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OYO 去吧海豚阿爾姆斯酒店的評價

3 out of 5
OYO 去吧海豚阿爾姆斯酒店
Henver Road, Newquay, England

評價

8.0

很好

10 分評分，優異；105 則評價中有 39 則" "
8 分評分，不錯；105 則評價中有 37 則" "
6 分評分，一般；105 則評價中有 17 則" "
4 分評分，欠佳；105 則評價中有 7 則" "
2 分評分，很差；105 則評價中有 5 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Simon

於 2024 年 1 月住了 2 晚

8/10 不錯

Vera

讚好：整潔度和職員與服務
Lovely place
Its a lovely place to stay. Everyone was so frienly. Its on a good bus route so i wnt to many different places during my stay. It was so clean. The room could do with a fresh lick of paint to brighten it up. On the negative side i wish the could be a bit more varity on the breakfast side such as yogurt fruit.
於 2023 年 7 月住了 9 晚
Eva 於 2023年7月25日的回應
Hi, Vera! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Eva

6/10 一般

Susan

不滿：住宿狀況
cheap but not so cheerful
The room was clean enough and quiet enough. The public areas are pretty dirty and smelly.
於 2023 年 7 月住了 1 晚
Eva 於 2023年7月20日的回應
Hi, Susan! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Eva

10/10 優異

Jesper

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice & quiet Good location
於 2023 年 6 月住了 3 晚
Ammy 於 2023年7月15日的回應
Thanks for the positive rating, Jesper! Hope to welcome you again soon. Regards, Noah.

8/10 不錯

Roger

讚好：職員與服務
Room adequate, cleaned and fresh towels everyday, spacious for a single bed room
於 2023 年 6 月住了 4 晚
Ammy 於 2023年7月15日的回應
Hi, Roger! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We had a great stay at the oyo Goldolphin Hotel, food was excellent, staff were excellent, room was great, we highly recommend the oyo Goldolphin Hotel.
於 2023 年 6 月住了 5 晚
Ammy 於 2023年7月15日的回應
Thanks for the positive rating, Paul! Hope to welcome you again soon. Regards, Noah.

8/10 不錯

Sylwia

於 2023 年 5 月住了 2 晚
Ammy 於 2023年7月15日的回應
Hi, Sylwia! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 優異

Jenny

讚好：整潔度、職員與服務和設施服務
於 2023 年 4 月住了 1 晚
Ammy 於 2023年5月10日的回應
Hi, Jenny! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 欠佳

Charlotte

不滿：整潔度和住宿狀況
Shocking.
Hotel was very dirty and smelt damp throughout the hallways, walls were paper thin and could literally hear the next rooms breathe. We were told free parking on premises but there was nothing, we had to park 4 streets away with our heavy bags. Bathroom had no heating and was very cold. I’m not being a Karen this is a genuine review, bedding was paper thin and the curtains blocked no light. This place is in serious need of a refurb. I paid £80 for one night in this place and I feel completely robbed.
於 2023 年 4 月住了 1 晚
Lisa 於 2023年4月12日的回應
Hi, Charlotte! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Lisa

10/10 優異

GEORGE

於 2023 年 3 月住了 1 晚

8/10 不錯

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
Only stayed for one night, staff were great breakfast was ok easy parking , served it’s function well for my requirements
Ammy 於 2022年11月19日的回應
Hi, Robert! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 優異

Dean

於 2022 年 10 月住了 1 晚
Ammy 於 2022年11月19日的回應
Hi, Dean! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 不錯

Hoi Ki

於 2022 年 8 月住了 3 晚
Ammy 於 2022年11月19日的回應
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Good value hotel
A "budget" hotel with the basics that you are looking for. Comfortable bed and clean room / bathroom. A very good dinner. Good value
於 2022 年 9 月住了 1 晚
Ammy 於 2022年11月19日的回應
Thank you for your appreciation. We hope to give you a consistent service every time. Regards, Noah

6/10 一般

SHERMAINE

Average
Room facing road was too noisy. Hotel bit far from rail station.. But breakfast was not bad.
於 2022 年 8 月住了 2 晚
Ammy 於 2022年10月2日的回應
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

4/10 欠佳

Rachael

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
My booking got cancelled days before my visit and wasn’t offered another alternative so had to find another b&b last minute
於 2022 年 9 月住了 4 晚

2/10 很差

Bart

於 2022 年 8 月住了 3 晚
Mike 於 2022年9月6日的回應
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Mike

10/10 優異

Nathan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic hotel
Lovely hotel, the staff are very polite and helpful. Very clean rooms, hot shower or bath. Only 10/15 minute walk into town or nearest beach. Breakfast was on point and the service was great. Would definitely stay again.
於 2022 年 8 月住了 4 晚
Jane 於 2022年9月6日的回應
Hi, Nathan! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Jane!

6/10 一般

MELIZA

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Shower had mold in it food was displayed unappetisingly noisy outside the window (room wasn’t on the main road so not traffic noise) construction and loud people def wouldn’t rate hotel 3 star
於 2022 年 8 月住了 2 晚
Jon 於 2022年8月29日的回應
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

10/10 優異

Geoffrey

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No complaints for the price.
Had a comfortable stay for a couple of nights whilst Boardmasters was on. Decent location to walk down to Lusty Glaze for a chill out before walking down the surf all the way to the walkabout for a quick lunch time pint before heading over to fistral for the surfing. The staff were so friendly and breakfast was lovely and parking was easy considering the time of year. Would certainly consider it again next year if I don't do the whole festival again because as somewhere to park, lay your head and wash before going out and spending the day on the beach it was all we needed.
於 2022 年 8 月住了 2 晚
jane 於 2022年8月23日的回應
Thanks for your kind and lovely words, Geoffrey! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Jane!

10/10 優異

Sandra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 2 晚
Ammy 於 2022年7月11日的回應
Hi, Sandra! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 優異

Seung

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and cosy, breakfast was good
於 2022 年 6 月住了 3 晚
Simon 於 2022年7月10日的回應
Hi, thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Simon

10/10 優異

Gunilla

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Supernöjda
Vi är så glada att vi valde detta hotell. Vi bodde där fem nätter och allt var bättre än vi kunde förvänta oss med tanke på priset. Fint rum med bra skåp och lådor vilket underlättade när vi hade alla våra saker uppe. Läget på hotellet är utmärkt. Gångavstånd till strand och centrum och ändå låg det lite vid sidan om vilket gjorde att vi snabbt kom ut på vägarna
於 2022 年 6 月住了 5 晚
Ammy 於 2022年7月10日的回應
Hej, Gunilla! Tack för ditt stöd, din feedback har kommit in i vår dag. Vi hoppas att vi regelbundet kan förvåna dig med våra tjänster. Hälsningar, Amelia.

8/10 不錯

Gavin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 5 晚
Christina 於 2022年7月3日的回應
Thank you so much for rating us positively, Gavin! We will endeavor to keep it up. Have a nice day. Regards, Christina!

10/10 優異

Jayne

於 2022 年 6 月住了 2 晚
Christina 於 2022年7月3日的回應
Thank you so much for the positive rating, Jayne! Hope to serve you soon with an amazing stay. Regards, Christina!

6/10 一般

John

商務旅客
不滿：住宿狀況和客房舒適度
Cheap but tired
The hotel is cheap however the room was very tired. Parking is free however limited as the hotel is above a pub. The hotel is appropriate for contractors but not for families.
於 2022 年 6 月住了 2 晚
Ammy 於 2022年7月10日的回應
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

10/10 優異

Kevin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 5 晚
Cheshta 於 2022年1月18日的回應
Hi, Kevin! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

10/10 優異

Jonathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚
Jane 於 2021年10月26日的回應
We appreciate your positive rating, Jonathan! We do take pride to serve our guests an amazing experience. Regards, Jane!

8/10 不錯

Michael

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 5 晚
Ammy 於 2021年10月18日的回應
Hi, Michael! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 不錯

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚
Ammy 於 2021年10月13日的回應
Hi, Stephen! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 優異

Glenn

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will stay again.
Good room with en-suite bathroom. Clean and tidy
於 2021 年 9 月住了 5 晚
Ammy 於 2021年10月3日的回應
Hi, Glenn! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 一般

Natalie

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚
Jane 於 2021年10月2日的回應
Hi, Natalie! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

8/10 不錯

Garry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 4 晚
Ammy 於 2021年9月28日的回應
Thanks for the positive rating, Garry! Hope to welcome you again soon. Regards, Amelia.

6/10 一般

Debra

讚好：整潔度
不滿：客房舒適度
於 2021 年 9 月住了 2 晚
Ammy 於 2021年9月26日的回應
Hi, Debra! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Amelia.

6/10 一般

Kevin

讚好：整潔度和客房舒適度
於 2021 年 9 月住了 4 晚
Cheshta 於 2021年9月25日的回應
Hi, Kevin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

8/10 不錯

Jennifer

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 9 月住了 2 晚

8/10 不錯

Gary

於 2021 年 7 月住了 4 晚
Ammy 於 2021年9月17日的回應
Hi, Gary! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 優異

Russell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 4 晚
Eric 於 2021年9月15日的回應
Thank you for rating us highly, Russell. We are glad to know that the services offered by us meet your expectations and we will endeavor to keep it up. Regards, Eric

10/10 優異

dennis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 4 晚
Cheshta 於 2021年9月13日的回應
Hi, Dennis! Glad to see that you have rated us super. Hope to serve you soon with an even more happening stay. Regards, Ivy

8/10 不錯

Jane

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 8 月住了 4 晚
Cheshta 於 2021年9月17日的回應
Hi, Jane! Glad to see that you have rated us super. Hope to serve you soon with an even more happening stay. Regards, Ivy

10/10 優異

Esther

於 2021 年 8 月住了 3 晚
Ammy 於 2021年9月17日的回應
Thanks for the positive rating, Esther! Hope to welcome you again soon. Regards, Amelia.

8/10 不錯

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My view
Small room and on suite Thin walls Very clean Good food On site parking Price very reasonable Well positioned for newquay Ok for a short break
於 2021 年 8 月住了 4 晚
Tim 於 2021年8月22日的回應
Thank you so much for your ranking and valuable reviews, Stephen! We have duly acknowledged your input and we ensure a better stay in the future. Regards, Tim

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
For a ‘deluxe’ room the bed was uncomfortable Shower pressure wasnt great and the room had a musky/damp smell to it and breakfast was very basic. But overall staff were very welcoming and free parking was a bonus.
於 2021 年 8 月住了 2 晚
Tim 於 2021年8月22日的回應
Apologies for the problems you had faced! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

6/10 一般

真實旅客

家人同遊
不滿：整潔度和住宿狀況
於 2021 年 8 月住了 2 晚
Cheshta 於 2021年9月17日的回應
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

6/10 一般

NORMAN

家人同遊
讚好：整潔度
不滿：住宿狀況和客房舒適度
於 2021 年 8 月住了 2 晚
Jake 於 2021年8月12日的回應
Hi, Norman! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jake

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant hotel. Lovely helpful staff. Rooms cleaned with fresh towels on a daily basis. Good hot and cold breakfast. Thank you
於 2021 年 7 月住了 7 晚
Cheshta 於 2021年8月12日的回應
Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Ivy

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Poor value for money
We had a disappointing stay at the Godolphin. While the staff were lovely, the facilities weren’t great. We slept poorly due to the uncomfortable bed, the amount of light let in by the curtains, and the thin walls which meant we could hear people coming in and out of the entrance. The parking was also really bad - we got blocked in on the second day, which meant we missed breakfast and had to walk to and back from our surfing lesson first thing in the morning 40 minutes away! We noticed we had been blocked in the night before so we spoke to a staff member, who said the van had parked there as they would leave by 6am, which was not the case. Overall, we felt that the hotel is overpriced.
於 2021 年 8 月住了 3 晚
Jake 於 2021年8月12日的回應
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Jake

8/10 不錯

Rebecca

多人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2021 年 8 月住了 2 晚
Ammy 於 2021年9月17日的回應
Thanks for the positive rating, Rebecca! Hope to welcome you again soon. Regards, Amelia.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 2 晚
Noah 於 2021年7月30日的回應
Thanks for the positive rating. Hope to welcome you again soon. Regards, Amelia.

6/10 一般

真實旅客

於 2021 年 7 月住了 4 晚
Cheshta 於 2021年7月26日的回應
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy