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棕櫚灘酒店的評價

3 out of 5
棕櫚灘酒店
4B Biet Thu St, Nha Trang, Khanh Hoa

評價

6.4
10 分評分，優異；51 則評價中有 7 則" "
8 分評分，不錯；51 則評價中有 22 則" "
6 分評分，一般；51 則評價中有 7 則" "
4 分評分，欠佳；51 則評價中有 4 則" "
2 分評分，很差；51 則評價中有 11 則" "

6.6/10 

整潔度

6.8/10 

職員與服務

5.0/10 

設施服務

6.4/10 

住宿狀況

評價

10/10 優異

TSANLAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點非常好,房間也很寬敞乾淨
於 2018 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
附近很好逛 離海灘也近
Dear Mr/ Madam , Thank you very much for your staying at Palm Beach Hotel. We appreciate your value comments to our hotel . Wishing you and your family happy, good luck and healthy. We hope to service you next time at our Palm Beach Hotel in Nha Trang. Thanks & best regards,

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和設施服務
於 2019 年 11 月住了 2 晚

2/10 很差

Christian

不滿：整潔度、住宿狀況和客房舒適度
I want finish finish bay in Hotel .com because canot beleeve your partnair!
於 2019 年 11 月住了 1 晚

8/10 不錯

Zhanna

讚好：職員與服務和客房舒適度
Великолепное расположение отеля !
Засели нас быстро,сразу после 12 часов дня,но номер произвел впечатления уставшего,стены грязные,дверь на балкон сначала не открывалась,сейф в номере не работал и было нашем делюксе неуютно,очень хорошее расположение отеля в центе Нячанга и вблизи пляжа и еще мне понравился балкон- просторный и два кресла не нем.Интернет работал хорошо. Завтраки очень скромные.
於 2019 年 6 月住了 3 晚

6/10 一般

真實旅客

讚好：住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
Never been to Vietnam so I booked this hotel in Nha Trang for 2 nights out of my 7 night stay to get a feel for the place.The hotel looked ok on Expedia. My room was a Deluxe with pool view. This room looked like the Standard Room of a ** Hotel, there was nothing deluxe about it. The best thing about the room was the bathroom but the water would only run to lukewarm. The room decor was grubby and cheap looking with marks all over the walls and there were little ants crawling around. There were large gaps in the floorboards and marks on the sheets. When I brought this to the attention of the cleaning staff, one member just shrugged her shoulders and indicated that the mark could not be washed out. On my last morning I went to breakfast about 8.50am, I knew there would be little food left but all i wanted was cereal and an omlette. There was no cereal and when I asked for an omelette the staff member just indicated to a plate containing and egg like substance that was already on a plate. I tasted a piece and if was cold and horrible. I walked away in disgust. Given the state of the hotel I refused to enter the pool. The only positive about this hotel is the location. It is in a busy area with loads of restaurants and a 2 minute walk to the beach. I used my second day to check out other hotels listed on Expedia.The Galliot - v/good but rooms no views and Rigel - out of the way on streets full of construction. I chose Boss Hotel which is 2 min from beach in busy area.
於 2019 年 4 月住了 2 晚

4/10 欠佳

Claude

讚好：整潔度和住宿狀況
Pas de chambre malgré que c’etait payé. Il nous ont amener à un autre hôtel leur appartenant, mais pas d’ea chaude pour la douche. Pas de piscine non plus. Par contre, très bon déjeuner et personnel aimable.
於 2019 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel located in downtown. It was great
於 2019 年 1 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度
Palm beach нячанг
Отель средний, требует ремонта. Достаточно устаревший ремонт. Уборка соответственно, тоже не очень. Стаканы не моют, пол одной тряпкой на этаж. Про пыль молчу. Завтрак ужасно скудный, не меняется. После китайцев можно не идти- будет пусто. Все выпрашивать нужно. Но вид и место расположения отличное. Вид на бассейн подразумевает вид в колодец посреди отеля, на дне которого бассейн.
於 2018 年 12 月住了 8 晚

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very nice.
於 2018 年 10 月住了 3 晚

8/10 不錯

D (Melbourne, Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location
Staff are friendly and helpful. I booked a double bed room but was allocated a room with 2-single beds. To compensate, we had a late check out
於 2018 年 10 月住了 3 晚

8/10 不錯

Sejong

讚好：職員與服務、住宿狀況和客房舒適度
시내에서 즐겁게 보냈어요
시내에 있지만 복도식으로 되어있어서 아기들은 위험할수 있어요
於 2018 年 9 月住了 1 晚

6/10 一般

真實旅客

Old but clean
Nice hotel , however, does need some work , maintenance. On arrival safe did not work , keyless entry backing fell off when closing door. Bit of mould on stairway,hall walls.
於 2018 年 9 月住了 6 晚

6/10 一般

tamar

讚好：職員與服務
不滿：整潔度和住宿狀況
אזור מעולה
לקחנו מלון באזור של כל המלונות והשוק. לציין כי האזור מעולה.. ליד קניון victom המלון ברמה בינונית. לא היה חשמל במלון יום אחד( עבודה בכבישים) מלונות ברמה גבוהה היה להם גנרטורים. ארוחת בוקר ויאטנמית. בסדר לא יותר. אך המחיר היה אטרקטיבי.
於 2018 年 9 月住了 3 晚

8/10 不錯

SAWAKO

讚好：整潔度、職員與服務和客房舒適度
良いです！
古いタワーでしたが改装済みのお部屋もいくつかあり、快適に過ごせました。水はけが凄く良いです。古いお部屋で火事でこげ、電話が壊れているお部屋あり。グレードアップして良いお部屋にしてくださいました。 空港までの送迎も安価で早いタクシーを送ってくださいました。ビジネスセンターはないですがフロントで全て対応してくださいました

6/10 一般

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Krach ist schwierig zu ertragen
Die Mitarbeiter der Rezeption sind zuvorkommend u hilfsbereit. Die dagegen beim Frühstück lustlos u genervt. Das Frühstück ist auf die Hauptclientel: Chinesen ausgelegt. Insgesamt ist alles sehr laut, in erster Linie kommt das von der Strasse durch die sinnlose ständige Huperei. Aber auch im Hotel sehr unruhig, teilw die russischen Gäste die Nachts auf ihren Balkonen saufen oder die einheimischen, die früh morgens Türen knallen und auf dem Gang rumschreien. Insessmt gute Lage, mit viel guter und billiger Gastronomie. Allerdings geht es ausschliesslich um Chinesen u Russen. Speisekarten fast immer in diesem Sprachen, ständig wird man in russisch angesprochen ob man zur Massage oder zum Essen kommen will. Das geht soweit dass die Wechselstube nicht mal weiss das ein € ist.

8/10 不錯

vladislav

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
В целом хороший отель.вежливый персонал.хороший завтрак.расположения отеля удобное.правда живая музыка с кафешки напротив по вечерам напрягает даже с закрытым балконом.а в целом очень даже нечего

2/10 很差

Thi kim nhung

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 1 晚

2/10 很差

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
.
Not guest friendy hotel Staff behaviour terible demand extra payment for bringing guest.
於 2018 年 2 月住了 4 晚

8/10 不錯

kate@ (france)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location for beach
Nice hotel, friendly staff, cold indoor pool and good buffet breakfast included
於 2018 年 2 月住了 2 晚

8/10 不錯

YANG O

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
위치가 너무 좋아요.ㅋㅋ 조식은 쌀국수는 괜찮은데 다른건 걍 그럼. 다른 부대시설은 이용 안해봐서 모르겠고 그냥 시내 돌아다니다가 잠만 자기엔 나쁘지않네요.

2/10 很差

Vanessa

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Rude, Deceptive Staff - Classic Bait & Switch
We booked the Palm Beach Hotel during the Tet Holiday, but when we arrived to the Hotel we were informed otherwise. They tried to make us believe that we booked "Palm Beach 2" which is allegedly a hotel several blocks away. When I showed my natural suspicion, the Hotel staff gave me a rude look and advised that this "Palm Beach 2" was newer and cleaner and they would pay for a taxi there. Considering almost everything was booked solid due to Tet, we decided to hop in the taxi and drive over. The "Palm Beach 2" is in an unmarked location behind the Lanterns Restaurant. It's on a dirt, unpaved road next to a lot of construction. When we arrived, the Hotel Staff, and possibly the owner, asked for our passports. We simply stated that we'd like to see the room first - as we had already been blatantly lied to. He then made a snarky remark in Vietnamese and the staff showing us the room just snickered at us. The room was very clean and certainly new. However, we paid extra for a Balcony with View, and 1 Queen Bed. This room, as it was in a different hotel, had 2 twin beds and no balcony. Overall, the hotel was clean. But, the finishing touches have not yet been taken care of. There was no hot water at all during our stay and the breakfast was nasty. It seemed to be prepared ad hoc and there were dead flies in the sliced cucumbers. There's also a bathroom light that cannot be shut off because the electrical was likely done haphazardly. Would not recommend.

8/10 不錯

Brittany (Nova Scotia , Canada )

讚好：客房舒適度
Location over service
Great location close to the beach. The hotel was a good value for what you pay for - basic and pretty clean.
於 2018 年 2 月住了 7 晚

8/10 不錯

まくら

讚好：整潔度、職員與服務和住宿狀況
ビーチに近くコンビニも近く便利
ビーチまで徒歩5分ほどです。 周りも商店が沢山あり、 飲食やコンビニ、両替やツアー予約には困りません。
於 2018 年 2 月住了 2 晚

8/10 不錯

Paata

讚好：整潔度、住宿狀況和客房舒適度
Советую,цена-оправдывает качество
Если не придираться к мелочам, то все очень достойно. Отель небольшой, расположен в самом центре Европейского квартала, до моря идти пару минут. Идеальное расположение! Есть балкон со столиком и двумя стульям, что редкость во Вьетнаме. В отеле есть небольшой бассейн во внутреннем дворике . Мыло, шампунь и гель для душа, вода обновляли каждый день, уборку если не вешать табличку не беспокоить делают каждый день. Завтраки очень достойные, разнообразные, но единственное «но» обслуживающий персонал ресторана -очень ленив, надо постоянно просить добавить продукты, так и стоят пустые тарелки, пока не попросишь что-то добавить. С хлебом вообще проблема, как-то попросили хлеба ,как обычно стояла пустая тарелка-ответили ,что «нет»-хотя до конца завтрака оставалось 40 минут. По поводу сервиса претензий никаких - весь персонал очень милый, искренне улыбаются,. В целом, отель весьма неплохой, свою тройку оправдывает полностью.
於 2018 年 1 月住了 12 晚

2/10 很差

koko (Ho Chi Minh City)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
it's terrible experience I ever had
I'm happy with the hotel location closed to city center, but I'm extremely disappointed of the condition of hotel, the room has stink smell ,dirty floor with lots of ants, the aircon was leaking and very noisy while its operating. it's worse experience I ever had, my whole family didn't have a good night sleep beacause of the disturbing loud muisc from outside of the street. we only stayed one night then moved out to other nice and clean hotel to stay for the rest of our holiday. I'm strongly not recommended this dirty and noisy hotel to everyone.
於 2018 年 1 月住了 5 晚

6/10 一般

Boguslaw

讚好：職員與服務
不滿：住宿狀況
How to cope with noise in the 3* hotel?
Very noisy area and clientele. Windows and doors no more tight to the exterior noise and smells. But staff very friendly and helpful.
於 2018 年 1 月住了 5 晚
Ms. Ha Sales Executive 於 2018年1月29日的回應
Dear Mr.Boguslaw, Thank you very much for your staying at Palm Beach Hotel. We appreciate your value comments to our hotel . Wishing you and your family happy, good luck and healthy. We hope to service you next time at our Palm Beach Hotel in Nha Trang. Thanks & best regards,

4/10 欠佳

su (대한민국)

不滿：整潔度、住宿狀況和客房舒適度
위치는 매우 좋았지만,,,
위치도 좋고 직원들도 친절했지만 호텔이 매우 오래돼서 쾌적함이 많이 부족합니다. 1층 도로변 객실은 소음도 굉장히 심해요 ㅜㅜ
於 2018 年 1 月住了 3 晚
Ms. Ha Sales Executive 於 2018年1月29日的回應
Dear Ms. Su, Thank you very much for your staying at Palm Beach Hotel. We appreciate your value comments to our hotel . Wishing you and your family happy, good luck and healthy. We hope to service you next time at our Palm Beach Hotel in Nha Trang. Thanks & best regards,

2/10 很差

Jonas

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Nha Trangs sämsta hotell alla kategorier
Jag har rest mycket i världen och bott på väldigt många hotell, vissa bra, vissa mindre bra. Palm Beach hotell i Nha Trang är det i särklass sämsta hotellet jag bott på. O service, obekvämt, frukostbuffén var ett skämt att trots att det ingick valde jag att äta ute på restaurang i stället. Jag skulle kunna ge hur många exempel som helst på hur dåligt detta hotell är. Enligt min erfarenhet och bedömning är detta hotell så dåligt alla kategorier att det borde stängas. Boka för Guds skull ej detta hotell!

2/10 很差

真實旅客

不滿：職員與服務和住宿狀況
Old hotel
We arrived at noon. The lobby was behind a foot massage parlor and was dark. There was a black out, and the hotel had no backup generator. The reception demands that we leave our passports [Other hotels that we stayed at in Vietnam were satisfied with copies of our passports.] Without electricity we could not check in so we left our luggages there to come back a couple of hours later. We booked 2 deluxe rooms with sea view and balcony. The balcony is big enough for one chair, and we had a picaboo view of the beach through the iron bars of the window. The hotel is decaying. When it rained, water sipped through the window and the hall outside of our rooms were flooded. There was a sign in the bathroom that toilet paper has to be put in the small trash can; something we are not in the habit of doing. For breakfast the tickets were to be picked up every day. We had eggs the first morning, and for the rest of our stay we went outside for breakfast. The hotel provides no beach towel. The reason I chose this hotel was its proximity to the beach. I should have paid more attention to the prior guests’ warnings.
於 2017 年 5 月住了 5 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Noisy area beside with karaoke louge can not sleep
Not come back.Air condition does not work.Went down talked reception problem they told me will fix tomorow.wait for nothing never fix

10/10 優異

Oksana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Хороший отель с отличным расположением
Отель в целом очень понравился. Бронировали номер Делюкс с видом на город, по приезду нам дали номер с частичным видом на море и огромным балконом, вроде как на порядок выше, абсолютно безвозмездно. Уборка была каждый день с заменой всех полотенец, каждый день приносили бесплатную воду. Бассейном в отеле ни разу не пользовались, и вообще не понятно, зачем он там нужен, солнце туда вообще не попадает. Видели только, как пару раз там плескались дети и пьяные русские женщины). У отеля шикарное расположение, 2 мин до моря и очень близко до всех основных развлечений (кафе, клубы). Завтраки конечно однообразные, фруктов мало, но супчик Фо с утра шёл на "ура", также готовили омлет, были овощи, рис, вермишель, фрикадельки, кабачки в кляре. В общем голодными не уходили.

8/10 不錯

y"sik (korea)

讚好：職員與服務
호텔 이용 후기 올립니다
직원들은 친절하나 시설이 좀 노후 되어 보완이 필요한것 같습니다 아침식사 메뉴는 좋은것 같고, 수영장 물이 좀더 깨끗했으면 좋겠습니다

8/10 不錯

真實旅客

讚好：職員與服務
Great location
Great location 2 minute walk to promenade and beautiful beach with great views.Hotel was good for location,shopping,restaurants etc.The pool is very small and on ground floor and surrounded by hotel do don't go there to sunbathe.Staff were helpful.Restaurant in great location on 7floor.However,table linens were dirty,and buffet food was not good. Because of location and price we gave it a 4 out of 5. You can always eat out!

6/10 一般

Pamela

讚好：整潔度和職員與服務
Good budget hotel but choose the "deluxe" room.
The standard room of this hotel is very small . The shower and the toilet is very small too. It is hard for us to take a shower because of the tiny space of this restroom (Room 202). I could not ask for an up-grade even I am willing to pay more since the hotel is fully booked during the lunar new year week . The hotel is located in a very good area of Nha Trang city. We walk to the beach and enjoy a variety of local restaurants around the hotel . Wifi is weak but breakfast is very good .

8/10 不錯

Ngoc thuy

讚好：整潔度、職員與服務和住宿狀況
hotel bien place et propre
relax, et des bons restaurants pour un prix raisonnable, Les gens sont sympathiques Et tres serviable

2/10 很差

Ki Bum

不滿：整潔度、職員與服務和客房舒適度
Terrible hotel dont come here
First of all, i never ever rated hotels in my life because i thought it was just a waste of time writing all the little details that happened but i will write it for the first time. This hotel was terrible. Me and my girlfriend got there at 5am from the sleeping bus saigon to nha trang. And the hotel receptionist who just woke up from the bench hurriedly goes to the reception and seems to have a hard time finding our hotel reservation had to spend 30 minutes check in. And when we got there at 12 pm we expected a room with a "seaview" which we had to pay extra dollars ended up being a room with only a corner of sea view. I was so shocked and had nothing to say. We went down to the lobby and asked for a room with a legit seaview and they said this room is it. 1) hotel receptionist service is awful 2) hotel tricks foreigners for having a "seaview" which bascially has another building blocks the 99% of view. 3) lots of ants on the table where the phone is 4) asked for two extra towels because we needed them and they asked for why. At this point you really should be looking for another hotel.

8/10 不錯

canadian (canada)

讚好：職員與服務
Central located, by the beach.
Overall the stay was good. Breakfast could be a bit more varied, and kept warm. Our last morning was not good. Asked for 6am. wake up call, still waiting. Breakfast is from 6.30, but what they mean is that they start to get it ready then. We had to leave at 7am, and had to wake the night clerk . We asked for a taxi, but he was so sleep disorientated he couldn't understand.it was a bad ending to our stay. We ordered our own taxi.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度

10/10 優異

Oliver

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
We enjoyed the place, just 100 meters from the beach. We opted for the 6th floor Seaview room with balcony. The breakfast was plentiful and tasty. The only issue I had was only 2 unused outlets were working, but I resolved that with a extension cord from the front desk. The staff was friendly and and some spoke English. I enjoyed my stay but I'm not a fan of the neighborhood which is a overpriced tourist trap. Even the beach itself is nice, the water is brown from the river nearby.

8/10 不錯

traveller (canada)

讚好：整潔度和職員與服務
Nice hotel, close to beach and shopping. Staff ver
Noisy due to construction next door. If your poolside, noise from swimmers echos up.

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location. Very near the beach and located in the central city. Staffs are friendly and helpfull with booking a cheap tour to 4 islands and vinpeal land. Room is clean and comfortable. I recommended this hotel.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
i booked room 6 days but only one day enough this hotel.

8/10 不錯

Marcin (Stockholm)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Palm Beach
Ok

8/10 不錯

Christina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Okay hotel
Lidt problemer med wi-fi, en ikke så prangende morgenmad og en pool, der er udendørs (I beskrivelsen af hotellet står den som indendørs). Men ellers et dejligt ophold med et lille fint hyggeligt værelse med altan. Og fin placering i forhold til strand og Saling Club.

4/10 欠佳

Ondrej

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Wrong choice
Very bad choice when I ignored the previous reviews. I repeated everything bad that has been written is true. try another hotel in the area and save your disappointment

8/10 不錯

sue

Great location.
The central location was great for finding something to eat or taking a walk. A 'window' facing a wall is an unusual and seemingly Asian thing. There was one friendly lady at the front desk. It's a pretty city

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

2/10 很差

mina

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
아직 공사중입니다 개미는 엄청 많구요
방 안에 개미가 어마어마해요 창틀 테이블위 심지어 이불 위에서 줄지어 돌아다녀요 이불엔 얼룩 있구요 저희방 옆에는 페인트칠중이였어요 옆건물인지 어딘지는 공사중이라 드릴소리같은거 납니다 위치는 좋아요 신카페 걸어서3분이내 바닷가도 채5분이 안걸린거같아요 수영장은 조금 큰 찜질방 냉탕하고 똑같이 생겼습니다 물은 차갑지 않지만 건물로 둘러싸인 야외형태예요 주위에 호텔 많던데 저라면 다른데 가겠어요