外觀

北布倫瑞克駐橋套房公寓酒店 (IHG 旗下酒店)的評價

3 out of 5

評價

8.8

優異

10 分評分,優異;296 則評價中有 183 則" "
8 分評分,不錯;296 則評價中有 66 則" "
6 分評分,一般;296 則評價中有 25 則" "
4 分評分,欠佳;296 則評價中有 10 則" "
2 分評分,很差;296 則評價中有 12 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

9.0/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

SHIH-HAO

商務旅客
不滿:整潔度和住宿狀況
It would be better if hotel can improve.
Some stuffs in the room need to be renew. Like the chair……
於 2022 年 5 月住了 3 晚
Melissa 於 2022年6月13日的回應
Dear SHIH-HAO, Thank you for taking the time to write a review. We do apologize that some of the stuff in the room needs to be renew. We are in the process of working on it. We hope we are your hotel of choice the next time you are in the area. Thank you

8/10 不錯

Tee

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
decent for the price
於 2024 年 4 月住了 1 晚
Matt 於 2024年5月22日的回應
Thank you for the review. We're glad you generally enjoyed your stay with us, but wish we could have delivered a perfect stay. Next time you visit we will make sure to provide top notch accommodations.

6/10 一般

Demetria

讚好:職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Matt 於 2024年5月22日的回應
Thank you for the review. We're sorry we didn't deliver a perfect stay for you. Please let us know what we could have differently to make things better for you.

10/10 優異

Viral

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Over all good Mangement
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月22日的回應
Thank you for the perfect review! We're so glad you enjoyed your time with us, and can't wait to host you again soon.

10/10 優異

Jaime Pabon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect
於 2024 年 2 月住了 1 晚
Matt 於 2024年2月26日的回應
Thank you for the wonderful review!! We're glad you enjoyed your time with us, and can't wait to host you again soon.

8/10 不錯

Kenneth

伴侶同遊, 寵物同遊
overall I am pleased
於 2024 年 2 月住了 1 晚
Matt 於 2024年2月18日的回應
Thank you for the review. We appreciate you taking the time to let us know how we are doing. We're glad you enjoyed your stay, and can't wait to host you again.

6/10 一般

Judith

商務旅客
讚好:客房舒適度
不滿:整潔度和住宿狀況
於 2024 年 2 月住了 2 晚
Matt 於 2024年2月9日的回應
Hi Judith,Thank you for the review. We're sorry everything wasn't perfect during your stay. Please reach out if you have time and let us know where we could have done better.

4/10 欠佳

Sara

家人同遊, 商務旅客
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Our shower did not work at all. Had neither water pressure or hot water. Was forced to go down the street and join a gym at 1am to use their shower just to wash shampoo out of hair. Management refused to reimburse me or change rooms then became hostile. We left half way through stay because of the conditions and Management. We moved to the hotel right next door and they had excellent water pressure so his claim of issue with water in the area was false.
於 2023 年 12 月住了 1 晚
Matt 於 2024年1月2日的回應
Thank you for the review. We're sorry to hear about your issues with the pressure and temperature in the shower, as well as the service received. We are looking into this to see what occurred and what we could have done better.

8/10 不錯

Pauline

家人同遊
讚好:整潔度、職員與服務和住宿狀況
All was fine the only problem was that there was food left in the microwave and when brought to attention of the front desk the woman was a bit snooty and short tempered. Also the room was freezing the fan was not set on auto. Otherwise everything else was fine
於 2023 年 11 月住了 3 晚
Matt 於 2023年11月20日的回應
We apologize about the food left in the microwave. That was an easy one for us to catch and it was simply overlooked. But we're glad you still generally enjoyed your stay. The next time you choose us, we hope we can deliver a perfect stay.

10/10 優異

Charlene

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
This was my first time staying here and I must say this was one of the best places that I have ever stayed. The staff was very friendly and helpful, everywhere you looked it was clean and the breakfast buffet was great! I will definitely make this my place to stay every time I need to come this way.
於 2023 年 11 月住了 2 晚
Matt 於 2023年11月17日的回應
Thank you so much for the wonderful review! These are the ones that make us proud of all the hard work we have put in. We can't wait to host you again in the future.

2/10 很差

LATARSJAH (Glenn Heights)

家人同遊
不滿:整潔度、設施服務和住宿狀況
I wish I could share photos. The hotel reeks of sick building syndrome. The first room they put me in smells of cigarettes and smoke. Disgusting. The 2nd room they put me in the bathroom had a leak and there was black mold all around the unpainted walls surrounding the bathtub and shower.there were no lights in the bedroom lamps and it smelled bad. The third room was a little better at least I could take a shower in it. The smell was not as bad. I’ll be asking for a refund for this stay. This was highly unexceptable
於 2023 年 10 月住了 2 晚
Matt 於 2023年10月11日的回應
We're terribly sorry your stay was unsatisfactory. Please reach out to me personally to discuss. In the meantime I will get into these rooms to see what you're referring to and will address accordingly.Matt

10/10 優異

Kenneth

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the room was great. it was nice and clean
於 2023 年 9 月住了 1 晚
Matt 於 2023年10月3日的回應
Thank you! We're glad you enjoyed your stay and hope to see you again soon.

6/10 一般

Jason

伴侶同遊
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
Outside of hotel looks very nice. The inside looks nice. The rooms are old and need to be renovated. There were some stains in the carpet and some items were very dusty in room. It was noisy in the mornings and someone was drilling or doing something in the room next to us that sounded like construction. Breakfast was average. Bacon was very good and fresh bread.
於 2023 年 9 月住了 2 晚
Matt 於 2023年10月3日的回應
Thank you for the review. We're sorry you didn't enjoy your time with us, especially since there were things within our control. We are certainly working to improve all aspects of the property.

10/10 優異

marisa

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 9 月住了 1 晚
Matt 於 2023年10月3日的回應
Thanks for the perfect score!

10/10 優異

marisa

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay. We will recommend and will come back.
於 2023 年 9 月住了 3 晚
Matt 於 2023年10月3日的回應
Thanks for the perfect score! We hope to have you again soon.

10/10 優異

Terry (eastbrunwick)

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I LIKE IT CAUSE IT WAS RELAX TO ME .....I LIKE THE ROOM THE SERVICE....AND THE PEOPLE AT THE FRONT DESK ARE THE NICE PEOPLE........I HAVE MET ....THEY ARE VERY HAPPY AND HELP FUL......SO THAT I LIKE STAY THERE.....MY ONLY THING I AM A TRUCK DRIVER.........AND THERE NO WHERE TO PARK A TRUCK AND TRAILER ....THERE BUT I LOVE IT THERE
於 2023 年 8 月住了 6 晚
Matt 於 2023年10月3日的回應
Thank you for the review. We're glad you enjoy staying with us as service is always our #1 priority. No, we don't have a ton of space for a truck and trailer, but appreciate that you can still make it work.

10/10 優異

ERIC (middleton)

讚好:設施服務和住宿狀況
Desk help
於 2023 年 8 月住了 1 晚
Matt 於 2023年10月3日的回應
Thanks for the perfect score!

4/10 欠佳

真實旅客

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務和客房舒適度
Tv didnt work and they couldnt or wouldn't fix the problem and maintenance was rude very rude
於 2023 年 8 月住了 1 晚
Matt 於 2023年10月3日的回應
Thanks for the review. We're sorry all wasn't well with your stay and that you experienced an issue with your TV. This had already been addressed with our team so we can provide better service moving forward.

6/10 一般

Theresa

不滿:職員與服務
When I stayed in 20/20 I enjoyed my stay but I doubt that I would stay here again. 1st room I was assigned the carpet in hallway leading to the room had lots of stains and the end of hall roped off with yellow wet sign, which remained my entire stay. Walked in the room and cigarette smell hit me soon as I opened the door and blacks marks all over the carpets 2nd room was better. It looked better and cleaner, definitely smelled better but still had a large black mark on carpet. They claimed they ran out of the do not disturb or enter hangers / magnets. I Asked several days no magnet I had to leave a piece of paper in the door. When I went downstairs 1st night to ask for magnet no one was at the desk. They were all out of complimentary toothbrushes and had none in the small hotel store that I could purchase. The tv in the living room did not work. 2nd night called down 2xs about tv no answer. Went downstairs no one at the desk
於 2023 年 7 月住了 3 晚
Matt 於 2023年10月3日的回應
Thank you for the review. We apologize you experienced so many issues during your stay. This is certainly not the level of cleanliness and service our guests generally receive. Should you give us another chance I'm sure you will see an overall improvement.

2/10 很差

Jane

於 2023 年 8 月住了 1 晚
Matt 於 2023年10月3日的回應
Thank you for the review. Please reach out to let us know where we could have done better.

2/10 很差

Massiel De Los

商務旅客
不滿:職員與服務、設施服務和住宿狀況
The room I stayed in was so nasty and smelly.
於 2023 年 7 月住了 1 晚

2/10 很差

Sergio

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Staff was very friendly but we cut our stay to only one night and went to another hotel. Rooms are dark and dingy. Beds and pull out was awful. Said Queen beds but lucky if it was double. Washroom was gross. A/C wouldn’t stop running even if you turned it off and was unbelievably loud. Not worth the money and in desperate need of a renovation.
於 2023 年 7 月住了 3 晚

10/10 優異

Brittany

於 2023 年 7 月住了 1 晚

2/10 很差

Peter

於 2023 年 6 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯

Victor

於 2023 年 6 月住了 1 晚

4/10 欠佳

Joe

於 2023 年 6 月住了 1 晚

10/10 優異

HUNG (Federal Way)

讚好:整潔度、職員與服務和住宿狀況
Quiet and clean
於 2023 年 5 月住了 1 晚

10/10 優異

uche

商務旅客
讚好:整潔度、職員與服務和住宿狀況
As a female traveler, i felt safe.
於 2023 年 5 月住了 13 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Easy stay, clean , comfortable, nice people
於 2023 年 5 月住了 1 晚
Assistant General Manager 於 2023年5月9日的回應
Dear Valued Guest,Thank you very much for leaving us your score feedback. We appreciate you taking the time to do so, and we're happy to learn that you had an enjoyable stay with us. We look forward to your next visit to our hotel.Yours in Hospitality,

10/10 優異

Dien

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The lobby and dining area was elegant and the breakfast options were better than that in other hotels. The lady serving breakfast was exceptionally friendly and helpful to my son who wanted to make a waffle. My son also enjoyed the indoor pool. The bedroom suite was also nice, although the mattress could have been a bit firmer. I would stay again.
於 2023 年 4 月住了 1 晚
Assistant General Manager 於 2023年5月2日的回應
Dear Dien,Thank you for you feedback from your stay with us. It is truly appreciated you took the time to share your stay with us. Happy to know that your stay was enjoyable with your family and we were able to serve your stay expectations. Your feedback will be shared with our team. In hopes we're able to serve you again in the future. Look forward to welcoming you back to our hotel.Yours in Hospitality,

10/10 優異

Rasheema

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My stay here was amazing.
於 2023 年 4 月住了 2 晚
Assistant General Manager 於 2023年4月24日的回應
Hello Rasheema,Thank for staying at our hotel. We appreciate your feedback and happy that you enjoyed your stay. We look forward to your return.Yours in Hospitality,Assistant General Manager

10/10 優異

Anna

於 2023 年 3 月住了 1 晚
Management Team 於 2023年4月12日的回應
Thank you for taking the time to leave us a glowing 5-star review of your recent stay at our hotel. We are thrilled to hear that you enjoyed your time with us and that we exceeded your expectations.Your kind words mean a lot to us and serve as motivation for our team to continue delivering exceptional service to all of our guests. We are pleased to know that our accommodations, amenities, and staff made your stay comfortable and enjoyable.We appreciate your patronage and look forward to welcoming you back to our hotel soon. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Thank you once again for choosing our hotel for your recent stay, and for taking the time to share your positive feedback.Warm regards,Management Team

8/10 不錯

Krishna

於 2023 年 3 月住了 8 晚
Assistant General Manager 於 2023年4月15日的回應
Hello Krishna,Thank you for staying with us at our hotel. We're pleased that we were able to serve your stay needs, and we hope to be able to welcome you back with another opportunity.Yours in Hospitality,

10/10 優異

Suresh (East Windsor)

於 2023 年 3 月住了 6 晚
Assistant General Manager 於 2023年4月2日的回應
Hello Ms. Suresh,Thank you for staying with us and we appreciate your 5 out of 5 for our hotel. We look forward to serving you again real soon.Yours in Hospitality,

10/10 優異

Kenji

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
バスタブがあるのが良かった。 目の前にレストランやファーマシーがあって便利。 駅からは遠いけどUberがあれば大丈夫。
於 2023 年 3 月住了 2 晚
Assistant General Manager 於 2023年3月12日的回應
ケンジさん、こんにちは。レビューありがとうございます。 私はあなたが私たちとの滞在を楽しんだことをうれしく思います.おもてなしの心、

10/10 優異

Jane

於 2023 年 3 月住了 1 晚
Assistant General Manager 於 2023年4月2日的回應
Hello Jane,Thank you for your 5 out of 5. We appreciate you taking the time and glad you enjoyed your stay. We look forward to serving you again real soon.Yours in Hospitality,

10/10 優異

Dawud

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Accomodations in South Jersey
Very clean & comfortable! Courteous & friendly staff, great continental breakfast. I was surprised to see full size fridge, dish washer, stove, microwave, plates & utensils. Loved my stay!!
於 2023 年 2 月住了 2 晚
Assistant Manager 於 2023年2月19日的回應
Hello Dawud,Thank you much for leaving your feedback on your stay with us. We appreciate you taking the time to share and we're happy that you enjoyed your stay. Feedback like yours makes it easy for our staff to provide the best service possible and we all strive in giving the best service. Your feedback will be shared with our team and we look forward to welcoming you back real soon.Yours in Hospitality,

8/10 不錯

Lloyd

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
Assistant General Manager 於 2023年1月20日的回應
Hi Lloyd,Thank you for staying with us and we appreciate you taking the time to leave a review score. Our staff strive to provide the best service to every customer, and we hope the next time around if given the opportunity we will do just that for a perfect score of "10". If we could have done something better to make your stay great, please feel free to reach out to us with any feedback. We look forward to welcoming you back at our hotel and again thank you for staying.Yours in Hospitality,C. Johnson

10/10 優異

Lloyd

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Front desk staff very friendly, accommodating, and informative. The free breakfast and evening fare were great and a bonus. If allergic to pets make sure you let them know as they are allowed.
於 2023 年 1 月住了 1 晚
Assistant General Manager 於 2023年1月18日的回應
Hi Lloyd,Thank you for taking the time to complete your review. We appreciate it and happy to learn that you enjoyed your stay with us and our staff took care of your stay needs. Your feedback will be shared with our team and we certainly look forward to welcoming you back in the future. Happy New Year 2023 from our Staybridge Team!Yours in Hospitality,C. Johnson

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!!!
This hotel has it all together, would definitely recommend this place to anyone!!
於 2022 年 12 月住了 1 晚
Assistant Manager 於 2022年12月14日的回應
Hi Robert,Thank you for your review on your recent stay with us. We appreciate you taking the time to share, and we certainly look forward to welcoming you again in the future. Thank you from our staff and managementYours in Hospitality,Staybridge Suites Management

6/10 一般

marisa

家人同遊, 寵物同遊
讚好:整潔度和住宿狀況
Pleasant 2 night stay. Request any extra pillows or blankets before 4:30pm, before housekeeping finish their day. Hotel right off rt1, lots of noise from traffic. Request room on the other side of the route. Restaurants, target, coffee shops around the area. Breakfast, basic: scrambled eggs, bacon, hash browns. Cereals, some fruit, and pastries. Decent. Coffee in lobby at all times. No bar, no restaurant in hotel. Has a pool, didn’t use it. Front desk: upon arrival, very rude male receptionist. Right away a woman, who seemed to be the manager, fixed the inconvenience, I was charge the wrong night rate. She was pleasant and friendly. Night receptionist, very friendly and attentive. Pet friendly hotel, 15 dollars per Night pet fee, its ok. Room, small but functional, we were 3 people. Small kitchen fully stuffed, fridge, microwave. Hotel very clean, smells fresh Room very clean, bathroom light too dimmed. Bed on the hard side, but comfortable. Will stay here again. Thank you.
Staybridge Manager 於 2022年11月23日的回應
Hi Marisa,Thank you for your feedback and we appreciate you taking the time to share. Happy to know that you did enjoy your stay with us, and I do apologize for any inconvenience that you experienced at any time. We strive to provide the best service to all guest.Thank you for considering us once again and we look forward to welcoming you back once more with your family.Yours in Hospitality,C.JohnsonAssistant General Manager

10/10 優異

Monique

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Had a perfect stay in a suite
於 2022 年 10 月住了 2 晚
Staybridge Manager 於 2022年11月23日的回應
Hello Monique,Thank you for your feedback. We're happy you enjoyed your stay with us, and we welcome you back real soon.Yours in Hospitality,C.JohnsonAssistant General Manager

10/10 優異

Cathy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfort, Cleanliness, Caring
My daughter and I specifically looked for a hotel with a whirlpool for our mid-way stop on a drive to visit with family and found Staybridge. We were pleasantly surprised when we arrived that the hotel was so clean, the staff were amazingly welcoming, and the whirlpool was just perfect. Our room was super clean and comfortable, and the breakfast in the morning was delicious and filling! We have stayed at many hotels this year on our travels and by far, Staybridge was one of the nicest - and for a good rate as well!
於 2022 年 10 月住了 1 晚
Holistay1 於 2022年11月24日的回應
Hi Cathy,Thank you for your candid feedback and glad you and your daughter were pleased with your stay and our hotel. We look forward to reviews like yours and Thank you for taking the time to share. We certainly look forward to welcoming you back when in our area. Yours in Hospitality, Assistant General Manager

2/10 很差

Kevin

於 2022 年 8 月住了 1 晚

8/10 不錯

Nathan

家人同遊
讚好:職員與服務和客房舒適度
Great dog friendly hotel! All of the expected amenities & a very nice area for the dogs, plus a roomy suite and very good (better than many other places I've stayed!) breakfast service. Would recommend & stay again with my own family.
於 2022 年 7 月住了 5 晚

2/10 很差

Zbigniew (JACKSON)

家人同遊
不滿:整潔度和住宿狀況
Room was not clean up for 3 days. Towels never replaced, I asked for fresh towels and never received. Had to go to front desk at night and ask again for fresh towels. Bed was never made when stay for 3 nights. Terrible experience. Never again in this place
於 2022 年 7 月住了 3 晚

10/10 優異

Dan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing and fun
於 2022 年 6 月住了 1 晚
Melissa 於 2022年6月28日的回應
Dear Dan, Thank you for taking the time to write a review. We are happy to hear that your stay was relaxing and fun. We hope we are your hotel of choice the next time you are in the area. Thank you

6/10 一般

Jennifer

家人同遊
讚好:整潔度和住宿狀況
Our suite faced the outdoor patio and other guests were loud from 9pm-past 1am. We let the front desk know, but they did nothing. We stayed two nights and had to listen to this partying both nights. We thought the pool and spa would be open, but it was not. My kids were disappointed. We paid extra to stay here because of these amenities, but were not told they wouldn’t be available. On a positive note, the hotel and our room was very clean and the breakfast buffet was great.
於 2022 年 6 月住了 2 晚
Melissa 於 2022年6月14日的回應
Dear Jennifer, Thank you for taking the time to write a review. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are happy to hear that you did enjoy the clean room and the breakfast buffet. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Thank you

8/10 不錯

Markysha

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚
Melissa 於 2022年6月8日的回應
Dear Markysha, Thank you for taking the time to write a review. We are happy to know you enjoyed our stay with us. We hope we are your hotel of choice the next time you are in the area. Thank you