阿魯納酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

阿魯納酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

阿魯納酒店的登記入住時間是？

登記入住時間於 14:00 開始。

阿魯納酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。

阿魯納酒店位於哪裡？

此酒店位於艾素區，距離部長大樓和哈薩克斯坦共和國最高法院不到 10 分鐘腳程。步行 15 分鐘即可到達哈薩克斯坦外交部和貝特瑞克塔。

阿魯納酒店阿斯塔納區

Q: 阿魯納酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 阿魯納酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

Q: 阿魯納酒店的登記入住時間是？

登記入住時間於 14:00 開始。

Q: 阿魯納酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。

8/10 不錯

KOI

2018 年 11 月 2 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

舒適但早餐普通，雖位於民居但地點尚算方便

於 2018 年 10 月住了 1 晚

6/10 一般

Louis

2024 年 9 月 15 日

讚好：整潔度、職員與服務和設施服務

不滿：住宿狀況

Room was fine, but didn't have a safe (which was advertised to have). The WiFi was decent. Unfortunately bed in my room was very uncomfortable and there isn't much sound proofing between walls and so can hear people talking and moving around.

於 2024 年 9 月住了 7 晚

8/10 不錯

Alexander

商務旅客

2023 年 12 月 4 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I stayed in the property for two days only and I liked its location. It was within walking distance from the centre and the cost was right for the convenience. The owner cared too much for the safety of the room and its furniture. There were messages with fees and the table was covered with oilcloth. The carpet was not clean enough. The property does not have a restaurant, so breakfast is not available even for extra payment. On the other hand, there are many restaurants around.

2/10 很差

Stanislav

2022 年 8 月 9 日

不滿：職員與服務

於 2022 年 8 月住了 1 晚

6/10 一般

WB

2020 年 2 月 2 日

讚好：職員與服務

Positiv: Sehr nahe am neuen Stadtzentrum, freundliches Personal, günstiger Preis. Negativ: Frühstück, sowohl von der Menge als auch von der Qualität, Zimmer verwohnt und klein, Transfer hat trotz Bestätigung nicht geklappt

於 2020 年 1 月住了 3 晚

10/10 優異

Sansar

2018 年 12 月 22 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Perfect location. Cozy and comfortable hotel

Stayed at Versal hotel during my 3 say business trip to Astana. Since I had meetings at Ministries of Kazakhstan, location was just perfect. Very clean, comfortable and quiet hotel with excellent service. Would recommend for everybody on business trip to meet Officials in Ministrie of Kazakhstan

於 2018 年 12 月住了 2 晚

6/10 一般

David (Maryland)

2018 年 11 月 1 日

讚好：整潔度和職員與服務

Solid 3 stars. Nobody cleaned my room in 3 days. Breakfast starts late at 8am.

於 2018 年 10 月住了 3 晚

8/10 不錯

真實旅客

2018 年 6 月 30 日

讚好：整潔度

於 2018 年 6 月住了 3 晚

6/10 一般

真實旅客

2018 年 3 月 31 日

2/10 很差

ALIAKSANDR

2017 年 8 月 17 日

不滿：整潔度、職員與服務和客房舒適度

Не более чем для ночлега.Плохая звукоизоляция и посторонние запахи кухни в номере.

於 2017 年 8 月住了 5 晚

6/10 一般

真實旅客

2017 年 7 月 19 日

讚好：整潔度和職員與服務

It's an ok hotel that's near most of the main sights of Astana, so it's easy to walk around. The rooms are clean and there's even breakfast. As l long as you don't expect luxury, you'll be satisfied.

於 2017 年 7 月住了 3 晚

6/10 一般

Phantom (UK)

2016 年 9 月 12 日

讚好：整潔度和職員與服務

Great small hotel close to centre

Great small low budget hotel. Arrived early hours of the morning and not due to check in until 2pm but they gave us an empty room to get some sleep until our room was ready later that morning. Free breakfast is not a buffet but we had some fruit, a yogurt, eggs, porridge, fried dough balls with sour cream, chocolates and tea and coffee every day. There is also a kettle and tea/coffee facilities provided all day free of charge. Staff very friendly and helpful. Rooms comfortable. Great value and location. This is not intended to be a 5 star hotel and does not have the amenities of one. If you want these things pay more money and stay somewhere else.

4/10 欠佳

真實旅客

2016 年 7 月 29 日

不滿：職員與服務、住宿狀況和客房舒適度

Not a hotel at all

This was a collection of apartment blocks assembled into what they call a hotel. There was much building work going on, and the whole experience was disappointing. Reception was miles away from the room, only one front desk staff spoke any English, and everything seemed like an afterthought. Changed rooms to get air-conditioning, but it had been used for smoking. Redeeming features is it'still proximity to the new Centre.

6/10 一般

真實旅客

2016 年 7 月 3 日

讚好：整潔度和客房舒適度

Great location, so so in most other criteria

Mediocre breakfast. Not much of a view. The entire hotel is on the first floor of a sort of apartment building. Friendly staff. Great location, close to the main monuments in Astana.

6/10 一般

Lucy (UK)

2016 年 5 月 11 日

讚好：職員與服務和客房舒適度

Convenient hotel close to main sights

The hotel is about ten minutes' walk from the Baiterek tower. I was able to check in a bit early, although for very early check ins an extra cost is payable. The shower was hot, the bed the most comfortable I've slept in for a while, and the breakfast was individually prepared and very comprehensive. Staff are friendly although I don't know if they speak English.

6/10 一般

真實旅客

2016 年 4 月 22 日

카자흐스탄 아스타나 버설호텔후기

방은 사진 그대로입니다. 관광하기에는 최적의위치입니다.공항에서 택시로 20분정도 걸리구요.가까워요. 리모델링한거같아서 룸 상태는 청결합니다. 다만 제공되는 수건의 위생상태가ㅠㅠ 대량으로 빨고 햇빛에 제대로 않말려서 그런지 1센티 정도의 쌀벌레가 ㅠㅠ 수건마다 다 있었고, 프론트직원한테 새로 받았지만 역시 같은벌레가ㅠㅠ 직원들은 친절하구 좋아요~ 그리구 조식은 제공되는데 도착해서 직원한테 시간을 미리 말씀하셔야 합니다ㅋㅋ

8/10 不錯

алекс (цюрих)

2016 年 1 月 8 日

讚好：整潔度、職員與服務和住宿狀況

Хорошее расположение.

Хорошее расположение. Персонал отличный! Уважительное отношение! Номера маленькие.Огромный минус это слышимость в номерах. Нету англоязычных и немецкоязычных каналов телевидения. Остальное все ок!

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