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貝斯特韋斯特普拉斯三角洲套房酒店的評價

2.5 out of 5
貝斯特韋斯特普拉斯三角洲套房酒店
5549 Bridgehead Road, Oakley, CA

評價

8.2

很好

10 分評分，優異；815 則評價中有 372 則" "
8 分評分，不錯；815 則評價中有 239 則" "
6 分評分，一般；815 則評價中有 109 則" "
4 分評分，欠佳；815 則評價中有 40 則" "
2 分評分，很差；815 則評價中有 55 則" "

8.8/10 

整潔度

8.2/10 

職員與服務

7.8/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

2/10 很差

mellissa

不滿：整潔度、職員與服務和住宿狀況
The property was overpriced people that work there were extremely rude I had the one of the maids walk in on me or the housekeeping walk in on me no knock no nothing didn't even see housekeeping I was getting dressed and she's walked in and she said you can't stay stay for an extension cuz I told her an extension since she said that she didn't give me extension so she called down the front desk and she slammer door and left and I told the front desk so I feel like they don't even care about the customer they just care about the money
於 2024 年 5 月住了 1 晚

10/10 優異

Felecia

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk young lady was very professional and had the best customer service. Check in was a breeze and got the room I requested. Room was quiet and cool with the ac ! Water pressure was awesome !!
於 2024 年 5 月住了 1 晚

8/10 不錯

Ericka

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Stayed there for three days. The staff was very friendly and helpful, as far as their capability. The T.V. was out for over 24 hours. Front desk said it was a DISH Network problem. Not a lot we could do about that. Room was very roomy and clean. The breakfast was varied with proteins, fruits and grains. The 24 hour coffee was much appreciated.
於 2024 年 5 月住了 2 晚

10/10 優異

Rudolph

讚好：整潔度、職員與服務、設施服務和住宿狀況
3 necessities I look for are safe, clean and comfortable. I stayed one night in a king room on Friday, May 10th. The main lobby, elevator, halls and my room were extremely clean (kudos to Carmen!). I felt safe in and around the hotel. My room was really comfortable and clean. The air conditioner, refrigerator, microwave, TV and hair dryer worked perfectly. I forgot my charger and was also happy to see charger was provided (slow charge). The breakfast in the morning was delicious!
於 2024 年 5 月住了 1 晚

8/10 不錯

Kathleen

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Only thing wrong with this was the lack of good wifi as the staff said that it was real spotty in this area. Do not understand that as we and others could not connect at all!
於 2024 年 4 月住了 3 晚

10/10 優異

Effie

家人同遊
讚好：設施服務
Hotel clerk was friendly and helpful.
於 2024 年 4 月住了 1 晚

10/10 優異

Tamaura (Hampton)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very attentive. The property was well maintained.
於 2024 年 3 月住了 2 晚

10/10 優異

Harold

於 2024 年 4 月住了 1 晚

10/10 優異

Edward J.

讚好：整潔度、職員與服務和住宿狀況
Sandra was very kind in dealing with our checkout time on Sunday. My wife and I are extremely grateful for her kindness and generosity.
於 2024 年 3 月住了 2 晚

2/10 很差

Jesus

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
A/c not working room was super hot then on the mide of nigth beds were full of ants and I told the front desk but they didn't do anything about it

6/10 一般

Frank

伴侶同遊
讚好：設施服務和住宿狀況
不滿：職員與服務
Wouldn’t let anyone check in early! Not even 5 minutes! Had 5 people standing at front desk waiting to get check in. The whole check in experience with the wait and the poor attitude of the employee was ridiculous.
於 2024 年 3 月住了 1 晚

6/10 一般

Ronald (Fremont)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
The woman at the front desk wasn’t very friendly. First impressions are always valuable. I don’t think I would stay again because of that first impression.
於 2024 年 3 月住了 1 晚

4/10 欠佳

Rod

伴侶同遊
讚好：整潔度
No black out curtains on large window overlooking very bright parking lot lights and highway traffic. Couldn't get towels sent to the room, had to go back down to registration and this was only 6pm. Took FOREVER to get checked in and the person working the counter was a mix of surly/rude to pleasant. Check out is at 11:00am...maid was knocking on the door at 9:30. For a $200 place to sleep for one night, it was quite unpleasant. I will go out of my way to not return unless there is no alternative.
於 2024 年 3 月住了 1 晚

10/10 優異

Jesus

於 2024 年 3 月住了 1 晚

2/10 很差

Fernando

於 2024 年 2 月住了 3 晚

10/10 優異

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best Western Delta Plus has great rooms with jetted hot tubs in a few of the rooms, the staff is very nice and the breakfast always tastes great!

10/10 優異

Gudelia

於 2024 年 2 月住了 2 晚

8/10 不錯

Katryna

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯

Terry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Well maintained and very friendly staff. Area around is a bit sketchy, but we did not encounter any problems.
於 2024 年 2 月住了 2 晚

2/10 很差

Antoinette

於 2024 年 1 月住了 1 晚

10/10 優異

Lisa

讚好：整潔度、職員與服務、設施服務和住宿狀況
I Have no complaints
於 2024 年 1 月住了 1 晚

8/10 不錯

Zachary

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great
於 2024 年 1 月住了 2 晚

10/10 優異

Camaree

於 2024 年 1 月住了 2 晚

10/10 優異

TONYA (Antioch)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was peaceful and I was able to actually sleep
於 2024 年 1 月住了 2 晚

6/10 一般

Daiquiri

親子同遊
讚好：職員與服務和住宿狀況
不滿：整潔度
The hotel had a strange smell, everywhere. The mattress was too hard and my shoulder hurt in the morning. The sheets had a stain and a hole in them. The breakfast in the morning was good. There was a great variety of food.
於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Rachel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Dorothy L

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

2/10 很差

paige

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Booked Dog friendly room via Expedia. Arrived to no pet rooms available. My dog had to sleep in my cold car with a threat of $200 cleaning fine if slept in room! Angry beyond, less than 40’ outside. First time declined pet stay! Showed clerk email confirmation still declined.
於 2023 年 12 月住了 1 晚

8/10 不錯

Julio

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Lynn

讚好：整潔度、職員與服務和住宿狀況
The coffee machine didn't work and neither did the charger in the clock work for my Iphone.
於 2023 年 12 月住了 1 晚

6/10 一般

Rebecca

多人同遊
The WiFi didn’t work.
於 2023 年 12 月住了 2 晚

6/10 一般

Victoria

家人同遊, 商務旅客
讚好：整潔度
不滿：職員與服務
My CC got hacked here this weekend. New card, only used here. Staff was ok. Elevator not working. Rooms were clean but dayed. Will not be back.
於 2023 年 11 月住了 1 晚

10/10 優異

Orlando

於 2023 年 11 月住了 1 晚

8/10 不錯

Dennis

讚好：住宿狀況
於 2023 年 11 月住了 2 晚

10/10 優異

Karen

於 2023 年 11 月住了 1 晚

10/10 優異

Oren

於 2023 年 11 月住了 1 晚

8/10 不錯

Hildelisa

讚好：整潔度、設施服務和住宿狀況
Room was very clean and spacious. Front desk lacking customer service
於 2023 年 10 月住了 1 晚

10/10 優異

Leo

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location for the places I need to go!
於 2023 年 10 月住了 1 晚

2/10 很差

Andrew

於 2023 年 10 月住了 1 晚

10/10 優異

Joan

讚好：整潔度、職員與服務和住宿狀況
Worked perfectly for us.
於 2023 年 10 月住了 2 晚

6/10 一般

Crystal

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The overall hotel was decent since there is hardley any other choices in the area. The Hot tub was not working and the staff did not notify the guests or bother to put an out of order sign up even though it was days that it was cold. There are homeless who camp out behind the parking lot, so it is kinda sketchy and the bumbs get loud at night. There is a Starbucks, Mcdonalds and AMPM next door in walking distance so that is nice. We just need more choices in the area.
於 2023 年 10 月住了 4 晚

10/10 優異

Andrea

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

RICHARD (OAKLEY)

於 2023 年 9 月住了 1 晚

10/10 優異

Laura

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

6/10 一般

Juan

讚好：整潔度
不滿：職員與服務
於 2023 年 9 月住了 1 晚

6/10 一般

Yolanda

讚好：客房舒適度
不滿：整潔度和住宿狀況
Maybe
Upon arrival attendant came out of dark office to help me. Never made eye contact or said hello. There was a roach in bathroom. I had to cancel one night due to safety (personal, not hotel related) reasons. Hotel would not credit the unused night, even though Expedia said they could.
於 2023 年 9 月住了 2 晚

6/10 一般

Stephen

不滿：設施服務
This was the quintessential average hotel. Tired, dull, bang average. There was a bed in the room, sheets were clean. There is an electrical appliance in the room that buzzes all night so when you get in the bed you don't get much sleep. There is a homeless person in a tent outside the property and then there is a view of the freeway, yeah! The automatic pancake maker is a wonderful feature of the breakfast.
於 2023 年 9 月住了 1 晚

8/10 不錯

Anna

於 2023 年 9 月住了 1 晚

10/10 優異

MARSHIEL

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 9 月住了 1 晚