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查爾斯頓 - 北查爾斯頓萬怡酒店的評價

3 out of 5
查爾斯頓 - 北查爾斯頓萬怡酒店
7465 NORTHSIDE DR, North Charleston, SC

評價

8.8

優異

10 分評分，優異；1000 則評價中有 647 則" "
8 分評分，不錯；1000 則評價中有 199 則" "
6 分評分，一般；1000 則評價中有 72 則" "
4 分評分，欠佳；1000 則評價中有 28 則" "
2 分評分，很差；1000 則評價中有 54 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Zhicheng

於 2021 年 11 月住了 1 晚

10/10 優異

Bernard

家人同遊
讚好：住宿狀況
Very convenient to everything & very nice staff. Only short staffed at bar area
於 2024 年 4 月住了 2 晚

10/10 優異

Andriy

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Steelsen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

4/10 欠佳

Alyssa

商務旅客
不滿：整潔度、職員與服務和住宿狀況
The property was in disrepair. The HVAC unit in my room made loud noises when it was turned on. The room had an odd odor to it and housekeeping services were not available as a result of COVID policies.
於 2024 年 4 月住了 2 晚

10/10 優異

Lunan

讚好：整潔度
於 2024 年 4 月住了 1 晚
Tina 於 2024年4月23日的回應
Thank You!

10/10 優異

Kenny

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Tina 於 2024年4月23日的回應
Thank you!

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good stay
於 2024 年 4 月住了 1 晚
Tina 於 2024年4月23日的回應
Thank you!

10/10 優異

Shuzah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice Nice workers enjoy my day, only thing the refrigerator didn’t work but other than that love it
於 2024 年 4 月住了 1 晚

8/10 不錯

Gregory

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My only issue was the tv remote was a pain in the but. Every time you pushed the buttons, there would be a delay before it appeared on the tv. This made putting in my password for Netflix a real pain. Other than that, I’d gladly stay there again. The staff was polite.
於 2024 年 4 月住了 1 晚

8/10 不錯

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Although property was really nice, there were limited parking spots over the weekend, we had to park at an adjacent hotel, which was a little suspect especially later at night.
於 2024 年 4 月住了 4 晚

8/10 不錯

Douglas

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was pleasant
於 2024 年 4 月住了 3 晚

10/10 優異

Xavier

讚好：整潔度、職員與服務和住宿狀況
Everything was perfect, I would come back again!!
於 2024 年 4 月住了 2 晚

4/10 欠佳

Kimberly

伴侶同遊
讚好：職員與服務
不滿：設施服務
Immediate attention needs to addressed with this establishment concerning the guest rooms. The room we stayed in (231) had mold and mildew in the shower. The phone in the room did not work. The faucet around the sink had a leak and the guide on the TV stopped working. This is totally unacceptable. Those rooms should have been blocked from any guests staying there. When I went to the front desk, the clerk was aware of the situation, but made no attempts to place us in another room or fix the issues. I was coughing the entire time of my stay. I was not informed prior to making the reservations that there was a $50/day fee for incidentals. We weren't informed your room is cleaned every other day and we would have to inform the desk if we wanted our room clean. The tags you hang on the door for (i.e. sleep in) were not in placed in our room. When checking out, I asked the gentlemen when I would receive my refund. He informed me, we were going to be charged for parking at the hotel, and other incidentals that we were not informed prior to making the reservations or upon arrival. We are totally disappointed with the hotel situation and requesting a refund or some type of compensation. I would really like to attach pictures of the mold but it doesn't show that option
於 2024 年 4 月住了 3 晚
Tina 於 2024年4月15日的回應
Thank you for your response. I apologize your stay was not what you expected. All fees, holds, and policies are listed on the Expedia website. The fees when booking are listed in your "Pay Details" before confirmation, however the agent you spoke to did choose to refund those for you. I will address your other concerns with maintenance directly. Thank you.

10/10 優異

Sophia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super great stay here! Clean, comfy bed, easy parking and friendly staff
於 2024 年 4 月住了 1 晚
Tina 於 2024年4月15日的回應
Thank you!

10/10 優異

Georgia

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I loved my room. It was very clean. The bar service was outstanding.
於 2024 年 4 月住了 3 晚
Tina 於 2024年4月15日的回應
Thank you! We do love our bartender.

8/10 不錯

Eleanor

於 2024 年 4 月住了 1 晚

10/10 優異

Kathy

於 2024 年 4 月住了 1 晚

6/10 一般

Denise (Duluth)

讚好：職員與服務
不滿：整潔度
於 2024 年 4 月住了 1 晚

10/10 優異

Benoit

於 2024 年 4 月住了 1 晚

10/10 優異

Tasha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean!
於 2024 年 4 月住了 1 晚

10/10 優異

Sabrina

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was excellent!
於 2024 年 3 月住了 4 晚

6/10 一般

Linda

於 2024 年 3 月住了 2 晚

10/10 優異

Jennifer

讚好：整潔度、職員與服務、設施服務和住宿狀況
Antwoinne in the bistro is excellent!!
於 2024 年 4 月住了 1 晚

10/10 優異

Deisha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for my Trip, easy travel to downtown and very clean hotel with great customer service
於 2024 年 4 月住了 2 晚

10/10 優異

Cornelius

親子同遊
讚好：設施服務
It was an amazing experience thanks to the manager James for being so professional. We will be looking to book again in the near future
於 2024 年 3 月住了 4 晚

10/10 優異

Dave

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 3 月住了 4 晚

10/10 優異

January (Richmond)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel with easy access on/off the highway. The staff was attentive and lovely from arrival to departure.
於 2024 年 4 月住了 1 晚

8/10 不錯

Tina M

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Barbara

家人同遊
讚好：整潔度、設施服務和住宿狀況
It was clean and front desk was very pleasant
於 2024 年 3 月住了 1 晚

10/10 優異

micah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed two nights during Easter weekend and enjoyed it very much. Our room was very clean and my husband and I both talked about how comfortable the bed was multiple times. Only downside is not having complimentary breakfast but we didn’t mind that much. Staff was very professional and find. We will most definitely stay here again, only 20 mins to downtown or 30 to the beach so it was perfect for the price.
於 2024 年 3 月住了 2 晚

10/10 優異

Truimellia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk person was very nice & informative
於 2024 年 3 月住了 1 晚

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
For what I needed it was perfect. Had to go for a quick training just around the corner. Staff was great and rooms were clean.
於 2024 年 3 月住了 3 晚

8/10 不錯

Dean

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great form. Newer look and hip. Lacked some functionality
於 2024 年 3 月住了 2 晚

10/10 優異

Daja

於 2024 年 3 月住了 2 晚

10/10 優異

Tabatha

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and modern rooms, hotel staff was very friendly and helpful. Short drive to downtown Charleston!
於 2024 年 3 月住了 2 晚

10/10 優異

Junior

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property and great employees
於 2024 年 3 月住了 3 晚

2/10 很差

Scott

家人同遊
They charge for everything. Did not fix problem in the room. No microwave in room to use, only one in lobby at a cost.
於 2024 年 3 月住了 3 晚

10/10 優異

Julie

於 2024 年 3 月住了 1 晚
Tina 於 2024年4月15日的回應
Thank you!

10/10 優異

Austin

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was Great
於 2024 年 3 月住了 1 晚

6/10 一般

William

O
於 2024 年 3 月住了 1 晚

8/10 不錯

Joseph

讚好：整潔度和住宿狀況
The room was not cleaned. The bed was not made up. No clean towels
於 2024 年 3 月住了 2 晚

10/10 優異

jamir

讚好：整潔度、職員與服務、設施服務和住宿狀況
The location was very clean upon arrival, well put together the room was clean and dust free. Quiet as well didn’t have any problems with check nor check out. Would definitely come back!
於 2024 年 3 月住了 2 晚

10/10 優異

Alicia

讚好：整潔度、職員與服務和住宿狀況
It was clean
於 2024 年 3 月住了 1 晚

10/10 優異

William

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall propertwas fine. Shower valve should looked at. Could not get hot water
於 2024 年 3 月住了 1 晚

10/10 優異

jane (owenton)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Room was very nice and clean. Bed was comfortable.
於 2024 年 3 月住了 1 晚

10/10 優異

Johnny

於 2024 年 2 月住了 1 晚

10/10 優異

Alan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice facility
於 2024 年 2 月住了 1 晚

10/10 優異

Brandon

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The best stay in the area. The staff was great
於 2024 年 2 月住了 1 晚

6/10 一般

Angelika

家人同遊
讚好：整潔度
不滿：職員與服務和設施服務
It is a ok location, but the area around is not appealing and I did not feel safe to be out later at night.
於 2024 年 2 月住了 1 晚