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塞內卡宮酒店的評價

4 out of 5
塞內卡宮酒店
Via Cesare Battisti 12, Norcia, PG

評價

9.6

完美

10 分評分，優異；44 則評價中有 35 則" "
8 分評分，不錯；44 則評價中有 7 則" "
6 分評分，一般；44 則評價中有 1 則" "
4 分評分，欠佳；44 則評價中有 1 則" "
2 分評分，很差；44 則評價中有 0 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

nicola

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tutto perfetto Rapporto qualità/prezzo imbattibile
於 2023 年 10 月住了 1 晚
Palazzo Seneca Staff 於 2023年11月1日的回應
Grazie, torni presto a trovarci, la aspettiamo!

10/10 優異

Mariana

讚好：整潔度、職員與服務、設施服務和住宿狀況
Es una estancia espectacular, y el toque Perfecto lo pone su restaurante vespiasa
於 2023 年 10 月住了 1 晚
Palazzo Seneca Staff 於 2023年11月1日的回應
Thank you! We hope to see you again in the future

10/10 優異

Angela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Palazzo Seneca Staff 於 2023年10月8日的回應
Thank you! Hope to see you again soon

10/10 優異

Michele

讚好：整潔度、住宿狀況和客房舒適度
Norcia in coppia
Struttura ottima in posizione centrale. Personale disponibile e gentile. Camere come da attese anche se la loro insonorizzazione non è granché. colazione molto buona anche se mi aspettavo di più come varietà e mi sfugge la necessità di chiedere un extra per le uova Benedict. Mettete in bagno qualcosa per appendere gli abiti!
於 2023 年 8 月住了 2 晚

10/10 優異

Scarlett

讚好：整潔度、職員與服務、設施服務和住宿狀況
What a fantastic stay we had. We came for the food (top notch restaurant) but fell in love with the town too. The hotel is brilliantly situated and also has an excellent cafe concession in town. Try the truffle scattered scrambled eggs. At the hotel, we had a 7 course dinner of dreams. Staff couldn't have been nicer. There is a lovely spa area in the basement too.
於 2023 年 8 月住了 1 晚
Palazzo Seneca Staff 於 2023年8月12日的回應
Dear Mrs Scarlett,thank you! We are happy you appreciated our place. We always work with passion and we hope to meet you again in the futureAll the best

10/10 優異

Sergio

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Palazzo Seneca Staff 於 2023年7月29日的回應
Grazie! Speriamo di ospitarla di nuovo nel prossimo futuroCordialmente

10/10 優異

Paula

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Palazzo Seneca Staff 於 2023年7月29日的回應
Thank you!We hope to meet you again soonAll the best

8/10 不錯

Margaret (Perrysburg)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is perfectly located. It is just off the main square, close to the harbor, shopping and dining.
於 2022 年 9 月住了 1 晚

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very classy and thoughtful hotel with good service. Breakfast service was a little disorganized though.
於 2022 年 7 月住了 1 晚

10/10 優異

Ivana

於 2022 年 3 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚
Front Desk 於 2021年11月2日的回應
Thank you!!! Looking forward to meet you again

8/10 不錯

elia

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2021 年 7 月住了 2 晚

4/10 欠佳

真實旅客

讚好：整潔度和住宿狀況
不滿：職員與服務
ホテルの雰囲気は良いのに、1人のスタッフのせいで台無し
値段に見合ったホテルの内装や室内の雰囲気ではあったが、1人のフロントの店員の態度が悪く、最終的に嫌な思い出となった。 既にホテルズドットコムを通じて支払いを完了させているのに、チェックアウト時に同額の支払いをさせられそうになった。それを指摘するも全く謝罪もなく、逆に不満そうな顔をされた。ホテル全体でそのようなことをやっているのかとさえ思ってしまう残念な出来事であった。
於 2020 年 8 月住了 1 晚
Tommaso 於 2020年8月19日的回應
Dear Mr Daisuke I'm Tommaso, the receptionist who checked you out. Happy guests are the main reason for our work. If you love this job like me you can never be rude. I apologize for this misunderstanding at checkout, it was really the opposite of my way of work. It was not my intention to sound rude and I hope you will apologize for giving you this impression. Unfortunately, your reservation was not entered correctly by the system so I didn't see the final payment also because many guests pay at the departure. Once I double checked, I promptly reversed the payment. I hope you can accept my sincere regret and I hope to have you soon at Palazzo Seneca for another relaxing stay. Arrivederci

8/10 不錯

Laura

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
palazzo storico
posizione eccellente nel pieno centro storico. bel palazzo storico, personale molto gentile. dalle camere ci saremmo aspettati di più. ottima colazione che prenoti la sera prima
於 2020 年 8 月住了 1 晚

10/10 優異

Carlo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel delizioso
L’hotel si trova in una posizione davvero ideale per girare il centro storico e visitare la città. Le camere sono davvero molto confortevoli e spaziose. Il bagno nuovissimo e molto ben illuminato con doccia grande. Il personale è davvero molto gentile e cordiale, rendendo il soggiorno davvero piacevole!
於 2020 年 6 月住了 1 晚

10/10 優異

Annie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always the Best!!!
於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Struttura tenuta benissimo, molto pulita e curata nei minimi dettagli
於 2019 年 8 月住了 1 晚
Marianna 於 2019年8月18日的回應
Grazie! Speriamo torniate presto a trovarci!

10/10 優異

FABIENNE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
10 sur 10
Sublime endroit ! Accueil top ..
於 2019 年 8 月住了 1 晚
Marianna 於 2019年8月18日的回應
merci, nous esperons vous voir tot!

8/10 不錯

Svein Adler

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This is where to stay in Norcia
A beautiful, polished hotel in the heart of a lovely mountain town. Exceptional service and food make this a destination in and of itself.
於 2019 年 7 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A really lovely and luxurious place to stay. We loved the tour around the palace when we first arrived and appreciated hearing some of the history of the building. Parking was very easy when we arrived and very close to the hotel. The staff were super friendly and all spoke English to an exceptionally high standard. The breakfast was excellent with a very good choice and the view from the windows of the surrounding buildings and mountains was wonderful too.
於 2019 年 5 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 5 月住了 1 晚

10/10 優異

Carlo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Palazzo favoloso con ambienti comuni caldi e di carattere.
於 2018 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay, lovely hotel, friendly staff, wonderful atmosphere
於 2018 年 7 月住了 1 晚

10/10 優異

Andrea

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Straordinario!
Hotel straordinario per la sua raffinatezza ed eleganza. Ristorante da provare!
於 2018 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A jewel in the mountains, but...
...the village has a very long way to go to recover from the 2016 earthquake, so activity is minimal. The hotel is a treat, especially the food and the spa! Very relaxing place.
於 2018 年 6 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful room, great food and great service! Will definitely stay there again if I visit Norcia again.
於 2018 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Ann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful
Wonderful service, lovely room. Couldn’t have been better.

8/10 不錯

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nearly perfect, except for an iron frame bed that squeaked with the slightest movement. After a sleepless night, we were moved to another room, without question. However, the staff did not seem surprised at the problem. I suspect that is a recurring condition. The rooms were comfortable, tasteful, and the hotel was ideally situated. The hotel and restaurant staffs were very helpful and professional.
於 2018 年 4 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Incantevole struttura. Il personale è estremamente gentile e disponibile. Ottima colazione.
於 2017 年 10 月住了 2 晚

10/10 優異

fritz andml (ct)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
How it should be done
The palazzo is a visually stunning property. Elegant, serene, and welcoming, it immediately sets the mood for a stay. The staff is extraordinary. Nothing is impossible.whatever your need or desire may be, the staff will find a way. From truffle hunts,to cooking lessons to a private farm tour,they are there to make your stay memorable and a delight. The food is classic Italian with a very modern twist which earned a Michelin star this year. This was our second visit, and we are planning our third already. The palazzo was not affected by the terrible earthquake. They, like the brave people of Norcia, are taking care of their own, and helping to rebuild a beautiful city. We cannot wait to return and do our part support them. Bravo Norcia!
於 2017 年 9 月住了 3 晚

10/10 優異

Maria Luisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 1 晚

10/10 優異

benedito claudio (Brazil)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great staff!
Really nice staff, great food and rooms are comfortable. We would recommend to our friends!

10/10 優異

Sasa (Croatia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful place with character. The staff is wonderful, extraordinary landscape, relaxing atmosphere…. Everything was excellent, from preparing our car at 4 AM in order to get early to nearby Monte Sibillini national park to great dinners, especially at the hotel restaurant. There were great jazz musicians and food in the range of Michelin starred restaurant. Altogether, very interesting area that is worth visiting and great hotel and restaurant. All recommendations! Landscape photographers, people who love nature, great gastronomy and all others, all of them will enjoy this place, National park Monte Sibillini and of course Palazzo Seneca!

8/10 不錯

rogersdigest (New York)

讚好：整潔度、職員與服務和住宿狀況
Delightful Umbrian romance!
We spent a very romantic night at the Palazzo Seneca. Although we had no view, our room was so wonderful laid out with a very large bathroom and a four-poster bed. The Palazzo has wonderful little lounges and libraries to discover. In some respects, it's probably a little too nice for this little town. The staff are very helpful, if a little cautious due to their lack of English fluency. We saw the spa, but it was a lot more intimate than we had imagined and so decided to give it a miss.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We willen graag nog eens terug keren.
Uitstekend hotel. Norcia is ons goed bevallen. Het stadje is een aanrader.

10/10 優異

Kimberly (New York)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Fantastic Property in the Heart of Norcia
This was an amazing historic property in the center of town. Every time I took a turn, there was another sitting room that was to be discovered. We loved sitting in front of the ancient stone fireplace with a wood burning fire going. The library had a great book collection and I loved the secret door. The breakfast room was like dining in a castle and the service was terrific.

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：客房舒適度
Nice staff, great restaurant!
the staff very nice n friendly, the restaurant is fantastic. However, the rooms are a bit worn out. Bathrooms would require some renovation, beds are not comfortable given the price paid.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant enough but ...
The hotel was pleasant enough, although not as well appointed as the web material had suggested. Given the cost of the accommodation, we had expected a bit more from the facilities, especially when compared with other accommodation in which we had stayed in Umbria. The hotel restaurant was very expensive. The location of the hotel was good. The staff were friendly and attentive. I am well aware that we were visitors in another country so it is a courtesy to us - as well as a business necessity for the hotel - to speak in English with English speaking guests. Some of the staff responses to our questions left us wondering exactly how much they understood.