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麗笙愛荷華州康瑟爾崖鄉村套房酒店的評價

2.5 out of 5
麗笙愛荷華州康瑟爾崖鄉村套房酒店
17 Arena Way, Council Bluffs, IA

評價

8.4

很好

10 分評分，優異；1003 則評價中有 508 則" "
8 分評分，不錯；1003 則評價中有 308 則" "
6 分評分，一般；1003 則評價中有 89 則" "
4 分評分，欠佳；1003 則評價中有 62 則" "
2 分評分，很差；1003 則評價中有 36 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Irene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All but the check in Clerck Theresa has great customer service
於 2024 年 5 月住了 1 晚

8/10 不錯

Amanda

伴侶同遊
讚好：整潔度
The hotel was clean, staff was friendly, and the water pressure was great. The only downside was the bed was very hard and the pillows are small.
於 2024 年 5 月住了 1 晚

8/10 不錯

Kaci

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Trish 於 2024年5月15日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

10/10 優異

Lucy (Gurnee)

讚好：整潔度、職員與服務和住宿狀況
Nice property. We thought one man at breakfast should not have been there. Breakfast staff should maybe keep an eye out for questionable people.
於 2024 年 5 月住了 1 晚

8/10 不錯

Melissa A

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was convenient to what we were there to see
於 2024 年 5 月住了 2 晚

10/10 優異

Edward

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good stay. I particularly liked the pool and hot tub.
於 2024 年 5 月住了 2 晚
Trish 於 2024年5月10日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

8/10 不錯

Paul

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Trish 於 2024年5月10日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

2/10 很差

Jill

不滿：整潔度、職員與服務、設施服務和住宿狀況
This property is very unkempt. Went inside to check in and decided to forfeit $210 and find a new hotel. The staff was nice but it was a very uncomfortable atmosphere. Public restroom was disgusting
於 2024 年 5 月住了 1 晚
D Jones 於 2024年5月4日的回應
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 優異

Sebastian

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Phissamay (KEY WEST)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Mary Lee

於 2024 年 5 月住了 1 晚

10/10 優異

Kelly (Long Beach)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice convenient property.
於 2024 年 4 月住了 2 晚
Trish 於 2024年5月2日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

10/10 優異

Ayden

於 2024 年 4 月住了 2 晚

10/10 優異

Danielle

於 2024 年 2 月住了 2 晚

10/10 優異

Brent

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 3 晚
Trish 於 2024年4月28日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

10/10 優異

Jill

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, nice room, close to where we need to be
於 2024 年 4 月住了 1 晚
Trish 於 2024年4月27日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

8/10 不錯

Jessica

於 2024 年 2 月住了 1 晚

10/10 優異

Stacy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved our stay! We love this hotel, but they were booked up til Sunday. Able to get a room for Sunday to Monday and we love this hotel. Walked across the street to the Horseshoe Casino for gambling and dinner. Great experience!
於 2024 年 4 月住了 1 晚

6/10 一般

Rob

讚好：整潔度、職員與服務和住宿狀況
Everything was great but I've had my key not work twice, no big deal still a great overall experience
於 2024 年 4 月住了 1 晚
Trish 於 2024年4月19日的回應
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 優異

Michael

於 2024 年 4 月住了 1 晚

10/10 優異

Rob

讚好：職員與服務、設施服務和住宿狀況
Clean room, friendly service
於 2024 年 4 月住了 1 晚

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location.
於 2024 年 4 月住了 1 晚
Trish 於 2024年4月5日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

8/10 不錯

David

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Didn’t stay that long just overnight to form a good opinion.
於 2024 年 4 月住了 1 晚

6/10 一般

Misty (Laurel)

親子同遊
This property was very average. Nothing above and beyond for service or amenities. I actually really disliked that since they only service the room every third day they do not provide enough towels or shampoo, conditioner, soap or coffee to last 3 days. Seemed like we were constantly needing something and having to go back to the front where the staff was less than friendly.
於 2024 年 3 月住了 2 晚
D Jones 於 2024年4月1日的回應
On behalf of our entire staff at the Country Inn & Suites, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 不錯

Bohn

讚好：整潔度、設施服務和住宿狀況
My only complaint is that my room was not cleaned the firdt night. Great breakfasy optio s.
於 2024 年 3 月住了 2 晚
Trish 於 2024年3月31日的回應
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 優異

Dawn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location. Easy in and out. The girls at check were great.
於 2024 年 3 月住了 1 晚

6/10 一般

Diane

家人同遊
讚好：職員與服務
不滿：設施服務
Everything about the property is ok, nothing exceptional, nothing bad. Breakfast was standard hotel breakfast, eggs, sausage, etc. it’s pretty tasty for a hotel breakfast.
於 2024 年 3 月住了 1 晚
Trish 於 2024年3月21日的回應
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

6/10 一般

Trisha

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Eric

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our second stay at this particular property, and it was great both times. The staff is friendly and helpful. The property is well maintained and clean. The breakfast alone is worth the trip. My only complaint is the pillows were flat and uncomfortable but not a deal breaker. Even though it was fully booked it was quiet and peaceful.
於 2024 年 3 月住了 1 晚
Country Inn & Suites 於 2024年3月17日的回應
Thank you for taking the time to rate our property. Thank you for choosing Country Inn & Suites.

4/10 欠佳

Elise

於 2024 年 3 月住了 1 晚
Trish 於 2024年3月31日的回應
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly. Thank you for choosing Country Inn & Suites.

8/10 不錯

Shala

伴侶同遊
讚好：整潔度和職員與服務
We enjoyed our stay there. It’s attached to the event center where our son was wrestling so that was awesome. Only downfall was the workout facility. It was not good at all.
於 2024 年 2 月住了 5 晚
Triush 於 2024年3月8日的回應
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction with the fitness center. Please give us some insight as to what it was lacking. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

10/10 優異

Verlin

讚好：整潔度、職員與服務和住宿狀況
The area
於 2024 年 2 月住了 2 晚
Trish 於 2024年3月7日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

8/10 不錯

Virginia (Topeka)

於 2024 年 2 月住了 1 晚
Trish 於 2024年2月26日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

10/10 優異

Craig

讚好：整潔度、職員與服務和住宿狀況
Everything was fine!
於 2024 年 2 月住了 1 晚

10/10 優異

Roger

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Trish 於 2024年2月24日的回應
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.

4/10 欠佳

Ashley

家人同遊
不滿：住宿狀況和客房舒適度
When he first got to the room, half of the lights didn’t work. But the worst part about it was the fire alarm started beeping at 5 o’clock in the morning, and nobody could fix it till after 8 o’clock.
於 2024 年 2 月住了 1 晚
Trish 於 2024年2月24日的回應
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention and hope for another opportunity to exceed your expectations in the future.

8/10 不錯

Lawrence

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Always a great place to stay. Only negatives are that the age of the rooms are evident and all the kids that are always running down the hallways. Which makes sense with all the activities going on next door! Will stay here every time we can!
於 2024 年 2 月住了 2 晚
Trish 於 2024年2月16日的回應
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 不錯

Nikki

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nice spot
於 2023 年 12 月住了 1 晚
Trish 於 2024年2月25日的回應
Thank you for staying with us. We hope we have the opportunity to have you stay with us again.

10/10 優異

Nicole

讚好：職員與服務
於 2024 年 2 月住了 1 晚
Trish 於 2024年2月25日的回應
Thank you for taking the time to post a review of your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 優異

Lutonia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Friendly staff, nice roll-in shower for handicap accessibility. Loved the hot tub! Breakfast was decent.
於 2024 年 2 月住了 1 晚
Trish 於 2024年2月25日的回應
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 優異

Lori

讚好：整潔度和職員與服務
Was a good stay , clean room.
於 2024 年 2 月住了 1 晚

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 12 月住了 1 晚

8/10 不錯

Thomas

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
close to casino
於 2024 年 1 月住了 1 晚

8/10 不錯

david

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The property was good it was close to the areana and casino i have no real complaints. Just minor issues like the toilet was loose and the room smelled a little musty but all in all decent place breakfast was good and there was plenty of parking.
於 2024 年 1 月住了 2 晚

10/10 優異

Damali

讚好：整潔度、職員與服務和住宿狀況
very clean & quiet & the staff were helpful!
於 2024 年 1 月住了 1 晚

10/10 優異

Richard (Hastings)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Richard

讚好：職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Dead Bugs and Dirty Tissues
This hotel is on the older side and the staff definitely don't thoroughly clean the rooms. We pulled down the sheet for the first bed and there was a giant booger on the sheet so I looked a little more and it also had used tissues, hair balls and dead grasshoppers at the head of the bed by the wall. They moved us to another room and the manager walked up with us and the first bed I checked had a bunch of jerky wrappers shoved between the mattress and wall. How on earth do they not notice these when putting clean sheets on? She proceeded to go back downstairs and grab another handful of key cards for more rooms to check however I had enough. We went to another hotel, they obviously need to learn how to clean properly. The manager on duty was however very nice and helpful through the process.
於 2024 年 1 月住了 1 晚

8/10 不錯

Ury

讚好：整潔度、職員與服務、設施服務和住宿狀況
hello: nice place..area doesn't have much near other than casinos..bring your candy and toiletries!!
於 2024 年 1 月住了 1 晚

10/10 優異

Heidi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall nice, clean place. Something’s could use updating, but overall ok.
於 2023 年 12 月住了 1 晚