大堂休息區
查看供應

維多利亞套房酒店的評價

3 out of 5
維多利亞套房酒店
5851 Victoria Ave, Niagara Falls, ON

評價

8.8

優異

10 分評分，優異；3561 則評價中有 2103 則" "
8 分評分，不錯；3561 則評價中有 977 則" "
6 分評分，一般；3561 則評價中有 284 則" "
4 分評分，欠佳；3561 則評價中有 115 則" "
2 分評分，很差；3561 則評價中有 82 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Yatsing (Arcadia)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Pretty good place
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月21日的回應
Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while staying at the Vittoria Hotel & Suites. We hope to see you again. Have a wonderful day!

10/10 優異

Binbin

家人同遊
讚好：職員與服務
The network signal is not good, and the parking fee of 25 is a bit expensive
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月5日的回應
Thank you for choosing to stay at the Vittoria Hotel & Suites. We hope you have a great day.

10/10 優異

Pui Kee

於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月6日的回應
We appreciate you staying at our hotel for your visit to Niagara Falls. We hope you had a pleasant stay. Please come back again in the future. Have a wonderful day!

8/10 不錯

MEI HING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好的住宿
位置非常好，很方便。雖然現正進行裝修工程，但地方及房間很清潔。從後門步行到停車場只需四分钟。由於住在高層，感覺寧靜。很多時間去遊玩，只是晚間留在酒店，所以沒有餐房，泳池和健身室，也影响不大。
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年9月16日的回應
Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while staying at the Vittoria Hotel & Suites. We hope to see you again. Have a wonderful day!

8/10 不錯

yanfei

讚好：整潔度
於 2023 年 8 月住了 1 晚
Guest Services 於 2023年8月30日的回應
We appreciate you staying at our hotel for your visit to Niagara Falls. We hope you enjoyed your stay. Please come back again in the future. Have a wonderful day!

10/10 優異

CHIA TZU

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地理位置佳
地理位置環境都很棒 住宿時有施工 所以一早就被吵醒 但飯店在我們預定房間時就有email告知不便之處 很負責的飯店👍
於 2023 年 1 月住了 1 晚
Front Office Manager 於 2023年1月29日的回應
We appreciate you taking the time to write a review. We are glad to know that you enjoyed your stay at the Vittoria Hotel & Suites. We look forward to having you back soon. Have a great day!

10/10 優異

Wei

於 2023 年 1 月住了 1 晚
Front Office Manager 於 2023年1月9日的回應
Thank you for giving our hotel a high score for your recent visit. We hope to have come again for a future stay. Have a great day!

8/10 不錯

WAI MING

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
Front Office Manager 於 2022年8月30日的回應
Thanks for staying with us at Vittoria Hotel & Suites. We hope to see you again soon. Thank you

6/10 一般

Wan Jung

於 2022 年 6 月住了 1 晚
Front Office Manager 於 2022年6月9日的回應
Thanks for staying with us at Vittoria Hotel & Suites. We hope to see you again soon. Thank you

8/10 不錯

Monieca (Buffalo)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great ppace clean and comfortable
於 2024 年 5 月住了 2 晚

8/10 不錯

Justin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay overall! Overall clean and ready for us when we landed. Parking at the hotel can be difficult (We stayed May long weekend, so not the hotel fault) Room was clean however little details have been overlooked, example, toilet paper holder wasn’t fix the wall well so every time it dropped off. Staff were very polite and quick with us. We enjoyed ourselves!
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月23日的回應
Thank you for your review. We apologize for the room issues you experience. I have shared your comments with our housekeeping manager. We always strive to make sure every guest has a great experience. We hope you come back to have a much better experience. Have a wonderful day!

8/10 不錯

HAROUT (Richmond Hill)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything about the hotel was more than satisfactory. My only disappointment was that the hotel charged us $25 for parking when there are parking lots, literally next door as low as $5/day. Not right!
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月23日的回應
Thank you for staying at the Vittoria Hotel & Suites. We appreciate having your feedback on your recent stay. We will keep your comments in mind as we are always looking for ways to improve our guest experience. We hope to see you again. Have a wonderful day!

10/10 優異

Kremlynne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location to Clifton Hills and nearby restaurants. Parking is nice too.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月23日的回應
Thank you for giving our hotel a high review score for your recent visit. We very much appreciate it. We are glad you had a good experience for your stay. We hope to see you again for a future stay. Have a great day!

10/10 優異

Michelle (Wheeling)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean. The room was spacious nice firm beds. Great location. 2 block walk to Falls. Watched the fireworks from our room.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月23日的回應
Thank you for writing such a nice review. We appreciate your feedback. We are happy to know you enjoyed your visit to the Vittoria Hotel & Suites. We hope to see you again. Have a wonderful day!

8/10 不錯

tracy

親子同遊
讚好：整潔度和職員與服務
The property was great. Very friendly staff.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月23日的回應
Thanks for your review and for choosing Vittoria Hotel & Suites for your stay. We’ll make sure to share your feedback with our staff. They’ll be glad to hear it. We hope to see you again soon. Have a wonderful day!

10/10 優異

Jeannie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great place to stay. Walkable to the falls and closes to the amusement park. Clean beddings.
於 2024 年 5 月住了 3 晚
Guest Services 於 2024年5月23日的回應
Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while staying at the Vittoria Hotel & Suites. We hope to see you again. Have a wonderful day!

10/10 優異

Gabriel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Narciso (Buena Park)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
good
於 2024 年 5 月住了 3 晚
Guest Services 於 2024年5月22日的回應
Thank you for choosing to stay at the Vittoria Hotel & Suites. We are glad you enjoyed your stay with us. We hope to see you again. Have a wonderful day!

10/10 優異

Hosein

讚好：整潔度、職員與服務和住宿狀況
good
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月22日的回應
We appreciate you taking the time to write a review. We are glad to know that you enjoyed your stay at the Vittoria Hotel & Suites. We hope to see you again. Have a great day!

10/10 優異

MARY ANTONETTE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk are very accommodating and friendly.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月23日的回應
Thanks for your review and for choosing Vittoria Hotel & Suites for your stay. We’ll make sure to share your feedback with our staff. They’ll be glad to hear it. We hope to see you again soon. Have a wonderful day!

10/10 優異

Burach

讚好：整潔度、職員與服務和住宿狀況
Great place
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月22日的回應
Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while staying at the Vittoria Hotel & Suites. We hope to see you again. Have a wonderful day!

10/10 優異

Melissa

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Excellent location. Great value. Under construction but still quiet and clean. Will return!
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月22日的回應
Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while staying at the Vittoria Hotel & Suites. We hope to see you again. Have a wonderful day!

6/10 一般

Robert

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Our room was newly renovated and spacious-which was nice-however the remaining furnishings were not in the room(eg kitchenette but no table, no seating apart from 1 office chair at the desk. Staff were friendly and informative. The area is noisy but we had a nice view, and it is very central. Parking is mainly off-site but not too far.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月22日的回應
Thank you for staying at the Vittoria Hotel & Suites. We appreciate having your feedback on your recent stay. We hope to see you again. Have a wonderful day!

10/10 優異

Marly

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was clean. No sports channel in the room.
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月22日的回應
Thank you for staying at the Vittoria Hotel & Suites. We appreciate having your feedback on your recent stay. We hope to see you again. Have a wonderful day!

6/10 一般

Dariyoush

讚好：整潔度和職員與服務
於 2024 年 5 月住了 3 晚
Guest Services 於 2024年5月23日的回應
Thank you for staying at the Vittoria Hotel & Suites. We appreciate having your feedback on your recent stay. We hope to see you again. Have a wonderful day!

10/10 優異

Karina

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good location, 2nd parking lot near the hotel (3 blocks from the hotel)
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月22日的回應
Thank you for staying at the Vittoria Hotel & Suites. We appreciate having your feedback on your recent stay. We hope to see you again. Have a wonderful day!

8/10 不錯

MARIA

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was lovely with the exception of the front desk worker that signed us in. She was cold and unfriendly (maybe was having a bad day) the rest of the staff was super warm and kind which did make up for the first lady. Be careful in the pool, the lining is quite rough and if you accidentally rub against it while swimming it can give you a scrape (especially if you have young kids). Great locations for walking around.
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月21日的回應
Thank you so much for your honest feedback. I understand that you had a bad experience with one of our staff and we truly apologize for that. At Vittoria Hotel & Suites, customer satisfaction is our number one priority and we’ll make sure that your issue is addressed. We hope that you have a wonderful day!

10/10 優異

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms are good size and Quiet, but the thing that can improve is parking should be free and pool should be heated in my opinion.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月22日的回應
Thank you for staying at the Vittoria Hotel & Suites. We appreciate having your feedback on your recent stay. We hope to see you again. Have a wonderful day!

10/10 優異

Shaziya

親子同遊
It’s nice and clean hotel, excellent location for the price.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月21日的回應
We appreciate you taking the time to write a review. We are glad to know that you enjoyed your stay at the Vittoria Hotel & Suites. We hope to see you again. Have a great day!

10/10 優異

Alhusain

讚好：整潔度、職員與服務和住宿狀況
Awesome
於 2024 年 5 月住了 3 晚
Guest Services 於 2024年5月21日的回應
Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while staying at the Vittoria Hotel & Suites. We hope to see you again. Have a wonderful day!

10/10 優異

Greta

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月21日的回應
We appreciate you staying at our hotel for your visit to Niagara Falls. We hope you had a pleasant stay. Please come back again in the future. Have a wonderful day!

10/10 優異

Jennifer

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel! Stayed for just one night but would definitely come again. Also recommended to my friends and relatives!
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月21日的回應
Thanks for your review and for choosing Vittoria Hotel & Suites for your stay. We are glad you had a good time at our hotel. We hope to see you again soon. Have a wonderful day!

10/10 優異

Sahida

讚好：整潔度、職員與服務和住宿狀況
I liked everything about the property. Nice and clean, very comfortable and very nice.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月21日的回應
Thank you for choosing to stay at the Vittoria Hotel & Suites. We are glad you enjoyed your stay with us. We hope to see you again. Have a wonderful day!

10/10 優異

Nathan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome location and friendly staff
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月21日的回應
Thank you for choosing to stay at the Vittoria Hotel & Suites. We are glad you enjoyed your stay with us. We hope to see you again. Have a wonderful day!

6/10 一般

Alicia

伴侶同遊
不滿：整潔度
Pros-very close to Clifton Hill so a great location, room overlooked the street and river so great for people watching Cons-room reeked of old smoke, room not cleaned properly (huge smudges on the windows, carpet needed to be vacuumed better in the corners), air condition made loud rattling noises that affected sleep Would stay again only if above was rectified and only because of the location
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月21日的回應
Thank you for staying at the Vittoria Hotel & Suites. We appreciate having your feedback on your recent stay. We apologize for not having the room cleaned properly. I have shared your comments with our housekeeping manager. We hope to see you again. Have a wonderful day!

8/10 不錯

Jordan

多人同遊
讚好：職員與服務
不滿：設施服務
Location is great, very walkable. Unfortunately the pool was super milky and gross looking, went down with friends to swim and all decided against it. Also there is only 2 elevators so there is always quite a wait to get up and down. Beds were very springy, and pillows were flat.
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月21日的回應
Thank you for staying at the Vittoria Hotel & Suites. We appreciate having your feedback on your recent stay. We hope to see you again. Have a wonderful day!

6/10 一般

Guillaume

多人同遊
讚好：整潔度和設施服務
不滿：職員與服務
Personnel très froid et non compréhensif. Stationnement de l’hôtel trop loin. Chambre correct sans plus !
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月21日的回應
Thank you for your review. We are sorry you did not enjoy your stay. We hope you have a wonderful day!

10/10 優異

Mariepaz

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We had a great experience in the hotel.
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月21日的回應
Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while staying at the Vittoria Hotel & Suites. We hope to see you again. Have a wonderful day!

10/10 優異

Hong Jin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff & location (close to most attractions).
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月20日的回應
We appreciate you taking the time to write a review. We are glad to know that you enjoyed your stay at the Vittoria Hotel & Suites. We hope to see you again. Have a great day!

6/10 一般

Brenda

家人同遊
讚好：整潔度和設施服務
Front desk agent wasn’t too friendly, did not acknowledge that we were checking in. The check in process was very transactional and not inviting.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月20日的回應
Thank you so much for your honest feedback. I understand that you had a bad experience with one of our staff and we truly apologize for that. At Vittoria Hotel & Suites, customer satisfaction is our number one priority and we’ll make sure that your issue is addressed. We hope that you have a wonderful day!

10/10 優異

Arantxa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月21日的回應
We appreciate you staying at our hotel for your visit to Niagara Falls. We hope you had a pleasant stay. Please come back again in the future. Have a wonderful day!

10/10 優異

jernelle

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and friendly staff
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月20日的回應
Thank you for choosing to stay at the Vittoria Hotel & Suites. We are glad you enjoyed your stay with us. We hope to see you again. Have a wonderful day!

10/10 優異

Gina

伴侶同遊
Over all extremely happy.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月20日的回應
We appreciate you taking the time to write a review. We are glad to know that you enjoyed your stay at the Vittoria Hotel & Suites. We hope to see you again. Have a great day!

4/10 欠佳

Marco Antonio

讚好：整潔度
不滿：職員與服務
The Hotel has a great location. Parkin in the property was full, I had to park out side. The check in process was terrible, line of 30 plus guest I had to come back hours later and when I did the service of the check in person was so poor, not a service actitud at all.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月20日的回應
Thank you so much for your honest feedback. I understand that you had a bad experience with one of our staff and we truly apologize for that. At Vittoria Hotel & Suites, customer satisfaction is our number one priority and we’ll make sure that your issue is addressed. We hope that you have a wonderful day!

8/10 不錯

Lori

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall this property is very nice. I just did not appreciate paying top dollar for a place to stay for two nights and then get charged $25 per night just to park in their own parking lot. I personally have never heard of this before and it didn’t seem right. For what I paid to stay there, I feel free parking for their own lot was in order.
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月20日的回應
Thank you so much for your honest feedback. I understand that you had a bad experience with one of our staff and we truly apologize for that. At Vittoria Hotel & Suites, customer satisfaction is our number one priority and we’ll make sure that your issue is addressed. We hope that you have a wonderful day!

10/10 優異

Heather

讚好：整潔度、職員與服務和住宿狀況
Spacious room
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月20日的回應
We appreciate you taking the time to write a review. We are glad to know that you enjoyed your stay at the Vittoria Hotel & Suites. We hope to see you again. Have a great day!

8/10 不錯

Eunice

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月21日的回應
We appreciate you staying at our hotel for your visit to Niagara Falls. We hope you had a pleasant stay. Please come back again in the future. Have a wonderful day!

10/10 優異

Frank

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月20日的回應
Thank you so much for your kind words. We are happy to know you had a pleasant stay. We hope to see you again in the future. Have a great day!

8/10 不錯

SATOSHI (Sagamihara, Midori-ku)

家人同遊
讚好：整潔度、職員與服務和設施服務
立地が良い
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月20日的回應
Thank you for choosing to stay at the Vittoria Hotel & Suites. We are glad you enjoyed your stay with us. We hope to see you again. Have a wonderful day!

10/10 優異

Geofrey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room, very comfy bed ,clean and fresh linens and very spacious. We enjoyed much our stay❤️
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月20日的回應
Thank you for writing such a nice review. We appreciate your feedback. We are happy to know you enjoyed your visit to the Vittoria Hotel & Suites. We hope to see you again. Have a wonderful day!