I stayed 3 nights and very much liked the room. However, the "refresh" was lacking. All of the shower soaps where empty when I checked in and not refilled. only one trash can was emptied. The coffee was not refilled after the refresh. All I could tell they did was replace a towel and the same for the bar of soap. I question whether or not they even changed the sheets from the last guest based on what I saw. Also, a Q-Tip stayed in the hallway for two days.
Christopher
於 2024 年 9 月住了 3 晚
6/10 一般
Robin (Matthews)
親子同遊
2024年8月15日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
I was terribly disappointed with this property. The staff were excellent. However the rooms were only adequate with horribly worn towels and comforters on the beds. The kitchen area was devoid of dishes. We had one wine glass and no other glasses in our unit. There was only 2 plates and bowls and only one set of silverware. Obviously no one was checking the rooms. The food on the breakfast bar was equally as bad. I would never consider staying here again. I did let the staff know about the lack of dishes and cutlery in the unit. There excuse wad to blame the housekeeping staff for mug doing their job.
Robin
於 2024 年 8 月住了 4 晚
10/10 優異
Ricki
2024年8月4日
讚好:整潔度、職員與服務和住宿狀況
Friendly
Ricki
於 2024 年 8 月住了 2 晚
8/10 不錯
Febi
2024年8月4日
讚好:整潔度、職員與服務和住宿狀況
The Hotel Facilities where excellent
Febi
於 2024 年 7 月住了 26 晚
8/10 不錯
Amie
伴侶同遊
2024年7月22日
讚好:整潔度、職員與服務和住宿狀況
The front desk staff were very friendly and helpful every time we visited the desk.
The facility was really, really cold! However we were able to make our room comfortable.
The room was very comfortable and clean.
The property is a little tricky to access but safe and well located to access shopping, and other activities in Omaha.
The outside was a little unkept but it was the weekend and people were utilizing the outside making it difficult to keep it completely clean.
The breakfast was by far the biggest disappointment- not well stocked at all for a Sunday morning with a pretty full hotel.
Other than breakfast, the stay was enjoyable, safe and relaxing!
Amie
於 2024 年 7 月住了 1 晚
8/10 不錯
Elizabeth
2024年7月22日
讚好:整潔度、職員與服務和住宿狀況
Elizabeth
於 2024 年 7 月住了 1 晚
8/10 不錯
Pamella
伴侶同遊
2024年7月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked the desk staff and the breakfast, also having a laundry on site. We also liked the price and the amenities of the room. The location is far from our daughter's in
Aksarben, but we enjoyed the drive along Pacific to get to her place. Prices in Aksarben were prohibitive. Rowdy construction workers drinking beer on the patio into the night got my goat.
Pamella
於 2024 年 7 月住了 1 晚
10/10 優異
Vincent
2024年7月21日
讚好:整潔度、職員與服務和住宿狀況
Vincent
於 2024 年 7 月住了 1 晚
8/10 不錯
Febi
2024年7月7日
Febi
於 2024 年 6 月住了 21 晚
6/10 一般
Amanda
家人同遊
2024年6月24日
讚好:職員與服務
不滿:整潔度和住宿狀況
The staff was nice, but this property is in need of attention. The room had sticky surfaces in multiple areas (door handles, chairs, etc). The walls and doors were badly scuffed and the handles on some of the furniture looked rusty. The mattresses felt like they were made of foam and you sunk in badly when you sat/laid down. The bathroom also had a musty smell. Also, heads up, this is a difficult location to get in and out of due to the insanely confusing highway interchange nearby.
Amanda
於 2024 年 6 月住了 1 晚
10/10 優異
Rebecca
2024年6月12日
Rebecca
於 2024 年 6 月住了 2 晚
10/10 優異
Baseera
2024年6月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was so calm
Baseera
於 2024 年 6 月住了 1 晚
10/10 優異
Keri
2024年6月11日
Keri
於 2024 年 2 月住了 1 晚
10/10 優異
Melissa
2024年6月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly, professional staff. Rooms were clean and very quiet!
Melissa
於 2024 年 6 月住了 5 晚
10/10 優異
Janette
家人同遊, 親子同遊, 伴侶同遊
2024年6月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice. Staff are amazing!
Janette
於 2024 年 6 月住了 1 晚
10/10 優異
Nichole
2024年6月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nichole
於 2024 年 6 月住了 4 晚
4/10 欠佳
真實旅客
家人同遊
2024年5月27日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Lacking all around
Not as listed. We reserved a queen suite which on the listing includes 2 queen beds and a double pull out. We got a regular 2 queen with only 2 queens and no couch whatsoever and definitely not the square footage listed for a suite. Beds were less than comfortable and the room felt very stuffy. The temperature outside was nice so we tried to open the window to get some fresh air and the window only slid open a few inches and there was no screen.
One of the side entrance doors had wires sticking out of the spot where the key card reader should have been so guests kept placing something to prop the door open so they could get in through that door. So no security there.
The pool was busy from a birthday in the lobby when we arrived and then when we went in later in the evening the lighting in the pool was very dim and the tile around the pool was VERY slick!!
After not sleeping great we didn’t get to breakfast right away but it left much to be desired!! Several things not refilled including waffle batter and oatmeal. Had to search for plates and bowls that needed refilled also. Our options left were bagels, toast, eggs, sausage discs, soggy French toast sticks and cold cereal.
真實旅客
於 2024 年 5 月住了 1 晚
8/10 不錯
Amy
2024年5月22日
There was only 2 towels in the bathroom. The second bedroom was hot no matter what the wall thermostat was set to.