Really poor experience with the staff at this hotel. The TV within the room allows no access to plug in a HDMI cable to connect your laptop, you can only watch the free channels on the tv and the tv isn’t a smart tv. If you want to watch films you have to pay additional and for brand such as Hilton this is very poor and disappointing, when we asked the staff what could be done the were rude and not every helpful saying the hotel is as it claims. The hotel manager advised that we could checkout but that’s all he could do to help. The lady on the front desk was rude upon check in and overall very dissapointed with the way we have been treated. For a double tree Hilton I won’t be visiting here again due to how unhelpful the staff were. We could smell cannabis in the corridor and had to report it twice until it was dealt with. Very disappointed.
Venisha
於 2025 年 7 月住了 2 晚
10/10 優異
Zobia
家人同遊
2025 年 7 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Very limited disabled parking
Zobia
於 2025 年 7 月住了 1 晚
10/10 優異
Rhiannon
多人同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely check-in staff, delicious warm cookie on arrival and an ice cream in a heatwave was most welcome. The room was spotless and such a comfortable bed. I wouldn't hesitate to use this hotel again and recommend to others.
Rhiannon
於 2025 年 7 月住了 1 晚
10/10 優異
Mark
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Brilliant helpful and friendly staff.
Breakfast was amazing and the waiter a great entertaining host.
Good night sleep.
Lovely decor in the communal areas and very comfortable.
Nice to see the birds in the pond in front of the hotel.
Mark
於 2025 年 7 月住了 1 晚
10/10 優異
Nitin (Birmingham)
2025 年 7 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thank you for the warm hospitality during my stay. Everything was well taken care of, and I truly appreciated the excellent service. I look forward to staying with you again! Special thanks to Rakhi ma’am for sorting everything.
Nitin
於 2025 年 7 月住了 2 晚
8/10 不錯
John
伴侶同遊
2025 年 6 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pillows are rubbish. take your own. Other than that, it was lovely!
John
於 2025 年 5 月住了 2 晚
4/10 欠佳
Hameed
2025 年 6 月 9 日
Hameed
於 2025 年 6 月住了 1 晚
10/10 優異
Toni
伴侶同遊
2025 年 6 月 9 日
讚好:整潔度、設施服務和住宿狀況
Excellent room and staff as always. We come here regularly and are never disappointed.
Toni
於 2025 年 5 月住了 2 晚
10/10 優異
Alex
2025 年 6 月 9 日
Alex
於 2025 年 6 月住了 1 晚
10/10 優異
Melissa
2025 年 6 月 8 日
讚好:整潔度、職員與服務和住宿狀況
Free parking
Melissa
於 2025 年 6 月住了 2 晚
10/10 優異
Adelesio
多人同遊
2025 年 6 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very great Design
Adelesio
於 2025 年 5 月住了 1 晚
10/10 優異
Nitin (Birmingham)
商務旅客
2025 年 6 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is really good
Nitin
於 2025 年 4 月住了 1 晚
10/10 優異
Taiwo
家人同遊, 商務旅客
2025 年 5 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
Taiwo
於 2025 年 5 月住了 1 晚
8/10 不錯
Stacey
2025 年 5 月 25 日
Stacey
於 2025 年 5 月住了 1 晚
2/10 很差
Lincoln
2025 年 5 月 22 日
不滿:整潔度、職員與服務和住宿狀況
Musty odor, bathroom not clean, no modern charging accessories
Lincoln
於 2025 年 5 月住了 1 晚
4/10 欠佳
Timothy
伴侶同遊
2025 年 5 月 22 日
讚好:職員與服務
不滿:住宿狀況
The room ventilation didn't work, so it was airless and like a sauna. They said they had no other rooms, so we barely slept. They gave us free breakfast as an apology, but I would have preferred a night's sleep. For what they charge, they could afford a maintenance check on the room before letting it out. Very disappointed.
Timothy
於 2025 年 5 月住了 1 晚
10/10 優異
Mohammed
親子同遊
2025 年 5 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel in a convenient location within Nottingham, not far from City Centre. Close to the M1, was really easy to find. Free parking was a massive plus, with loads of bays both at the front and back of the hotel. Check in was very straightforward and was also offered an Digital Keycard to access my room from the Hilton App. The room was very clean and tidy with sufficient amenities. Only criticism here is, it would have been nice to have some free bottled water in the room on arrival. Housekeeping was really on top of it and kept our room pristine during our stay, replacing bedding and towels etc. Would definitely stay here again.
Mohammed
於 2025 年 5 月住了 3 晚
10/10 優異
Rachael
家人同遊, 親子同遊, 伴侶同遊
2025 年 5 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and professional staff. Lovely stay
Rachael
於 2025 年 5 月住了 1 晚
10/10 優異
Darren (Sacramento)
2025 年 5 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to where my family lives. Like 5 minutes away by Uber.
Darren
於 2025 年 4 月住了 10 晚
10/10 優異
Nouveen
2025 年 4 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great solo stay
I am a Nottm local and booked a three night solo stay to unwind and recharge after a stressful few months. My room size, decor and the facilities were great incl the fridge in the room as I needed this to keep some medication. Shower was amazing, along with the attention to details re small amenities in the room to make my stay more comfortable. My mattress was too firm for me but the manager/house keeping team provided a soft topper once I mentioned this and this made my sleep much better. From the delicious cookie at arrival, lovely breakfast, great bar/restaurant, friendly and helpful staff to the excellent gym I had a brilliant stay!! Would highly recommend staying here for any purpose.
Nouveen
於 2025 年 3 月住了 3 晚
4/10 欠佳
Aaron
家人同遊, 寵物同遊
2025 年 4 月 26 日
讚好:整潔度
不滿:設施服務和住宿狀況
Booked two rooms and air conditioners in both were set to only work for 1 to two minutes at a time.
Rooms smelt, hot and stuffy, windows old annd only open a crack but heavy car traffic outside anyways and grounds poorly kept.