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愛荷華康瑟爾布拉夫斯費爾菲爾德套房酒店的評價

2.5 out of 5
愛荷華康瑟爾布拉夫斯費爾菲爾德套房酒店
520 30th Avenue, Council Bluffs, IA

評價

8.6

優異

10 分評分，優異；775 則評價中有 384 則" "
8 分評分，不錯；775 則評價中有 255 則" "
6 分評分，一般；775 則評價中有 87 則" "
4 分評分，欠佳；775 則評價中有 31 則" "
2 分評分，很差；775 則評價中有 18 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Cindy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, quiet, reasonable in price, big room, wonderful breakfast. Would stay again
於 2024 年 4 月住了 1 晚
Dale 於 2024年4月19日的回應
Thank you so much for staying with us and for your review. We can't wait to see you again very soon.

2/10 很差

Anne

不滿：職員與服務
於 2024 年 4 月住了 1 晚
Dale 於 2024年4月29日的回應
Thank you for staying with us!

10/10 優異

rhonda

讚好：整潔度、職員與服務、設施服務和住宿狀況
I I appreciate the phone call. I got from the front desk shortly after I got to the room to make sure everything was OK.
於 2024 年 4 月住了 1 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

8/10 不錯

Tabitha (Lincoln)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hot tub needs some work. Breakfast was ok. They ran out of waffle mix, no bacon so we ended up going to Walmart for pre made bacon to eat with their breakfast. No Apple juice. The lobby is nice. Overall is wasn’t bad but wasn’t great either.
於 2024 年 4 月住了 1 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

8/10 不錯

Cheslea

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. We look forward to being of service again very soon.

8/10 不錯

Shirley

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. We look forward to being of service again very soon.

10/10 優異

Young Jai (Skokie)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. We look forward to being of service again very soon.

10/10 優異

Pauline (Beulah)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 3 月住了 1 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

6/10 一般

Kathryn

於 2024 年 3 月住了 1 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. We look forward to being of service again very soon.

6/10 一般

Jerry M

Adequate accomodations. Beds were not the best.
於 2023 年 12 月住了 1 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

10/10 優異

Duane (Newton)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff
於 2024 年 2 月住了 3 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

10/10 優異

Chad

讚好：整潔度、職員與服務和住宿狀況
Friendly staff
於 2024 年 2 月住了 1 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

6/10 一般

Roger

家人同遊
讚好：職員與服務
不滿：住宿狀況
This hotel is old and shows lots of wear and tear. Carpet needs to be replaced, it needs new drywall and paint in many areas. There is nothing impressive about this place. I would not stay here again.
於 2024 年 2 月住了 1 晚
Dale 於 2024年4月11日的回應
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

10/10 優異

Annette

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet, clean
於 2024 年 1 月住了 1 晚

8/10 不錯

Ann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect stay
Very clean and perfect. Front desk called and checked on me to see if I needed anything. Also lended a fone charger as I forgot mine at home and had to stay back because of a snow storm. Breakfast was great and healthy.
於 2024 年 1 月住了 1 晚

10/10 優異

William

於 2023 年 12 月住了 1 晚

8/10 不錯

Tom

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Steven

於 2023 年 11 月住了 1 晚

10/10 優異

Leticia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sometimes you just need to relax
My stay was amazing! I came to relax and Albert the maintenance was helpful making sure the pool and hot tub were clean and maintained. Mary was also very helpful anticipating my needs during my stay and always having a smile on her face.
於 2023 年 11 月住了 1 晚

10/10 優異

Jenna

於 2023 年 11 月住了 1 晚

10/10 優異

Julio

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Richard

伴侶同遊
讚好：職員與服務和設施服務
Liked the service and breakfast! Coming in front door didn't feel welcoming, needs some appealing looks instead of just the ashtray stand. Swimming pool, no access for people who cannot climb the stairs in the pool. Would be better if we could walk in and out of the pool. Was not able to enjoy the pool.
於 2023 年 10 月住了 2 晚

4/10 欠佳

James Kent

多人同遊
讚好：職員與服務和客房舒適度
不滿：住宿狀況
This property needs some upgrades. Carpet in our room was tattered and worn. Shower old and unpleasant. I would not recommend this location to anyone.
於 2023 年 10 月住了 1 晚

10/10 優異

Fernando

讚好：職員與服務和住宿狀況
Bien
於 2023 年 10 月住了 1 晚

8/10 不錯

Katja

讚好：整潔度和職員與服務
Everything was really good
於 2023 年 10 月住了 1 晚

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Molly Haines 於 2023年10月6日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!!

10/10 優異

Scott

讚好：職員與服務
Property needs updated badly
於 2023 年 9 月住了 1 晚
Molly Haines 於 2023年9月24日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

6/10 一般

Roger

不滿：整潔度和住宿狀況
Dated hotel.
Hotel is aged and in need of updating. Breakfast food was very nice with a good selection. Staff was friendly.
於 2023 年 9 月住了 2 晚
Molly Haines 於 2023年9月19日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 優異

Denise

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2023 年 9 月住了 1 晚
Molly Haines 於 2023年9月12日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 優異

Ronald

伴侶同遊
讚好：設施服務和住宿狀況
Location
於 2023 年 9 月住了 1 晚
Molly Haines 於 2023年9月9日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 優異

Laurie

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Only stayed one night but we’ve stayed here a couple of times. Very convenient location and we love having Cracker Barrel right next door.
於 2023 年 9 月住了 1 晚
Molly Haines 於 2023年9月8日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 優異

Adam

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, comfortable, and quiet
於 2023 年 9 月住了 1 晚
Molly Haines 於 2023年9月7日的回應
Thank you for staying with us and giving us your feedback! We look forward to you staying with us again!

8/10 不錯

Todd

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenience of the hotel
於 2023 年 9 月住了 2 晚
Molly Haines 於 2023年9月6日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 不錯

Lisa J.

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Overall clean accommodations only stayed one night not certain how I would feel if my stay was longer. The free breakfast was mediocre at best.
於 2023 年 8 月住了 1 晚
Molly Haines 於 2023年9月1日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
Great hotel. Check in was so fast!
於 2023 年 8 月住了 1 晚
Molly Haines 於 2023年8月24日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 優異

Tom

於 2023 年 8 月住了 1 晚
Molly Haines 於 2023年9月1日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

6/10 一般

Dennis

讚好：職員與服務
不滿：住宿狀況
Was safe but dated could use some repairs
於 2023 年 7 月住了 1 晚
Molly Haines 於 2023年8月2日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 優異

Nancy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Clean and comfortable. We’ll stay here again.
於 2023 年 7 月住了 1 晚
Molly Haines 於 2023年7月24日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

4/10 欠佳

Kayla

多人同遊
不滿：整潔度和住宿狀況
Musty Room
Honestly I was very disappointed in this stay. For 200 dollars a night I was expecting a lot more. The room itself was musty smelling and the exhaust fan in the bathroom wasn't working. We informed the desk and they said a handy man would check it out. But I think because the fan wasn't working, the moisture just consumed the room and it smelled. After sleeping there we were all clogged up. The toilet was running and the sink leaked. We also noticed things on the floor and nightstand like pony tail holders, and wet wipes that made us wonder how clean the room actually was if things left by previous guests were still in the room. As mentioned for 200/night, I would assume that this would not be the case - it felt more like a room you would get for 45 dollars on the highway. When we were leaving the front desk lady (very nice) asked us how our stay was. We simply said it was ehh and informed her that it wasn't very comfortable. I have friends that live out here that I intend on visiting in the future, but we will not be staying here.
於 2023 年 7 月住了 1 晚
Molly Haines 於 2023年7月24日的回應
Thank you for staying with us and giving your feedback! We apologize that the stay wasn't up to the standards that it should be. We are sorry that you feel that you wouldn't stay with us again, but we are hoping you will give us another try.

10/10 優異

Janet

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Molly Haines 於 2023年7月7日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Okay for a quick trip-
Staff was great and very accommodating when initial room smelled like smoke and quickly moved us to an alternate room. Hotel definitely needs some updates (wallpaper peeling off by bathtub, towel hook broken off, pool liner was all faded/coming off/turning black in spots). Breakfast was great and beds were comfy.
於 2023 年 6 月住了 2 晚
Molly Haines 於 2023年7月3日的回應
Thank you for staying with us and giving your feedback! We apologize that the room was up to the standards they should have been and we will address these issues.

2/10 很差

Fabian

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Molly Haines 於 2023年7月7日的回應
Thank you for staying with us and giving your feedback! We apologize that we fell short on the expectations you have.

10/10 優異

Nathan

於 2023 年 6 月住了 1 晚
Molly Haines 於 2023年7月24日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 不錯

Eric

於 2023 年 6 月住了 1 晚
Molly Haines 於 2023年7月3日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 不錯

LaVaun

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It was lovely. Good breakfast
於 2023 年 6 月住了 1 晚
Molly Haines 於 2023年6月9日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 不錯

Kathy

家人同遊
Area
於 2023 年 5 月住了 1 晚
Molly Haines 於 2023年6月8日的回應
Thank you for staying with us and giving us your feedback! We look forward to you staying with us again!

10/10 優異

Kyung Woo

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice to stay. Good breakfast.
於 2023 年 6 月住了 1 晚
Molly Haines 於 2023年6月3日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 優異

Natalie (Bartlett)

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean hotel with friendly staff. Conveniently located near a plaza with shopping and restaurants to eat. The hotel also has complimentary breakfast. Would recommend!
Molly Haines 於 2023年5月31日的回應
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

2/10 很差

Julie

不滿：整潔度和客房舒適度
於 2023 年 5 月住了 1 晚
Molly Haines 於 2023年5月31日的回應
Thank you for staying with us and giving your feedback! We apologize that your stay wasn't to the standards, we would love to hear why.