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日安芽莊酒店的評價

3.5 out of 5
日安芽莊酒店
17/2A Nguyen Thi Minh Khai, Nha Trang

評價

6.0
10 分評分，優異；7 則評價中有 1 則" "
8 分評分，不錯；7 則評價中有 0 則" "
6 分評分，一般；7 則評價中有 4 則" "
4 分評分，欠佳；7 則評價中有 2 則" "
2 分評分，很差；7 則評價中有 0 則" "

6.0/10 

整潔度

6.0/10 

職員與服務

6.0/10 

住宿狀況

評價

4/10 欠佳

CHIHYEN

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

6/10 一般

Chien Jui

讚好：整潔度、住宿狀況和客房舒適度
很吵
於 2018 年 9 月住了 4 晚

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

4/10 欠佳

Ching Yuen

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
洒店房的露台對著工地，早上7:00左右已經開始很燥
於 2018 年 7 月住了 3 晚
Nguyen Hong Vi 於 2018年8月15日的回應
dear Ms/Mr Ching Yeun, Thank you so much for taking the time to respond your comment to our service. We are really sorry that this situation did not bring to a good experience as you expected in your vacation. Your comments were highly appreciated since it will help to improve our service. construction happened from out site effected strongly to your vacation, we tried to discuss to avoid to guest. we are all hope to receive your understanding. We would love to welcome guest back for next stays in the near future. Thank you so much for your opinions. best regards

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：客房舒適度
Disappointing and noisy
It’s very purple! Very noisy construction going on right outside our window – we were on the 12th floor. Hardly a sea view and odd choices at breakfast. The room was clean and service was good, but we wouldn’t stay there again. We were booked for three nights and left after one.
於 2018 年 10 月住了 3 晚

6/10 一般

Siu Leong

讚好：住宿狀況和客房舒適度
不滿：職員與服務
More Room to improve
food varity and amount of breakfast is not adequet. The staff in breakfast zone are not helpful. Breakfast time from 6:00-10:00am, we arrived at 9:20am, most of the food were shortage and refilled by guest requested only. Swimming pool located in the roof top (20th floor), but ask the guest going down to the reception at ground level to take the towels, such stupid policy. However, the reception staff are so far so good, polite but without passion and weak in English communication.
於 2018 年 8 月住了 3 晚
Nguyen Hong Vi 於 2018年8月15日的回應
Dear Ms/Mr Sui Leong Thank you so much for taking the time to respond the guest comment to our service. We are really sorry that this situation did not bring to you a good experience as you expected in your vacation Your comments were highly appreciated since it will help to improve our service and we have addressed these comment with F&B manager, Front Office Manager, & Housekeeping department for improving the service. We would love to welcome you back for next stays in the near future. Thank you so much for your opinions. Best regards Sale team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
저렴한 가격에 위치가 아주 좋습니다. 시내 한복판이며 유명 관광지, 해변, 맛집이 근처에 몰려있어요 시설도 괜찮은 편입니다. 다만, 가장 번화가에 있지만 번화가에서 작은 골목으로 20미터정도 들어가야 하는데, 여기 찾기가 좀 힘들어요. 그리고 바로 옆에서 공사를 하고 있어서 도로가 조금 지저분합니다. 그래도 낮에만 공사를 하다 보니 공사로 인한 소음은 없네요
於 2018 年 6 月住了 2 晚
판매 팀 於 2018年7月14日的回應
의견을 보내 주셔서 감사합니다. 직원 및 경영진 전체가 서비스 개선을 위해 노력할 것입니다. 가까운 시일 내에 여러분을 환영 할 것을 기대합니다.