This is a charming independent hotel in a convenient location for Norwich centre. As with all hotels of its ilk it does not have the funding provided by the conglomerates but the plus side is its individuality and character. The staff were really good
IAN
2025 年 5 月入住 1 晚
8/10 还可以
Trevor
2025 年 4 月 28 日
Trevor
2025 年 4 月入住 1 晚
6/10 一般
Dawn
与家人出行
2025 年 4 月 22 日
满意:员工和服务,清洁度
Rooms tired but clean, service in restaurant very slow ….more staff and an update would help massively
Dawn
2025 年 4 月入住 1 晚
6/10 一般
Dawn
2025 年 4 月 20 日
满意:清洁度
Tired rooms, and restaurant service very slow
Very clean and reception staff and chambermaids were excellent
Dawn
2025 年 4 月入住 2 晚
10/10 超赞
Sam
与配偶出行
2025 年 4 月 18 日
满意:清洁度、服务设施、住宿条件和设施
Excellent staff very professional
Sam
2025 年 4 月入住 1 晚
10/10 超赞
Graham
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Very friendly staff they could not do enough to make our stay very pleasant.
Graham
2025 年 4 月入住 2 晚
8/10 还可以
Victoria
2025 年 4 月 11 日
满意:清洁度、住宿条件和设施、客房舒适度
Perfect
A lovely free upgrade. Suites could have done with some new curtains but apart from that was a lovely surprise. Comfortable, roomie. Perfect location, good parking.
Victoria
2025 年 4 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2025 年 3 月 30 日
不满意:住宿条件和设施,清洁度
Needs attention & cleaning
Old hotel which needs attention to repairs, modernisation and cleaning. Simple things like wiping skirting boards, cleaning windows & removing cobwebs could be done quickly. Shower dribbled. However food was good.
真实旅客
2025 年 3 月入住 1 晚
4/10 很差
Andrew
2025 年 3 月 28 日
Andrew
2025 年 3 月入住 2 晚
6/10 一般
Catherine
2025 年 3 月 17 日
不满意:客房舒适度
Catherine
2025 年 3 月入住 2 晚
10/10 超赞
Elsie
2025 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Room was spacious and spotlessly clean. Breakfast and dinner was delicious. Customer service from all staff was great. Will definitely be back 👍
Elsie
2025 年 2 月入住 1 晚
10/10 超赞
Michelle
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great steak, lovely staff but inconsiderate guests
We couldn't fault the receptionist when we arrived. Absolutely amazing and so friendly. Infact, all staff were friendly and helpful.
The food was faultless and the steak was cooked perfectly (medium/rare).
We stayed in the apartments separate to the hotel. The room was spacious. However, when we arrived back at our apartment late last night, our block stunk of weed and it was all in our apartment. One of the apartments on the bottom floor had been smoking weed and stunk the communal area along with our apartment out. It wasn't appropriate to remain in our accommodation. The staff were amazing and moved us immediately as they came to the apartment block and could smell it before opening the communal door. We were moved into the main hotel, which was really appreciated.
Although this happened, it would not put us off going back again to stay as the staff were apologetic and rectified the issue immediately so we could sleep in a room which was free of "weed smoke".
Michelle
2025 年 2 月入住 1 晚
8/10 还可以
gary
2025 年 2 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly and helpful.
Lady on the reception very friendly and helpful. Breakfast substantial, but little choice other than full English, as would have appreciated 'extra's' such as cereals and toast & marmalade. Plenty of parking, but very limited if an event is on, as fills up. Creaky floorboards, but it is an old building!
gary
2025 年 2 月入住 1 晚
10/10 超赞
Michael
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Early Feb mini break
We had a mid-week stay. Hotel staff were very attentive, friendly and efficient. We booked on room & breakfast basis but added evening meals later. The food was very good, well presented and good sized portions.
The room, while a little dated, was clean and had all that we needed comfort wise.
Michael
2025 年 2 月入住 2 晚
10/10 超赞
Matt
2025 年 1 月 28 日
Matt
2025 年 1 月入住 1 晚
6/10 一般
SAI KIT
商务旅客
2025 年 1 月 27 日
满意:住宿条件和设施,清洁度
SAI KIT
2025 年 1 月入住 2 晚
10/10 超赞
John
2025 年 1 月 22 日
满意:员工和服务
John
2025 年 1 月入住 2 晚
10/10 超赞
John
2025 年 1 月 18 日
John
2024 年 12 月入住 2 晚
8/10 还可以
Matt
2025 年 1 月 16 日
满意:员工和服务
Good hotel
Matt
2025 年 1 月入住 1 晚
10/10 超赞
Stuart
2025 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stuart
2024 年 12 月入住 1 晚
8/10 还可以
Paul
商务旅客
2024 年 12 月 15 日
满意:员工和服务、服务设施、住宿条件和设施
A nice hotel with excellent in room facilities and good food.
Very busy though with events sold through the hotel and a little off the beaten track
Paul
2024 年 12 月入住 1 晚
8/10 还可以
Matthew
商务旅客
2024 年 12 月 11 日
满意:员工和服务,清洁度
Stayed in the Annex building for two nights.
limited parking outside the building so had to park up at the hotel. Rooms could do with updating a bit. Breakfast was great on both morning and staff were lovely.
Matthew
2024 年 12 月入住 2 晚
8/10 还可以
Kelly
团体旅客
2024 年 12 月 2 日
满意:员工和服务,清洁度
Kelly
2024 年 11 月入住 1 晚
4/10 很差
Mark
与配偶出行
2024 年 12 月 1 日
Booked on the day. Wasn’t informed that there were two functions with music. Arrived to noise and a lot of drunk people. Things settled around 1.30 in the end but there were still constant interruptions during the night. Upon leaving staff didn’t even ask about the stay. Very poor, all round.