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"Excellent location for dining, shopping and transport options. Staff were great and the hotel is clean"

"Yes, clean room helpful staff would stay again and very close to the station. "

"This hotel was average in terms of amenities but the staff were top notch. I asked if it was possible to get in before the check-in time and they said only with a fee but half an hour before, they let us go in which waa really appreciated. The beds were clean, room was spacious, and my kids loved jumping on the sturdy and thick couch cushions (sorry!). We ate supermarket food most of the time and sometimes forgot to get chopsticks. They let us borrow some from the kitchen. Not a huge thing for them but it saved us from having to go out and scrounge for them. The same person who let us check-in early also picked up our garbage bag and chopsticks. They could easily ask us to bring it down but the effort is what stood out to me."

"Loved my first stay in Nagoya primarily because of this wonderfully located hotel next to great shopping, restaurants, and most importantly, close to Nagoya Station. I will always stay at this hotel - beautiful lobby and clean and up to date rooms. "

"Very efficient and nice staff and service "

"A nice hotel overall in terms of location and cleanliness. If you booking the larger twin room, be forewarned that the noise from the freight trains throughout the night can be bothersome. The mattress is in dire need of a refresh, the lumps on the bed, coupled by train noises makes a good night sleep challenging. Wonder why the builder did not opt for better insulated windows, being well aware that this side of the building is right above the train tracks."

"all good"

"The room was huge size not typical Japanese room. Amazing. Location was superb. Staff was nice. "