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諾福克奧多明尼昂大學 SpringHill Suites 酒店的評價

3 out of 5
諾福克奧多明尼昂大學 SpringHill Suites 酒店
4500 Hampton Blvd, Norfolk, VA

評價

8.8

優異

10 分評分，優異；848 則評價中有 474 則" "
8 分評分，不錯；848 則評價中有 253 則" "
6 分評分，一般；848 則評價中有 68 則" "
4 分評分，欠佳；848 則評價中有 31 則" "
2 分評分，很差；848 則評價中有 22 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒的服務
服務品質十分好，而且對於電梯設備雖然每次按樓層之前都必須刷卡有點麻煩，但是這都是為了旅客的安全，我覺得這一點挺好的!!因此這次的住宿我很滿意。

2/10 很差

Kelly

家人同遊
不滿：設施服務和住宿狀況
Very outdated, needs new carpet, and new furniture in the rooms. Staff is very friendly, but there was no follow through regarding request for the room being made up or cleaned. They ended up refunding part of our stay because it was one thing after another. We would not stay here again.
於 2024 年 4 月住了 4 晚

10/10 優異

Danielle

於 2024 年 4 月住了 1 晚

4/10 欠佳

Cheryl Brudos

家人同遊
不滿：整潔度、設施服務和住宿狀況
Aerial photo is nice but street view is not. Our room was dated for what I expected. No daily room cleaning; had one day of a “refresh” (for a 3 night stay) for which we got clean towels but no cleaning of sink, toilet, tub etc & no change of sheets, gross!!
於 2024 年 3 月住了 3 晚

10/10 優異

Diana (Columbia)

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 3 月住了 1 晚

4/10 欠佳

Heather

於 2024 年 3 月住了 5 晚

10/10 優異

Amber

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here when we had an event in chryway statuim. Vwey convenient and had its own parking
於 2024 年 3 月住了 1 晚

10/10 優異

Jonathan

Easy check in a friendly staff.
於 2024 年 2 月住了 1 晚

10/10 優異

Judi

讚好：整潔度、職員與服務和住宿狀況
Great Horrid Welcoming Staff Elevator- Offending Odor Restaurant Liquid on Floor Entire Room Efficient Check-Out Staff Acoustics
於 2024 年 1 月住了 2 晚

6/10 一般

Leo

商務旅客, 多人同遊
Location is great by the university, hotel on average is ok, very limited breakfast and parking is not free.
於 2024 年 1 月住了 1 晚

10/10 優異

Tamika

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff was friendly and professional. The rooms were very clean.
於 2024 年 1 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度和住宿狀況
Bed was pretty hard. TV was unplugged.
於 2024 年 1 月住了 1 晚

8/10 不錯

Kimberly

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a nice property walking distance to ODU. There is a parking garage conveniently located but be aware there is a $10 charge per car per day for that convenient parking. I was not happy to discover that charge upon check in as I missed it in the fine print There is a free breakfast but it isn't worth mentioning. The restaurant in the building is a nice sports bar with pretty good food. Overall, I would stay there again.
於 2024 年 1 月住了 2 晚

8/10 不錯

Aaron

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nothing unique. I didn't like room setup. No accessible rooms, with accessible toilets and showers. I don't care for the layout changes of the rooms. I'm used to Springhill having 2 separate rooms, bedroom and sitting room with televisions in both rooms. Layout as I spoken of would really be convenient.
於 2023 年 12 月住了 10 晚

10/10 優異

Brett

家人同遊
讚好：整潔度、設施服務和住宿狀況
I was very gratified on my last visit to see that Springhill suites by Old Dominion University is back to its old self. Services are back to normal, the restaurant and bars open again, the pool is operational again, though it could be a tad warmer, and the breakfast is very much improved from the dark Covid times. Enjoyed my stay very much. Excellent and helpful staff.

10/10 優異

Paul

讚好：整潔度、職員與服務、設施服務和住宿狀況
Near the university and other points of interest.
於 2023 年 12 月住了 1 晚

10/10 優異

Belinda

於 2023 年 12 月住了 1 晚

10/10 優異

Erick

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Excellent, professional experience.
於 2023 年 12 月住了 4 晚

6/10 一般

Verania (bronx)

於 2023 年 12 月住了 2 晚

10/10 優異

Kristin

於 2023 年 12 月住了 1 晚

4/10 欠佳

Piers

不滿：設施服務和住宿狀況
I have stayed here before, and been fine with the place, but on this most recent occasion, it was a mess. To begin with, it took about 25 minutes to check in, due to the power being interrupted at the front desk twice. Each time it happened, as the hard-working front desk attendant had to explain to us, due to nearby construction, the entire system had to reboot, which took a long while. Even after it rebooted, everything was running painfully slow. As for the room itself, it was also pretty beat up, including tears in the carpet, and a large crack in the shower, which also had a very loose faucet fixture. Additionally, almost nothing in the room worked properly: The wall-mounted thermostat didn’t affect the room temperature, which was too cool for a late November day; the TV remote didn’t work, which meant I had to try and manually work the television, which also failed. I tried to phone the front desk about it, but the phone was also not working properly. Eventually, I just walked to the front desk in-person, and the attendant brought around a new remote, but that, too, didn’t work, and worse, the TV kept suddenly turning itself on, over and over into the night, until I finally unplugged it out of total exasperation. Not sure what has happened there, but despite the apologetic staff working hard to overcome all these issues, my stay was pretty unsatisfactory. The place needs some serious attention paid to basic upkeep.
於 2023 年 11 月住了 2 晚

10/10 優異

Heidi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was the perfect spot we needed to have a place to sleep and enjoy the concert! Just foot steps away! Our shower didn’t work and the staff work very hard to make it right! Booked this hotel again for Januarys concert!
於 2023 年 11 月住了 1 晚

8/10 不錯

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 3 晚

10/10 優異

barry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I slept very well and the full breakfast in the morning helped start my day.
於 2023 年 11 月住了 1 晚

10/10 優異

Lynn

伴侶同遊
Very convenient location. Parking costs extra, but is very very handy. One of the best motel breakfasts we've had. Coffee not quite so good.
於 2023 年 11 月住了 2 晚

2/10 很差

真實旅客

家人同遊
不滿：職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚

6/10 一般

Christin

家人同遊
讚好：職員與服務和住宿狀況
不滿：設施服務
Shower was terrible. It was either boiling hot or cold. It would not regulate. They never cleaned our room or gave fresh towels on 3rd day.
於 2023 年 11 月住了 4 晚

10/10 優異

Nicole

多人同遊
讚好：整潔度、職員與服務和住宿狀況
It was all around great!
於 2023 年 11 月住了 1 晚

10/10 優異

Wallace (Suffolk)

讚好：整潔度、職員與服務和住宿狀況
Check in was less than 5 minutes.
於 2023 年 10 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Went to visit our ODU student for the weekend. It was very pleasant from the entrance until checkout. All of our needs were met and the location was perfect!
於 2023 年 10 月住了 1 晚

8/10 不錯

Andre

讚好：整潔度和職員與服務
Nice hotel
於 2023 年 10 月住了 2 晚

10/10 優異

Byron

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was outstanding! Very nice and welcoming from the front desk, Gen Manager and more
於 2023 年 10 月住了 2 晚

10/10 優異

Stacey

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Staff was great
於 2023 年 10 月住了 1 晚

4/10 欠佳

Kevin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
My shower did not have hot water. Other than this, it was your average hotel with the amenities one would expect at this price point.
於 2023 年 10 月住了 2 晚

10/10 優異

Inga

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Amanda

伴侶同遊
讚好：職員與服務
不滿：整潔度
The staff were great and the ladies at the desk were super accommodating. The room was dated, but it was nice that it had a somewhat separate seating area with a little couch, desk, along with a little sink and mini fridge. The beds were tucked behind a half wall which i liked. The shampoo and conditioner actually left my hair looking really nice, so that was cool. They dont really seem to actually clean the rooms though-more just like a quick wipe-down and surface clean. I dropped something on the carpet so wiped it up and the wipe picked up quite a bit of dirt from the rug along with crumbs and hair. There was a hair on the conditioner pump in the shower when I went to take my first shower. The phone on the nightstand had a blinking red button that said press for messages, but when i pressed it nothing happened and the red light kept blinking. It was annoying so i opened the nightstand to put the bible over it to block it out, but it was super sticky and disgusting so i threw that back in the drawer and washed my hands immediately. There was a throwup stain right next to one of the beds, but i could tell it was old. You can easily walk right to Kornblau Field and the campus, as well as a bunch of restaurants. There were a few stores you could easily walk to to grab beer/seltzers. The breakfast at the hotel was decent and there was something for everyone. All-in-all this place is good if you can look past the lack of cleanliness. Great for a cheap short stay
於 2023 年 9 月住了 2 晚

10/10 優異

MAURA (Chesterfield)

於 2023 年 9 月住了 1 晚

6/10 一般

Vickie (Longs)

親子同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
This hotel is dated. Tears in wallpaper, mold in bathroom, inadequate staffing after 6pm. Rooms not prepared(no hairdryer) parking charge is excessive. Is rated 3 star and it definitely is only pushing a 2 star.
於 2023 年 9 月住了 1 晚

8/10 不錯

Tuyen (Ashburn)

親子同遊
讚好：整潔度、職員與服務和設施服務
Friendly and courteous staffs and clean property. Location is next to the university police department and we saw they patrol regularly. Only stayed 1 night for showering and sleep so we missed out the university fine-arts museum next door. The property does need some improvements. e.g.: not much sound proof from flushing toilets and showering from all directions; strange toilet and shower configuration.
於 2023 年 9 月住了 1 晚

10/10 優異

Curtis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family stay
It was a Very good stay.
於 2023 年 9 月住了 1 晚

10/10 優異

Valerie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were surprised to come back at the end of a long day to find the coffee service in the room hadn’t been replaced nor several towels left out for replacement taken care of. Too late to ask about it then, but as we checked out the next morning we were told the maid staff only comes in every other day. When it was clear that this hadn’t been communicated when we checked in, the kind attendant at front desk offered to “comp” our 2 nights of parking. This was the correct gesture (although I did have to call back several days later when it hadn’t been refunded to our charge card). Nice place to stay, just needs a bit of work on communication without and within.
於 2023 年 8 月住了 2 晚

10/10 優異

summergrace

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room amenities and nice shower!
於 2023 年 9 月住了 1 晚

10/10 優異

ANITA

讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay
於 2023 年 9 月住了 1 晚

10/10 優異

Farhad

於 2023 年 9 月住了 1 晚

10/10 優異

Joshua

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

6/10 一般

IAN (WOODBRIDGE)

家人同遊
They did not have our second room ready by check in time, but the staff was highly accommodating and helpful
於 2023 年 8 月住了 1 晚

10/10 優異

Sara Lu

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Sandra

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay, perfect location for ODU.
於 2023 年 8 月住了 1 晚

8/10 不錯

Mona

讚好：職員與服務、住宿狀況和客房舒適度
Great value for a really nice hotel.
Great location, nice property, great rate. The staff was really nice and very helpful. The only challenge was the layout of the room - the tv straddled both rooms so was hard to see well from either. And the baseboards in the bathroom were pretty dirty.
於 2023 年 8 月住了 2 晚