The check- in and check-out were a breeze and the staff very friendly and helpful. The shower could’ve have been cleaner.
Anna
於 2024 年 4 月住了 1 晚
10/10 優異
Alan
2024年4月24日
讚好:整潔度、職員與服務和住宿狀況
Alan
於 2024 年 4 月住了 4 晚
10/10 優異
Amy
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amy
於 2024 年 4 月住了 1 晚
6/10 一般
Timothy
2024年4月10日
Timothy
於 2024 年 4 月住了 1 晚
2/10 很差
Dante
2024年4月9日
Dante
於 2024 年 4 月住了 1 晚
10/10 優異
Jinsok (Columbia)
2024年4月6日
讚好:整潔度、職員與服務和住宿狀況
Wonderful
Very clean room
Jinsok
於 2024 年 4 月住了 1 晚
10/10 優異
Mohammed
2024年4月5日
Mohammed
於 2024 年 3 月住了 1 晚
8/10 不錯
Thierry
2024年4月3日
Thierry
於 2024 年 3 月住了 1 晚
10/10 優異
Zaher
伴侶同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super clean
Zaher
於 2024 年 3 月住了 1 晚
2/10 很差
Chauncey
2024年3月27日
Chauncey
於 2024 年 3 月住了 1 晚
8/10 不錯
andrea
2024年3月19日
andrea
於 2024 年 3 月住了 2 晚
10/10 優異
Victoria
2024年3月17日
讚好:整潔度、職員與服務和住宿狀況
Victoria
於 2024 年 3 月住了 2 晚
10/10 優異
Joyce
家人同遊
2024年3月16日
All is going well.
Joyce
於 2024 年 3 月住了 1 晚
10/10 優異
David
2024年3月15日
David
於 2024 年 3 月住了 1 晚
10/10 優異
Chelsea
2024年2月11日
讚好:整潔度、職員與服務和住宿狀況
Fast check in and very clean and quiet
Chelsea
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月12日的回應
Dear Chelsea,Thank you for staying with us at Radisson Hotel Oklahoma City Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 優異
Arthur
商務旅客
2024年2月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient and safe, staff was friendly and courteous. Clean rooms and bathrooms. Restaurant and bar on site.
Arthur
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月4日的回應
Dear Arthur,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
6/10 一般
Brett
商務旅客
2024年2月1日
讚好:職員與服務
Staff were great, no complaints there. Room was spacious. Bathroom was like contractors took a lunch break and never came back. Shower base was gross - I put down a towel before getting in. Maintenance and cleaning (in my particular room anyway) need improvement.
Brett
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月1日的回應
Dear Brett,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
10/10 優異
Jennifer
商務旅客
2024年1月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jennifer
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月24日的回應
Dear Jennifer,It was great to have you staying with us at Radisson Hotel Oklahoma City Airport and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
10/10 優異
Jennifer
商務旅客
2024年1月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The property shares with 4 points by Sheraton but there are 2 separate addresses. The properties share a restaurant/bar. Room was clean. Managers & staff were friendly.
Jennifer
於 2024 年 1 月住了 4 晚
General Manager 於 2024年1月23日的回應
Dear Jennifer,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
6/10 一般
Travis
商務旅客
2024年1月6日
讚好:職員與服務
不滿:設施服務
Travis
於 2023 年 12 月住了 2 晚
General Manager 於 2024年1月8日的回應
Dear Travis,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
6/10 一般
Xong
商務旅客
2024年1月4日
讚好:職員與服務
Xong
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月8日的回應
Dear Xong,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
2/10 很差
真實旅客
2024年1月1日
不滿:整潔度、職員與服務和住宿狀況
There was hair in the room left over from someone’s previous stay, faucet was broken off bathroom sink, shower had low pressure and no hot water, towels looked dirty.
真實旅客
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月7日的回應
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
8/10 不錯
Glenna (Springfield)
伴侶同遊
2023年12月25日
讚好:整潔度和職員與服務
Staff was friendly. Room was clean but noisy and shower was slippery. Almost fell.
Glenna
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月25日的回應
Dear Glenna,Thank you for staying with us at Radisson Hotel Oklahoma City Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 優異
真實旅客
多人同遊
2023年12月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The staff was very helpful and friendly. The shuttle service to the airport and dinner was a great feature.
真實旅客
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月14日的回應
Dear Guest,Thank you for choosing us at Radisson Hotel Oklahoma City Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
6/10 一般
Lanny
商務旅客
2023年12月8日
讚好:職員與服務
Shower drain loose and dangerous
Bed cover stained
Hair in shower and around toilet
Drinks in bar and food expensive
Had to pay for breakfast
Bad neighborhood
Lanny
於 2023 年 12 月住了 2 晚
General Manager 於 2023年12月14日的回應
Dear Lanny,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
10/10 優異
Christopher
商務旅客
2023年11月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very helpful staff!
Demont was outstanding! His customer service and willingness to help is top notch! Very much appreciated.
Christopher
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月21日的回應
Dear Christopher,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
4/10 欠佳
Cedric
商務旅客
2023年11月18日
不滿:整潔度、職員與服務和住宿狀況
Did not like the room service. (bed not made up, ran out of clean wash cloths, almost ran out of toilet paper.
Cedric
於 2023 年 11 月住了 6 晚
General Manager 於 2023年11月19日的回應
Dear Cedric,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
10/10 優異
Grace
2023年10月22日
Grace
於 2023 年 9 月住了 2 晚
General Manager 於 2023年10月24日的回應
Dear Grace,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 優異
Dwaine
2023年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quiet, very clean, excellent maid service. Good coffee at the lounge in the early morning.
Dwaine
於 2023 年 10 月住了 5 晚
General Manager 於 2023年10月22日的回應
Dear Dwaine,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
10/10 優異
Linda
家人同遊
2023年10月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Linda
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月22日的回應
Dear Linda,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
6/10 一般
Diana
家人同遊
2023年10月19日
讚好:職員與服務
不滿:設施服務和住宿狀況
Overall this was a decent property in a safe area. The hotel feels like it was recently remodeled but never finished. Our room did not have the frig or microwave we had to request them. A few of the rooms on our floor did not have door locks or handles (there were holes in the door for them). The hotel is on the cusp of awesomeness. The employees are very friendly and accommodating. The wifi is non-existent and for some reason cell service is next to none within the building, you step outside and it is great.
Diana
於 2023 年 10 月住了 5 晚
General Manager 於 2023年10月20日的回應
Dear Diana,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
6/10 一般
Fred
2023年10月14日
Fred
於 2023 年 10 月住了 1 晚
General Manager 於 2023年11月3日的回應
Dear Fred,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
10/10 優異
Rosa
2023年10月3日
Rosa
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月24日的回應
Dear Rosa,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
4/10 欠佳
Kameo
家人同遊
2023年10月1日
Front desk check in great easy. Room clean. Bed kinda hard so didn’t sleep good but that’s normal with almost all hotels. My issue. Check out is 11am I was just woken at 8 by house keeping whom google translate was used to explain this bc they didn’t understand why I was still in the room at 8am….. I needed sleep for this trip and hard bed and now this I’m up and can’t go back to sleep leaves me very upset. Also, barn door bathroom on design is horrible!
Kameo
於 2023 年 9 月住了 1 晚
General Manager 於 2023年10月2日的回應
Dear Kameo,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
8/10 不錯
Tina
2023年9月8日
讚好:整潔度、職員與服務和客房舒適度
The toilet stopped working twice repaired once than broke again. Staff was friendly room was very clean and comfortable.
Tina
於 2023 年 9 月住了 2 晚
General Manager 於 2023年10月31日的回應
Dear Tina,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 優異
Richard
家人同遊
2023年9月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Service.
Richard
於 2023 年 8 月住了 2 晚
10/10 優異
Mandey
家人同遊
2023年8月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The employees were very welcoming at the front desk. Lobby was very clean. Room was amazing! Bed was comfortable, bathroom was very clean. My stay was 5 days and even though they said they would clean the room every other day they came in every day.
The only thing I would suggest is my room only had a refrigerator. It would have been nice to have a microwave as well.
Over all my stay was great and we will definitely stay there next year
Mandey
於 2023 年 8 月住了 3 晚
10/10 優異
Jennifer
2023年8月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was great. It was clean, comfortable, relaxing. The staff was very friendly, helpful. They greeted us every time we came through the front door. We are very pleased to have stayed there.
Jennifer
於 2023 年 8 月住了 7 晚
2/10 很差
Jeff
商務旅客
2023年8月7日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No refrigerator, microwave, bedside clock, or shampoo. Pool is ridiculously cold and no towels provided
Jeff
於 2023 年 7 月住了 3 晚
10/10 優異
Lindsay
2023年7月31日
Lindsay
於 2023 年 7 月住了 1 晚
10/10 優異
Dan
伴侶同遊, 寵物同遊
2023年7月27日
Good staff, clean place
Dan
於 2023 年 7 月住了 1 晚
6/10 一般
Jeff
商務旅客
2023年7月25日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Bar
Jeff
於 2023 年 7 月住了 2 晚
Customer Care 於 2023年8月1日的回應
Thank you for taking the time to write a review. We are sorry to hear about the concern regarding the bar at that time. We are striving hard to provide comfortable accommodation to all of our valued guests and we apologize for the inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management as it assists us in our continuous goal of improving our services. We would certainly be grateful for another opportunity to serve you in the future.
4/10 欠佳
Krystal
家人同遊
2023年7月24日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Krystal
於 2023 年 7 月住了 3 晚
8/10 不錯
Dan
2023年7月23日
Dan
於 2023 年 7 月住了 1 晚
10/10 優異
John
商務旅客
2023年7月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
John
於 2023 年 7 月住了 2 晚
2/10 很差
Aderius
2023年7月18日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Aderius
於 2023 年 7 月住了 2 晚
2/10 很差
Karamjit
伴侶同遊, 寵物同遊
2023年7月14日
不滿:整潔度、設施服務和住宿狀況
Our room was literally not cleaned. We first noticed that the floor was dirty. Then saw the toilet paper roll was almost finished and we hadnt even used it yet we only had two big towels and no other towels (none for the sink or for handwashing). We checked in at 10 pm due to troubles in our travel and then we noticed our actual bedsheet had stains all over it (we took pictures of that too). We also only had one glass and we have stayed in enough hotels to know what is to be stalked in the rooms and our definitely did not have most of the things. This just concerns me on what else was not clean. We were so exhausted that didnt get a chance to change our room. In hindsight I definitely should have asked for a change in room but who knows if that would have been clean we did report our concerns to the front staff. And they said they would relay it to the manager but heard nothing more. We have stayed at radisson before and this absolutely did not meet the standards we had
Karamjit
於 2023 年 7 月住了 1 晚
Customer Care 於 2023年7月18日的回應
Thank you for writing a review. We are saddened to hear that your experience was anything less than satisfying due to the cleanliness of the room and bed sheets, the concern you had about the room amenities as well as the service at that time. Please know that we are striving to keep a good quality of service in all aspects which are indicative of our standards, and these have been shared with our management for further improvements. We hope that you will allow us to redeem ourselves and deliver a seamless experience on your next stay.
6/10 一般
Lawrence
2023年7月11日
Lawrence
於 2023 年 7 月住了 1 晚
4/10 欠佳
Marriette
家人同遊
2023年7月10日
讚好:住宿狀況
不滿:整潔度
No hand soap&washclothes
Marriette
於 2023 年 7 月住了 1 晚
Customer Care 於 2023年7月23日的回應
Thank you for writing a review. We are saddened to hear that your experience was anything less than satisfying due to the availability of hand soap and washcloths at that time. Please know that we are striving to keep a good quality of service in all aspects, which is indicative of our standards, and these have been shared with our management for further improvements. We hope for another opportunity to make a more favorable impression in the future.
10/10 優異
LaDonna
伴侶同遊
2023年7月6日
讚好:整潔度、職員與服務和住宿狀況
Staff was really nice and patient when I called her more than once and she found a room with microwave and then helped me with the AC.