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貝斯特韋斯特奧馬哈機場高級酒店的評價

2.5 out of 5
貝斯特韋斯特奧馬哈機場高級酒店
2510 Abbott Plz, Carter Lake, IA

評價

8.0

很好

10 分評分，優異；1003 則評價中有 483 則" "
8 分評分，不錯；1003 則評價中有 242 則" "
6 分評分，一般；1003 則評價中有 132 則" "
4 分評分，欠佳；1003 則評價中有 82 則" "
2 分評分，很差；1003 則評價中有 64 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Chen

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love everything about this hotel! It made our trip perfect!
於 2022 年 7 月住了 3 晚
Samuel 於 2022年7月7日的回應
Thank you so much for choosing us! We appreciate the positive feedback!

6/10 一般

zhihui

親子同遊
不滿：整潔度和住宿狀況
Smells bad
於 2021 年 12 月住了 1 晚
Rebecca 於 2022年1月4日的回應
Thank you for staying with us and taking the time to leave a review, we hope you had great holidays and look forward to being your go-to hotel in future Omaha stays!

10/10 優異

Sam

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff at the front desk were extremely helpful and nice.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月29日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Liz

讚好：整潔度、職員與服務和住宿狀況
Very nice receptionist
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月24日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Jason

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月24日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Alain

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月24日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Lara

商務旅客
讚好：整潔度和職員與服務
Receptionist was fantastic! Efficient, friendly, funny, and kind. (I think her name was Audrey?)
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Jacob

讚好：整潔度、職員與服務和住宿狀況
NA
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月18日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 欠佳

Jennifer

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay before your flight.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月9日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perkins Restaurant is just across the street and you get a discount for staying at BWP - great place.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月9日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Dawn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was great
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月6日的回應
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Liliana

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great costumer service!!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月3日的回應
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Beth J (Lincoln)

於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月22日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Kayla

親子同遊
讚好：職員與服務
Weight room was missing weights, had lots of spider webs, drinking fountain didn’t work, and the light kept turning off on me. One of the blankets on our bed appeared to have dry blood on it. Front desk lady was nice. Breakfast was your typical hotel breakfast.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月2日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 優異

Randal

讚好：職員與服務和住宿狀況
Clean and convenient
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月27日的回應
Thank you for your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Judy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月27日的回應
Thank you for your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Denise

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very close to the airport, friendly and helpful staff.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月25日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Dale

於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月11日的回應
Thank you for feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient to Omaha international airport. Facility was clean and quiet
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月21日的回應
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Cindy

讚好：整潔度和職員與服務
不滿：住宿狀況
It’s convenient, close to airport, clean. It is looking rundown in the room we had.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月20日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Caleb

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was nice - card(s) never seemed to worked. Clean inside. Pool area was the reason we stayed and that was great!
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月19日的回應
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Candi

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月19日的回應
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Holly

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a good stay at this hotel. We enjoyed the breakfast selections each morning. Staff were attentive and kind. We enjoyed the hotel amenities our room was nice and clean and I thought the beds were comfortable. Appreciated nice accomodations for a budget friendly price.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月18日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

juan

讚好：整潔度、職員與服務、設施服務和住宿狀況
All of it
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月14日的回應
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Carson

於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月25日的回應
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Katie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The lady who checked us i was really sweet and kind. The kids had fun in the pool.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月11日的回應
Thank you for telling us about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Emily

讚好：整潔度和設施服務
Parking is very limited. Eventually told to park at another hotel and walk back.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年3月1日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 優異

Deanna (Modesto)

讚好：整潔度、職員與服務和住宿狀況
Nice place
於 2024 年 2 月住了 1 晚
General Manager 於 2024年3月11日的回應
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Kimberly

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff customer service and close to airport with shuttle service.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月26日的回應
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 欠佳

Alisha

Had no hot water for shower
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月26日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 優異

Karen

讚好：整潔度、設施服務和住宿狀況
Friendly staff - made check-in pleasant at the end of a long day of traveling.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月23日的回應
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Kimberly

於 2024 年 2 月住了 1 晚
General Manager 於 2024年3月21日的回應
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Dan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月16日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Terry

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月16日的回應
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Amy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place to stay
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月14日的回應
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Aquenyata

讚好：整潔度、職員與服務、設施服務和住宿狀況
Its was very close and convenient to catch flights and shuttle. And they were nice enough to give me a late check out for my flight.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月14日的回應
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Shari

家人同遊
讚好：整潔度、職員與服務和設施服務
Very nice staff. Clean rooms. Close to airport.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月11日的回應
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

10/10 優異

Samantha

於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月11日的回應
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

10/10 優異

Nathalie

於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月11日的回應
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

10/10 優異

Paige

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk lady was super nice and the room was clean!
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月11日的回應
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

10/10 優異

Ryan

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月11日的回應
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

8/10 不錯

Karri

商務旅客
讚好：整潔度和住宿狀況
不滿：職員與服務
I called earlier to let them know I would be in late as my flight didn't come in until after midnight and I didn't want them to charge me a cancel fee. When I checked in, they said they already have somebody with that nae who checked in but that was not the case. I showed my ID and they were like oh no. That just tells me they did not check the ID of the person who actually got my room. They finally did get a room, but when I got there the key didn't work therefore having to go back don with my luggage and have them rekey again. I have stayed there many times and never had this issue, but this last trip was more than unbecoming.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月11日的回應
Thank you for letting us know about your stay. I apologize for your experience. Your feedback helps us to improve our performance.

6/10 一般

Beverly

家人同遊
Decent hotel, but bathroom remodel in the room we were in was sloppy.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月26日的回應
Thank you for taking the time to leave us a review. I am sorry to hear that you had a less than enjoyable stay with us. We hope that you had a less than enjoyable stay with us but we do hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

10/10 優異

Ben (Olympia)

於 2024 年 1 月住了 1 晚
General Manager 於 2024年3月21日的回應
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Donald

於 2024 年 1 月住了 1 晚
General Manager 於 2024年3月21日的回應
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Matt

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月23日的回應
Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

10/10 優異

catherine

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月22日的回應
Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

10/10 優異

Cilinda

商務旅客
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月22日的回應
Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

10/10 優異

Laurie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月22日的回應
Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.