I would like a refund. This property was not in a condition to stay. We were not going to keep our 2 year old within these conditions. There were urine stains, used rags, and hair in different spaces in the room. I will be happy to provide pictures. Please reach out to me and let me know what my refund options are.
Josh
於 2024 年 5 月住了 1 晚
8/10 不錯
NEDRA (Van Buren)
2024年5月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The curtain for the walk-in shower was useless.
NEDRA
於 2024 年 4 月住了 2 晚
8/10 不錯
Joan
家人同遊
2024年4月27日
讚好:職員與服務和住宿狀況
Super comfy beds
Joan
於 2024 年 4 月住了 2 晚
10/10 優異
Kelly (Conroe)
家人同遊, 伴侶同遊, 寵物同遊, 商務旅客
2024年4月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. Much nicer than the others nearby. The hotel mgr or front desk clerk acknowledged us by name and our fur baby. He was very polite. I was very pleased with our stay.
Kelly
於 2024 年 4 月住了 1 晚
8/10 不錯
Amanda
家人同遊
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great one night stay. Check-in was really fast & efficient. We also enjoyed the breakfast.
Amanda
於 2024 年 3 月住了 1 晚
6/10 一般
Amanda
親子同遊
2024年3月18日
Poorly staffed but staff was very very nice and accommodated their best. Pool was not very clean. Elevator call button broken/exposed on our floor. Housekeeping called once a day early morning so our room never got cleaned up on our two night stay. Bathroom supplies were minimal-one bad if soap, one shampoo one conditioner one lotion which were used up after one person. Had to ask for extra towels often but easy to get.
Amanda
於 2024 年 3 月住了 2 晚
8/10 不錯
Matt (Kirkland)
2024年3月16日
讚好:整潔度、職員與服務和住宿狀況
We stayed for a family vacation and enjoyed the property. It was not a new property, but they have done well maintaining the area and keeping everything clean.
The compliments go to the individuals working there as it was always a nice smile and happy discussion whenever we would come or leave.
The criticisms are mainly for the beds which were very uncomfortable for us personally. I suspect each person is their own when it comes to beds and maybe others would find this type of stiffness refreshing.
I recommend anyone stay at this location as you will find a good place to be with a decent pool and breakfast as well. We traveled with our kids and also noticed many other families with kids, so this is definitely a kid friendly hotel.
Matt
於 2024 年 3 月住了 5 晚
10/10 優異
Robert
2024年3月13日
讚好:整潔度、職員與服務和住宿狀況
Robert
於 2024 年 3 月住了 1 晚
10/10 優異
Erika (Okc)
親子同遊, 商務旅客
2024年3月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
They are very good with dogs! Thank you much
Erika
於 2024 年 3 月住了 1 晚
4/10 欠佳
Jaclyn
親子同遊
2024年2月26日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Someones dirty tissues were left in my bed so the bedding obviously wasnt cleaned or changed.