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杉木酒店的評價

4.5 out of 5
杉木酒店
85/2, Upper Lake Road, Nuwara Eliya

評價

7.4

不錯

10 分評分，優異；9 則評價中有 4 則" "
8 分評分，不錯；9 則評價中有 1 則" "
6 分評分，一般；9 則評價中有 2 則" "
4 分評分，欠佳；9 則評價中有 1 則" "
2 分評分，很差；9 則評價中有 1 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

2.0/10 

設施服務

7.4/10 

住宿狀況

6.8/10 

環保程度

評價

10/10 優異

Lan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常赞的小酒店！
宅子很有历史，充满贵族气息。管家和服务员都很友善而且训练有素。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place a bit outside of the town in a very quiet neighbourhood. We had a very nice night playing pool with the staff. Good breakfast and a nice room in an old colonial style building. Overall a bit run down though.
於 2022 年 3 月住了 1 晚

10/10 優異

kanika

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice hotel with cozy rooms
於 2021 年 12 月住了 1 晚

2/10 很差

bunan

親子同遊
不滿：職員與服務、設施服務和住宿狀況
Inserted cottage, just saw an ordinary two rooms, we requested family room for 3kids and 2adult, but simply there unexpected 2 single room for 150$? Will not suggested any one to booking thorough this site. Event we paid we didn't check in. We found a good cottage in small england at the same rate.
於 2021 年 12 月住了 1 晚
The Firs 於 2022年1月4日的回應
Dear Sir /Madam First and foremostly, we do not advertise "The Firs " as a cottage. Your misunderstanding is much regretted. We wish to reiterate , for future references , that we are a 5 roomed boutique hotel located in Nuwara Eliya. We have not mentioned family rooms or interconnected rooms in our hotel. Our maximum occupancy are 3 packs per room. While apologizing for the inconvenience , we trust you would understand that this was a miss communication by the web site. Thank you for your understanding

4/10 欠佳

Gunnar

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Overpriced
Bad or no internet, not enough hot water. Overpriced hotel and area
於 2019 年 2 月住了 1 晚

10/10 優異

Stevie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous Heritage Hotel
Fantastic hotel that is much better in the flesh than in the photos. Staff were super helpful and attentive and the food was fantastic as well. Loved every inch of our stay and you can go on a lovely walk to the lake thats nearby. Great history to the hotel and very comfortable and large rooms. Thank you very much for a great stay
於 2018 年 12 月住了 1 晚

6/10 一般

Waleed (Saudi Arabia)

讚好：整潔度、職員與服務和住宿狀況
The hotel is good but very cold
The hotel have only 5 rooms, the staff very friendly and love to help you. The problem was the cold the hotel is very cold.
於 2018 年 1 月住了 4 晚

10/10 優異

Chamila

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Hotel was good. Small boutique kind of hotel near the lake. But the room heating facilities were poor and we suffered from the cold temperatures in the night. When asked if the heating can be increased, the hotel staff said that that is how the heating is. So we had to sleep in the uncomfortably cold temperatures.