adele. Until next time!

10/10 優異

Adele

讚好:整潔度、設施服務和住宿狀況
Great location
於 2023 年 9 月住了 2 晚
Studios On Beaumont 於 2023年10月10日的回應
Thank you, Adele. We hope to have you back soon!

10/10 優異

Adele

讚好:整潔度、設施服務和住宿狀況
It was lovely just opening the glass doors and allowing the sound of the street to enter.
於 2023 年 10 月住了 1 晚
Studios On Beaumont 於 2023年10月9日的回應
We are grateful for your excellent rating, Adele. We are thrilled to know you are satisfied. See you again soon!

6/10 一般

Linda

家人同遊
不滿:設施服務和住宿狀況
Staff were not aware or familiar of the property they were supplying their information from a cheat sheet and did not vary from it. There were not able to provide parking info except a street name of where there was council parking (limited) location of property on the main street so had to constantly move the car/s. Parking was 15 min, 30 kins, 2 hours until 5pm. Lifts not working, does not accommodate for more than 1 night stay, had to find out where to take rubbish and recyclables. Buy own garbage bags, dishwashing liquid and there was no toaster. It must be generally occupied by young adults particular like the 1am, 2am. 3.30am, 4am and 5.30am wake up calls with patrons banging on our door drunk not remembering what room they were in, certainly not suitable for families or young children (up to 12). Text messages from virtual reception were delayed and took several attempts. Although the room was good to sleep in and bathroom was decent. I know that this is not the best place to stay again for our needs.
於 2023 年 9 月住了 6 晚
s 於 2023年9月25日的回應
Hi Linda, Thank you for sharing your thoughts on your stay. We sincerely apologise for the inconvenience and disappointment. Toasters are not available in all our hotels. You can request for the microwave but it's subject to availability. Our rooms are self-catered. A welcome pack is provided on arrival. Apart from that, items are to be purchased by the guests. With the parking, Studios on Beaumont only offers street parking and it shows that our team had suggested that you check council park parking. We are sorry again for your experience. Rest assured that your remarks will be shared with the team for awareness and improvement. We hope we can welcome you back again at another time.

6/10 一般

Rowena

家人同遊
讚好:整潔度、設施服務和住宿狀況
Definitely not a good choice for families or the elderly. The room itself was well equipped and comfortable. But all other aspects of this property were less than satisfactory for us. The front door code didn’t work so I had to phone to get a new code. The lift was out of order so access is up a very steep flight of stairs which was a real issue for my 93 year old mother. The apartments are above a restaurant precinct and the loud music from the bar below didn’t stop until 11.30pm on a Tuesday night.
於 2023 年 8 月住了 1 晚
Studios On Beaumont 於 2023年8月24日的回應
Hi Rowena, thank you for sharing your thoughts. We sincerely apologise for the disappointment. We hope to welcome you back again at another time.

8/10 不錯

Liz

讚好:整潔度、設施服務和住宿狀況
Great location with interesting locals, great options to eat out, close to medical venues if that’s a reason to stay 😊
於 2023 年 7 月住了 1 晚
Studios On Beaumont 於 2023年7月31日的回應
Thank you so much for your good star rating, Liz. We really appreciate it!

2/10 很差

Patricia

多人同遊
不滿:整潔度、設施服務和住宿狀況
Poor customer service, couldn’t check in on time (2pm) due to no access and no response so we were left out on the street with our bags and no where to go. We were very late to a pre-planned event we had tickets to, all due to incompetence and organisation from the very start with this place. Sadly disappointed, dissatisfied and a waste of my money.
於 2023 年 7 月住了 1 晚
Studios On Beaumont 於 2023年7月4日的回應
Hi Patricia, thank you for sharing your feedback and we sincerely apologise for the inconvenience. It is never good to receive feedback like this as we always aim to make your stay as comfortable as possible. We are taking this seriously and will share it with the team for improvement. We hope for another chance to serve you better in the future.

2/10 很差

Julie

伴侶同遊
讚好:整潔度和設施服務
Nothing fancy. Frustrated with lack of communication and time of replying when booking in. There was no mention of parking only in a busy street and having to climb a long staircase. The bathroom had no towel rails and no hand rail in the shower floor was very slippery when wet. Certainly did not live up to the sound of its name.
於 2023 年 5 月住了 1 晚
A Stephenson 於 2023年6月3日的回應
Hi Julie, Thank you for your feedback.We would Like to discuss your complaint with you further if you can please contact us directly. If rails in the shower is required we do have rooms available for guest if required. Kind Regards Studio's on Beaumont.

4/10 欠佳

John

伴侶同遊
不滿:整潔度和設施服務
Needs to be a blind on the glass entry doors too bright to sleep. There were no bedside lamps or lighting, needs a bit more than the usual clean
於 2023 年 4 月住了 1 晚
Studios On Beaumont 於 2023年5月1日的回應
Hi John, we appreciate your review. Your feedback is important to us as we continuously seek ways to increase customer satisfaction. We will share your remarks with management for awareness and action. We hope to serve you better in the future!

8/10 不錯

Neil

家人同遊, 商務旅客
讚好:整潔度和住宿狀況
TV un watchable
於 2023 年 4 月住了 2 晚
Studios on Beaumont 於 2023年4月12日的回應
Hi Neil, we apologise for the inconvenience. We encourage our guests to contact us if something's faulty at the property for assistance. We will have our maintenance team take care of this issue. We hope to serve you better in the future.

4/10 欠佳

Simone

You require blinds over your glass doors as the sunshine comes in very brightly in the mornings and is very harsh on the eyes
於 2023 年 3 月住了 1 晚
Studios on Beaumont 於 2023年4月12日的回應
Thank you for sharing your thoughts, Simone. This helps us know how we are doing and what to improve. We will share your remarks with the management. We hope to have you back.

2/10 很差

samuel

不滿:設施服務和住宿狀況
The door of the room was frosted glass , no blinds of curtains! Appalling No staff on site to request change of room Could not sleep at night due to light outside
於 2023 年 3 月住了 1 晚
Studios on Beaumont 於 2023年3月13日的回應
Hi Samuel, Thank you for sharing your thoughts on your stay and we apologise for the inconvenience. We don't have a reception at the property but you may always direct all your concerns by reaching us either through the phone or chat. Our Central Reservations Team is available 24/7 for your assistance. Rest assured that will coordinate your review with the appropriate team for awareness and action. We hope to serve you better in the future.

4/10 欠佳

Jane

商務旅客
不滿:住宿狀況
Homeless person / beggar outside the entry made me feel unsafe. Also think there are bed bugs in the bed Otherwise is a convenient location to my workplace while in Hamilton
Studios on Beaumont 於 2023年1月20日的回應
Hi Jane, We appreciate your review. Sorry, we couldn’t make it a 5-star experience but rest assured that we will share your remarks with the rest of the team. We hope to serve you better in the future.

2/10 很差

Suzanne

於 2023 年 1 月住了 1 晚
Studios on Beaumont 於 2023年1月9日的回應
Thank you for rating us, Suzanne. We are sorry for any inconvenience we may have caused you. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you.

2/10 很差

Bronson

伴侶同遊
讚好:設施服務
不滿:整潔度
I couldn't sleep. The bed smelled like rotten cheese the pillows were old and the bed was lumpy.
Studios on Beaumont 於 2023年1月9日的回應
Hi Bronson, Thank you for your rating. It is never good to receive feedback like this as we always aim to make your stay as comfortable as possible. Rest assured that we are taking it seriously and will be dealt with immediately. We hope to serve you better in the future.

10/10 優異

Rachel

8/10 不錯

Anne

伴侶同遊
讚好:整潔度和住宿狀況
Great location for an overnight in Newcastle. The room was very clean and comfortable, although the mattress wasn't as high quality as you'd expect. Linen etc was excellent.
於 2022 年 12 月住了 1 晚
Studios on Beaumont 於 2022年12月17日的回應
Hi Anne, Thank you for your positive review! It's amazing to know that you enjoyed your stay. We hope to have you back soon!

4/10 欠佳

Andrew

伴侶同遊
不滿:整潔度和設施服務
There was cockroaches entry was confusing phone number on the door didn’t work the first few times tv had issues with network wifi was crud ended up using mobile net overall poor performance and the bed was all spring but no support 😅
於 2022 年 11 月住了 1 晚
Studios on Beaumont 於 2022年12月20日的回應
Hi Andrew,We are terribly sorry for the inconvenience you experienced during your stay. We agree it would have been much better to have working service and appliances. Rest assured that we will take care of this. We hope to serve you better in the future.

8/10 不錯

Doug

讚好:整潔度和住宿狀況
Laundry wasn't very ckean - washing machine needs to be replaced
Studios on Beaumont 於 2022年12月20日的回應
Hi Doug,Thank you for letting us know, and we apologize for the experience you had. Your remarks will be shared with the team for action.

6/10 一般

Leanne

多人同遊
For the price & location this property was very good. The only thing was- I can only assume it was the cleaner trying to enter the apartment at 9.45. When we said our checkout was 10am. Feel like privacy was violated as it was 2 young women & one was in the bathroom. Please pass on to whoever it was, that this is not acceptable.
Studios on Beaumont 於 2022年12月17日的回應
Hi Leanne, Thank you for your rating! It is never good to receive feedback like this as we always aim to make your stay as comfortable as possible. Rest assured that we are taking it seriously and will be dealt with immediately. We hope to serve you better in the future.

2/10 很差

Raymond

於 2022 年 10 月住了 2 晚

6/10 一般

Melanie

不滿:住宿狀況
When I got there the property seemed really nice but then when I went to have a shower there was black mould all over the walls and when I turn the lights off to go to sleep it was like daylight in my bedroom because the door was just a big window it definitely needs a blind over it
於 2022 年 10 月住了 2 晚

4/10 欠佳

kristy

於 2022 年 9 月住了 1 晚

6/10 一般

Danielle (Morisset Park)

讚好:住宿狀況
Overall, simple but effective property. Have stayed previously with no complaint. This particular room had a broken shower (water) handle. The room door was also opaque and let bright light in throughout the night. I woke up at 1:30am thinking it was 6:30am. Needs a blind or something.
於 2022 年 9 月住了 1 晚

6/10 一般

John

於 2022 年 9 月住了 1 晚

10/10 優異

Tori

於 2022 年 9 月住了 1 晚

10/10 優異

Tim

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Was very central to everything we had planned. We will stay here again.
於 2022 年 8 月住了 2 晚

8/10 不錯

Simone

伴侶同遊
讚好:整潔度和住宿狀況
It would of been nice if there was a lamp in the room to be able to use! I also found other guests have no consideration when considering when coming in late and were very noisy!
於 2022 年 8 月住了 1 晚

8/10 不錯

David

於 2022 年 8 月住了 1 晚

2/10 很差

MICHELLE

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
I gave this to my daughter as we were unable to stay. She said the mould in the shower was terrible. She had trouble getting in with the instructions and it seemed unsafe. I then had to find her emergency accommodation as it was her birthday. So she was there for 1hr and left the premises. Very disappointed.
於 2022 年 8 月住了 1 晚

4/10 欠佳

Danielle

伴侶同遊
不滿:整潔度和住宿狀況
Property not cleaned properly between guests
於 2022 年 7 月住了 1 晚

2/10 很差

Jeemin

多人同遊
不滿:整潔度、設施服務和住宿狀況
Dirty Mattress terrible Couldn’t stay….
於 2022 年 7 月住了 1 晚

6/10 一般

Anthony

商務旅客
讚好:整潔度、設施服務和住宿狀況
Dont understand why the front door of the apartment is frosted. It allows light to come through all night making it difficult to sleep, room doesnt get dark also when people walk past the automatic lights come on causing light to come into the room. I will never book here again just for that reason.
於 2022 年 6 月住了 2 晚

10/10 優異

Nick

伴侶同遊
讚好:整潔度和住宿狀況
👍
於 2022 年 7 月住了 1 晚

8/10 不錯

melanie

商務旅客
讚好:整潔度、設施服務和住宿狀況
Great location, seamless check in, great priced place to stay for the night!
於 2022 年 4 月住了 1 晚

6/10 一般

Robert (Kangaroo Creek)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Great spot just a bit noisy at night with the nightlife on the street but a good place to stay and very comfortable
於 2022 年 6 月住了 1 晚

8/10 不錯

Laila

讚好:整潔度、設施服務和住宿狀況
Nice clean place but the street is unsafe and very loud
於 2022 年 5 月住了 3 晚