外觀

尼斯安納塔拉廣場酒店 (立鼎世酒店集團)的評價

5 out of 5
尼斯安納塔拉廣場酒店 (立鼎世酒店集團)
12 Avenue de Verdun, Nice, Alpes-Maritimes

評價

9.4

完美

10 分評分,優異;122 則評價中有 94 則" "
8 分評分,不錯;122 則評價中有 17 則" "
6 分評分,一般;122 則評價中有 6 則" "
4 分評分,欠佳;122 則評價中有 3 則" "
2 分評分,很差;122 則評價中有 2 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

4/10 欠佳

PIT SHENG

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Bad management
A lot of discrepancies on this hotel. Not cleaning the room until I called them in late afternoon, this is not acceptable at all in a 5 star hotel😤
於 2023 年 9 月住了 2 晚
Laurent Mallory 於 2023年10月16日的回應
Dear Monsieur and Madam Kok,At the Anantara Plaza Nice Hotel, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.We hope anyway to have the pleasure to welcome you back in Nissa la Bella!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Masahiro (Minato-ku)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
部屋や施設は新しく、五つ星のホテルという風格を感じました。六階のレストランとバーは、料理もサービスも改善があると嬉しいですね。
於 2024 年 4 月住了 4 晚

10/10 優異

Christine (Auckland)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Sofia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
This hotel is modern and nice. Staff is great! However i paid extra for a “sea view” room not partial sea view room and my room had zero sea view. I was on the 3rd floor and was only able to see trees. Actually this hotel shouldn't even advertise “sea view” because i feel the only place where you can actually see the ocean is from the bar on the 6th floor. There are other hotels in the area less expensive with a much better view. Wouldn't stay here again.
於 2024 年 4 月住了 2 晚
Anantara Plaza Nice 於 2024年4月24日的回應
Dear Ms. Sofia, thank you for choosing our Anantara Plaza Nice, and for sharing your detailed feedback with us. I am sorry to learn that your room did not reflect your expectations; as we strive every day to ensure our guests are more than satisfied with our service and our Hotel, I assure you that your experience will be shared with our Managers, in order to improve our guest's experience. I remain at your disposal shall you wish to share with me any further details, and to personally assist you in reserving your perfect room shall you wish to give us another opportunity to serve you in the near future.My warmest regards,Martina Caretta - Quality Manager

10/10 優異

Michelle

讚好:整潔度、職員與服務和住宿狀況
All of them were good
於 2024 年 4 月住了 2 晚
Anantara Plaza Nice 於 2024年4月18日的回應
Dear Ms. Michelle, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your lovely feedback with us! It's a pleasure to learn that your stay exceeded your expectations, and our entire team is happy to have had the opportunity to craft unforgettable memories with and for you! My warmest regards,Martina Caretta - Quality Manager

10/10 優異

Jason

於 2024 年 3 月住了 5 晚
Anantara Plaza Nice 於 2024年4月21日的回應
Dear Mr. Jason, thank you for choosing our Anantara Plaza Nice, and for sharing your lovely review with us! We are delighted to know your stay exceeded your expectations, and we are looking forward to welcoming you back soon in our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager

8/10 不錯

Jennifer

讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed at this hotel for five nights. A very friendly welcome by the door staff and lovely lady who checked me in. My room was a bit small but very well decorated with good amenities. The bed and pillows were very comfortable allowing for a great nights of sleep. The hotel is the perfect location for everything is only a few minutes walk to Messena Square Tram and the old town and promenade. My only disappointment was the restaurant on the 6th floor which I thought was overpriced and lacking atmosphere. Apart from that, I would highly recommend staying here.
於 2024 年 3 月住了 5 晚
Anantara Plaza Nice 於 2024年3月31日的回應
Dear Ms. Jennifer, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your lovely feedback with us! We are delighted to know our hospitality and our service exceeded your expectations, and we are looking forward to welcoming you back to our beautiful Hotel, ready to craft new, unforgettable memories with and for you! My warmest regards,Martina Caretta - Quality Manager

10/10 優異

Matthew

讚好:整潔度、職員與服務和住宿狀況
For the size of property, It could do with another more comfortable lounge, that serves drinks. I would also expect a pool at the standard of hotel. Despite the above, the staff were all excellent. The hotel proved its worth when reacting to small issues. Our shower would not get very warm. In alerting the concierge, maintenance solved the issue within the next 20 minutes. Wouldn’t hesitate to stay there again!
於 2024 年 3 月住了 3 晚
Anantara Plaza Nice 於 2024年3月29日的回應
Dear Mr. Matthew,thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your lovely feedback with us. We are delighted to know that your stay exceeded your expectations, and that our team's warm welcome and hospitality were able to make your journey truly unforgettable!We are looking forward to welcoming you back to our beautiful Hotel,My warmest regards,Martina Caretta - Quality Manager

10/10 優異

Graham

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for access to the Old Town, the beach and nearby restaurants
於 2024 年 3 月住了 1 晚
Anantara Plaza Nice 於 2024年3月18日的回應
Dear Mr. Graham, thank you for choosing our Anantara Plaza Nice, and for taking the time to share your feedback! We are delighted to know your stay exceeded your expectations, and that our beautiful location, right in the city center, helped you make the most out of your time in Nice! We are looking forward to welcoming you back in our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager

10/10 優異

Joanna Margaret

讚好:整潔度、職員與服務和住宿狀況
Excellent staff service. Walking distance of everywhere
於 2023 年 12 月住了 4 晚
Anantara Plaza Nice 於 2024年3月17日的回應
Dear Ms. Joanna Margaret,thank you for choosing our Anantara Plaza Nice, and for taking the time to share your feedback with us! We are delighted to know our hospitality exceeded your expectations, and we are looking forward to welcoming you back really soon! My warmest regards,Martina Caretta - Quality Manager

10/10 優異

Clint

讚好:整潔度、職員與服務、設施服務和住宿狀況
Exquisite service. Great location.
於 2024 年 3 月住了 1 晚
Anantara Plaza Nice 於 2024年3月14日的回應
Dear Mr. Clint, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us! We are pleased to learn that our service and hospitality exceeded your expectations, and we are looking forward to welcoming you back in our beautiful Hotel, ready to craft new, unforgettable memories with and for you! My warmest regards, Martina Caretta - Quality Manager

10/10 優異

Christian Ferdinand

讚好:整潔度、職員與服務、設施服務和住宿狀況
In allen Bereichen hervorragendes Personal! Schön ausgestattete Zimmer, die Dachterrasse ein Traum!
於 2024 年 3 月住了 4 晚
Anantara Plaza Nice 於 2024年3月14日的回應
Dear Mr. Christian Ferdinand, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing with us your lovely feedback! We are delighted to know that our service and hospitality exceeded your expectations, turning your stay into an unforgettable journey! We are looking forward to welcoming you back to our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager

10/10 優異

Thania

於 2024 年 2 月住了 3 晚
Anantara Plaza Nice 於 2024年3月24日的回應
Dear Ms. Thania, thank you for choosing our Anantara Plaza Nice, and for sharing your feedback with us! We are delighted to learn that our hospitality and our service exceeded your expectations, and we are looking forward to welcoming you back soon! My warmest regards,Martina Caretta - Quality Manager

10/10 優異

CHRISTOPHE

讚好:整潔度、職員與服務和住宿狀況
Magnifique Hôtel , vue incroyable et petit déjeuné exceptionnel
於 2024 年 2 月住了 2 晚
Anantara Plaza Nice 於 2024年2月18日的回應
Cher M. Christophe, Nous tenons à vous exprimer notre gratitude pour vos commentaires sur votre récente visite, ceux-ci nous permettent de comprendre le ressenti de nos clients par rapport à nos services. Notre but principal est de garantir la totale satisfaction de notre clientèle et nous sommes ravis de lire que vos vacances au sein de notre hôtel Anantara Plaza Nice ont été si agréables. Nous nous efforçons d'assurer de très hauts standards de service afin de garantir que nos clients repartent avec de merveilleux souvenirs de leur séjour parmi nous. Nous nous réjouissons de vous accueillir à nouveau très bientôt ! Mes salutations distinguées, Martina Caretta - Quality Manager

4/10 欠佳

Soubhi (Doha)

多人同遊
不滿:住宿狀況
Great view from the restaurant and location next tot eh shopping but my hand luggage was stolen from my car after I gave the car to the hotel valet
於 2024 年 1 月住了 2 晚
Anantara Plaza Nice Hotel 於 2024年2月15日的回應
Dear Mr. Soubhi, thank you for taking the time to write two feedbacks of our Hotel - we are delighted to learn that our location and our services exceeded your expectations, and that you were able to enjoy, from our convenient position in the heart of the city, the beauties of Nice!I was sorry to learn about the loss of your bag - nonetheless, after reviewing our cameras, we can assure you that nobody has approached your vehicle, aside from when explicitly requested by you. I remain at your disposal for any further inquiries, and I am looking forward to welcoming back you in our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager

4/10 欠佳

Soubhi (Doha)

多人同遊
讚好:住宿狀況
Great location. Reception staff below average in service. Most of the Hotel staff is lacking Anantara spirit in hospitality and behave as if they are superior to the guests. Breakfast service is outstanding. Amazing view from the restaurant. My bag went missing after giving my car to the hotel valet for overnight parking. Valet service is expensive 59 euro per night.
於 2024 年 1 月住了 2 晚
Anantara Plaza Nice Hotel 於 2024年2月15日的回應
Dear Mr. Soubhi, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share this feedback with us. While we are delighted to know you enjoyed our breakfast buffet, we are wholeheartedly sorry to learn that our service was not up to your expectations. I assure you that our team is wholeheartedly dedicated to ensuring our guests' utmost satisfaction and well-being, with a true passion for service and excellency. Moreover, while I completely understand your frustration in regards to your bag's loss, I will take this opportunity to remind you, as my colleagues have already conveyed in the past, that, after an investigation conducted via our cameras, we can assure you that nobody has approached the vehicle aside from when explicitly requested by you. I sincerely hope you will soon give us another opportunity to exceed your expectations with our warmest "Anantara-style" hospitality, My warmest regards,Martina Caretta - Quality Manager

10/10 優異

Jana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is fantastic, with amazing views from the hotel. The lovely lady who checked us is and upgraded our room since we came as a birthday trip which made me feel very special, thank you. The staff were so professional and had a fantastic customer service and all very friendly, from door men to reception. Great! The room we were given was fantastic and had an absolutely beautiful view with palm trees and sea. Great amenities. There was only one slight issue in the shower where it seemed that the drain wasn’t going down fast enough so caused a slight flooding in the bathroom which we raised to reception, to which they allowed us to check out a tad later in return. The breakfast was amazing which plenty of choice and the view from the rooftop was stunning during breakfast. The staff there were very attentive and prompt also. We went to the restaurant in the evening also however we didn’t really find anything to cater to us on the menu but maybe that was just us also the prices for small portions were a bit dear but each to their own pocket. Overall we were very well looked after and enjoyed our stay at this property. I would highly recommend with this top location.
於 2023 年 11 月住了 1 晚
Anantara Plaza Nice Hotel 於 2024年2月15日的回應
Dear Ms. Jana, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing with us such lovely words about your time here! I deeply apologize for the inconvenience occurred with your shower, but I thank you once again for raising the concern immediately, giving us the opportunity to fix it for you, ensuring the rest of your stay to be an absolute success! We are delighted to know our hospitality and service exceeded your expectations - on your next séjour with us, I would love to have the chance to meet you in person, and to personally go over our culinary offerings to make sure that your tastes are accommodated and catered to!My warmest regards, Martina Caretta - Quality Manager

10/10 優異

Ryan

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Laurent Mallory 於 2024年1月2日的回應
Dear Monsieur Ellis,Thank you very much for sharing this great review of your recent stay at the Anantara Plaza Nice Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and again we are sorry about the issue about your bathroom. We hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Laurent Mallory 於 2023年12月23日的回應
Dear Monsieur Champagne,Firstly we would like to thank you for the lovely rating following your recent visit to at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your holiday expectations. Hope to have the pleasure to welcome you back soon.With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Brian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
El restaurante del 6to piso es delicioso. Y el personal de recibimiento muy profesional y agradable.
於 2023 年 12 月住了 2 晚
Laurent Mallory 於 2023年12月18日的回應
Dear Monsieur Sandoval Cota,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your holiday expectations, especially on our roof top restaurant on the 6th floor.We hope to have the pleasure to welcome you back soon on the French Riviera!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Jerome

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Tout était parfait Service et accueil exceptionnels Chambre et décoration magnifiques Roof top avec vue à couper le souffle
於 2023 年 12 月住了 1 晚
Laurent Mallory 於 2023年12月18日的回應
Cher Monsieur Wirotius,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de l'hôtel Anantara Plaza Nice et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Nous esperons avoir le plaisir de vous accueillir de nouveau à Nissa la Bella!Bonnes fetes de fin d'annéeBien cordialement,Laurent Mallory / Directeur Relation Clientèle

10/10 優異

ROBERT

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Rachell Périgord 於 2023年12月12日的回應
Dear Mr. Head,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 優異

nick

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Truly an amazing property. The location was top notch as was the staff. Will definitely be back.
於 2023 年 12 月住了 4 晚
Rachell Périgord 於 2023年12月12日的回應
Dear Mr. Garcia,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 優異

Seung

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Service was excellent. Conveniently located. Awesome experience! Thank you!
於 2023 年 12 月住了 2 晚
Rachell Périgord 於 2023年12月12日的回應
Dear Mr. Kim,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

8/10 不錯

Olivier

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Almost perfect!
Superb hôtel with excellent service and localisation. I found just a bit sad that the spa closes so early! I arrived for a late check in at 20:00, I was expecting to have a relaxing massage and the spa was already closed.
於 2023 年 12 月住了 1 晚
Rachell Périgord 於 2023年12月12日的回應
Dear Mr. Otti,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We sincerely apologize that you couldn't enjoy our spa upon your arrival but 20:00 is the closing time.With my kindest regards,Rachell Périgord / Guest Relation

8/10 不錯

Judith (San Antonio)

讚好:整潔度
不滿:職員與服務
Check-in was on-time, rooms were not ready for another hour. Was made to wait after long journey from US. Very inconvenient...not a 5Star welcome
於 2023 年 11 月住了 3 晚
Rachell Périgord 於 2023年12月12日的回應
Dear Ms. Tarbox,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We sincerely apologize for the wait, we did our utmost possible to give you the room quickly.With my kindest regards,Rachell Périgord / Guest Relation

10/10 優異

Angela

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
From start to finish this place is top notch! The service is impeccable! The views from the restaurant bar on top are the best in all of Nice! Definitely a memorable experience!
於 2023 年 11 月住了 3 晚
Rachell Périgord 於 2023年12月12日的回應
Dear Ms. McFadin,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 優異

Bruce

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 11 月住了 4 晚
Rachell Périgord 於 2023年12月12日的回應
Dear Mr. Chisholm,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 優異

franck

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
Laurent Mallory 於 2023年11月21日的回應
En premier lieu nous voudrions vous remercier pour votre note de 5/5 suite à votre visite au sein de notre hotel Anantara Plaza Nice et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Bien cordialement,Laurent Mallory / Directeur Relation Clientèle

10/10 優異

Jorge

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great location, next to shopping and many great restaurants !!!!!
於 2023 年 11 月住了 3 晚
Laurent Mallory 於 2023年11月21日的回應
Dear Monsieur Najera Lara,Firstly we would like to thank you for the lovely rating you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest relation Manager

10/10 優異

Gregory

於 2023 年 11 月住了 1 晚
Rachell Périgord 於 2023年12月12日的回應
Dear Mr. Gregory,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 優異

EMMA

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is beautiful and the staff very nice and helpful. The room was spacious and modern. Very comfortable. The rooftop restaurant offers delicious food and the view of the ocean are breathtaking. The only complaint we have is that we tried calling room service to order breakfast and they wouldn’t answer. I then called the front desk and they took the order for us. We were unsure if we would be getting our order as there was no call back with an approximate time of delivery. This happened twice during our stay. Maybe next time we will have snacks in our room just in case room service is unreliable. Other than that the hotel was great.
Laurent Mallory 於 2023年11月21日的回應
Dear Madame Fletcher,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics concerning the room service. We had effectively telephone issues during your stay and it has been fixed now.I am sorry for that and hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest relation Manager

10/10 優異

Debra

讚好:整潔度、住宿狀況和客房舒適度
Beautiful fresh new structure
This place was what I was looking for, clean, brand new and modern. I didn't want a run-down, dirty hotel for "historic" significance. So this hotel was great for being squeaky clean and fresh. The service was awful. They admitted it themselves, when I brought it up. They are new and it takes time to find good employees. Room service was atrocious, sometimes they just forgot and didn't show up, sometimes they showed up with the wrong items, but I did get one refund for them serving wrong items. The Concierge was rarely available so I made all reservations myself, easier and quicker than waiting for the elusive Concierge. The Spa massage therapist was the worst. She wasted time filling out forms even though I had arrived 15 mins in advance, just so she could cut into my 90 mins of expensive massage. I got barely 70 mins because she wasted time and rushed off the massage. This was the ONLY time in my life that I didn't tip a massage therapist because I felt scammed! This is a beautiful hotel, location great, nice people at the front desk. But it has some issues that hopefully it will work out in the future.
於 2023 年 10 月住了 4 晚
Laurent Mallory 於 2023年11月21日的回應
Dear Valued Guests,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics regarding the room service and the spa and I am really really sorry that you did not have a good experience on these two outlets. I have shared your comment to our Food and beverage manager and our Spa manager to take immediately the appropriate actions.We hope to have the pleasure to welcome you back on the French Riviera!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Joanna

於 2023 年 10 月住了 3 晚
Laurent Mallory 於 2023年11月21日的回應
Dear Madam Nguyen,Firstly we would like to thank you for the lovely rating you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest relation Manager

10/10 優異

Ilkka

讚好:整潔度、住宿狀況和客房舒適度
Hyvä valinta
Erinomainen hotelli, sijainti loistava
於 2023 年 10 月住了 4 晚
Laurent Mallory 於 2023年11月21日的回應
Dear Valued Guests,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest relation Manager

10/10 優異

Kaitlin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous Hotel! A Must Stay...
Stunning property. We booked this hotel last minute given some flight cancellations. We were headed to the Four Seasons in Cap Ferrat however they didn't have the first night available. This hotel was stunning, had amazing service, and was a highlight hotel of our 10-day trip. I'd highly recommend.
於 2023 年 9 月住了 1 晚
Laurent Mallory 於 2023年10月16日的回應
Dear Madam and Monsieur Swenney,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your first night holidays. We hope to have the pleasure to welcome you back soon on the Cote d'Azur!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Patrick

於 2023 年 10 月住了 1 晚
Laurent Mallory 於 2023年10月16日的回應
Dear Madam and Monsieur Obryon,Firstly we would like to thank you for the lovely rating you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to note that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Peter

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our experience was excellent Great service very professional. The location was perfect
於 2023 年 10 月住了 3 晚
Laurent Mallory 於 2023年10月16日的回應
Dear Madam and Monsieur Thompson,First and foremost we would like to thank you for the praising review you shared following your recent visit to the Anantara Plaza Nice hotel and are delighted to read that we were able to match your expectations. we hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest relation Manager

8/10 不錯

Flemming Holm

家人同遊
讚好:住宿狀況
Vi kommer ikke igen - men ligger godt
Vi boede på 5 sal - der er meget larm fra stole og stiletter fra 6 sal hvor restaurant ligger. Udendørs bordet var ikke tørret af fra de forgående gæsters drinks. Den første dag var der ikke slippers. Anden dag var kleenex boks ikke udskiftet. Lyset gik på hele hotellet i 10 minutter, og ingen info eller undskyldning. Deres kaffe er latterlig dårlig. Vi bad om at de skaffede en taxa - sagde at det var lettere hvis vi selv stoppede en ved vejen. Man skal ikke bo der og kun have råd til en taxa. Generelt var personalet lidt snobbet. Udsigten fra væreslet var fantastisk og ligeledes fra 6 sal tagterrasse. Det er ikke et hyggeligt hotel - som vi Danskere forstår ved hygge. Men det ligger super godt i forhold til byen, stranden, og den gamle bydel. Morgenmad havde vi ikke med - så den kan vi ikke kommentere på. Men der er masser af dejlige steder at spise morgenmad på 5 min derfra. Husk 2 min derfra ligger Gina på Place Massena - helt super dejlig mad og indretning - særligt indenfor. Super søde tjenere og playliste
於 2023 年 10 月住了 2 晚
Laurent Mallory 於 2023年10月16日的回應
Dear Madam and Monsieur Knudsen,At the Anantara Plaza Nice Hotel, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics regarding the housekeeping department, I have immediately shared your comment to our Head housekeeper in order to take immediately the appropriate actions.Regarding the request for a taxi, I spoke already to our Head concierge to sensibilize our bellmen about the quality of service we have to ensure to our guests; and what happened to you is purely not acceptable and I apologize for that.We hope sincerely to have the pleasure to welcome you back in Nissa la Bella!With my kind regards,Laurent Mallory / Guest relation Manager

10/10 優異

Eric

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A perfect stay in Nice
A wonderful hotel in a perfect location with great shops, restaurants and bars nearby We had a beautiful suite with a balcony to enjoy the lovely weather We ate in the rooftop restaurant and it was very good
於 2023 年 10 月住了 2 晚
Laurent Mallory 於 2023年10月16日的回應
Dear Madam and Monsieur Wilson,First and foremost we would like to thank you for the praising review you shared following your recent visit to the Anantara Plaza Nice hotel and are delighted to read that we were able to match your expectations. With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Stanley

於 2023 年 9 月住了 2 晚
Laurent Mallory 於 2023年10月16日的回應
Dear Madam and Monsieur Castro,First and foremost we would like to thank you for the praising rating you shared following your recent visit to the Anantara Plaza Nice hotel and are delighted to note that we were able to match your expectations. With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

colin

讚好:整潔度、職員與服務和住宿狀況
My stay at the Anantara was really exceptional. I have to call out the staff for incredible service. From check in, through concierge to the wonderful manager at Seen, everyone seemed genuinely focussed on making my stay as pleasant as possible. Next thing I’d call out is the room. Beautifully appointed and very spacious. Thank you Anantara! Bon chance!
於 2023 年 9 月住了 3 晚
Laurent Mallory 於 2023年10月16日的回應
Dear Monsieur and Madam Flynn,Thank you very much for sharing this great review of your recent stay at the Anantara Plaza Nice Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Deborah

讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 9 月住了 2 晚
Laurent Mallory 於 2023年9月11日的回應
Dear Valued Guests,Firstly we would like to thank you for the lovely word you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest Relation Manager

8/10 不錯

Ramin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel in a good location
Good 5 star hotel! Everything is good about this hotel and it’s location although our room was a bit small!
於 2023 年 8 月住了 2 晚
Laurent Mallory 於 2023年9月11日的回應
Dear Valued Guests,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. The hotel is an old building built in 1848 and all the rooms have different sizes; we have bigger rooms starting from Premium rooms.We hope to have the pleasure to welcome you back soon.With my kind regards,Laurent Mallory / Guest relation Manager

10/10 優異

Aminata

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was nice and clean. Will definitely stay there again.
於 2023 年 9 月住了 3 晚
Laurent Mallory 於 2023年9月11日的回應
Dear Valued Guests,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations.With muy kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Jack

多人同遊
讚好:整潔度和設施服務
great location, well appointed hotel, clean, great staff
於 2023 年 8 月住了 2 晚
Laurent Mallory 於 2023年9月11日的回應
Dear Valued Guests,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations.With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

ARMENUHI

讚好:整潔度和職員與服務
Perfect 👍
Laurent Mallory 於 2023年9月11日的回應
Dear Valued Guests,Firstly we would like to thank you for the lovely rate you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations.With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Kim

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient location and relatively newly renovated room condition. Our stay was perfect and so easy to get around.
於 2023 年 8 月住了 2 晚
Laurent Mallory 於 2023年8月29日的回應
Dear Madam, Dear Monsieur Cherin,Firstly we would like to thank you for the lovely review you shared following your recent visit to at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 優異

Anh

讚好:整潔度、職員與服務和住宿狀況
I like the stay
於 2023 年 8 月住了 2 晚
Laurent Mallory 於 2023年8月29日的回應
Dear Anh Dang,Firstly we would like to thank you for the lovely words you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest Relation Manager

8/10 不錯

Gabrielle (Aventura)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
For the price I paid I expected higher service and amenities. I think we didn’t get our money worth accommodation.
於 2023 年 8 月住了 5 晚
Laurent Mallory 於 2023年8月29日的回應
Dear Madam and Monsieur Sirazi,At the Anantara rPlaza Nice hotel, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.With my kind regards,Laurent Mallory / Guest Relation Manager