I took this trip with my wife and little son. When we arrived the hotel, no one is there. Front door is closed and no one answer the phone call. We felt like we are going to stay outside for the night. Finally, we talk to a friendly tenant who told me that hotel should have sent a mail to me. Then I started to search my mailbox then found the password is in the garbage mail. We are upset that description of this hotel mention nothing about this.