"It’s nice to have a mini-breakfast from Tulley’s coffee provided by the hotel. It’s nice that the hotel can store our luggage before checking in, however, that didn’t happen after we checked out at 10am. Two bottles of water were given when we checked in but none was provided after the first day of our stay. Nonetheless, the hotel is conveniently located next to the JR station."
"Everything is gonna be okay, and the night shift male staff also helped me to fix the laundry machine(But actually not).Until I used another laundry machine to wash my clothes,I suggest that staff can write some awareness notes on paper to remind other travelers not to use the broken one.However, he didn’t do that, the other pitty traveler happened the same situation again like me.According to this event, I find that the front desk members don’t know if travelers’ amenities are useful or not.Besides, the attitude of all members about in face of conducting precautions of crisis management is significant room for growth. Especially related managers because I didn’t see how he help his members to dealing with problems."
"Very easy for check-in and out , staffs are very helpful.
The room look a bit small but it is clean and tidy.
Parking is great and very convience located. If you are not driving a car there is shuttle bus running to train station every hour.
Onsen is good even it does take you walk around 8~10 min to another building.
The breadfast room view was awesome! One side you can look at the Highland park , the other side will have a very nice view of Mt. Fuji (If the weather is clear)"
"A very clean and cosy room with a nice view of the fuji mountain. The private onsen was awesome.
The check in was a bit tricky. There’s no lobby area if you arrive early. We had to wait for almost 2 hours in the pouring rain before we can check in at 3pm."
"Immerse yourself in the historical atmosphere of the building and enjoy a wonderful time like in a museum. Beautiful scenery awakens the morning·
Exquisite set meal.Really good"