My visit did not start well. The elevator malfunctioned, with the door unable to close. This was an issue, since I had a full cart of luggage. The girl on the front desk was apologetic, but could not really help. Ultimately, the elevator started working. Then, when we got to the room, the keys did not work very well. It took me several attempts to get into the room. I went to the front desk and got a new set of card keys. I asked the person on the front desk if there was some trick to getting into the rooms, and they ended up giving me wrong advice on how to get into the room. It was extremely frustrating after a long day. But, the room itself was clean and cool, and the bed was very comfortable. In terms of cleanliness, I got into the elevator and rode down with someone who turned out to be an employee of the hotel. There was spilt milk in the elevator, and this person did not clean it up. It was still there when got into the elevator later. Perhaps it was someone else's job, but it did not leave me with a very good impression. I would not stay at this particular Comfort Inn again.