大堂

中西部貝斯特韋斯特普拉斯酒店的評價

2.5 out of 5
中西部貝斯特韋斯特普拉斯酒店
4706 S 108th Street, Omaha, NE

評價

8.0

很好

10 分評分,優異;1005 則評價中有 440 則" "
8 分評分,不錯;1005 則評價中有 297 則" "
6 分評分,一般;1005 則評價中有 144 則" "
4 分評分,欠佳;1005 則評價中有 72 則" "
2 分評分,很差;1005 則評價中有 52 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

rui

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 2 晚
Manager 於 2023年3月7日的回應
Hello rui,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

10/10 優異

Larry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly. Room was very neat and clean
於 2024 年 5 月住了 1 晚

8/10 不錯

Courtney

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the stay
於 2024 年 5 月住了 1 晚

10/10 優異

valerie (menard)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The bed were comfy, staff was friendly, clean and Breakfast was really good.
於 2024 年 5 月住了 3 晚

10/10 優異

Alexander J

親子同遊
讚好:設施服務
Lovely
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月24日的回應
Hello Alexander J,We appreciate your kind feedback and are delighted to hear that you had a lovely stay with us. Your positive comments inspire us to continue providing excellent hospitality for all our guests. Thank you for choosing to stay at our hotel.

10/10 優異

William

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was very nice
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
Hello William,We're pleased to hear that you found our property to be nice. Your feedback is appreciated, and we hope to welcome you back again in the future.

10/10 優異

Mark (Bellevue)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月22日的回應
Hello Mark,We are delighted to hear that you had a fantastic experience with us! We hope to welcome you back soon for another enjoyable stay.

4/10 欠佳

KRISTEN

家人同遊
不滿:整潔度和住宿狀況
The mini-water park pool was fun for our kids. The late checkout relieved morning pressure. BUT, overall the property seemed uncared-for. Hinges, doorknobs, shower curtain rod all needed repairs. Deep grime was present in many places. And though staff were nice, they looked like they just climbed out of bed in baggie t-shirts and sweats.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月21日的回應
Hello KRISTEN, Thank you for sharing your feedback with us. We appreciate your compliments about the mini-water park and late checkout. We will ensure to address the maintenance issues you mentioned to enhance our guest experience. Your comments about staff presentation have been noted for improvement. We hope to welcome you back for a more improved stay in the future.

8/10 不錯

Todd

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The parking lot of property was really bad, garbage everywhere, even by the front door which you think would be a no-brainer to clean. Also, signage from main road is contradictory as it looks like there is a restaurant spot for lease but makes it appear like it's hotel.
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月17日的回應
Hello Todd, We appreciate your feedback on your recent stay with us. Your comments regarding the parking lot and signage have been duly noted, as we strive to provide a pleasant experience for all our guests. We will address these matters internally to ensure improvements are made moving forward. Thank you for bringing this to our attention.

8/10 不錯

Roz

讚好:整潔度、職員與服務和住宿狀況
It was clean and easy to get in and out of. Good price
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月17日的回應
Hello Roz,We are delighted to hear that you found our hotel clean and easily accessible during your stay. Thank you for your positive feedback about our pricing. Should you have any future inquiries or require assistance, please reach out to our management team directly for further assistance.

10/10 優異

Barbara

讚好:職員與服務、設施服務和住宿狀況
Great service, very nice pool area and hot tub. Safe, clean.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月14日的回應
Hello Barbara,We are delighted to hear that you enjoyed our excellent service and facilities during your stay. We strive to provide a safe and clean environment for all our guests to relax and unwind. Your positive feedback is greatly appreciated and we hope to welcome you back for another relaxing experience in the future.

10/10 優異

Stacie

親子同遊
Great pool Need more luggage carriers
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月14日的回應
Hello Stacie, We're pleased you enjoyed our pool. We appreciate your suggestion regarding luggage carriers and will share it with our team to consider for future improvements. Your feedback is valuable in helping us enhance our guest experience.

4/10 欠佳

Katie

不滿:整潔度和住宿狀況
There was crusty gunk on our headboard and I could tell someone just put the pillows there to hide it. It came off pretty easily so it would have wiped off easily. Breakfast was okay at best. Dining room was very messy. The staff seemed to be trying their best in their areas.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月13日的回應
Hello Katie, We appreciate your feedback on your recent stay with us. We apologize for the inconvenience you experienced and will address your concerns with our housekeeping and breakfast team for improvement opportunities. Our staff always strive to provide the best service possible, and we are glad you noticed their efforts. Your comments are valuable for helping us enhance our guest experience.

8/10 不錯

Yandi

讚好:設施服務
Very good
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月13日的回應
Hello Yandi,We are pleased to hear that you had an overall positive experience during your stay with us. If you have any more feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our hotel for your accommodation needs.

10/10 優異

Elvira

親子同遊
讚好:整潔度、職員與服務和住宿狀況
I loved how welcoming it felt. The amenities were worth every penny I paid. I stayed 2 nights and was able to check in with no issues (quick check in process).
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月11日的回應
Hello Elvira,We are delighted to hear that you enjoyed the welcoming atmosphere and found our amenities to be valuable. It's great to know that you had a smooth and quick check-in experience during your two-night stay with us. Your feedback is appreciated, and we hope to welcome you back in the future.

10/10 優異

Daniel

讚好:整潔度和職員與服務
cleaner around the front doors. Could you move the smoking area so it is not located by the front door? I understand that you have to have an area but not ideal for your guest to walk through smoke to enter the building.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月11日的回應
Hello Daniel,Thank you for your valuable feedback regarding the cleanliness around the front doors and the location of the smoking area. We appreciate your input on ways we can enhance our guests' experience and will share your comments with the management for further consideration.

8/10 不錯

Clara Hua-Cin

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We did not get housekeeping service in the first two days. Apparently housekeeping only comes to your room is you request it. After we spoke to the front desk, everything was fine.
於 2024 年 5 月住了 4 晚
Manager 於 2024年5月10日的回應
Hello Clara Hua-Cin, We apologize for any inconvenience caused by the miscommunication regarding our housekeeping services. We always strive to accommodate our guests' needs promptly, and we are glad to hear that the situation was resolved once brought to our attention. Your feedback is valuable to us as we continue to improve our services for all guests in the future.

8/10 不錯

Aaron

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月10日的回應
Hello Aaron, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 一般

Chad

親子同遊
讚好:整潔度、職員與服務和設施服務
Kids loved the pool. Lacked water pressure in the shower. Good breakfast selection.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月10日的回應
Hello Chad, We are thrilled to hear that your kids enjoyed the pool and that you found our breakfast selection to your liking. Thank you for your feedback regarding the water pressure in the shower; we appreciate all comments as we strive to enhance our guests' experiences. We hope to welcome you back soon!

6/10 一般

Gerald

家人同遊, 商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
This property needed to have a deep cleaning and needed to be updated.
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月7日的回應
Hello Gerald,We appreciate your feedback and will share it with our management team for their consideration on future improvements. Thank you for staying with us.

10/10 優異

Chris

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and delicious breakfast.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月4日的回應
Hello Chris,We are thrilled to hear that you enjoyed our cleanliness and breakfast offerings during your stay. Your satisfaction is our priority, and we appreciate your feedback. We hope to welcome you back in the future for another exceptional experience.

8/10 不錯

Laura

家人同遊
讚好:職員與服務
Dated facility with no working ice machine and front desk unable to help with heating thermostat issues ( no one available after hours)
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月1日的回應
Hello Laura, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable and will be shared with the team for improvement. For any future stays, feel free to reach out to our management team with any concerns to ensure a more comfortable experience.

10/10 優異

Gary and Pam

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
🙂
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月30日的回應
Hello Gary and Pam,Thank you for sharing this rating, and we welcome you to visit us again anytime!

10/10 優異

Larry

讚好:整潔度、職員與服務和設施服務
The outside property was a bit dated and needs a facelift .. However the inside I thought was very nice and remodeled .. Great place at an affordable price .
於 2024 年 4 月住了 4 晚
Manager 於 2024年4月28日的回應
Hello Larry,We appreciate your feedback on enjoying our remodeled interiors at an affordable rate. Thank you for staying with us and taking the time to share your thoughts on our property. We continually strive to provide a pleasant stay for all our guests.

10/10 優異

Stephanie

伴侶同遊
Very peaceful stay and comfortable beds! Would def stay here again!
於 2024 年 4 月住了 5 晚
Manager 於 2024年4月28日的回應
Hello Stephanie,We're thrilled to hear you enjoyed a peaceful stay and found our beds comfortable! We look forward to welcoming you back in the future for another great experience at our hotel.

10/10 優異

Casandra

親子同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We love this hotel for the pool for our children. Our dog however wishes there were more places to go potty. The hotel itself is nice but the area around it is a more grimey part of Omaha. Not a horrible location, but don’t expect beauty around the hotek
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月26日的回應
Hello Casandra, We are pleased to hear that your children enjoyed the pool during your stay. We appreciate your feedback regarding the limited outdoor space for your dog. Our location offers a diverse experience that reflects the character of Omaha. Thank you for choosing our hotel, and we hope to welcome you back for another pleasant stay.

10/10 優異

Dennis

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We came with our kids and grandkids and they put us all on the same floor which was awesome. They loved the pool and breakfast was great.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月26日的回應
Hello Dennis,We are delighted to hear that your family enjoyed your stay with us, especially the convenience of being on the same floor and the pool facilities. It's wonderful to know that breakfast met your expectations. Your satisfaction is important to us, and we hope to welcome you all back for another enjoyable stay.

6/10 一般

Patrick

讚好:整潔度
不滿:住宿狀況
Breakfast in the morning wasn’t completely ready by 6:30 when it started at 6. In general the hotel felt old and a bit run down.
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月26日的回應
Hello Patrick, We appreciate your feedback and apologize for any inconvenience caused during your stay. We have noted your comments regarding breakfast timing and will address this with our team. As for the hotel's appearance, we continuously strive to maintain and improve our facilities to enhance our guests' experience. Thank you for bringing this to our attention.

2/10 很差

Jermiah

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月26日的回應
Hello Jermiah, We're sorry to hear you rated your experience with us poorly. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your opinion and would appreciate the opportunity to address any issues you encountered.

8/10 不錯

Elaine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月26日的回應
Hello Elaine,We are thrilled to hear you enjoyed your stay! Please feel free to reach out to us directly if you have any further comments to share. We look forward to welcoming you back in the future!

6/10 一般

Kendra

讚好:職員與服務
Is always our go to motel when in town. Was a little disappointed this last time due to the bed being uncomfortable and the got tub being broken. But it always has a great breakfast and friendly staff.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日的回應
Hello Kendra, We appreciate your loyalty and feedback on your recent stay. We're glad you enjoyed our breakfast and friendly staff. For any future concerns, please do not hesitate to reach out to our management team directly so we can address them promptly.

10/10 優異

Amanda

於 2024 年 4 月住了 1 晚
Manager 於 2024年5月10日的回應
Hello Amanda,We are delighted to hear that you had an excellent experience with us! Please feel free to reach out to us if there is anything else we can assist you with.

8/10 不錯

Laura

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are wonderful but the property is showing a little wear. The outside entry could use a power wash, or at least swept, some flowers. Had fun.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月19日的回應
Hello Laura,We appreciate your compliments regarding our exceptional staff members. Your feedback on the property's upkeep is noted, and we thank you for bringing it to our attention. We're delighted to hear you had a fun stay and hope to welcome you back for an even more enjoyable experience.

8/10 不錯

Brianna

於 2024 年 4 月住了 1 晚
Manager 於 2024年5月6日的回應
Hello Brianna,We're thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

4/10 欠佳

Jeffrey Ray

讚好:整潔度和職員與服務
Kids running thru hallways all night and letting doors slam till 1 in the am
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月17日的回應
Hello Jeffrey Ray, We apologize for any disturbance caused during your stay with us. Our team values all feedback, which helps us improve our guests' experience. Please contact our management directly to discuss this matter further. Thank you for bringing this to our attention.

4/10 欠佳

Madison

不滿:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月17日的回應
Hello Madison, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to discuss any specific issues you encountered during your stay so we can address them accordingly. We value your feedback and strive to provide exceptional service to all our guests.

10/10 優異

Teresa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月14日的回應
Hello Teresa,We are thrilled to hear you had a fantastic stay with us! Please do consider us for your next visit.

6/10 一般

Wynter

The room was not very clean. The mattresses were old and saggy. The curtains did not cover the window properly. The decor is long overdue for updating. Probably would not stay again.
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月12日的回應
Hello Wynter, Thank you for sharing your feedback with us. We appreciate your input regarding the cleanliness and room condition. We take all guest comments seriously and will share your review with our team for improvement. It's regrettable to hear that our accommodations did not meet your expectations this time. We hope you will consider staying with us again in the future.

8/10 不錯

Dave

讚好:整潔度、職員與服務和住宿狀況
Only one thing keeps this from being a 5-star review...the citrus soap, shampoo, and conditioner.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月12日的回應
Hello Dave,We appreciate your feedback and apologize for any inconvenience caused by the toiletries provided. We value your input and will share your comments with our team for future improvements. Thank you for staying with us.

2/10 很差

Ashley

家人同遊, 親子同遊, 伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
Don't even know where to start! The smell of chlorine was horrendous as soon as you walk in. Made it hard to breath and burns your eyes. We thought maybe it was just the main floor and it will get better when we get to our room. Well, we get to our room and it's just gross. You can tell nothing was wiped down. There was even pee on the back of the toilet! Smudges everywhere, and not to mention, the nasty smell that was coming from the drains. It smelled like rotten eggs! I travel with hand cleaning wipes, so I just wipe the stuff off, even the pee. My husband turns the water on and it helps with the gross smell. So, whatever, we just make it work. Things are fine the first 2 nights that we are here for. Well, the 3rd night, about 11pm, our hotel neighbor almost dies. Yes, truly, she almost died. We had to call the police. And this isn't even all of the details. They were running up and down the hall nude. The female was trying to get away from the guy who was trying to hurt her. The hotel wouldn't even give us a full refund, unless we checked out 3 days before our check out date. We didn't have the funds to go to another hotel because we spent our money to book the hotel we were already at! Plus, we have 2 special needs children. It doesn't work that way, to just up and leave without having a backup plan. Plus, we had a family reunion on Friday, so we couldn't just leave town to go back home. We drove 10 hours. We can't do that off of 3-4 hours of sleep.
於 2024 年 4 月住了 5 晚
Manager 於 2024年4月9日的回應
Hello Ashley, Thank you for sharing your feedback with us. We regret to hear about your experience and apologize for any inconvenience caused. We take all guest concerns seriously and encourage you to reach out to our management team to discuss this matter further. Your comfort and safety are our top priorities, and we are committed to addressing any issues promptly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

6/10 一般

Dana

家人同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
Really nice facility. I wish I knew about the bracelet requirement for the pool.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月9日的回應
Hello Dana, We appreciate your kind words about our facility. For future visits, we recommend checking all our amenities' guidelines beforehand for a seamless experience. Your feedback helps us enhance our guests' stay.

10/10 優異

Dave

於 2024 年 4 月住了 2 晚
Manager 於 2024年4月26日的回應
Hello Dave,We're joyful to hear you had a wonderful stay at our hotel! If you have any more insights to share from your experience, please reach out to us directly so we can further enhance your future visits. We look forward to welcoming you back soon!

10/10 優異

Ron

讚好:設施服務
Easy to find from 80, good rates, decent breakfast, clean rooms and nice bathroom.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月7日的回應
Hello Ron,We're delighted to know you found our location convenient and enjoyed our breakfast offerings, clean rooms, and bathrooms. It's great to hear you had a positive experience during your stay with us. Thank you for the feedback, and we hope to welcome you back in the future.

6/10 一般

Vicki

讚好:整潔度
不滿:職員與服務
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日的回應
Hello Vicki, We appreciate you choosing our hotel for your stay. If you have any concerns or feedback you'd like to share, please don't hesitate to contact us directly. We hope to welcome you back soon for an improved experience.

4/10 欠佳

Betty

於 2024 年 3 月住了 1 晚
Manager 於 2024年4月20日的回應
Hello Betty,We are sorry to hear that your experience did not meet your expectations. Please reach out to our team to provide further details so we can address any concerns you may have. We value your feedback and hope to have the opportunity to welcome you again in the future.

6/10 一般

Nolee

Ok
於 2024 年 3 月住了 5 晚
Manager 於 2024年3月29日的回應
Hello Nolee, We appreciate you taking the time to share your feedback with us. Your comments are valuable in helping us improve our services for future guests. We encourage you to reach out to our management team directly to further discuss your concerns. Thank you for choosing to stay with us.

10/10 優異

Philip

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Good breakfast
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月29日的回應
Hello Philip,We are delighted to hear that you enjoyed our breakfast offerings during your stay. We strive to provide a variety of options to cater to all tastes. Your feedback is appreciated for future enhancements to our services.

10/10 優異

Guadencia

親子同遊
讚好:整潔度、職員與服務和設施服務
It’s a bit old building but it was friendly and nice staff dignity will come back
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日的回應
Hello Guadencia, We're glad you found our staff friendly during your stay! We appreciate your feedback and look forward to welcoming you back in the future.

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
Loved our stay and our kids love the pool. We go once a year and it’s our nice get away
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日的回應
Hello Jennifer,We are delighted to hear that you and your family enjoyed your stay with us, especially the pool area. It's wonderful to hear that you have made our hotel a part of your yearly getaway tradition. We appreciate your continued loyalty and look forward to welcoming you back for another memorable stay.

6/10 一般

Nolee

於 2024 年 3 月住了 4 晚
Manager 於 2024年3月24日的回應
Hello Nolee,We're sorry to hear that your experience fell short of your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them.