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海岸酒店的評價

2 out of 5
海岸酒店
921 North Coast Hwy, Oceanside, CA

評價

5.2
10 分評分，優異；404 則評價中有 70 則" "
8 分評分，不錯；404 則評價中有 59 則" "
6 分評分，一般；404 則評價中有 70 則" "
4 分評分，欠佳；404 則評價中有 56 則" "
2 分評分，很差；404 則評價中有 149 則" "

5.6/10 

整潔度

6.0/10 

職員與服務

4.8/10 

設施服務

5.0/10 

住宿狀況

評價

10/10 優異

Kayelyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loved it
Manager is super cool loved the room. Clean, friendly, nice, accommodating.
於 2021 年 1 月住了 2 晚

2/10 很差

Ann

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 2 晚

10/10 優異

Derek

於 2020 年 4 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊
不滿：職員與服務
於 2020 年 4 月住了 1 晚

8/10 不錯

Victor

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2020 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice view. Room could have used a heater and an extra blanket would have been nice but it was accommodating non the less.
於 2020 年 4 月住了 1 晚

10/10 優異

Jacqueline

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 4 月住了 1 晚

10/10 優異

Sam

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Privacy and quietness access to shops and restaurants
於 2020 年 4 月住了 1 晚

2/10 很差

Merle

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dump
This place is terrible. No heat. No ac. No hot water. No towels. No refunds. Sleep in your car before paying to stay here
於 2020 年 2 月住了 2 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This place is very scary! The rooms are super small it seems more like a housing unit for homeless. Not worth the price rooms are very cold
於 2020 年 3 月住了 1 晚

2/10 很差

Chris

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dirty place loud with guests fighting
於 2020 年 3 月住了 1 晚

4/10 欠佳

Edgar

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No towels, no toilet paper, beds were hard, 1 flat pillow, & water from sink smelled awful.
於 2020 年 3 月住了 1 晚

2/10 很差

Joseph

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Place was horrible...
於 2020 年 2 月住了 2 晚

6/10 一般

Kelly

不滿：職員與服務
Proximity to beach & entertainment was great, just wish the cleaning ladies cleaned the room better....I bought Clorox wipes & did it Myself
於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度和職員與服務
於 2020 年 2 月住了 3 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
Toilet was not clean, toilet paper was left in the toilet. I have no doubt that the hotel is rented by the hour. It was the only place that I could find. I realize that it was a three day holiday. I have pictures if you want to see them. I left my suitcase open to block the door. $50 a night would’ve been fair. I was charged 120. Please look into this place. It does not give you a great reputation Expedia
於 2020 年 2 月住了 1 晚

8/10 不錯

William

讚好：整潔度和職員與服務
於 2020 年 2 月住了 1 晚

2/10 很差

Theodore D.

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
We waited 45 min. @ office no atendant
於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務
I needed a last minute reservation on a weekend, the room they gave us for some reson wss not clean, the staff promptly prepared another room for us and were very helpful. I had just had surgery and needed a room to rest before driving all the way to LA. Thanks for all of your help.
於 2020 年 2 月住了 1 晚

8/10 不錯

Jessica

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Kind regards Ruth 於 2020年2月8日的回應
Thank you for your kind feedback and we are delighted you had such a great stay. We do hope to welcome you back again in the future

8/10 不錯

真實旅客

讚好：整潔度
Great place to stay and I would recommend it to my friends.
於 2018 年 6 月住了 1 晚
Kind regards Ruth 於 2020年2月8日的回應
Thank you for your kind feedback and we are delighted you had such a great stay. We do hope to welcome you back again in the future.

10/10 優異

NayeliDiaz (Oceanside ca)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is awsome great frendly service ... The resepsionis is such a beautifuul person .. Was able to answer our questions
於 2020 年 1 月住了 2 晚
Kind regards Ruth 於 2020年2月8日的回應
Thank you for your kind feedback and we are delighted you had such a great stay. We do hope to welcome you back again in the future.

6/10 一般

ingrid

多人同遊
不滿：整潔度和住宿狀況
於 2020 年 1 月住了 1 晚

2/10 很差

Clara

不滿：職員與服務和住宿狀況
Not safe for women alone
I arrived in Oceanside at night and had my reservation at this motel. A weird man was talking to me while I was doing my check-in, and then the man went to knock my room's door. I could hear him sighing. Thankfully he didn't force the door and I didn't open, but the experience was awful and very scary. After a while, I couldn't hear him anymore, so I looked through the window and I saw him parked in the motel's parking area. Since there were other 2 people in the parking area, I decided to leave the motel. They gave me my money back because I had just arrived, and the woman in the reception was nice and walked me to the next hotel, but still, I think unfortunately the place is not safe for a woman traveling alone. I bet this does not happen often, but I want to warn that the place is not nice at night, there is no security. Also, the rooms are kind of depressing.
於 2019 年 12 月住了 1 晚

10/10 優異

Christina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient check in
We love them at the Coast Inn! They are very nice and accommodating to the needs of their guests.
於 2020 年 1 月住了 1 晚
Coast Inn 於 2020年2月8日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Disgusting Room
The bed and bed sheets were disgusting. I was very itchy and my wife became sick the next day. The floor was dirty, bathroom was filthy, The front desks was nice and polite but the room i was in was not properly cleaned.
於 2019 年 12 月住了 1 晚
Coast Inn 於 2020年2月8日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

James

商務旅客
不滿：整潔度和住宿狀況
While it was inexpensive ($53 for just me) based on the name, it was disappointing
於 2019 年 12 月住了 1 晚
Sincerely Ruth 於 2020年2月8日的回應
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

6/10 一般

真實旅客

寵物同遊, 商務旅客
讚好：整潔度
不滿：職員與服務和設施服務
Super price, just don't expect anything for these low rates. Was told they'd bring me a microwave when one became available. They never did. I would think EVERY ROOM would have a microwave with as cheap as they are. Wouldn't have any where to put it except on my small nightstand. The shower was super small.
於 2019 年 12 月住了 6 晚
Coast Inn 於 2019年12月25日的回應
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

10/10 優異

Harry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel with cleaning friendly
於 2019 年 12 月住了 1 晚
Coast Inn 於 2019年12月17日的回應
Thank you for your kind feedback and we are delighted you had such a great stay. We do hope to welcome you back again in the future.

6/10 一般

Timothy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay.
The housekeeping lady was very nice and friendly, sweet woman. She was very apologetic because she didn’t have my room ready by the 3:00 check in time. She wasn’t too far past the 3:00 mark. The WIFi didn’t work let entire time. I advise them but nothing happened. Otherwise room107 is a good room to request and stay in.
於 2019 年 12 月住了 1 晚
Coast Inn 於 2019年12月17日的回應
Thank you for your kind feedback and we are delighted you had such a great stay. We do hope to welcome you back again in the future.

6/10 一般

Melissa

不滿：住宿狀況
於 2019 年 11 月住了 3 晚
Coast Inn 於 2019年12月17日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Wish there was coffee service in the morning. Otherwise perfect.
於 2019 年 12 月住了 1 晚
COAST INN 於 2019年12月11日的回應
Thank you for your kind feedback and we are delighted you had such a great stay. We do hope to welcome you back again in the future. Kind regards Ruth

2/10 很差

真實旅客

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Upon arrival no one was at the front desk. Waited approximately 15 minutes for someone to show up and no one did. I walked outside to look for someone to assist me. When I finally got to the room, I noticed the one shower cloth and one bath towel were both wet from a leaking shower head. When trying to inform the front desk about the situation no one ever answered the phone. I gave up! The bad experience didn’t end there, it was another struggle trying to check out the following day. Ridiculous no one at the desk once again. I called the property five times till someone answered. It was a horrible experience I DO NOT RECOMMEND THIS PLACE... I would have preferred to pay few bucks more for a better experience. Will not be visiting here ever again.
於 2019 年 11 月住了 1 晚
COAST INN 於 2019年12月2日的回應
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely Ruth Coast Inn Motel

2/10 很差

allen

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Horrible.
於 2019 年 11 月住了 1 晚
Coast Inn 於 2019年11月21日的回應
We will address this directly

2/10 很差

真實旅客

伴侶同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
This place looked like a trap house. Terrible! no towels and sheets smelled funny.
於 2019 年 11 月住了 1 晚
Coast Inn 於 2019年11月21日的回應
we will address this directly

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Nicely remodeled room, easy check in.
於 2019 年 11 月住了 1 晚
Coast Inn 於 2019年11月15日的回應
Thank you for your kind feedback and we are delighted you had such a great stay. We do hope to welcome you back again in the future. Kind regards Ruth

8/10 不錯

真實旅客

讚好：職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 1 晚
Coast Inn 於 2019年11月12日的回應
THANKS FOR YOUR RESPONSE, WE APPRECIATE YOUR FEEDBACK

8/10 不錯

Matthew

多人同遊
讚好：職員與服務和客房舒適度
不滿：住宿狀況
Place needs painting . Holes in wall but service was good thx
於 2019 年 11 月住了 1 晚
Coast Inn 於 2019年11月7日的回應
Thank you for providing us with this feedback. It's through information like this that we can continue to improve the guest experience. We are sorry to hear that we were not able to meet all your expectations. Please rest assured we will be sharing your comments with our team and your comments will be sure to improve our operations. Thank you for staying with us.

4/10 欠佳

Belem

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Coast Inn 於 2019年11月2日的回應
THANKS FOR YOUR RESPONSE, WE APPRECIATE YOUR FEEDBACK

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
於 2019 年 10 月住了 1 晚
COAST iNN 於 2019年10月20日的回應
THANKS FOR YOUR RESPONSE, WE APPRECIATE YOUR FEEDBACK

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 10 月住了 1 晚
Coast Inn 於 2019年10月12日的回應
THANKS FOR YOUR RESPONSE, WE APPRECIATE YOUR FEEDBACK

2/10 很差

真實旅客

商務旅客, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This property seemed to be on its last legs. The deadbolt in the doorway was seemingly held together by glue. The bathroom sink was not functional, the bathroom itself was not clean, and the linens given to us were dirty. The bedroom was taken over by the bed, to get to the rest room, you had to practically jump over the bed. Entering the lot was a huge bump that if you were not careful could knock off your bumper. The parking lot reeked of marijuana. It was located in close proximity to a strip club. It was in walking distance of the beach and downtown. It is unfortunate that the hotel itself did not feel safe and the quality of life was subpar. We actually left because we did not feel safe at all.
於 2019 年 10 月住了 1 晚
Coast Inn 於 2019年10月6日的回應
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
Coast Inn 於 2019年10月6日的回應
THANKS FOR YOUR RESPONSE, WE APPRECIATE YOUR FEEDBACK!

6/10 一般

真實旅客

不滿：設施服務和住宿狀況
The room was spacious and clean enough. They gave me plenty of towels and toiletries. The cable TV was good most of the time - it froze up/stuck on same channel for 10 mins a couple times. But the cons were plentiful. First, I was given the wrong room number key and walked in on some people. Then the key stopped working one night and I had to get the card recoded. There was no a/c or heater - just a ceiling fan. There was no overhead vent fan in the bathroom. The WiFi connected but didn't work for more than a few seconds and then would kick me off right away. WiFI was the same way all three days. There were some interesting people living downstairs perhaps long time stays. Me and my next door neighbor were told that some of the "junkies" staying there unplug the WiFi because they think it is spying on them. There was no microwave or refrigerator in the room and they had to be requested. I asked both days and still nothing became available. It seemed like they were a little too laid back on important issues. I would not stay here again unless there were no other options for nearly the same price.
於 2019 年 9 月住了 2 晚
Coast Inn 於 2019年10月1日的回應
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 很差

RodneySampson

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
I paid for the room for tow nights.. When I returned to the room. My bags were outside and someone else's was in the room i paid for.. a watch and necklace was missing. Worse hotel
於 2019 年 9 月住了 1 晚
COAST INN MOTEL 於 2019年9月15日的回應
Thank you for providing us with this feedback. It's through information like this that we can continue to improve the guest experience. We are sorry to hear that we were not able to meet all your expectations. Please rest assured we will be sharing your comments with our team and your comments will be sure to improve our operations. Thank you for staying with us.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務和住宿狀況
於 2019 年 9 月住了 1 晚
COAST INN 於 2019年9月11日的回應
THANKS FOR YOUR RESPONSE, WE APPRECIATE YOUR FEEDBACK!

8/10 不錯

Joshua

讚好：整潔度和職員與服務
於 2019 年 8 月住了 4 晚
COAST INN 於 2019年9月11日的回應
THANKS FOR YOUR RESPONSE, WE APPRECIATE YOUR FEEDBACK!

8/10 不錯

Rhonda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
coast inn 於 2019年9月6日的回應
THANKS FOR YOUR RESPONSE, WE APPRECIATE YOUR FEEDBACK!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The bed is comfortable The shower head looks like its moldy and the sink too
於 2019 年 8 月住了 1 晚
coast inn 於 2019年9月3日的回應
THANKS FOR YOUR RESPONSE, WE APPRECIATE YOUR FEEDBACK!

6/10 一般

Taylor

讚好：整潔度
不滿：職員與服務
Room was ok. Staff ehhh thumbs down
Room was clean enough. No bugs or any roaches thank God. Staff was not so accomadating I called upfront to get a towel fr. The maid and the main receptionist told me to go out and look for the maid to ask her for new towels... The non deluxe rooms don't have air conditioning. And the house keeper was super pushy our first night and began to enter our room even though we were answering her telling her we didn't want house keeping service. It was startling and really strange. We also booked for two nights in a row and the house keeper was given wrong information so she came banging loudly on our door stating we needed to pay for the room or get out now... there was a mixup from the front desk but still after the apology it was just unprofessional and shocking how it was handled. Finally I paid 48$ in the beginning of the week and when we tried to ask the front desk receptionist we needed to stay for. Another 5 days was there a deal we could work out she refused and said tonight, Friday night, would be 140$ to book the same. Room I paid 100$ less the night before. Crazy that they would rather jack up the cost then keep the room booked for another week. Just shows places are money hungry rather then keeping business. We will be booking elsewhere because of all these issues we encountered. Shame...
於 2019 年 8 月住了 2 晚