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諾默爾布盧明頓溫德姆速 8 酒店的評價

2 out of 5
諾默爾布盧明頓溫德姆速 8 酒店
2 Traders Circle, Normal, IL

評價

6.2
10 分評分，優異；426 則評價中有 60 則" "
8 分評分，不錯；426 則評價中有 109 則" "
6 分評分，一般；426 則評價中有 103 則" "
4 分評分，欠佳；426 則評價中有 80 則" "
2 分評分，很差；426 則評價中有 74 則" "

6.4/10 

整潔度

7.0/10 

職員與服務

5.8/10 

設施服務

5.8/10 

住宿狀況

5.6/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Tracy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月21日的回應
Hello Tracy,Thank you for staying at the Super 8 Normal. We appreciate your rating.We look forward to see you again.

8/10 不錯

Anna (Martin)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a good night sleep that’s all we were there for. No complaints. We did not have breakfast so we cannot review that. We went for a walk and found the constitutional trail nearby. Very nice trail to get some exercise after a long day of driving.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月20日的回應
Hello AnnaThank you for your review.We are delighted to hear that you had a great stay with us and had nice walk on trail and found our hotel to be a great value. Your satisfaction is our utmost priority, and we look forward to welcoming you again in the future.

4/10 欠佳

Paul

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Tub was dirty. Stains on bedding. White powder on extremely old carpet. 1970s decor. Reserved two queen beds and received to full size.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月14日的回應
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations regarding house keeping. We will address these concerns.Our property has only king size and Full size beds.We don't have queens . And you booked double beds from Expedia We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

10/10 優異

L

伴侶同遊, 商務旅客
讚好：職員與服務
Not bad for the price. I was just passing through
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月30日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

8/10 不錯

Brian

讚好：整潔度、職員與服務和設施服務
The hotel ac is every loud at night
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月23日的回應
Hello Brian,Thank you for taking a moment to leave a review.The staff and I at Super 8 Normal IL appreciate your 4/5 score following your stay. I apologized for the inconvenience caused by loud AC. we will take a look into that. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.

4/10 欠佳

Linds

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Property was run down. Breakfast was only a grab and go granola bars and juice.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 不錯

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff's attention and kindness. Quotidien cleaning needed.
於 2024 年 2 月住了 7 晚
SP 於 2024年3月11日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

4/10 欠佳

Thomas K.

伴侶同遊
不滿：設施服務
On 2nd floor hallway smelled of smoke. Annoying for a non smoking hotel. Room fan was very good, so smoke smell in room was dissipated. The kicker was the "breakfast" which was a granola bar, can of juice and an apple (good one) all put into a plastic bag. We had a real breakfast at the nearby McDonald's after checking out. King size bed was very comfortable, coffee maker in room worked and the plumbing was good. We had a good night's sleep, so all was not lost. They definitely shouldn't advertise the "free breakfast".
於 2024 年 2 月住了 1 晚
SP 於 2024年3月11日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 欠佳

PETER

不滿：住宿狀況
The place needs a good cleaning!
於 2024 年 2 月住了 1 晚
SP 於 2024年3月11日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

10/10 優異

joseph

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
SP 於 2024年1月15日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

2/10 很差

ken

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There was a cockroach in the bathroom. Also, an electrical out was not covered and the tub was not clean. I will never stay in this hotel again!
於 2023 年 11 月住了 1 晚
SP 於 2024年1月15日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 不錯

Cindy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was well.lite up
於 2023 年 11 月住了 1 晚
sp 於 2023年11月13日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

4/10 欠佳

jerry

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
sp 於 2023年11月13日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

6/10 一般

Richard

不滿：職員與服務和住宿狀況
It said breakfast included, but there was nothing.
於 2023 年 11 月住了 1 晚
sp 於 2023年11月13日的回應
Hello Richard,Thank you for your feedback regarding your recent stay. We apologize for the breakfast information was not deliver to you at front desk while checking in. We do have GRAB N Go breakfast on front desk. We apologize for the inconvenience .

2/10 很差

Declan

於 2023 年 11 月住了 1 晚
SP 於 2023年11月29日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

6/10 一般

Janet

商務旅客
It’s a good enough place just to rest your head
The young lady at the front desk was very kind and sweet. The hotel needs a little updating it’s not dirty but it just needs freshened up a bit. They do not offer free breakfast nor do they sit anything out either. I did not try to find any vending machines so I’m not sure if they have them on the property or not. The hallways smelled of marijuana very badly, The rooms were nice except the beds were on rollers so I had to push mine up against the wall so it wouldn’t roll. There was no carpet so the floor was dirty. We were only staying overnight so it was a good enough place to just rest our heads. If I was staying longer I would if been upset.
於 2023 年 10 月住了 1 晚
sp 於 2023年11月1日的回應
Thank you so much for your nice comments for front desk and for taking time to provide us with your feedback. we do have grab and go breakfast on front desk.We apologize for the inconvenience you had during your stay for breakfast,beds and hallway smell.We will address these concerns.Thank you again for staying with us.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚
sp 於 2023年11月13日的回應
Thank you for taking a moment to leave a review, The staff and I at Super 8 Normal IL appreciate your 8/10 score following your stay. we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve.Thank you again for sharing your experience.

4/10 欠佳

Paula

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Disappointed in THIS specific Motel 8 There was a situation with my ID that was handled but it was like pulling teeth to do so. While I appreciated the fix the rest of our experience was not great. The first employee interaction was not good. The 2nd seemed like he was afraid of people. The 3rd (at checkout) was not very talkative but was fine otherwise. Along all baseboards in the room was dirty. The carpets had a moist feel but were dry. I don’t know how else to explain it. The whole room smelled kinda mildewed. There was a moldy spot on ceiling of the shower. Thankfully we did not need the shower. It’s fine if you need a place to stay. Just barely clean enough. Outdated but that’s fine. It’s the mildew that’s off putting. Disappointed in THIS specific Motel 8
於 2023 年 10 月住了 1 晚
sp 於 2023年11月1日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 很差

Zinda

不滿：整潔度、職員與服務和住宿狀況
It was filthy. Bed Spread had some obvious stains that it is just unbelievable they would put it on the bed. Asked for it to be replaced and it was with another spread that had cigarette burns. I am not kidding completely burned through the spread.
於 2023 年 10 月住了 2 晚
sp 於 2023年11月13日的回應
Thank you for taking time to provide us with your feedback. I sincerely apologize for the issues with your bedspread.We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 欠佳

Scott

不滿：整潔度、住宿狀況和客房舒適度
Not too happy
For the price this hotel was not worth it. Bed was very uncomfortable. The bathtub/shower was not clean.
於 2023 年 10 月住了 1 晚
sp 於 2023年11月1日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 很差

Melinda

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible
Room reeked of smoke. Tub had a spider crawling in it. A glob of black hair on the wall. No USB plug ins. Beds were very u comfortable and the whole place was just not a nice experience.
於 2023 年 10 月住了 1 晚
sp 於 2023年11月1日的回應
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations regarding house keeping. We will address these concerns. We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

4/10 欠佳

Tara

不滿：住宿狀況
Smelled like cigarette smoke and dingy. Toilet didn’t work. No breakfast.
於 2023 年 9 月住了 1 晚
SP 於 2023年9月28日的回應
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations. We will address these concerns. We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

2/10 很差

Dorland

於 2023 年 9 月住了 1 晚
sp 於 2023年11月1日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 欠佳

Levi

Fixtures shower and for having no smoking in room you could smell it throughout the hallways!!!
於 2023 年 9 月住了 1 晚
SP 於 2023年9月21日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 不錯

Harvey

伴侶同遊
不滿：職員與服務
When checking in, I asked how to get to Denny's as their sign was at entrance to motel. He told me to "Google" it. Surely he could direct me to a diner 500 feet away.
於 2023 年 9 月住了 1 晚
SP 於 2023年9月21日的回應
Thank you for taking time to provide us with your feedback. We apologize for the front desk response.We will give more training to the staff and hope to see you again.

2/10 很差

真實旅客

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
Unclean
Moldy carpet, wierd smell, and roaches
於 2023 年 9 月住了 1 晚
SP 於 2023年9月21日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 欠佳

Anthony

商務旅客
不滿：住宿狀況和客房舒適度
It was bugs crawling on me and my kids
於 2023 年 9 月住了 1 晚
SP 於 2023年9月21日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. We will check the room with our pest control..

2/10 很差

Bobby

伴侶同遊
不滿：設施服務
Breakfast consisted of canned juice and a granola bar. Carpets in rooms are sticky. There were cigarette holes in the bedding. Very thin rough towels. Halls smelled like cigarette smoke.
於 2023 年 9 月住了 1 晚
SP 於 2023年9月21日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 很差

Liubovi

於 2023 年 8 月住了 1 晚
SP 於 2023年9月21日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

6/10 一般

G.Árni

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2023 年 8 月住了 1 晚
SP 於 2023年9月21日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

6/10 一般

CRAIG

於 2023 年 8 月住了 1 晚
SP 於 2023年9月21日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 欠佳

john

商務旅客
不滿：整潔度、設施服務和住宿狀況
Sketchy neighborhood, lobby and halls had strong smell of pot. Hallways dirty. Carpet in room dirty.
於 2023 年 8 月住了 1 晚
SP 於 2023年8月18日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 很差

Judith

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
SP 於 2023年8月18日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 不錯

Cayetano

讚好：整潔度
Nice room! Kind manager.. Thank you!
於 2023 年 7 月住了 1 晚
SP 於 2023年8月18日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

10/10 優異

真實旅客

讚好：職員與服務
不滿：住宿狀況
Front desk personal was excellent. The hotel could use a few fixes, broken security chain on the door, room 104. Advertisex frer breakfast, only a bar anf juice available. Coffee in the room good. Dirt on the floor by the adorning room. Bed was comfortable, and for the price it was good.
於 2023 年 7 月住了 1 晚
SP 於 2023年8月18日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review! n

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Smoke smell heavy in hallway. Gross
於 2023 年 7 月住了 1 晚
SP 於 2023年8月18日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 欠佳

Paulo

伴侶同遊
不滿：整潔度和住宿狀況
While the staff was great, the hotel was subpar with a strong smell and dilapidated conditions. Breakfast was also a joke: a can of juice and a granola bar.
於 2023 年 6 月住了 1 晚
SP 於 2023年8月18日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review.

6/10 一般

真實旅客

多人同遊
讚好：職員與服務
Super 8
The hotel smelled of cigarettes, our toliet did not flush, you had two stand there and hood it for a long time if not flush it twice! There was stains in the bathtub! Also trash left from the person before us!
於 2023 年 6 月住了 3 晚
SP 於 2023年8月18日的回應
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations regarding house keeping.. We will address these concerns. We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

8/10 不錯

thomas

讚好：整潔度和職員與服務
不滿：住宿狀況
some dicy characters hanging around.. on the cheap end but not cheap price.. just lock the door and stay inside
於 2023 年 6 月住了 1 晚

6/10 一般

sandra

家人同遊
不滿：住宿狀況
Breakfast was a can of juice & granola bars. Boo
於 2023 年 6 月住了 1 晚

6/10 一般

John

Bed nice very outdated and not real clean
於 2023 年 5 月住了 1 晚

4/10 欠佳

Bernard

不滿：整潔度和住宿狀況
Facility is very dated, dark & dingy. Needs major updating! Location is close to road & somewhat noisy. No breakfast - just juice boxes & breakfast bars.
於 2023 年 5 月住了 2 晚

4/10 欠佳

Dakota

伴侶同遊, 寵物同遊
不滿：整潔度和職員與服務
Staff was not professional at all
於 2023 年 5 月住了 1 晚

4/10 欠佳

Juliana

家人同遊
不滿：職員與服務和設施服務
No continental breakfast!
於 2023 年 5 月住了 1 晚
SP 於 2023年5月15日的回應
Thank you for taking time to provide us with your feedback. We do have grab and go breakfast instead of continental breakfast at front desk.We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 不錯

MUSTAPHA

於 2023 年 5 月住了 1 晚
SP 於 2023年5月15日的回應
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

2/10 很差

Nikki

Despite having confirmed my reservation earlier in the afternoon, when I arrived for check-in, I was advised they did not have a reservation/room for me
於 2023 年 5 月住了 1 晚
SP 於 2023年5月15日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 欠佳

Diane

多人同遊
不滿：住宿狀況
Very dirty around the facility and the room. Would not stay there again.
於 2023 年 5 月住了 1 晚
SP 於 2023年5月15日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 很差

Troy

伴侶同遊, 寵物同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
The floor was so slippery like it was coated with bacon grease. Rooms old and outdated. I will never stay atan 8 again, nasty. I felt like I needed a shower after I took a shower.
於 2023 年 5 月住了 1 晚
SP 於 2023年5月15日的回應
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 很差

Danny

於 2023 年 5 月住了 1 晚