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申堡伯格酒店的評價

4 out of 5
申堡伯格酒店
Auf Schönburg, Oberwesel, RP

評價

9.8

完美

10 分評分，優異；68 則評價中有 60 則" "
8 分評分，不錯；68 則評價中有 7 則" "
6 分評分，一般；68 則評價中有 0 則" "
4 分評分，欠佳；68 則評價中有 0 則" "
2 分評分，很差；68 則評價中有 1 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.8/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Giuseppe

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The grounds were the most beautiful place to get lost in. Our room connected to the ruins to enjoy drinks and the views and exploring. It was wonderful.
於 2024 年 4 月住了 1 晚

10/10 優異

Carlos

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Diane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff and the room were lovely. Parking was a bit precarious.
於 2023 年 12 月住了 2 晚

10/10 優異

Dominik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Moderne Eleganz trifft antike Klasse
Wunderbare Location mit zuvorkommenden Personal. Wir hatten auch das Restaurant getestet und waren sehr zufrieden. Die Premium-Suite war toll und sehr geräumig.
於 2023 年 12 月住了 1 晚

10/10 優異

Alexander

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Besonderer Aufenthalt, der keine Wünsche offen lies
於 2023 年 9 月住了 1 晚

10/10 優異

Paul F.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious and comfortable
Spent one night at this wonderful property. Great staff and the balcony room we had was very spacious. The museum was a great feature that explained the history of the castle.
於 2023 年 11 月住了 1 晚

8/10 不錯

Joel (Farmington Hills)

商務旅客
讚好：整潔度、設施服務和住宿狀況
The property is certainly unique. However, in my 25 years of visiting Germany 3 to 5 times per year this facility lacked typical German hospitality. Most of the staff were cordial and superficially friendly especially at breakfast. However, an older server in the dining room for dinner treated me like a second class citizen. There was room in the main room but I was seated all by myself separately.
Hermann Hüttl 於 2023年11月4日的回應
Thank you for taking the time to share your thoughts on your recent visit to our property. We genuinely appreciate your feedback as it helps us enhance our guests' experiences.We're pleased to know you found our property unique; however, we're sorry to hear that your perception of our hospitality during your stay did not meet your expectations. We sincerely apologize for any inconvenience or discomfort you experienced during your dining experience.Your feedback regarding the older server treating you separately is a concern we take seriously, and we'll be investigating this matter further to ensure that such situations do not occur again. Our goal is to provide a warm and welcoming environment for all our guests, and it is disappointing to hear when we fall short of this standard.Thank you for bringing your concerns to our attention, and we sincerely hope to have the opportunity to serve you better during your next visit.

10/10 優異

Suzanne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
downright incredible. I’d live there forever if I could.
於 2023 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Flott opphold
Flott hotell og utmerket service. Blidt personale - alltid behjelpelige. God mat både til middag og frokost.
於 2023 年 10 月住了 1 晚

10/10 優異

Graeme

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Castle & Gardens, well worth a stay
The hotel was clean and comfortable and exceeded all of my expectations. It felt genuine rather than gimmicky with a lot of attention being put into the rooms and every experience. The staff were friendly and accommodating. The room was much larger than expected and well appointed the bed was comfortable. The restaurant served good quality and tasty meals which changed nightly to give a good variety. Transport within Oberwesel is a little limited so if you are arriving by train i strongly suggest arranging a taxi in advance. I can not recommend this hotel enough. We had a wonderful 3 night stay and would gladly return!
於 2023 年 9 月住了 3 晚

10/10 優異

Pauline

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We will be back again!
於 2023 年 9 月住了 2 晚

8/10 不錯

Martin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr schön gelegen, wir hatten ein Zimmer mit Blick auf den Rhein. Das Frühstück war wirklich spitzenmässig. Das Personal sehr freundlich und zuvorkommend. Wichtige Anmerkung: Bedingt durch Treppenaufgänge über mehrere Etagen sollte eine Portion Fitness vorhanden sein. Für ältere bzw. Menschen mit Gehproblemen sollten allenfalls die unteren Ebenen angepeilt werden. Das Gepäck wurde aufs Zimmer gebracht. Das Preisniveau ist entsprechend dem Ambiente angehoben.
於 2023 年 9 月住了 3 晚

10/10 優異

Michael

於 2023 年 9 月住了 2 晚

10/10 優異

Werner

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

kayo

於 2023 年 8 月住了 1 晚

10/10 優異

Toshihiro

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
20年前にも家族で泊まりましたが、その時もスタッフの対応は最高でした。今回も接客、急な対応にも全て対応していただきました。朝食では、何とキャビアが用意されているなど、思い出に残る旅の1ページになりました。
於 2023 年 8 月住了 1 晚

10/10 優異

shahin

家人同遊
讚好：設施服務和住宿狀況
Amazing magical place
於 2023 年 8 月住了 1 晚

8/10 不錯

HIROKAZU

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The view of the Rhine from the hill is the best. As for the food at the restaurant, both the fish and the lamb meat were a bit quirky, but I wonder if that's acceptable.
於 2023 年 8 月住了 1 晚

10/10 優異

Erin

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
Absolutely enjoyed our stay.
於 2023 年 7 月住了 1 晚

10/10 優異

KRISTINE (Fairfax Station)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
So worth the price….first class service from the minute you arrive…staff makes you feel like royalty and the accommodations don’t disappoint. The attention to detail and free treats are an additional plus from a chocolate on your pillow to the drinks in the fridge and the apple schnapps on the table. The grounds are amazing too…take time to explore the gardens so many cute places to relax and enjoy the views. I will definitely be coming back.

8/10 不錯

Young Ran

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beutiful hotel
릴렉스하기에 위치도 좋고 조용합니다. 독일 첫날 호텔로 정해서 잘 쉬었습니다. 저녁에 야외에서 맥주나 와인 마시기에 분위기가 좋았고, 아침 식사가 매우 훌륭했어요.
於 2023 年 7 月住了 1 晚

10/10 優異

Marcus

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This place is a MUST SEE!!!! Amazing castle hotel!!
於 2023 年 7 月住了 1 晚

10/10 優異

Mattias

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Kian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful once in a lifetime opportunity to experience this type of accommodation. And amazingly the amenities at this facility are well within expectations from a functional standpoint. A MUST STAY if you get
於 2023 年 5 月住了 2 晚

10/10 優異

KENICHIRO

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
何から何まで最高です。これでこの値は安いですね。 日本人にオススメ。
於 2023 年 5 月住了 1 晚

10/10 優異

Jeff (Alliance)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay, lots to do and see in the area.
於 2023 年 4 月住了 1 晚

10/10 優異

Holger

讚好：整潔度、職員與服務和住宿狀況
…
於 2023 年 3 月住了 1 晚

10/10 優異

Günter

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
qq
於 2023 年 3 月住了 1 晚

10/10 優異

Christoph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service, Freundlichkeit, Frühstück und Abendessen super
於 2022 年 10 月住了 2 晚

10/10 優異

Ralf

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
於 2022 年 10 月住了 1 晚

10/10 優異

Orrin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I have stayed here before, over 30 years ago, but wanted to experience it again. Special stay in an old castle above the Rhine.
於 2022 年 10 月住了 1 晚

10/10 優異

Richard

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The best castle hotel on the Rhein with amazing staff, facilities and views.
於 2022 年 10 月住了 1 晚

10/10 優異

ROBERTO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bela Experiência
Muito boa! Gostei
於 2022 年 10 月住了 1 晚

10/10 優異

Adam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was great besides Was here to check out info for our wedding Called from states and stayed a night to check out the place on phone and emails they said yes and when we got here it was like they really don’t do weddings unless winter months
於 2022 年 10 月住了 1 晚

10/10 優異

William

家人同遊
讚好：整潔度和職員與服務
The castle was amazing.
於 2022 年 9 月住了 1 晚

10/10 優異

Kim

於 2022 年 9 月住了 1 晚

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had very high expectations for my stay when I saw the pictures of the Property,but they exceeded them!!! Super clean and comfortable rooms,friendly staff,excellent food and stunning views. Would stay here again(and again)!!
於 2022 年 9 月住了 1 晚

10/10 優異

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Die Lage ist einzigartig. Einrichtung und Service sind besonders hervorzuheben.
於 2022 年 8 月住了 2 晚

10/10 優異

Ondrej

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚

10/10 優異

Vivian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Flott borghotell med nydelig utsikt over Rhinen.
Flott hotell i en flott borg. Alt var veldig bra, både rommet, maten og selve eiendommen. Vi bodde i et rom i tårnet med balkong. Alt var veldig gjennomført, med himmelseng, safe bak bildet, stort bad, og hele det runde rommet er tidsriktig møblert. Flott utsikt over Rhinen og resten av borgen fra balkongen. God mat i restauranten, og frokosten var også meget bra. Borgen har en fin park, med mange forskjellige bygninger. Hotellet anbefales virkelig.
於 2022 年 7 月住了 1 晚

10/10 優異

Marcus

於 2022 年 7 月住了 1 晚

10/10 優異

Yoshiyasu

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
スタッフの対応も丁寧で、雰囲気がとても良い。
於 2022 年 7 月住了 1 晚

10/10 優異

Samantha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's a castle!
於 2022 年 7 月住了 1 晚

10/10 優異

Michelle

於 2022 年 6 月住了 1 晚

10/10 優異

Monika

於 2022 年 5 月住了 1 晚

2/10 很差

Carlos

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Pésimo
Muy mal. El hotel no tenía habitación aún que la reservación en hoteles.con estaba confirmada y hotels.com no nos resolvió nada y tuvimos que pagar otro hotel
於 2022 年 5 月住了 1 晚

10/10 優異

Laura

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The castle hotel was amazing in all respects. Our room was in terrific condition, the servers and front desk were knowledgeable, helpful and friendly. We wished we had time to stay another night! Definitely plan on returning!
於 2022 年 5 月住了 1 晚

10/10 優異

Takeshi

於 2022 年 4 月住了 1 晚