Arrived late (12.30pm) after slow train from Danang. 9 steps no staff for our 3 suitcases. Reception empty. Uninterested night porter turned up gave us a key. Had to ask about breakfast. Room was one of only 2 with a balcony Overlooking the sea over a 3 lane highway. All drivers honk pointlessly every 5 secs so incredibly noisy. Our floor was filled with overloaded asian families who liked to scream and shout up and down the corridors from 6am. The breakfast was truly awful. First day there was no juice left, the coffee was empty,hardly any manky fruit. Corn flakes were dispensed from a bowl big enough for 1. When i had the half a bowl left there was no more. There was no cold milk. For the next week there was only coco pops. Still no cold milk. I bought frosties and milk and took my own. There was no bacon all 10 days. Most days the bread choice was sweet sliced or baguette ends (until they ran out). Never a croissant. The toaster was a combi -microwave.Why? It took literally 10 mins to do toast. The offerings were the worst i've ever seen. The juices, over sweet like everywhere, often consisted of a couple of exotic flavours at the expense of basic orange juice, until they ran out. Upstairs from the 15th floor breakfast room was the pool. I've got a bigger bath. It was walled and sunken so was going to be in shade. Up a few steps was an unmanned area with a few loungers and no cushions. Facing east - you get it? The room was not cleaned very well.