內部

夏塔克廣場酒店的評價

4 out of 5
夏塔克廣場酒店
2086 Allston Way, Berkeley, CA

評價

8.8

優異

10 分評分,優異;1001 則評價中有 634 則" "
8 分評分,不錯;1001 則評價中有 224 則" "
6 分評分,一般;1001 則評價中有 74 則" "
4 分評分,欠佳;1001 則評價中有 35 則" "
2 分評分,很差;1001 則評價中有 34 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

6/10 一般

Qing

The toilet facilities are too poor
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月23日的回應
Dear Qing,Thank you for your recent stay, and we appreciate you sharing your valuable comments. We're very sorry to hear that the bathroom facilities fell short of meeting your expectations. We encourage our guests to reach out to our front desk team with any issues that may occur so we can find a solution and ensure you have a comfortable visit. We're grateful for your feedback, and we hope to have the opportunity to impress you on another occasion.

10/10 優異

Jianpu

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 11 月住了 3 晚
FOM 於 2023年12月3日的回應
Thank you for choosing Hotel Shattuck Plaza

8/10 不錯

Chien-shih

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
FOM 於 2023年10月18日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 優異

Chiung-Tao

於 2023 年 9 月住了 3 晚
FOM 於 2023年10月18日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 不錯

Jiaze

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚
FOM 於 2023年8月22日的回應
We look forward to seeing you in the near future. Thank you for choosing The Hotel Shattuck Plaza

10/10 優異

JANG JUNG

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2022 年 5 月住了 3 晚

8/10 不錯

Ying Fai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice service
Nice staff.
於 2020 年 1 月住了 5 晚
Miracle Chavis 於 2020年1月27日的回應
Thank you! We hope to see you in the near future.

8/10 不錯

Ying Fai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good service.
Good service.
於 2020 年 1 月住了 5 晚
Miracle Chavis 於 2020年1月27日的回應
Thank you for sharing!

8/10 不錯

Ying Fai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good service.
Good service.
於 2020 年 1 月住了 5 晚
Miracle Chavis 於 2020年1月27日的回應
Thank you!

10/10 優異

xun

於 2020 年 1 月住了 5 晚

4/10 欠佳

Yun-Hsi

商務旅客
讚好:職員與服務
不滿:設施服務和住宿狀況
The room is fairly clean. With everything you will need. But you can hear the noice on the road very clearly with windows closed. Also sounds of air conditioning, water running and other noice is making it hard to sleep at night
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月29日的回應
Dear Yun-Hsi,Thank you for taking a moment to let us know about your recent experience staying with us. We are disappointed you did not receive a quality night's sleep because of the noise. If you have issues during your visit, our helpful team is always willing to assist in any way we can. It was nice having you as our guest, and we hope you will consider staying with us again the next time you are in the area.

10/10 優異

Bruce

讚好:整潔度、職員與服務、設施服務和住宿狀況
lovely, comfy rooms. quiet and cozy
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月29日的回應
Dear Bruce,Thank you for the five-star review! We're thrilled you enjoyed our comfy, quiet, and cozy rooms. We look forward to welcoming you back soon for another lovely stay at Hotel Shattuck Plaza.

10/10 優異

Peter

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, not far from the Cal campus. Very nice to get a bottle of wine for Expedia VIP status.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月26日的回應
Dear Peter,It was an honor to host you at Hotel Shattuck Plaza. We're pleased you liked our convenient downtown location, just two blocks from UC Berkeley. Our team looks forward to seeing you again.

4/10 欠佳

Jinyan

不滿:整潔度
於 2024 年 4 月住了 1 晚

6/10 一般

William

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked the hotel and the service. There was major construction going on literally right outside our window that started at 7:10am. It was very noisy and disruptive…..a rude awakening . We would stay again despite this.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月26日的回應
Dear William,Thank you for sharing your experience. We're pleased you enjoyed our hotel and our team's hospitality, though we regret the disturbance caused by the nearby construction. We appreciate your understanding and look forward to welcoming you back under quieter circumstances for a more restful experience.

10/10 優異

Shelly (Fair Oaks)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was perfect, cute, clean. We really liked there was a bar and restaurant in the facility. Wish it would have stay open 11 PM, but still nice. We would definitely stay there again and pay extra for the parking.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月23日的回應
Dear Shelly,Thank you! Our team takes great pride in our wonderful hotel, so they will be delighted to read your lovely five-star review. We are thrilled you were impressed with everything we have to offer and look forward to your next stay with us at Hotel Shattuck Plaza.

10/10 優異

Monika

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location & friendly staff Lots of very nice restaurants in walking distance
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月23日的回應
Dear Monika,It was a pleasure to host you at Hotel Shattuck Plaza. We appreciate you highlighting our convenient location near restaurants. Our team hopes to welcome you back soon!

10/10 優異

Tatia

讚好:整潔度、職員與服務和住宿狀況
Old building, well maintained. Nice play EXCELLENT location. Easy access to BART, UC Berkeley, food, etc.—great home base while exploring the region.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月23日的回應
Dear Tatia,It was such a pleasure having you as our guest! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your perfect rating, and we hope you return soon.

10/10 優異

Barak

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is excellent! They’re always making sure to look out for you. I’ve gotten upgrades almost every single time I’ve been here ! Thank you, Shattuck team!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日的回應
Dear Barak,Thank you for sharing your experience at Hotel Shattuck Plaza! It's always a pleasure to welcome our guests back, and our team is delighted to have earned your praise. Please consider staying with us again for another terrific experience in the future.

10/10 優異

carolyn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Isai

家人同遊
讚好:整潔度、職員與服務和住宿狀況
I did not like the wifi -- to slow!
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日的回應
Dear Isai,We appreciated the opportunity to host you at Hotel Shattuck Plaza. While we hope you had a comfortable stay overall, we're sorry you struggled with our Wi-Fi. Rest assured, we'll reach out to our internet service provider with your thoughts. We value you as our guest and hope you return soon.

8/10 不錯

David (W. Hollywood)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice old time feel. Friendly staff.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日的回應
Dear David,We appreciate you reviewing your stay at Hotel Shattuck Plaza. Our team is happy that you had a pleasant visit. Built over 100 years ago, our building offers a unique history! Thank you for being our guest, and we hope to welcome you back.

6/10 一般

Lesley

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The pillow was very high and hard
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日的回應
Dear Lesley,Thank you for taking the time to leave a review. We apologize for any issues faced and we will use your feedback to help us improve the comfort of future guests. We hope you will consider staying with us again soon.

10/10 優異

Eric

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wow, this was an awesome property to stay at for our group's trip to Berkeley! Fantastic staff and a great & clean room. We will definitely be back!
於 2024 年 2 月住了 4 晚
General Manager 於 2024年4月10日的回應
Dear Eric, Thank you so much for choosing Hotel Shattuck Plaza. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our beautiful property, commitment to cleanliness, and amazing staff. We look forward to welcoming you back next time. It was truly our pleasure to host you.

10/10 優異

Natalie

讚好:整潔度、職員與服務、設施服務和住宿狀況
There was construction early in the morning but other than that I would recommend staying here! Very close to UC Berkeley, staff is very friendly and a lot of food options.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月10日的回應
Dear Natalie,Thank you for visiting Hotel Shattuck Plaza. We are pleased you enjoyed our friendly service, delicious food, and convenient location. The construction noise you encountered was from another nearby property, and we hope this is finished quickly. It was an honor having you as our guest, and on behalf of our team, we want to welcome you back again anytime.

10/10 優異

Andrea

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was beautiful, had everything we needed and was very clean. While the area around the hotel is under construction, we weren't bothered because we were there for its proximity to Cal, a mere 5 minute walk. There are a number of tasty restaurants nearby and the Bart station is literally across the street. It was the perfect base camp for our Cal visit.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月10日的回應
Dear Andrea,Thanks so much for the five stars! We're so happy you enjoyed our beautiful, clean accommodation, as well as our strategic location, just minutes away from a diverse selection of shopping, dining, and public transportation options. We hope you will come to stay with us again soon!

4/10 欠佳

Terr

The air conditioner in my room rattled throughout my entire stay. They first offered to tix the noise and never followed up with me for a change of room. I am thankful that I didn't have to stay in the room throughout the day as I just used it to sleep for a few (uncomfortable) hours.
於 2024 年 4 月住了 2 晚
FOM 於 2024年4月4日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the experience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Hotel Shattuck Plaza!

8/10 不錯

Michael

於 2024 年 4 月住了 1 晚

10/10 優異

Patrick

於 2024 年 3 月住了 1 晚

10/10 優異

Jerrold (Bedford)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice, renovate room and great service. Room a bit noisy if it's facing Shattuck.
於 2024 年 3 月住了 3 晚
FOM 於 2024年4月4日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 優異

nazanin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 3 月住了 2 晚
FOM 於 2024年4月4日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 優異

Chak Fung

於 2024 年 3 月住了 1 晚

6/10 一般

Vanessa

親子同遊
不滿:住宿狀況
The construction noise and been woken up at 7:30am to a bulldozer by my window was unfortunate. I wish the check in person would have considered a different room for my family.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月14日的回應
Dear Vanessa,We appreciate you taking the time to reach out and share your feedback. Please accept our apologies for any noise disturbance you experienced. Our team is happy to find a solution to anything less than perfect during your stay. On your next visit, we look forward to meeting all your expectations.

10/10 優異

Virginia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All was great. caring staff.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月31日的回應
Dear Virginia,Thank you for sharing your experience with us! Providing exceptional service is our priority, and it's fantastic to know that you felt well taken care of. We look forward to welcoming you back to Hotel Shattuck Plaza for another memorable visit.

10/10 優異

Susan H (San Jose)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service and great location
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月27日的回應
Dear Susan,Thank you for choosing Hotel Shattuck Plaza. Our team is delighted you received excellent service during your stay with us and enjoyed our convenient location. We take pride in providing our guests with a comfortable experience and appreciate your feedback. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable experience.

10/10 優異

william

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were friendly and very helpful.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月24日的回應
Dear William,Thank you for choosing Hotel Shattuck Plaza! Your kind words genuinely encourage us to continue our efforts to deliver a uniquely tailored, authentic, and locally rooted experience to every individual who walks through our doors. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 優異

Laura

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
FOM 於 2024年4月4日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 優異

Rahul

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
-
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月24日的回應
Dear Rahul,It was a pleasure hosting you at Hotel Shattuck Plaza! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

8/10 不錯

Joyce

讚好:整潔度、職員與服務和住宿狀況
Very convenient to train from airport.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月24日的回應
Dear Joyce,We enjoyed hosting you at Hotel Shattuck Plaza. Our convenient downtown location is just one benefit of being our guest! Thank you for reviewing your stay, and we hope to see you again soon.

8/10 不錯

Anna (Taylor)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
A beautiful historic hotel within walking distance to UC Berkeley. The property itself was nice, but what stood out to me was the hospitable staff. Especially, Chris
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月18日的回應
Dear Anna,It's always a pleasure hearing from our guests. We're glad our beautiful property, walkable location, and exceptional service impressed you. The next time you're in the area, please come see us again.

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff and property
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月16日的回應
Dear James,Thank you so much for choosing to stay with us at Hotel Shattuck Plaza. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome and we are proud to have earned your five-star review. We hope to see you again soon, as it was a pleasure having you.

8/10 不錯

Arkkaradet

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
FOM 於 2024年4月4日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 不錯

MANY

於 2024 年 3 月住了 1 晚
FOM 於 2024年4月4日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 一般

Julia

讚好:整潔度、職員與服務和住宿狀況
Close to UC Berkeley Nice restaurants around the area Staff friendly Didn’t try Zino restaurant onsite as the breakfast opened at 8 am
於 2024 年 3 月住了 1 晚
FOM 於 2024年3月10日的回應
Thank you for choosing the Hotel Shattuck Plaza

10/10 優異

Scott

於 2024 年 3 月住了 2 晚
FOM 於 2024年4月4日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 不錯

Gilberto

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Me dijeron al llegar que tenía el beneficio VIP de una botella y nunca me la entregaron. Servicio mínimo. Tardaron para responder pedido de toallas.
於 2024 年 2 月住了 5 晚
General Manager 於 2024年3月8日的回應
Dear Gilberto,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. However, we apologize for any disappointment with the speed of service, and we'll speak with our staff about your comments. Should you be in the area again, please come back to see us.

10/10 優異

Terrence

讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to BART, F bus into San Francisco, and UC Berkeley campus.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月8日的回應
Dear Terrence,We can’t thank you enough for staying at Hotel Shattuck Plaza, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!

2/10 很差

Jia

於 2024 年 2 月住了 3 晚
FOM 於 2024年4月4日的回應
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Hotel Shattuck Plaza!

6/10 一般

Samarth

於 2024 年 2 月住了 2 晚
FOM 於 2024年4月4日的回應
Thank you for choosing Hotel Shattuck Plaza!

8/10 不錯

Jonathan

家人同遊
讚好:整潔度和住宿狀況
Good location from BART. All surrounding adjacent shops were closed and boarded up.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月4日的回應
Dear Jonathan,Thank you so much for your feedback. We're pleased to hear that you found our location convenient. However, we understand your concern about the surrounding shops being closed and boarded up. We strive to provide a safe and welcoming environment for all our guests. We appreciate your feedback and hope to welcome you back again soon.