Cisternino Norman Swabian Tower Hotels

"Beautiful place, friendly staff, location is ok, close to Cisternina, a small and beautiful town."

"We had an excellent stay at Casa Sulla Collina and the managment company were there to welcome us on our arrival, which was very reassuring.The villa is in a quiet and peaceful location with stunning views. The property is immaculate, with a very well stocked kitchen, lovely lounge area and comfortable sized bedrooms. We enjoyed having dinner at the outdoor dining table in the evening and drinks on the terrace watching the sun set. The extensive gardens are beautiful and the pool is a welcome addition on hot days too. The location of the villa is ideal to explore some of the historic towns that are within easy reach, we particularly enjoyed Cisternino. Thank you to our host Amanda, and Martino and Nico for the friendly welcome."

"An oasis in the countryside. Beautiful property with simple but excellent quality breakfast included. Must need a car to get around to the nearby villages. Friendly, helpful staff. "

"Beautiful property. Everything was extremely clean and well kept. Gardens were breathtaking. Staff was very nice and attentive. Ideal location to visit Puglia. "

"On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management."

"Very characterful property set in quiet countryside. The approach to the property was quite difficult along an unlit,quite uneven narrow track. We arrived in darkness and almost crashed our hire car into the stone walls bounding the track. We did venture. Out each day but even in daylight we had drive extremely cautiously to navigate our way to the main roads. The outside space ,particularly the seating areas and barbecue area were very good so we cooked and ate in each evening.The pool was small but served it’s purpose to cool off during sunbathing."