Thank you for sharing your comments from your stay with us, Sui Mui May. I am pleased that you have had a great stay with us finding our rooms and hotel to be comfortable, quiet, and clean. It is also our pleasure to know you have found our staff especially our waiters to be very polite. On this note, I do hope we will have many more opportunities to welcome you back with us again in the future. Kind regards,

Hello Wai, thank you for staying with us at Park Plaza Nottingham. As part of our Reassuring Moments programme and to ensure your comfort and safety and to reduce contact points, guests staying for more than one night will only have their rooms cleaned every three days. Should you wish to have your room cleaned more often or require towels or amenity replenishment, please do let us know and we'll be happy to help. We hope to see you back soon. Take care - Barbara

Dear Man Yan, Thank you for your review. I'm delighted you had a great stay with us at Park Plaza Nottingham. We hope to welcome you back again soon! Kind Regards, Claire Guest Relations

Dear OI SHAN, Thank you for your review. On behalf of the entire team at Park Plaza Nottingham please accept my sincere apologies for the disappointment you experienced during your recent stay. Our guest experience is at the heart of everything we do. However, it seems that on this occasion we were far from exceeding your expectations. We appreciate your comments and hope to restore your faith in the hotel in the near future. Kind Regards, Claire Guest Relations

Dear guest, thank you for taking your time to share your review. We are so happy to hear that you really enjoyed your stay with us and that you liked our hotel and breakfast, as well as service provided by our friendly and helpful team. We take pride in delivering exceptional customer service, and we're glad that we were able to meet your expectations. We look forward to welcoming you back in the future and exceeding your expectations once again. Kind regards,

Dear Peter, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and location. All your unfavourable feedback will be raised to our team to ensure that we meet our guests' satisfaction and improve our standards. We wish you well and hope to serve you better in the future. Kind regards, Solari

Dear My Linh, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Rhian, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and location. We look forward to welcoming you back. Kind regards, Solari

Dear Hardeep, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location. We look forward to welcoming you back. Kind regards, Solari

Dear Victoria, thank you for your great feedback. It is great to hear you loved your stay with us as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. We hope we can welcome you again and truly impress you next time. Kind regards, Olga

Dear Guest, thank you for your review. We are truly disappointed to learn that your experience has not exceeded your expectations.We take all feedback seriously, and we will make sure that your concerns are addressed with our team so that we can improve our service. Thank you once again for your valuable input. We hope to have the pleasure of welcoming you back soon for an even better stay. Best regards, Olga

Dear Christopher, thank you for your review. We are truly disappointed to learn that your experience has not exceeded your expectations. We take all feedback seriously, and we will make sure that your concerns are addressed with our team so that we can improve our service. Thank you once again for your valuable input. We hope to have the pleasure of welcoming you back soon for an even better stay. Best regards, Olga

Thank you for your comment, James,We are happy that you experienced very pleasant service from our staff and that you found our hotel nice. We cannot wait to welcome you back! Kind regards,