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"Language can be a bit of a problem but the hotel and spa are really great. The spa is clean, the sauna rooms in the spa area are great. The hotel has upper floors that include time in the private hot tub if you are not ready for the public hot tubs yet. Views of the harbor are really nice."

"Beautiful hotel. Lovely staff. Wonderful onsen experience."

"Amazing location with sea view like we were in Hawaii Breakfast buffet variety was abundant Friendly helpful staff The hot bath and venue decor are dated, a facelift will raise the standard up a few notches "

"Clean well maintained property. Despite right next to train station, the room is very quiet due to double pane window. Nice laundromat which you can monitor the availability and progress with TV in your room. "

"Good variety of breakfast. Helpful and polite staff. Clean and comfortable room."

"We enjoyed our first time stay at Atami but didn’t see anything “premium” about this Onsen. The breakfast and dinner buffet was satisfying."

"This is a lovely ryokan. We had a private onsen but our adult children used the public one and liked it very much. The food was excellent but there was way too much. Nice to wander around the little town and stop at the excellent bakery near the train station."

"It's an amazing hotel.staff were wonderful"

"Highly recommend, you will love this hotel"