"The staff were very friendly and helpful. They helped arrange airport transfers for the same price as a Grab, and an eSIM, which was installed at the hotel within 10 minutes. The hotel restaurant was also excellent, and the location was perfect for the old quarter."
"Amazingly friendly staff, fantastic service and a great location. Mia, Cindy and Jimmi could not be more welcoming. It is well worth paying the small additional fee for an upgraded room if you can.
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"Very central location. Room very large and nice. Staff very friendly. Good Value. Feels more like a 4 star than a 5 star as far as size of the hotel is considered. Did not like the breakfast buffet but I don’t like breakfast buffets in general so not a good judge. Overall deserves the 5 stars"
"amazing and super location, right in the heart of old quarters Hanoi.
limited windows but everything else make it up.
Staff , Katie, go way beyond their expected services to help.
it was great"
"Rooms were small but well kept and efficient. Breakfast had a nice variety of options and once again the staff was excellent. Super central to many locations in the Old quarter. The rooftop bar was nice."