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奧克蘭機場希爾頓酒店的評價

3.5 out of 5
奧克蘭機場希爾頓酒店
1 Hegenberger Rd, Oakland, CA

評價

7.6

不錯

10 分評分，優異；1004 則評價中有 392 則" "
8 分評分，不錯；1004 則評價中有 272 則" "
6 分評分，一般；1004 則評價中有 166 則" "
4 分評分，欠佳；1004 則評價中有 94 則" "
2 分評分，很差；1004 則評價中有 80 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.4/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Parking 50 USD for over night , expensive.
於 2019 年 1 月住了 2 晚

8/10 不錯

HaiZhou

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Elias (San Diego)

於 2024 年 4 月住了 1 晚

10/10 優異

ava

讚好：整潔度
於 2024 年 4 月住了 1 晚

6/10 一般

Kris

伴侶同遊
讚好：整潔度和職員與服務
Room had 2 towels… that’s it. No face or hand towels. Room next door had some permanent loud drone all night. Not very restful
於 2024 年 4 月住了 2 晚

6/10 一般

Kit Ying

Room is big and clean. But the receptionist doesn’t seem to be friendly
於 2024 年 4 月住了 1 晚

6/10 一般

Sheryl

商務旅客
讚好：職員與服務
不滿：設施服務和住宿狀況
Dilapidated and run down. If possible,Spend a few dollars more for a nicer experience. The staff was very nice though. Breakfast buffet adequate if it’s included in price. Otherwise a bit pricy.
於 2024 年 3 月住了 3 晚

6/10 一般

TONIA

Needs updating.
於 2024 年 3 月住了 1 晚

6/10 一般

Becky

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
You get what you pay for
於 2024 年 3 月住了 1 晚

8/10 不錯

Trista

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚

10/10 優異

Season

商務旅客
讚好：整潔度、職員與服務和住宿狀況
I enjoyed the on property dining options
於 2024 年 2 月住了 1 晚

4/10 欠佳

Becky

不滿：整潔度和住宿狀況
Convenient to the airport with the shuttle service. Would not stay again.
於 2024 年 2 月住了 1 晚

2/10 很差

Khaia

於 2024 年 2 月住了 1 晚

4/10 欠佳

Susan

讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
I chose to stay here because I have an early morning departure. Reviews said it was newly renovated and Hilton is a decent brand. It is also very close to the airport. Upon check-in I asked for a room close to the front. I was given a room on the second floor, across a bridge,and all the way at the end of the corridor. When I opened the door, the carpet was filthy. It looked like gum was stuck in it, and there were stains everywhere. There was also a bad smell, like warm pickles. I went back to the front desk and asked for another room. This time I was assigned a room just off the lobby on the first floor. Why wasn't I given this room in the first place? I requested something close. Bad start aside, the second room was better. I needed to drop my car at a nearby long term parking facility and the front desk clerk told me to call for the shuttle to pick me up. No sooner had I dropped off my car, the shuttle was there. The driver had radioed to say he was headed back, and the clerk asked him to stop and get me. I really appreciated it, very thoughtful. The driver was really nice. All in all, it is a mixed bag. I would give the property a 7 out of 10 for cleanliness and appearance. It does not look newly renovated. Overll, the staff were very nice aside from my original request being completely ignored and then accommodated.
於 2024 年 2 月住了 1 晚

8/10 不錯

Yacob B

於 2024 年 2 月住了 3 晚

10/10 優異

Andrea

於 2024 年 2 月住了 1 晚

4/10 欠佳

Keith

不滿：整潔度、職員與服務和住宿狀況
There was trash left in the room. No cups, old carpeting, old paint, no face towels
於 2024 年 2 月住了 1 晚

8/10 不錯

Pamela (Novato)

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 1 月住了 1 晚

10/10 優異

Anthony

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

George

於 2024 年 1 月住了 1 晚

2/10 很差

Mike

於 2024 年 1 月住了 1 晚

10/10 優異

Russell

於 2024 年 1 月住了 1 晚

10/10 優異

David (Santa Barbara)

讚好：住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Steven

於 2024 年 1 月住了 1 晚

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
Perfect for quick stopover and everyone very friendly and helpful
於 2024 年 1 月住了 1 晚

10/10 優異

Tevita Tauteoli (So Jordanuth)

讚好：整潔度、設施服務和住宿狀況
I’m not pleased with the cleanliness of the property!
於 2023 年 12 月住了 1 晚

4/10 欠佳

Michael

不滿：職員與服務和住宿狀況
Very unhappy
The restroom wasn’t clean. We call the front desk at 1:30 am no answer for a load party. My wife and I have stayed here many times. You get a coffee maker but no water to make it.
於 2023 年 12 月住了 1 晚

6/10 一般

William

家人同遊
There were ants in the bathroom. Overall, not worth the price paid.
於 2023 年 12 月住了 1 晚

10/10 優異

Tevita Tauteoli (So Jordanuth)

讚好：整潔度、設施服務和住宿狀況
Very very good
於 2023 年 12 月住了 1 晚

10/10 優異

David

於 2023 年 12 月住了 1 晚

10/10 優異

Alexandra

於 2023 年 12 月住了 1 晚

10/10 優異

Elizabeth

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很差

Gina

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Do Not Stay Here!
The Hilton brand name and the photos included indicate that this should be a clean, maintained place to stay— it is not. Front desk staff was very kind and efficient but is the only single item I can say was good—or even acceptable—about this property. While surfaces of my room had been wiped down, nothing about my room felt clean: the carpet was stained in many spots, the window had handprints and drips all over it, there was no fitted sheet (just a flat sheet that did not cover the entirety of the mattress and had holes in it), one of two chairs had a large stain and hair in the bathtub. And then there was the smell: which was so overwhelmingly strong— a combination of old and new cigarettes and wet carpet. It was so strong, it was notable on my clothing and hair when I left the next morning. The elevator has a sign that is marked as out of order but a fellow traveler I was with was told it could be used: he did use it and said that the smell within was so unpleasant that he was gagging the entirety of his short ride. The halls were as unclean as the rooms, though some of the smell was masked by the signature Hilton scent. Finally, there was a very distinct feeling that it was unsafe. The gated entry, the notes on backs of room doors notifying that all cleaning staff had been equipped with panic buttons, and just general feeling all contributed to me feeling strongly compelled to leave. I honestly did not because I didnt want to go into common areas again.
於 2023 年 12 月住了 1 晚

8/10 不錯

Stefan

商務旅客
不滿：住宿狀況

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Wallace E.

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Ok
The hotel is very nice, but the restrooms need to be upgrade.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Charathram

於 2023 年 12 月住了 1 晚

10/10 優異

Crystal

於 2023 年 12 月住了 1 晚

6/10 一般

Cheyann

伴侶同遊
My husband killed 2 small bugs. The carpet needs to be cleaned instead of just vacuum. The shuttle bus is supposed to be every 20 mins. We waited at the airport for 40. Called twice for them. Another individual had called also.
於 2023 年 12 月住了 2 晚

10/10 優異

Beverly

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The room was large and the bed extremely comfortable. The food at the Bar was good!
於 2023 年 12 月住了 1 晚

10/10 優異

Bianca

讚好：整潔度、職員與服務、設施服務和住宿狀況
Receptionist we super friendly and nice. Got me check in and out quickly. Shuttle to airport made everything super smooth driver was nice as well and helped with bags.
於 2023 年 11 月住了 1 晚

8/10 不錯

Sherri-Anne Mew Quon

讚好：整潔度、職員與服務、設施服務和住宿狀況
Just took msny times to get the door to open
於 2023 年 11 月住了 1 晚

10/10 優異

Hong Tsun

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Roy

讚好：整潔度和職員與服務
於 2023 年 11 月住了 1 晚

8/10 不錯

Stephen

讚好：整潔度、職員與服務和客房舒適度
Hilton Oakland Airport
於 2023 年 11 月住了 1 晚

8/10 不錯

Marika

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

4/10 欠佳

emma

讚好：住宿狀況
不滿：整潔度和職員與服務
Couldn’t find my booking then gave me an occupied room then told us breakfast ended at 10:30 when it was 10
於 2023 年 10 月住了 1 晚

10/10 優異

gerald

讚好：整潔度、職員與服務和住宿狀況
it was a nice quiet say
於 2023 年 11 月住了 1 晚

8/10 不錯

Samantha

於 2023 年 8 月住了 1 晚

10/10 優異

silvia

於 2023 年 11 月住了 1 晚