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諾福克市中心溫德姆花園的評價

3.5 out of 5
諾福克市中心溫德姆花園
700 Monticello Avenue, Norfolk, VA

評價

6.0
10 分評分，優異；1007 則評價中有 182 則" "
8 分評分，不錯；1007 則評價中有 214 則" "
6 分評分，一般；1007 則評價中有 200 則" "
4 分評分，欠佳；1007 則評價中有 210 則" "
2 分評分，很差；1007 則評價中有 201 則" "

6.4/10 

整潔度

7.0/10 

職員與服務

6.0/10 

設施服務

6.0/10 

住宿狀況

6.4/10 

環保程度

評價

4/10 欠佳

Ce

不滿：整潔度
Terrible room condition and experience
It seems a hotel has been served since my grandfather’s era. Light in room is dark and stuff on bed is terrible, bed runner is greasy, yep! Greasy. Bath tub is dirty and the microwave oven is not in very good condition. Only one elevator in working although they have four. Another thing I want to highlight is that I bought bottled water from the front fest, the first time I paid for $1.25 but the second time I paid for $1.75. I don’t know how the price goes up 50 cents in one night. The only thing I am satisfying is that it nears to the greyhound station.
於 2017 年 11 月住了 3 晚
First, thank you for your business. The feedback that you have provided will be utilized to make the necessary changes to our product and the service that we provide. We hope to have an opportunity to accommodate you in the future.

10/10 優異

Debra

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very convenient to the Scope the rooms where clean and the staff friendly. The meals there were pretty good as well. Breakfast especially.
於 2024 年 5 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年5月25日的回應
Dear Debra, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 很差

Dora Alejandra

不滿：整潔度、職員與服務和住宿狀況
Super noisy place
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月24日的回應
We are very sorry to hear you ranked your stay a 1 out of 5. We would love to hear more details on improving our service for our guests. We hope you will give us another opportunity to serve you.

4/10 欠佳

Dennis

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The staff was friendly. The location was convenient. The hotel has some improvements but the room was dirty and uncomfortable.
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月22日的回應
Thank you for letting us know your feedback from your stay with us. It is exciting to hear that you found the staff to be friendly and the location convenient. I did share your feedback with the team so we can make immediate improvements to the cleanliness of the guest rooms. We do hope you will come back again to see us.

8/10 不錯

Kaitlin

讚好：整潔度、職員與服務和住宿狀況
It was alright stay. Would haveike the pool open while i was staying
於 2024 年 5 月住了 8 晚
General Manager 於 2024年5月22日的回應
Thank you for taking the time to provide your feedback about your stay with us. The pool is open from Memorial day weekend, typically, to labor day weekend. We hope you will come back to see us during that time and enjoy the pool.

8/10 不錯

Ron

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our room keys never work after numerous attempts having all reset up and down from 10th floor although they offered another room but know guarantee the view would be same or better so two day stay was okay
於 2024 年 4 月住了 2 晚
-Wyndham Garden Norfolk Downtown 於 2024年5月12日的回應
Dear Ron,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 不錯

Joanna

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年5月12日的回應
Dear Joanna,Thank you for taking the time to rate us on your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

TJ

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月22日的回應
Thank you for taking the time to rate your stay with us. We hope you will come back again soon.

8/10 不錯

Shelby

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
n/a
於 2024 年 5 月住了 3 晚
-Wyndham Garden Norfolk Downtown 於 2024年5月12日的回應
Dear Shelby,Thank you for taking the time to rate your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 優異

Carolyn

家人同遊, 多人同遊
讚好：職員與服務、設施服務和住宿狀況
The property was spacious and satisfied my family’s needs. The staff was the highlight of our stay. The were friendly and accommodating.
於 2024 年 5 月住了 1 晚
Wyndham Garden Norfolk Downtown 於 2024年5月6日的回應
Dear Carolyn,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 優異

Arnold

讚好：設施服務和住宿狀況
Great Service!
於 2024 年 4 月住了 1 晚
Wyndham Garden Norfolk Downtown 於 2024年5月6日的回應
Dear Arnold,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 優異

DENISE (Brooklyn)

於 2024 年 5 月住了 2 晚
Wyndham Garden Norfolk Downtown 於 2024年5月25日的回應
Dear Denise, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 優異

Kevin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was very nice and welcoming. Very good location in reference to ODU for the graduation. Would stay here again. Room was clean and very comfortable.
於 2024 年 5 月住了 2 晚
Wyndham Garden Norfolk Downtown 於 2024年5月5日的回應
Dear Kevin,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 不錯

Corrie (south boston)

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The beds were comfortable and the suite was very spacious. It did lack a microwave and the tub drain was extremely slow.
於 2024 年 5 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年5月4日的回應
Dear Corrie,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 很差

shernell

不滿：整潔度和職員與服務
於 2024 年 3 月住了 2 晚
Wyndham Garden Norfolk Downtown 於 2024年5月4日的回應
Dear Shernell,Thank you for taking the time to provide us a rating based off of your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

micaela

商務旅客
不滿：職員與服務和住宿狀況
Gym had no water and was dirty, I had food to warm up in microwave but no utensils available. Room had no iron and no hair dryer and when we called to ask for more towels since they didn’t clean the room they said they had not enough staff to bring towel. Definitely I would not go back
於 2024 年 4 月住了 2 晚
-Wyndham Garden Norfolk Downtown 於 2024年4月28日的回應
Dear Micaela,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was anything less than amazing. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

Austin

讚好：整潔度和職員與服務
不滿：住宿狀況
Fridge didn’t work
於 2024 年 4 月住了 1 晚
Wyndham Garden Norfolk Downtown 於 2024年4月28日的回應
Dear Austin,Thank you for taking the time to provide us a rating. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

Darryl

於 2024 年 4 月住了 2 晚
Wyndham Garden Norfolk Downtown 於 2024年4月28日的回應
Dear Darryl,I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your rating, and it is our hope that you will give us the opportunity to better serve you in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

Janice

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Front desk staff were cordial & tried to help with no hot water complaint. Property was outdated. We were given rooms on 6th floor via telephone prior to arrival. Upon arrival the 2 reserved rooms were not available & they attempted to put us on different floors. Finally we were give rooms on the same floor. No complimentary breakfast & parking is too expensive. $15 for each night.
於 2024 年 4 月住了 2 晚
Wyndham Garden Norfolk Downtown 於 2024年4月22日的回應
Hello Janice,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sadden to hear stay was anything less than great. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.I am glad you found our staff cordial and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

Tanya

家人同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Check in time is 4pm. Some in our group could not check in until 4:45p. We’ve never been a hotel that does not do early check in…This hotel can’t stick to their own time of 4p for check in. Bad experience.
於 2024 年 4 月住了 1 晚
Wyndham Garden Norfolk Downtown 於 2024年4月22日的回應
Hello Tanya,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that certain parties in your group were not able to get in before 4 pm. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 不錯

Lisa

讚好：職員與服務
The property was a little run down. The area around the hotel did not look safe. It seems to be the ghetto
於 2024 年 4 月住了 1 晚
Wyndham Garden Norfolk Downtown 於 2024年4月28日的回應
Dear Lisa,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

Christopher

伴侶同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
Filthy room, bed moves when sitting in it or leaning on it, heavy dirt in corners, rusty tub, crooked wall art, desk is bowed in the center, I have plenty of pics to show if interested. Never again.
於 2024 年 4 月住了 2 晚
Wyndham Garden Norfolk Downtown 於 2024年4月22日的回應
Dear Christopher, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 很差

Riley

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
To start the beds were on casters and the wheels didn’t lock. So my bed literally rolled around all night. The water pressure in the shower was so bad I could barely even use it. The room itself was dated and just gross. I will never be back at the hotel again.
於 2024 年 4 月住了 2 晚
Wyndham Garden Norfolk Downtown 於 2024年4月17日的回應
Dear Riley,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a less than pleasant stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 不錯

Jessica

家人同遊
讚好：整潔度和職員與服務
Nice place to stay before our cruise! Staff was friendly! Would recommend if you are in the area
於 2024 年 3 月住了 1 晚
Wyndham Garden Norfolk Downtown 於 2024年4月14日的回應
Dear Jessica,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel nice and or staff friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Have a great cruise!!!

8/10 不錯

Shawnda

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The property was near the event I attended. I didn’t have far to drive.
於 2024 年 4 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年4月7日的回應
Dear ,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 很差

Lisa

於 2024 年 4 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年4月28日的回應
Dear Lisa,Thank you for taking the time to provide us a rating. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 優異

Todd (Chester)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly, they were very approachable, and helpful when you asked them a question. The food in the restaurant was good and affordable.
於 2024 年 4 月住了 1 晚
Wyndham Garden Norfolk Downtown 於 2024年4月6日的回應
Dear Mr. Todd,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff friendly and our food to be satisfying. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 優異

Angelina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They were absolutely amazing!! They fixed any issues fast and the staff are soooo friendly. Will definitely be returning!!!!
於 2024 年 3 月住了 5 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月31日的回應
Dear Angelina,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our team to be friendly and fast acting. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Lili Martinez

8/10 不錯

Kevin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Kevin,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

robert

家人同遊
讚好：整潔度
不滿：住宿狀況
Had to pay $15 to park. Shower was clogged. Could hear joining room next door
於 2024 年 3 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月24日的回應
Hello Robert,I am sorry to hear about the clogged shower I hope we were able to get you situated during your stay. Our website does inform all of guest that there is a fee for parking on property which is the 15 a night. We hope to see you again.

6/10 一般

David

讚好：整潔度和職員與服務
I was worried after reading some reviews. I was pleasantly surprised. The property wasn’t bad. You get what you pay for. This wasn’t a $300 a night property. It’s a little dated but clean and reasonable for the price.
於 2024 年 3 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月24日的回應
Hello David,Thank you for allowing us the opportunity despite the reviews. We appreciate your feed back and look forward to having you stay with us again soon.

2/10 很差

Naja

不滿：整潔度、職員與服務、設施服務和住宿狀況
This was the worse hotel i have ever stayed. I would never stay here again. The elevators were broke, the bed was rolling, the room was dirty, and people were having sex. Terrible.
於 2024 年 3 月住了 1 晚
Hayat Sadki 於 2024年3月19日的回應
Dear Naja,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have a pleasant stay with us and you went through all the issues you mentioned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. At Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 不錯

Frances

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great
於 2024 年 3 月住了 2 晚
Hayat Sadki 於 2024年3月19日的回應
Dear Frances,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found everything great in our hotel and that you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

roland

讚好：整潔度和職員與服務
於 2024 年 3 月住了 2 晚
Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Roland,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 欠佳

Andrew

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The room was still dirty from the last guest that stayed. There were no trash bags in the cans.
於 2024 年 3 月住了 2 晚
Hayat Sadki 於 2024年3月19日的回應
Dear Andrew,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not ready when you checked in. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. At Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

Michael

商務旅客
讚好：職員與服務
不滿：整潔度
You have to pay for parking and they dont include a free breakfast
於 2024 年 2 月住了 2 晚
Hayat Sadki 於 2024年3月19日的回應
Dear Michael, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

LISA

讚好：職員與服務
不滿：住宿狀況
於 2024 年 3 月住了 2 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Lisa,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 不錯

Cynthia (Parkville)

讚好：整潔度、職員與服務和住宿狀況
The only thing I didn't like was the dirty floor in my room. Everything else was great. The staff were friendly, knowledgeable and very helpful with any problems.
於 2024 年 2 月住了 7 晚
Hayat Sadki 於 2024年3月19日的回應
Dear Cynthia, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the floor in your was dirty. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 不錯

真實旅客

家人同遊
Cleanliness questionable?
於 2024 年 2 月住了 3 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 優異

LaToya

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear LaToya,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 優異

Michael

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Michael,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 優異

ROBERT

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was a great experience for my visiting friends.
於 2024 年 2 月住了 5 晚
Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Robert,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 不錯

Steve

於 2024 年 2 月住了 1 晚
Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Steve,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 欠佳

Natalie

家人同遊, 多人同遊
讚好：設施服務
不滿：整潔度和職員與服務
My room trash was already full when I first checked in, there was a roach on the hallways wall just crawling around freely, and the hotel rooms doesn’t have microwaves.
於 2024 年 2 月住了 2 晚
Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Natalie,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was anything less than great. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

Shelby

家人同遊
讚好：職員與服務
不滿：整潔度
The bathroom water came out yellow and the tub was caked in rust and black mold.
於 2024 年 2 月住了 1 晚
Hayat Sadki 於 2024年3月19日的回應
Dear Shelby,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had issues in your bathroom. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

Jay

讚好：整潔度
不滿：職員與服務
於 2024 年 2 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Jay,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 很差

Aimee

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Aimee,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

Rachel

不滿：整潔度
於 2024 年 2 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Dear Rachel,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 欠佳

Sang

商務旅客, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Internet was down for a few hours. Room temperature was set and not adjustable, and cold air was coming out sometimes. Only one staff member filled the reception station. Room was not clean. Hair dryer was not working. Overall I would not book another stay at this hotel.
於 2024 年 2 月住了 1 晚
Hayat Sadki 於 2024年3月19日的回應
Dear Sang,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not up to your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和客房舒適度
Overall good
Stay was overall good, workers were very nice and accommodating. Beds were very comfortable but rooms/hotel could use some updating and fix ups
於 2024 年 2 月住了 1 晚
-Wyndham Garden Norfolk Downtown 於 2024年3月30日的回應
Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.