住宿景觀

蘇格蘭高地 OYO 布萊里亞赫酒店的評價

3 out of 5
蘇格蘭高地 OYO 布萊里亞赫酒店
Main Street, Newtonmore, Scotland

評價

7.8

不錯

10 分評分,優異;54 則評價中有 18 則" "
8 分評分,不錯;54 則評價中有 19 則" "
6 分評分,一般;54 則評價中有 11 則" "
4 分評分,欠佳;54 則評價中有 3 則" "
2 分評分,很差;54 則評價中有 3 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

7.0/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Sarah

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect for the price!
於 2024 年 3 月住了 2 晚

10/10 優異

Jay

於 2023 年 12 月住了 1 晚

4/10 欠佳

charles

不滿:整潔度、設施服務和住宿狀況
The whole set up was poor
於 2023 年 10 月住了 1 晚
Barbara 於 2023年11月6日的回應
Hi, Charles! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

8/10 不錯

Mark

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Tim 於 2023年11月6日的回應
Thanks for your kind and lovely words, Mark! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

8/10 不錯

Alexander

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Weekend Away
Struggled to find affordable accommodation in the area at such notice until I came across the OYO Braeriach Hotel. It was great value for money. Stayed two nights as was site seeing and would do so again in the future. Staff were friendly and accommodating. Facilities were clean and comfortable. Paid extra for a cooked breakfast both mornings of my stay but it was worth the extra money spent.
於 2023 年 9 月住了 2 晚
Tim 於 2023年11月6日的回應
Hi, Alexander! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim

8/10 不錯

David

於 2023 年 9 月住了 1 晚

10/10 優異

Benjamin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The gentleman in the pub was awesome and very friendly. Perfect place to stay in a lovely village
於 2023 年 9 月住了 1 晚

10/10 優異

Per Kristian

於 2023 年 9 月住了 1 晚

8/10 不錯

Paul

讚好:職員與服務和客房舒適度
Under new management
Friendly welcome. Host said they had only arrived two days previous. Place is in need of a good spring clean, which I'm sure is high on the list, but otherwise fine. Room was good. Thin walls. Noisy if the wrong group are staying.
於 2023 年 8 月住了 1 晚

10/10 優異

vincent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Jordan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nous recommandons
Excellent accueil. Les propriétaires sont adorables et très dog friendly. Nous recommandons aussi le bar de l'hôtel qui est convivial.
於 2023 年 7 月住了 1 晚

8/10 不錯

Anne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Chambre très propre mais petite. Personnel très courtois et serviable
於 2023 年 8 月住了 1 晚

6/10 一般

Jimmy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Noisy
於 2023 年 7 月住了 1 晚

10/10 優異

william

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Filipa

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Lovely pub in the centre of the Scottish Highlands
於 2023 年 7 月住了 1 晚
Eva 於 2023年7月25日的回應
Hi, Filipa! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Eva

10/10 優異

William

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good service and friendly host
Host was friendly and as on business it suited my needs
於 2023 年 6 月住了 4 晚
Joey 於 2023年7月15日的回應
Thank you for the pleasing feedback, William! We will put in our continuous efforts to provide consistent service every time. Regards, Joey

10/10 優異

denis

於 2023 年 6 月住了 1 晚
Maria 於 2023年7月15日的回應
Hey, Denis! It is always good to see our guest happy. Such feedback helps us. Keep them coming. Regards, Maria

10/10 優異

David

於 2023 年 6 月住了 1 晚
Rosy 於 2023年7月15日的回應
Thanks for rating us, David! Your review made our day. We hope to delight you with our services. Regards, Rosy

10/10 優異

Emma

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable great stay
I'd walked Braeriach and I was bootsore. The bath was so welcome! A really comfortable sleep, clean everything and lovely team.
於 2023 年 6 月住了 1 晚
Barbara 於 2023年7月15日的回應
Thank you for your appreciation, Emma! We hope to give you consistent service every time. Regards, Barbara

8/10 不錯

Colin

讚好:整潔度和職員與服務
Set in the lovely village of Newtonmore 😊
於 2023 年 4 月住了 1 晚
Ammy 於 2023年4月19日的回應
Hi, Colin! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

6/10 一般

Klaas

讚好:整潔度
不滿:職員與服務和客房舒適度
Meh...
No breakfast, no food in the evening (and restaurant choice in the town also not very good), and spring sticking out from mattress. Relatively good price for the area but overall not that great
於 2022 年 10 月住了 1 晚
Ammy 於 2022年11月19日的回應
Apologies for the problems you had faced, Klaas! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

6/10 一般

Friederike

家人同遊
讚好:整潔度
不滿:住宿狀況
Das Zimmer war winzig klein und es gab weder einen Schrank noch Kleiderbügel. Entgegen der Info auf der Homepage wurde kein Frühstück angeboten.
於 2022 年 9 月住了 3 晚
Ammy 於 2022年10月2日的回應
Hallo, Friederike! Vielen Dank für Ihr Feedback. Wir haben das gleiche an unser Team weitergeleitet, um Ihre Erwartungen zu erfüllen. Ich wünsche Ihnen einen schönen Tag! Mit freundlichen Grüßen, Noah

10/10 優異

Colin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent and peaceful!
Very comfortable quiet room. Shared facilities were spotless clean. Red hot shower! No food here though. Not doing breakfasts etc.
於 2022 年 3 月住了 1 晚
Jane 於 2022年4月3日的回應
Thank you so much for the wonderful rating, Colin! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Jane!

8/10 不錯

Angela

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We had a very comfortable stay here the hotel is very clean and the staff are really friendly however there is no longer a car park as its now a beer garden and they no longer serve food due to covid restrictions
於 2021 年 12 月住了 2 晚
Ammy 於 2022年1月6日的回應
Hi, Angela! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

10/10 優異

Philip

多人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2021 年 10 月住了 1 晚
Cheshta 於 2021年10月26日的回應
Thanks for the positive rating, Philip! Hope to welcome you again soon. Regards, Ivy

8/10 不錯

Brian

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Expected a hostel, got a hotel!
A fantastic room for me and my mate. Did a walking trip so just needed a place to crash. Room was modern, clean and equipped as you'd expect. Would definitely stay again.
Newtonmore, a great place to walk through and around....
... To see wonderful sights...
... And to make new friends
於 2021 年 10 月住了 1 晚
Ammy 於 2021年10月14日的回應
Hi, Brian! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 一般

MR ROBIN A

多人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
Total lack of parking, on street only, lucky to find spot within 500 yards.
於 2021 年 9 月住了 1 晚
Ammy 於 2021年10月1日的回應
Hi, sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, Amelia.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice welcome and room was spacious with all essentials provided. Very dog friendly. Unfortunately no meals were provided during my stay.
於 2021 年 9 月住了 1 晚
James 於 2021年9月27日的回應
Thank you for your sweet words. We hope to give you a consistent service every time. Regards, James

2/10 很差

真實旅客

不滿:職員與服務
於 2020 年 8 月住了 2 晚
Jaime 於 2020年8月25日的回應
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jaime

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were all very friendly and welcoming - we booked for bed and breakfast but there was no breakfast - but comfortable night.
於 2020 年 3 月住了 1 晚
Ammy 於 2020年3月12日的回應
Hi, Thanks for sharing your valuable feedback with us. Your kind words encourage us to achieve a new standard of overall experience. Regards, Ammy

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hogmany get away
nice, clean and friendly.
於 2019 年 12 月住了 1 晚
Ammy 於 2020年1月7日的回應
Great to hear this. Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ammy.

6/10 一般

真實旅客

伴侶同遊, 寵物同遊
I didn't end up going, tried to call to cancel by calling the number ended up connected to an Indian call centre and couldn't cancel as they were unable to find my reservation
於 2020 年 1 月住了 1 晚
Joey 於 2020年1月5日的回應
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

8/10 不錯

Clare

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very welcoming and dog-friendly
My son and I stayed at the Braeriach Hotel on our way North to a family reunion. The owners were very friendly and accommodating, and welcomed us and our three dogs, which was much appreciated as not all hotels reported as being "pet friendly" are always so accommodating. The landlord was even kind enough to direct us to a local dog walk. The room was pleasant and clean. However, it was located right above the bar, which was busy on a Friday night for a Karaoke night. It did not bother us too much, but it should be noted that the enthusiastic singing was audible in the room
於 2019 年 9 月住了 1 晚
Ammy 於 2019年9月25日的回應
Hi,Clare! Thank you so much for writing the review and rating us positively. We will make sure you have an amazing experience on your next stay. Regards, Ammy.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚
Del 於 2019年8月29日的回應
Really pleased you enjoyed your stay

6/10 一般

真實旅客

No parking facilities also no breakfast included in the price £89 its a lot for one night!
於 2019 年 8 月住了 1 晚
Ammy 於 2019年9月25日的回應
Hi, Thanks for sharing your concern, we do regret the hassle faced. We will surely pass this feedback with the hotel to make sure your next experience is pleasant. Regards, Ammy.

8/10 不錯

MARIA JOSEFA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Del 於 2019年8月20日的回應
Thank you for staying with us hope to see you again

6/10 一般

真實旅客

讚好:整潔度
Acceptable but were expecting more, some details missing (for example no spoons with cups for Thea in the room).
於 2019 年 8 月住了 1 晚
Del 於 2019年8月18日的回應
So sorry about that I will let my house keeping staff know asap Many thanks for staying with us

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 1 晚
Ammy 於 2019年9月25日的回應
We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ammy.

4/10 欠佳

真實旅客

伴侶同遊
讚好:整潔度
不滿:設施服務和住宿狀況
This is a PUB with rooms above, which are small and inadequate for travellers eg; no wardrobe, just 4 hooks on a wall! Toilets that didn't flush, much to the chagrin of the owner. No mention of a loud KARAOKE when we booked in, especially as our room was directly above. It finished just after midnight. Breakfast is additional at £10 per head. Never again, better B&B's available.
於 2019 年 8 月住了 1 晚
Barbara 於 2021年5月12日的回應
Hi, We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Barbara

10/10 優異

Bill (Ventura, Ca)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved that the bar was a locals bar and not a tourist bar. We met many nice people there and played pool with them. That made the experience memorable!
於 2019 年 8 月住了 1 晚
Del 於 2019年8月5日的回應
Many thanks really happy you enjoyed your stay safe journey home hope to see you again

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely homely feel and the staff are very family friendly and the food is great. The rooms are clean and cosy.
於 2019 年 7 月住了 2 晚
Del 於 2019年7月31日的回應
Many thanks Pleased you had a great stay hope to see you again soon

4/10 欠佳

真實旅客

家人同遊
讚好:整潔度
不滿:職員與服務
Da es eigentlich ein Pub mit Zimmern ist, dürfen sich Kinder ab 21:00 Uhr unten nicht mehr aufhalten. Der Lärm vom Pub ist in den Zimmern sehr gut zu hören (Freitags Karaoke Abend)
於 2019 年 7 月住了 2 晚
barbara 於 2021年5月12日的回應
Hallo, es tut uns leid zu wissen, dass Sie mit unseren Dienstleistungen nicht vollständig zufrieden sind. Seien Sie versichert, wir werden unser Bestes geben, um sicherzustellen, dass Ihre zukünftigen Besuche komfortabler und entspannender sind. Grüße, Barbara

6/10 一般

真實旅客

於 2019 年 7 月住了 1 晚
Barbara 於 2021年5月12日的回應
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Barbara

8/10 不錯

Irene

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Barbara 於 2021年5月12日的回應
Hi, Irene! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

6/10 一般

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Avoid Friday night it’s karaoke night...
於 2019 年 7 月住了 1 晚
Barbara 於 2021年5月12日的回應
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Barbara

2/10 很差

真實旅客

讚好:職員與服務
不滿:住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Barbara 於 2021年5月12日的回應
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Barbara

6/10 一般

真實旅客

家人同遊
讚好:職員與服務
Very dated and a little run down. Was adequate for one night.
於 2019 年 6 月住了 1 晚
Barbara 於 2021年5月12日的回應
Hi, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is an older hotel remodeled,but clean. Staff at hotel was extremely helpful and went out of way to help you. Thank You
於 2019 年 5 月住了 4 晚
Barbara 於 2021年5月12日的回應
Hi, We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Barbara

6/10 一般

真實旅客

讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
於 2019 年 5 月住了 1 晚
Barbara 於 2021年5月12日的回應
Hi, We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Schönes Örtchen, nettes Hotel, freundliches Personal und sehr gutes Frühstück.
於 2019 年 4 月住了 1 晚
Barbara 於 2021年5月12日的回應
Hallo, danke für deine erstaunlichen Dankesworte. Worte wie diese bringen uns dazu, noch härter zu arbeiten. Ich wünsche Ihnen einen schönen Tag! Grüße, Barbara