Dear Kermit,Thank you for your 5-star review of Everline Resort & Spa! We're excited that you enjoyed the direct chair lift access to Palisades Tahoe from our property and found our self-parking convenient. In addition to our winter fun, we also have plenty of incredible summer activities at our resort and around Lake Tahoe, from hiking and biking trails to water slides and fishing. We hope to welcome you back to experience all the adventures Lake Tahoe has to offer in the summer!Cheers,Kirsten M.Chief of Staff

Dear Michael,Thank you for the amazing 5-star review of Everline Resort & Spa! We, too, love the direct lift access to Palisades Tahoe. We're thrilled that you had an amazing time on the slopes and look forward to welcoming you back for more ski adventures in the future!Kind regards,Kirsten M.Chief of Staff

Dear Evan,Thank you for your feedback. We're thrilled to hear that you enjoyed your stay at our resort and especially the direct chairlift access to Palisades Tahoe. Regarding the parking fee, we apologize for any inconvenience this may have caused. We understand the importance of transparency in pricing, and we're sorry if this detail was not clearly communicated during your booking process. Your feedback is valuable to us, and we'll certainly take it into consideration to improve our communication with guests moving forward.We hope that despite this issue, you were able to fully enjoy your time at our resort, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Kirsten M.Chief of Staff

Dear Thomas,We're thrilled to hear that you had a fantastic experience at Everline Resort & Spa! Thank you so much for taking the time to share your positive feedback with us and fellow travelers. Our team works hard to ensure that every guest enjoys a memorable stay, and we're delighted that we could exceed your expectations. Your glowing review is truly appreciated, and we can't wait to welcome you back for another unforgettable stay with us!Kind regards,Kirsten M.Chief of Staff

Dear Stephanie,Right back at ya! We appreciate the 5-star review and glad that you had a positive experience at Everline Resort & Spa! If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out. Your feedback is much appreciated. Thanks again and we look forward to welcoming you back soon!Kind regards,Kirsten M.Chief of Staff

Dear Zia,Thank you for taking the time to share your feedback with us. If there's anything specific you'd like to share with us, please feel free to reach out anytime. Your feedback is much appreciated. Thanks again for choosing to stay with us and we look forward to welcoming you back soon!Warm regards,Kirsten M.Chief of Staff

Dear Mariela,Thank you for your 5-star review of Everline Resort & Spa! If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to us directly. Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten M.Chief of Staff

Dear Eugene,Thank you for taking the time to leave us a review.Your satisfaction is our top priority, and we want to ensure that your future visits exceed your expectations. If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to us directly. Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten

Dear Sarah,Thank you for your feedback. If there's anything specific you'd like to share with us, please feel free to reach out anytime. Your feedback is much appreciated. Thanks again for choosing to stay with us and we look forward to welcoming you back soon!Warm regards,Kirsten M.Chief of Staff

Dear Mike,Thank you so much for your glowing 5-star review! We're happy to hear that you enjoyed your stay with us at Everline Resort & Spa. It was our pleasure to have you as our guest, and we truly appreciate your support. We look forward to welcoming you back soon!Kind regards,Kirsten M.Chief of Staff

Dear Ron,We apologize for the inconvenience you faced with the delay in getting your room ready. We understand that waiting, especially after a day of skiing, is not the welcome we aim to provide. Your feedback is invaluable, and we will be working to address this issue promptly to ensure a more efficient check-in process for you and guests in the future. If there's anything we can do to make it up to you or assist you further, please don't hesitate to reach out. We hope for the opportunity to regain your trust and provide you with a seamless and enjoyable experience during your next visit.Kind regards,Kirsten M.Chief of Staff

Dear Brenna,Thank you for taking the time to share your experience at our resort. If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to our management team directly. Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten M.Chief of Staff

Dear Jennifer,Thank you for your 5-star review of Everline Resort & Spa! If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to us anytime! Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten M.Chief of Staff

Dear Jesus,Thank you for your 5-star review of Everline Resort & Spa! If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to us. Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten M.Chief of Staff

Dear Edith,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our direct access chair lift. We apologize for the issues you experienced during your stay. We understand that a stressful check-in and disruptive neighbors can significantly impact your overall experience. Please know that your concerns have been noted and we will address them with our team. We appreciate your understanding and hope to have the opportunity to welcome you back soon!Warm regards,Kirsten M.Chief of Staff

Dear Thomas,Thank you for your positive review of Everline Resort & Spa! We're glad to hear that you enjoyed your stay with us and that our team members provided you with a positive experience. We appreciate your feedback regarding the parking fee, and we understand your concerns. We will take your suggestion into consideration as we continuously strive to enhance our guest experience. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Kind regards,Kirsten M.Chief of Staff

Dear Siu,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed all our dining options, particularly Sandy's Pub and Cascades! We appreciate your suggestions regarding the game room and are currently working on adding more memorable activities for our guests and their families! Thank you for choosing to stay at Everline Resort & Spa during Lunar New Years! We always enjoy the fireworks and festivities. We hope to see you and your family again next year! Warm regards,Kirsten M.Chief of Staff

Dear Ylhung,Thank you for taking the time to share your feedback regarding our self-parking. We apologize for any inconvenience this may have caused you during your stay. We appreciate your comments as it helps us better serve you and other future guests. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back soon and thank you again for choosing to stay with us!Warm regards,Kirsten M.Chief of Staff

Dear Chris,Thank you for taking the time to share your experience with us and we are sorry for the inconveniences you experienced. We understand that proximity of other guests and the noise level were not to your expectations. We do our best to accommodate guest preference, factors such as room availability, housekeeping logistics, and special requests may influence room assignments. We appreciate your suggestions and will certainly consider this as we continue to improve upon our guest experience. We also apologize for the long wait with our valet service, please know that your feedback and will be shared with our team. We hope to have the opportunity to welcome you back in the future, providing you with a more seamless and enjoyable stay.Warm regards,Kirsten M.Chief of Staff

Dear Ginette,Thank you for your 5-star review of Everline Resort & Spa! If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to us directly on our website. Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten M.Chief of Staff

Dear Bradley,Thank you for taking the time to share your feedback about your recent stay with us. It's great to hear that you enjoyed the rooms and property grounds. We acknowledge the importance of a well-staffed and efficiently run resort, and we are actively working on improving our staffing levels and training processes. Your feedback is important to us, and we will ensure that our team is better equipped to meet the high standards expected of a 5-star resort. We hope to have the pleasure of welcoming you and your family back with an improved and seamless experience in the future.Best regards,Kirsten M.Chief of Staff

Dear Quinn,Thank you for your 5-star review of Everline Resort & Spa! If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to us anytime. Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten M.Chief of Staff

Dear Deborah,Thank you for your feedback. If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to us directly. Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten M.Chief of Staff

Dear Tyrone,Thank you for sharing your experience at our resort. Please feel free to reach out to us directly at if there is anything specific you'd like to share or suggest for further improvement. We look forward to welcoming you back to your Tahoe home away from home!Kind regards, Kirsten M.Chief of Staff

Dear Wolfram,Thank you for taking the time to share your positive experience at Everline Resort & Spa! We are thrilled to hear that you enjoyed all our amenities and dining options that our resort offers. Indeed, our location is one of our most cherished attributes and we are glad it added value to your stay with us. Please let us know when we have the pleasure of welcoming you back!Warm regards, Kirsten M.Chief of Staff

Dear Yihung,We're sorry to hear that you had a less-than-satisfactory experience with our resort. We value all feedback as it helps us better serve you and other guests in the future.If you could provide more information or reach out to our customer support team directly, we would be more than happy to assist you and work towards a resolution.Please let us know when we have the pleasure of seeing you again so that we can better serve you.Warm regards,Kirsten M.Chief of Staff

Dear Siyuan,We're sorry to hear that you had a less-than-satisfactory experience with our resort. We value all feedback as it helps us better serve you and other guests in the future.If you could provide more information or reach out to our customer support team directly, we would be more than happy to assist you and work towards a resolution.Please let us know when we have the pleasure of seeing you again so that we can better serve you.Warm regards,Kirsten M.Chief of Staff

Dear Srishtl,Thank you for your 5-star review of Everline Resort & Spa! We look forward to welcoming you back and it would be our pleasure to hear from you. Our contact information can be found on our website. Please let us know when we have the pleasure of seeing you again!Kind regards, Kirsten M.Chief of Staff

Dear Cameron,We are deeply sorry to hear about the unpleasant experience you had during your stay. We value your loyalty over the past 30 years, and it's disheartening to learn that your most recent visit did not meet your expectations. We do value your feedback and take it very seriously. We will ensure that this is share with our team, including Cynthia, to address any lapses in service and communication.Please know that your satisfaction is of the utmost importance to us, and we are committed to making things right. If you would be willing to discuss your experience further, we encourage you to reach out to our customer service team directly. We value your feedback and hope to have the opportunity to regain your trust in the future.Warm regards,Kirsten M.Chief of Staff

Dear Enrique,Thank you for your feedback. We apologize for any inconvenience or dissatisfaction you experienced during your stay. We value your feedback as it helps us better service you and our other guests in the future so please feel free to reach out to us directly to share or make any suggestions for further improvement. Our email can be found on our website. We hope you will consider giving us another opportunity to provide a more positive and enjoyable experience.Warm regards,Kirsten M.Chief of Staff

Dear Valued Guest,Thank you for sharing your wonderful experience at Everline Resort & Spa! We are so thrilled to hear that you had a memorable time staying with us. Please let us know the next time we have the pleasure of seeing you again. We look forward to welcoming you back to your Tahoe home away from home! Warm regards,Kirsten M.

Dear Kent,Thank you for your 5-star review of Everline Resort & Spa! We are thrilled to hear that you enjoyed your stay here, especially the spa and hot tubs! Nothing better than relaxing in the hot tub after a long day of exploring. It's always our goal to provide guests, like you, a relaxing and rejuvenating experience! Please let us know when we have the pleasure of seeing you again!Warm regards,Kirsten M.Chief of Staff

Dear Carolyn,Thank you for your 5-star review of Everline Resort & Spa! We look forward to welcoming you back and it would be our pleasure to hear from you. Our contact information can be found on our website. Please let us know when we have the pleasure of seeing you again!Kind regards, Kirsten M.Chief of Staff

Dear Gina,Thank you for your feedback. If there's anything specific you'd like to share or suggest for further improvement, our contact information can be found on our website. We look forward to welcoming you back and it would be our pleasure to hear from you. Please let us know when we have the pleasure of seeing you again!Kind regards, Kirsten M.Chief of Staff