The reception staff were extremely pleasant and helpful.
Lauren
於 2024 年 4 月住了 1 晚
4/10 欠佳
Manuel
商務旅客
2024年4月18日
讚好:職員與服務
不滿:設施服務和住宿狀況
No water in rooms, check in very very slow, poor lobby, really needs a facelift, two expensive for what I received.
Manuel
於 2024 年 4 月住了 1 晚
6/10 一般
Kimberly
2024年4月9日
Kimberly
於 2024 年 3 月住了 1 晚
10/10 優異
trudy
2024年3月29日
Great customer service rooms very clean
trudy
於 2024 年 3 月住了 1 晚
2/10 很差
Ann
2024年3月28日
讚好:整潔度和住宿狀況
不滿:職員與服務
Ann
於 2024 年 3 月住了 1 晚
8/10 不錯
Ry
2024年3月24日
讚好:職員與服務和住宿狀況
Our stay was good rooms were nice
Ry
於 2024 年 3 月住了 1 晚
10/10 優異
Norman
家人同遊
2024年3月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in.
Norman
於 2024 年 3 月住了 1 晚
4/10 欠佳
Elizabeth
親子同遊
2024年3月12日
不滿:整潔度
My room was filthy, and dusty. We told front desk who advised they would send cleaning crew but they did not come or it was not noticeable that they came. We were there 5 days. Cleaning came in one day. We had to call down for towels, toilet paper and extra blankets. They did promptly bring us whay we asked for. On our last day they finally switched us to a much cleaner room but it was a total inconvenience. The front desk staff was friendly. It seems crazy to me to have such a disconnect with service/cleanliness. The reason folks stay in hotels is precisely for that service. Otherwise pay less for air b &b with a whole lot more space. The restaurant staff was not friendly and seemed bothered by our wanting to purchase breakfast. It was not busy. I have stayed here before and was satisfied but this time it left alot to be desired. It did not live up to the Hilton name.
Elizabeth
於 2024 年 3 月住了 4 晚
2/10 很差
Kaisha
家人同遊, 親子同遊
2024年3月10日
The property was great but Expedia did not notify me that the room was not available, so upon arrival I was told I had to change rooms and my suite was not available