雙床房, 海景 | 海灘/海景

維多莉亞酒店的評價

3 out of 5
維多莉亞酒店
East Street, Newquay, England

評價

7.8

不錯

10 分評分,優異;1000 則評價中有 309 則" "
8 分評分,不錯;1000 則評價中有 398 則" "
6 分評分,一般;1000 則評價中有 182 則" "
4 分評分,欠佳;1000 則評價中有 77 則" "
2 分評分,很差;1000 則評價中有 34 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

7.0/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

LAI NO

多人同遊
讚好:整潔度和職員與服務
The flushng water of toilet is not in order sometimes and the toilet door is difficult to clsed.
於 2023 年 3 月住了 3 晚
Legacy Hotel Victoria 於 2023年3月17日的回應
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The view from the room is good.. The room is big as expected

8/10 不錯

David

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Love the old oak interea woodwork
於 2024 年 5 月住了 3 晚

6/10 一般

Simon

讚好:整潔度和職員與服務
於 2024 年 5 月住了 2 晚

10/10 優異

MR GREGORY

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay at the Victoria. Please don't come expecting the most modern decor or facilities but if you are an appreciator of old school style and don't mind a bit of mildew or peeling paint, then the Victoria is an incredible place to stay in Newquay. We brought our young spaniel and he loved it, staff were so welcoming and the place has such charm, is located *perfectly* in town with wonderful sea views. We fell in love, and we will be back!

10/10 優異

Gary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, close to the town centre. Staff were friendly and polite. I'll definitely stay there again
於 2024 年 4 月住了 1 晚

4/10 欠佳

Martin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was clean comfortable and quiet
於 2024 年 4 月住了 1 晚

10/10 優異

Jorge

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We received exceptional service. The staff were very.friendly and accomodating. I requested a disabled parking bay for my dad and it was set up waiting when we arrived. They also provided him with an amazing ground floor bedroom. They couldn't do enough it was an amazing stay. Thank you Victoria we will certainly come back again. I can't comment on the breakfast though as we didn't have it unfortunately, but maybe next time. Karen from Somerset
於 2024 年 3 月住了 2 晚

8/10 不錯

Kathryn

家人同遊
讚好:整潔度、職員與服務和設施服務
A dated property but extremely good value for money out of season with car parking charges only £7 a night. Rooms were fairly spacious with plenty of storage space and tea/coffee facilities and bathroom toiletries and a good tv . Only complaint would be that the rooms would probably be unbearably hot in summer months but lovely and warm in winter.
於 2024 年 2 月住了 2 晚

10/10 優異

Nicola

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleseant stay
Friendly and helpful staff. Clean hotel. Main area is tired but the bedrooms are bright and modern. The Bathroom tiles floor and wall in our room needed re grouting. Breakfast good. Lovely stay.
於 2024 年 2 月住了 1 晚

8/10 不錯

Przemyslaw

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Centrally location budget option.
於 2024 年 2 月住了 1 晚

8/10 不錯

Chloe

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed our stay, hotel takes you back almost to the late 1800’s. Some say a bit spooky but I liked it. Brilliant location! We managed to secure one of the hotels parking slots for our stay at just £7pd and left the car there for the weekend. Everything is walking distance. I would stay again.
於 2024 年 2 月住了 2 晚

6/10 一般

Abi

伴侶同遊
讚好:職員與服務
不滿:整潔度
Staff really nice. The pool and jacuzzi was very unclean. I doubt its normal for a jacuzzi to be green/brown? I rinsed my costume afterwards and dirty water was running from it. Otherwise good for a cheap stay, but only for the room. I would stay again for under £50 margin.
於 2024 年 1 月住了 3 晚

10/10 優異

Paula

Newquay stay.
Shower bar was loose and fixed the same day as reported. Staff were very friendly and helpful.Breakfast was good, a great choice of food and drinks.
於 2024 年 1 月住了 5 晚

6/10 一般

Elizabeth

讚好:整潔度、住宿狀況和客房舒適度
Ok if you like sleeping in a greenhouse !
This is a good hotel. The room was fine but we didn't sleep as it was way too hot, despite turning the heater down. Didn't expect that in December. Great breakfast though but probably won't be returning .
於 2023 年 12 月住了 1 晚

10/10 優異

marcin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely place great service and stuff
於 2023 年 12 月住了 3 晚

10/10 優異

robin

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚

10/10 優異

B

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous old building with great features, room was lovely although a bit of maintenance needed. Fantastic bed, very friendly staff, superb breakfast and great position. We'll definitely be recommending to our family and friends.
於 2023 年 11 月住了 1 晚

10/10 優異

SIMON

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Alison

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Olde world charm
We had a great stay, a beautiful old hotel. We enjoyed a swim and spa each day. Breakfast was lovely. We found it hot for sleeping.
於 2023 年 11 月住了 2 晚

10/10 優異

Brian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Teresa

於 2023 年 11 月住了 2 晚

10/10 優異

Yvonne

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 3 晚

2/10 很差

Karin

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Dated & mouldy
Unfortunately, everything about this stay was terrible. We were greeted by a very unfriendly staff member on arrival. The room was smelly and mouldy. The whole hotel is Very dated - it’s a real shame as you can clearly see how impressive it would have been once upon a time.
於 2023 年 10 月住了 1 晚

10/10 優異

Abigail

讚好:整潔度、職員與服務和住宿狀況
Lovely hotel in a great location. Stayed here a few times as always good value. Amazing pool, with long opening hours, that you can swim in when you want, instead of other hotels where they have silly booking times.
於 2023 年 9 月住了 1 晚

8/10 不錯

Mark

讚好:整潔度和職員與服務
不滿:客房舒適度
Stayed at the hotel before which is in a great position for Newquay and is very clean for such a large hotel. Disapointed with the room. Same room as previous year which is so small.
於 2023 年 9 月住了 2 晚

8/10 不錯

Patricia

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚

4/10 欠佳

Tamsin

不滿:整潔度和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Shelly

於 2023 年 9 月住了 1 晚

8/10 不錯

Vikki

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vikki
Love this hotel staff are friendly and it’s dog friendly to fantastic breakfast had a room overlooking the sea
於 2023 年 9 月住了 2 晚

10/10 優異

Marc

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Lovely old hotel in a great location, close to shops, bars and restaurants and also Newquay's beautiful beach's. The worst part is the that the smoking area is right next to the main entrance. So you have to walk through a ploom of smoke or, if the door is open the hotel smells of smoke. Its not all of the time, but not nice when there are a few people out there smoking.
於 2023 年 9 月住了 3 晚

6/10 一般

andrew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel but no bar and restaurant
於 2023 年 9 月住了 4 晚

10/10 優異

david

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
no complaints except for poor shower
於 2023 年 9 月住了 7 晚

8/10 不錯

Gavin

多人同遊
讚好:職員與服務和客房舒適度
Good overall stay
Hotel & facilities were a bit dated but staff were friendly & bed was comfortable so a good stay overall.
於 2023 年 9 月住了 3 晚

10/10 優異

kylee

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel with a fab location. Room was massive and very comfortable bed and sofa. Had a sea view if you are tall enough to see over the roof. Location is brilliant, shops right outside with two beaches a few minutes walk away. The spa was well equipped and clean, great steam room.
於 2023 年 9 月住了 2 晚

10/10 優異

Andy

於 2023 年 8 月住了 3 晚

8/10 不錯

Marion

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thumbs up
Facilities excellent, pool super, and staff friendly and helpful. In places the decor was a bit tired - hall carpet for example - and if you need quiet at night best ask for a quiet room as there was quite a lot of noise from people in the street late at night. This hotel provided everything i needed at a price i could afford so a big thumbs up from me
於 2023 年 9 月住了 7 晚

10/10 優異

Annie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚

10/10 優異

shelley

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely lovely stay here. Throughly enjoyed it. Staff were great, breakfast was lovely and the room was nice too. So much history to this place. Would love to come back
於 2023 年 8 月住了 3 晚

4/10 欠佳

Lisa

家人同遊
不滿:職員與服務和客房舒適度
Disappointing response to room error
Paid extra for “Superior” family suite with double bed&2 single beds for our 2 teenagers plus a sea view disappointed to get a basic family room with little old wobbly bunk beds. Paying nearly £700 for 2 nights wasn’t expecting Surf Hostel standards!! Raised issue with on site female manager with pink hair told she’d arrange for housekeeping to put a double sofa bed in room instead as all rooms booked out. Next day this still hadn’t happened so raised issue again told she could only offer an apology. Asked for financial compensation as teenagers having to set up mattresses on floor to sleep and significant difference in price from standard to superior suites and told no. Asked for the Hotel Manager I a Curtis to call me to discuss further and still waiting. Also toilet blocked which reported to maintenance to fix and gross live silverfish in bathroom as not been cleaned good enough. Hotel has passed its time sadly, great location though. Breakfast good selection and tasty with pleasant sea views. Staff let place down.
於 2023 年 8 月住了 2 晚
Legacy Hotel Victoria 於 2023年8月14日的回應
Thank you for staying with us at Legacy Hotel Victoria. We're sorry you didn't fully enjoy your stay with us. Your comments have been passed on to our hotel manager who will be in touch in due course.

2/10 很差

Robert

於 2023 年 8 月住了 1 晚
Legacy Hotel Victoria 於 2023年8月12日的回應
Thank you for staying with us at Legacy Hotel Victoria, we appreciate your feedback and hope to welcome you again in the future.

8/10 不錯

Laura H

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was lovely and central for exploring the coast. Staff were lovely and very good breakfast. However it was disappointing that the jacuzzi wasn't working as this was one of the reasons we booked this hotel.
於 2023 年 7 月住了 4 晚
Legacy Hotel Victoria 於 2023年8月6日的回應
Thank you for staying with us at Legacy Hotel Victoria. We're so pleased to hear that you found our breakfast and customer service to be a high standard. We're sorry that the jacuzzi wasn't working while you stayed with us, however due that we have had some of our facilities unavailable we do not advertise them on any of our websites and it is also mentioned in all confirmation emails at the time of booking. We are happy to say that we now have our jacuzzi, pool, gym and sauna fully functional and available for guest use. We hope you enjoyed your time in Newquay and hope to welcome you again in the future.

8/10 不錯

Zack

於 2023 年 7 月住了 3 晚
Legacy Hotel Victoria 於 2023年8月24日的回應
Thank you for staying with us at Legacy Hotel Victoria, we appreciate all feedback and hope to welcome you again in the future.

6/10 一般

Joyce

家人同遊
讚好:整潔度和職員與服務
於 2023 年 7 月住了 2 晚
Legacy Hotel Victoria 於 2023年7月27日的回應
Thank you for staying with us at Legacy Hotel Victoria. We appreciate all feedback and hope to welcome you again in the future.

2/10 很差

Sabrina

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Legacy Hotel Victoria 於 2023年7月20日的回應
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

10/10 優異

Katherine

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stay at Hotel Victoria Newquay - very good.
All Staff were lovely and helpful! Room very clean with plenty of teas/coffee/ soaps etc. Shower tricky to work temperature - not consistent plus shower head wasn’t stable so hard to prevent water going down back of bath. Would have also preferred fully opening windows, it was very restricted - although appreciate for safety. Disappointed sauna / steam room out of order majority of week but otherwise everything very good. I can’t rate the cleanliness of the hotel higher.
View from room, with window fully open.
於 2023 年 7 月住了 6 晚
Legacy Hotel Victoria 於 2023年7月18日的回應
Thank you for staying with Legacy Hotel Victoria, we appreciate all feedback and hope to welcome you again in the future.

10/10 優異

Mike

於 2023 年 7 月住了 1 晚
Legacy Hotel Victoria 於 2023年7月18日的回應
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

8/10 不錯

Katarina

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Oldfashioned but comfy and nice rooms
Oldfashioned hotel but rooms uppdated and newer design. Friendly staff, good breakfast (warm and cold).
於 2023 年 6 月住了 2 晚
Legacy Hotel Victoria 於 2023年7月10日的回應
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚
Legacy Hotel Victoria 於 2023年7月10日的回應
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.