“Amazing experience with warm and welcoming staff. The game drives each day were fabulous, saw 4 out of the big 5 even in the rain. The rooms are very comfortable a”
“Arrival at the property was disappointing. It took a while to get hold of the lodge manager , as no one was at the gate to open. Dispute notices about dangerous animals, I was still expected to get out of the car and open the gate, same at check out too. This was is irresponsible as if puts guests in danger!
Property requires updating, no phone in the lodge, so guests have no way of contacting reception/ manager.
Staff were accommodating, attentive and helpful. Had fish and chips for dinner,……
“I would like to express how I appreciate this lodge, I would highly recommend this Lodge to the people who planned to travel to Philanesberg Safari Park.
Staff service are good, very comfortable, high quality on cleanliness.”
“Great room, clean sheets and towels, but it would be great that before guests arrive they should have the fridge on and also provide an iron and enough utensils.”
“Very disappointing experience from start to finish. Upon arrival, the person at the front desk was not aware of our reservation. We had to spend more than 15 minutes proving that we had indeed booked a room at this hotel. Once we finally accessed the room, several issues became apparent. There were no towels available, and when we asked for assistance, the staff was unable to help, forcing us to find towels ourselves. The overall cleanliness of the room was poor, with cockroaches present, which……
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