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"The front desk staff are very friendly, especially Martin M. (super helpful)."

"The room was not cleaned at all. As soon as I reported it, I was given a free upgrade. Nice hotel, good view. "

"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"Got there very late, doors left open for us! Clean, etc"

"I stumbled upon Sombea during a trip through Southern Germany, and I highly recommend this hotel to anyone staying in the area. The staff is helpful, the rooms are clean and comfortable, and the restaurant is delicious. If I find that my travels take be back to the Schwarzwald, I will be staying at Sombea again."

"Clean room! Great staff, specially the ones at the Restaurant. Amazing service. They made me feel at home!!"

"Lovely views"

"Very friendly welcome and pleasant room. However the noise from the lift was very unwelcome and went on until midnight. We were in room 41 first after reception and also had noise from other guests as they passed our door. Otherwise a very nice hotel and lovely buffet dinner and breakfast."

"We did not stay here because there was no one to check us in. "