Was charged a 25.00 damage deposit upon check. I'd already paid for the room through Expedia. It was returned in about a week. Was suppose to have breakfast provided but the lobby was closed. Never opened during my stay.
John
於 2024 年 5 月住了 1 晚
6/10 一般
Destiny
家人同遊
2024年5月6日
讚好:職員與服務和住宿狀況
不滿:設施服務
No breakfast, btw.
Destiny
於 2024 年 5 月住了 2 晚
10/10 優異
William
2024年4月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
JC was very helpful and made me feel at home.
William
於 2024 年 4 月住了 1 晚
8/10 不錯
Kapreece
家人同遊, 親子同遊, 伴侶同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Could use some improvements but so far so good
Kapreece
於 2024 年 4 月住了 2 晚
2/10 很差
michelle
2024年3月31日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Got accused of stealing towels and I got charged for them, they did not return my deposit either. Terrible staff, very rude scammers. DO NOT STAY HERE!!!!
michelle
於 2024 年 3 月住了 2 晚
8/10 不錯
Anita
多人同遊
2024年3月21日
讚好:整潔度、職員與服務和住宿狀況
Low rates and smoking rooms.
Anita
於 2024 年 3 月住了 2 晚
4/10 欠佳
lashawna
親子同遊
2024年3月16日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This staff was by far the rudest people I have met from the east coast to the west. They are completely unaware of customer service, im 37 weeks pregnant and had an argument about towels that I never received and they don't serve breakfast because of a covid variant. I don't recommend anyone stay here if you have other options.
lashawna
於 2024 年 3 月住了 3 晚
8/10 不錯
Kay (KANSAS CITY)
2024年2月11日
Kay
於 2024 年 2 月住了 1 晚
4/10 欠佳
Candice
家人同遊
2024年2月10日
不滿:整潔度、職員與服務和住宿狀況
Poor service
When we first checked in (late) we were told that they were going to cancel our stay cause my card declined. I was a bit disappointed that they werent going to call or wait until we got there.
When we got to the room, the sheets had a hand print and dirt on them looked like makeup or something. When I went to call front desk, there was no phone...found it in the closet unplugged. Finally got the front desk and they attendant said it was probably just from the maintenance guy fixing the bed and seemed to expect me to just sleep on it. I finally got him to come to the room to see and he still tried to explain it was jusr from maintenance and not a big deal. Had to ask him for new bedding, which he brought to me to put on the bed.
We were not impressed...mainly with the customer service.
Candice
於 2024 年 2 月住了 1 晚
4/10 欠佳
Linda
2024年2月6日
不滿:職員與服務和住宿狀況
Old and smelly.
There was a bad smell in room, even though it was clean. Hotel is very old. Huge truck left at 4am- woke us with its very loud noise.