餐廳

奧克蘭機場競技場溫德姆拉昆塔套房酒店的評價

2 out of 5

評價

7.6

不錯

10 分評分,優異;998 則評價中有 245 則" "
8 分評分,不錯;998 則評價中有 413 則" "
6 分評分,一般;998 則評價中有 216 則" "
4 分評分,欠佳;998 則評價中有 74 則" "
2 分評分,很差;998 則評價中有 50 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

6.8/10 

設施服務

7.4/10 

住宿狀況

評價

8/10 不錯

Jiawei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
前台很友好,帮我们查询路线,唯一美中不足就是窗户的隔音不太好
於 2019 年 6 月住了 2 晚
Guest Experience Team 於 2019年7月12日的回應
Dear Jiawei, Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon! Kind regards, Days Hotel Oakland Customer Care Team

4/10 欠佳

CHIEN-MIN

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Breakfast is too bad.
於 2019 年 2 月住了 2 晚
Guest Experience Team 於 2019年3月10日的回應
Dear Chien, We appreciate your feedback. We are very sorry if you had any issues with our breakfast selection. We will make sure to discuss this with the team so we can provide you with better service in your future stay. Kind regards, Days Hotel Oakland Customer Care Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
Guest Experience Team 於 2019年2月14日的回應
Dear Guest, It is such a compliment to receive such a positive rating. Thank you for taking the time to share about your experience with us. Please come and stay with us again - We'll still be here ready to greet you! Kind regards, Days Hotel Oakland Customer Care Team

8/10 不錯

Chih yi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離球場很近的飯店
離甲骨文球場很近步行即可到達,房間乾淨,早餐很簡單選擇不多比較可惜。
於 2019 年 1 月住了 1 晚
Guest Experience Team 於 2019年2月14日的回應
Dear Chin yi, Thanks for your rating and comments. We hope that you will come back and stay with us again. Don't hesitate to reach out to us directly if you would like any assistance with a future booking. Kind regards, Days Hotel Oakland Customer Care Team

10/10 優異

wai k

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
7 nights stay in this hotel.
In Oakland area, the best choice for this price, location, room conditions, breakfast, free parking, nothing better than this hotel. I am a traveler, I have been Europe, South Europe, South East Asia, China. Japan, Korean, Iceland, etc. many countries. 50 states in US.
於 2018 年 10 月住了 7 晚
Guest Experience Team 於 2018年11月2日的回應
It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Kind regards, Days Hotel Oakland Customer Care Team

6/10 一般

真實旅客

於 2018 年 9 月住了 1 晚
Guest Experience Team 於 2018年9月28日的回應
Dear Guest, Thank you for taking the time to rate your recent stay at our hotel. Whilst it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit. Kind regards, Days Hotel Oakland Customer Care Team

10/10 優異

zhen (休斯顿)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店很棒
员工热情服务周到!酒店位置特别靠近金州勇士队主场甲骨文中心!步行10分钟左右就可以走到!早餐也特别棒!房间特别干净!尤其床特别舒服!
於 2018 年 5 月住了 2 晚
Guest Experience Team 於 2018年7月26日的回應
Dear guest, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

8/10 不錯

真實旅客

家人同遊
讚好:住宿狀況和客房舒適度
於 2020 年 6 月住了 2 晚
Customer Care Team 於 2020年6月29日的回應
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

10/10 優異

LisaFade

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and great food around with access to pretty much anything you would need.
於 2020 年 6 月住了 2 晚
Customer Care Team 於 2020年6月16日的回應
Hey Lisa, Thank you for choosing to stay with us and rating your experience as positive. We really appreciate it. We are glad that our location suited you, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Kind regards, Days Hotel Oakland Customer Care Team

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務和住宿狀況
The room was dirty it had drug paraphernalia behin
The room was dirty it had drug paraphernalia behind the toilet the molding spots on the door look like a dried up blood talk to management and they were never there they were supposed to give me a call I still haven’t heard from the hotel the worst $308 I ever spent on a hotel room
於 2020 年 6 月住了 3 晚

10/10 優異

真實旅客

於 2020 年 5 月住了 3 晚
Customer Care Team 於 2020年6月3日的回應
Dear guest, Thank you for the positive rating. We really appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back for another pleasant stay during your next trip to the area. Kind regards, Days Hotel Oakland Customer Care Team

8/10 不錯

Leah

商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2020 年 5 月住了 3 晚
Customer Care Team 於 2020年5月25日的回應
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 5 月住了 1 晚
Customer Care Team 於 2020年5月5日的回應
Dear guest, Thank you for the positive rating. We really appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back for another pleasant stay during your next trip to the area. Kind regards, Days Hotel Oakland Customer Care Team

10/10 優異

Kijuan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 4 月住了 3 晚
Customer Care Team 於 2020年4月10日的回應
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team

8/10 不錯

Franklin

多人同遊
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2020 年 3 月住了 1 晚
Customer Care Team 於 2020年3月26日的回應
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team

2/10 很差

Cassie

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Do not stay here! Homeless people throughout the lobby and hotel. Very dirty very unsafe.
於 2020 年 3 月住了 1 晚
Customer Care Team 於 2020年3月16日的回應
Dear Cassie, We're very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This isn't the usual feedback that we get and not the common experience that our guests have. Thank you for your comments - we will investigate and see if there is any action that we can take to see if we can improve our guest's experience Kind regards, Days Hotel Oakland Customer Care Team

6/10 一般

Julie (Ukiah, ca )

家人同遊
讚好:整潔度、職員與服務和設施服務
There was marajuana smell in the halls. The shuttle service was great!!!
於 2020 年 3 月住了 1 晚
Customer Care Team 於 2020年3月16日的回應
Dear Julie, Thank you for bringing this to our attention. We will make sure to speak to our relevant team members to ensure this is resolved immediately. We should not have issues like this occurring and we will make sure issues like this do not occur again. We would love to welcome you back, to impress you with our service, when you are next visiting the area. Kind regards, Days Hotel Oakland Customer Care Team

6/10 一般

BH (CA)

This property is very plain, but clean. It worked well for me because I was in walking distance of Oakland Arena, where I was attending a concert. This is an OK choice if you are only in the area for a night and need the proximity to the arena, stadium or airport. Please do not expect any frills because there are none.
於 2020 年 3 月住了 1 晚
Customer Care Team 於 2020年3月16日的回應
Dear Guest, Thank you for rating your stay with us - we are pleased that you had a good stay. We hope to have the opportunity to welcome you back before long. Kind regards, Days Hotel Oakland Customer Care Team

6/10 一般

JAIME

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2020 年 3 月住了 1 晚
Customer Care Team 於 2020年3月10日的回應
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 3 月住了 1 晚
Customer Care Team 於 2020年3月10日的回應
Dear Guest, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon. Kind regards, Days Hotel Oakland Customer Care Team

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務和設施服務
The breakfast was more of a continental. I expected more hot food. Very disappointed. I pay more because we're having breakfast.
於 2020 年 3 月住了 1 晚
Customer Care Team 於 2020年3月10日的回應
Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We only offer a complimentary continental breakfast, which traditionally is a limited breakfast offering but we do review our breakfast offerings regularly, and we will take your comments into consideration when next doing so. We enjoyed being your host and would love to do so again, if your travels bring you back to the area. Kind regards, Days Hotel Oakland Customer Care Team

10/10 優異

LeahS (Los Angeles)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and helpful. I even left my daughters tablet in the room and they went to find it and held it till i came back. Loved my stay will come again
於 2020 年 3 月住了 2 晚
Customer Care Team 於 2020年3月10日的回應
Dear Leah, Thank you for your feedback; we are pleased to have provided you with suitable accommodation, and a great stay. We are pleased to note that you would stay with us again, and we hope to have the opportunity to welcome you back very soon! Kind regards, Days Hotel Oakland Customer Care Team

10/10 優異

Chun man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 4 晚
Customer Care Team 於 2020年3月9日的回應
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Liked everything about our stay Except that the onsight restaurant is no longer open.
於 2020 年 3 月住了 1 晚
Customer Care Team 於 2020年3月24日的回應
Dear Guest, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our restaurant. We hope you will return to enjoy a memorable and exceptional experience. Kind regards, Days Hotel Oakland Customer Care Team

10/10 優異

真實旅客

於 2020 年 2 月住了 9 晚
Customer Care Team 於 2020年3月9日的回應
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2020 年 3 月住了 1 晚
Customer Care Team 於 2020年3月5日的回應
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

10/10 優異

真實旅客

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
great service and clean rooms , needs more variety for breakfast other than that good experience overall
於 2020 年 2 月住了 2 晚
Customer Care Team 於 2020年3月5日的回應
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We really appreciate your improvement suggestions. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Days Hotel Oakland Customer Care Team

6/10 一般

Mary Lou

商務旅客
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年3月3日的回應
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 2 晚
Customer Care Team 於 2020年3月2日的回應
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

6/10 一般

真實旅客

讚好:職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 2 晚
Customer Care Team 於 2020年3月2日的回應
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon. Best Regards, Customer Care Team

10/10 優異

Alicia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年3月2日的回應
Dear Alicia, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

8/10 不錯

真實旅客

讚好:職員與服務
於 2020 年 2 月住了 2 晚
Customer Care Team 於 2020年3月2日的回應
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

8/10 不錯

Teach220 (Ephrata)

伴侶同遊
讚好:職員與服務
Convenient to the airport. Shuttle service both way was efficient. Room was clean, but could use some updates like some paint on the bathroom door, some new carpet , etc. The bathroom was small- the sink was outside the toilet/shower area.
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年3月3日的回應
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Days Hotel Oakland Customer Care Team

4/10 欠佳

真實旅客

於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月27日的回應
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月26日的回應
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

8/10 不錯

Scott

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月24日的回應
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

10/10 優異

Tiffany

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was awesome. I’ll definitely stay here again next time I visit Oakland
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月27日的回應
Dear Tiffany, We're glad that you enjoyed your stay here and had a good time! We would love to welcome you back again and again! Kind regards, Days Hotel Oakland Customer Care Team

10/10 優異

真實旅客

於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月24日的回應
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 優異

Jo (Riverside CA)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Over all is clean and good size . Yiu may want to check the items they provided...like hairdryer...they may have to check if it works correctly
於 2020 年 2 月住了 2 晚
Customer Care Team 於 2020年2月21日的回應
Dear Jo, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room appliances. We hope you will return to enjoy a memorable and exceptional experience. Kind regards, Days Hotel Oakland Customer Care Team

4/10 欠佳

真實旅客

家人同遊
不滿:住宿狀況
It was across the street from the stadium and very close to the highway
於 2020 年 2 月住了 3 晚
Customer Care Team 於 2020年2月21日的回應
Dear Guest, Thank you for rating your recent stay with us. We are sorry if certain aspects of your stay did not please you, and we do wish that you had made us aware of these during your stay, so that we could have remedied them for you. We are sorry that we were unable to give you a better stay. Thank you for choosing to stay with us on this occasion. Kind regards, Days Hotel Oakland Customer Care Team

8/10 不錯

真實旅客

於 2020 年 2 月住了 2 晚
Customer Care Team 於 2020年2月20日的回應
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

6/10 一般

真實旅客

讚好:住宿狀況
Fue bueno el hotel y el personal de limpieza muy amable
於 2020 年 2 月住了 3 晚
Customer Care Team 於 2020年2月19日的回應
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon. Best Regards, Customer Care Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月18日的回應
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team

8/10 不錯

Darren

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great deal the closest to the Coliseum easy walk
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月19日的回應
Hi Darren, We appreciate your kind feedback, thank you, and we are pleased that you enjoyed your stay at our hotel so much. We hope that you will have another opportunity to stay with us again very soon. Kind regards, Days Hotel Oakland Customer Care Team

8/10 不錯

claudia

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, confortable place.
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月18日的回應
Dear Claudia, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us. Please come and stay with us again - We'll still be here ready to greet you! Kind regards, Days Hotel Oakland Customer Care Team

4/10 欠佳

Shakia

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Hard Beds
The room smelled like a odor .The mattress’s were hard as a rock. The covers looked really dirty and itchy. Overall I will never stay here again it should be a motel.
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月18日的回應
Dear Shakia, Thank you for taking the time to write and let us know about your recent experience at our hotel. We were naturally disappointed to see that your experience with us did not live up to your expectations. We always appreciate constructive feedback, as this allows us the opportunity to constantly improve upon our policies and procedures. Guest satisfaction is of the utmost importance, and please rest assured that your observations have been duly noted. Once again, we thank you for your feedback. Kind regards, Days Hotel Oakland Customer Care Team

8/10 不錯

真實旅客

家人同遊
讚好:整潔度和客房舒適度
So Far So Good .
Location was good. Room is comfortable. Continental Breakfast was fair and good. A lot of parking spaces. Overall Satisfied Stay.
於 2020 年 2 月住了 5 晚
Customer Care Team 於 2020年2月16日的回應
Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We enjoyed being your host and would love to do so again, if your travels bring you back to the area. Kind regards, Days Hotel Oakland Customer Care Team

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked the customer service and the cleanliness of the room.
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月16日的回應
Dear Guest, Thank you for being our guest. We are glad to know you liked the courteous service provided by our associates and had a pleasant time with us. We hope to see you again so we can serve you even better. Kind regards, Days Hotel Oakland Customer Care Team

8/10 不錯

RJ (Ontario )

商務旅客
讚好:職員與服務
You serve too many carbs for breakfast. Oatmeal, toast and pancakes is not healthy.
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月16日的回應
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We really appreciate your improvement suggestions. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Days Hotel Oakland Customer Care Team

6/10 一般

Joseph

讚好:整潔度、職員與服務和客房舒適度
Close to the airport but not great for sleeping.
He room was in good condition, and the staff very friendly, but the rest of the facilitycould use some work. The rear elevator had a bad bearing or something and made all kinds of noise going up and down. In addition its remote location allows other guests yo abuse the rules so it reaked of cigarette or cigar smoke (though that had cleared by the next morning). It seems the local police dont realize there is a hotel there, as they would come by with their sirens on several times during the night. Combined with the noisy mechanical system and general road noise that came in (even with the window closed).
於 2020 年 2 月住了 1 晚
Customer Care Team 於 2020年2月16日的回應
Dear Joseph, We are very sorry to hear that you had a poor experience during your recent stay with us. Our maintenance teams have been alerted to your comments and they will ensure that the issues highlighted will be addressed. We hope that you will give us another chance to impress you during your next visit to this area. Kind regards, Days Hotel Oakland Customer Care Team