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奧馬哈索尼斯塔 ES 套房酒店的評價

2.5 out of 5
奧馬哈索尼斯塔 ES 套房酒店
6990 Dodge St, Omaha, NE

評價

8.2

很好

10 分評分，優異；1003 則評價中有 474 則" "
8 分評分，不錯；1003 則評價中有 284 則" "
6 分評分，一般；1003 則評價中有 98 則" "
4 分評分，欠佳；1003 則評價中有 71 則" "
2 分評分，很差；1003 則評價中有 76 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

7.2/10 

環保程度

評價

10/10 優異

真實旅客

於 2019 年 12 月住了 1 晚
General Manager 於 2019年12月16日的回應
Thanks for the excellent review!

4/10 欠佳

Alan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Put 100 dollars depand stated 3- 5 days wait
於 2024 年 4 月住了 3 晚

6/10 一般

Jacqueline

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
It rained alot the day of our arrival, the room we checked into was on the first floor and the carpet was soaked with water. Went to the front desk and asked for a different room and they easily accommodated and gave us one on the 2nd floor. Room was clean but there were stains on the carpet and some were sticky, and a few colored stains on the bedding and ceiling as well. I didn't get a good vibe without wiping all the surfaces down. Good for probably the average stay but i think it could've been nicer based on photos.
於 2024 年 4 月住了 2 晚

4/10 欠佳

Christie

不滿：職員與服務
於 2024 年 4 月住了 2 晚

2/10 很差

Lisa

不滿：職員與服務和住宿狀況
Several times in the room were broken. Took pics when I checked in and reported to front desk. Room was cleaner when I checked out then when I checked in. Dog feces from residents was never picked up. Stepped in several times. Complained to front desk.
於 2024 年 4 月住了 3 晚

2/10 很差

Michelangelo

商務旅客
Arrive and the booking did not show - spend 1 hr with Expedia to resolve the issue.
於 2024 年 4 月住了 1 晚

6/10 一般

Erika

讚好：職員與服務和設施服務
Front desk staff member was friendly. The carpet was stained and wall near the stove.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Mark

讚好：職員與服務
不滿：整潔度和住宿狀況
It needs updating. Neighborhood was sketchy
於 2024 年 4 月住了 1 晚

8/10 不錯

Sebastien

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bien, logement avec petite cuisine mais manque un peu d’équipement dans la cuisine.
於 2024 年 3 月住了 1 晚

8/10 不錯

Margaret

讚好：整潔度
於 2023 年 12 月住了 5 晚

8/10 不錯

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel in a very convenient location. We would stay there again.
於 2024 年 3 月住了 1 晚

10/10 優異

Kilian

多人同遊
讚好：設施服務
This hotel was very nice and in a nice location. All the staff were kind and friendly, as well as some of the other guests staying there. The rooms are a pretty good size and are easy to live in for an extended stay. Lots of shops and places to eat nearby, including an urgent care and a pharmacy which we had to utilize. Its right by the Orbit bus route which makes it in an excellent location for those staying without cars. Overall we really enjoyed our stay here and look forward to staying again. :)
於 2024 年 3 月住了 5 晚

6/10 一般

Floyd

於 2024 年 3 月住了 2 晚

10/10 優異

Joshua

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Room was very good, would have been great if the ice maker and dishwasher worked.
於 2024 年 3 月住了 8 晚

2/10 很差

Demond

不滿：整潔度、職員與服務和住宿狀況
They called me 30 minutes before I was going to check in to tell me that they had given my room away and they were full. Very classless, and I will never stay there.
於 2024 年 3 月住了 4 晚

2/10 很差

Carolyn

於 2024 年 3 月住了 1 晚

8/10 不錯

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The owner checked us in and since we were only staying one night, he didn’t change us an incidental fee and even gave us a better rate. Definitely would stay again.
於 2024 年 3 月住了 1 晚

6/10 一般

Angelika

親子同遊
讚好：職員與服務和設施服務
不滿：整潔度
When we walked in the smell of the room was terrible. We had to sleep with the windows open due to the smell of marijuana. It was unbearable. We had a small child with us as well. The air vents were very rusty as well.
於 2024 年 2 月住了 3 晚

4/10 欠佳

Hope

伴侶同遊
不滿：整潔度和住宿狀況
The photos of this property are not representative of what you’ll expect to see. I was give a room in building #5, that was located at the back of the property. Just pulling into a space I could see trash and broken glass in the parking lot. The room looked like it had not been deep cleaned in a while. I had requested a second room closer to the front of the property. This room was also dirty. There was hair in the bed and I found a dried up contact lens when I pulled the sheets back. There was a bar lock on the front door that looks like it have been removed and reinstalled in several places. The gal at the front desk seemed annoyed that I didn’t want to complete my reserved stay. Would not recommend this hotel.

10/10 優異

Christina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Customer service was amazing! Breakfast was ideal and the room is perfect for overnight or short term living! Please check it out. Overall, outstanding hospitality and 5 stars!
於 2024 年 2 月住了 2 晚

2/10 很差

Rose

多人同遊
不滿：整潔度、職員與服務和住宿狀況
Would not let me check in even though I was 21. Claimed they had trouble a month ago regarding underage check-in and now won’t let you check in even if you’re of age (are they allowed to do this?). There is no where to inform clients of this change and they force you to cancel your reservation at the counter. I had to mention military affiliation in order for them to let me check in. When I entered the room it smelled of smoke (they claimed it was a smoke-free room). The front desk apologized and said they would send a maid to “clean” the room due to there being no other available rooms. When it was ready we drove back to the room and the smell of febreeze was excessively strong. It was as if a smoker was trying to cover up their smell.. nasty. We ultimately ended up getting a refund -of which you only get partial payments for each day you had reserved- (ex. We were supposed to stay 2 nights and only initially got refunded for 1 night. Then we would get refunded for the second night the next day.) To top it off, they were making a younger couple cancel their reservation as I was leaving. If everything had worked out the way it was supposed to, it would have been a nice place to stay. Disappointing.
於 2024 年 2 月住了 2 晚

6/10 一般

Rachael

於 2024 年 2 月住了 2 晚

8/10 不錯

Erin

讚好：整潔度和職員與服務
於 2024 年 2 月住了 2 晚

6/10 一般

Brandon

At check-in I was met with a crass staff member that was uninterested in helping out with a request. The door to the room would not latch properly. Parking lot was just big enough for most vehicles, but not overly convenient. The breakfast was okay, decent options but not enough for all of the guests. Also noticed staff members eating the breakfast taking away from guests.
於 2024 年 2 月住了 2 晚

6/10 一般

Andrew

伴侶同遊
讚好：整潔度和設施服務
不滿：職員與服務
Outside was a bit dirty where someone threw up. Also was told to come earlier at 5AM because breakfast ran out at 8:30. Lastly I was assigned the wrong room and had to move out to a different one a few hours later after settlings.
於 2024 年 2 月住了 3 晚

10/10 優異

Kim

讚好：整潔度、職員與服務和住宿狀況
Everything was great !
於 2024 年 2 月住了 1 晚

2/10 很差

Robyn (Harrison)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Our keys didn’t work the next day…a man was sent to repair but he was ill and left a horrible smell and some bodily fluids in the room. The motel moved us to another room but that kitchen sink was full of icky water and would not drain…the next morning the bathroom stool wouldn’t flush. We attended a funeral and when we returned the motel offered another room. We had only stayed 2 days, but, we left and booked another motel…Comfort Suites which was a nice relief. I don’t think Sonesta is safe!!
於 2024 年 2 月住了 4 晚

8/10 不錯

Yesmin

於 2024 年 1 月住了 3 晚

10/10 優異

Kim

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is quiet staff is so friendly rooms are awesome its really nice !
於 2024 年 2 月住了 7 晚

8/10 不錯

Allene

伴侶同遊, 商務旅客
讚好：整潔度和職員與服務
Nice and quiet, it is an Extended Stay so you really felt like you were in an apartment complex. Some remodeling done. Some areas that needed it most haven’t been done. Friendly staff, no hot water for hot tea, otherwise Great breakfast
於 2024 年 2 月住了 1 晚

8/10 不錯

Adam

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place at a good value!
於 2024 年 1 月住了 2 晚

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Enjoyed our stay.
於 2023 年 11 月住了 1 晚

8/10 不錯

John

讚好：客房舒適度
I'm pretty sure the same food was put out everyday for breakfast. I don't mean the same type of food, but new, either. The food is placed in its containers or holding dish, left there if not eaten the same day, and then reheated and placed back out the following day. After day 2 I quit looking forward to their free breakfast bc it was the same as the 2 days prior, just warmed back up.
於 2024 年 1 月住了 1 晚

10/10 優異

Debra

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Tiffani

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Chad

讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Kristine

伴侶同遊
讚好：整潔度
不滿：設施服務和住宿狀況
於 2023 年 12 月住了 4 晚

10/10 優異

Amanda

於 2024 年 1 月住了 2 晚

8/10 不錯

Floyd

伴侶同遊
I was pleased with my stay, it's a tucked away spot in the busier part of town. It's centrally located, with many eating options nearby. It's a great spot, and my only two complaints would be the towels and carpet. Outside of those 2 issues, I would recommend to anyone.
於 2024 年 1 月住了 2 晚

2/10 很差

Salima

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

TESS

於 2023 年 12 月住了 5 晚

4/10 欠佳

Theresa

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The clerk at check in was nice and friendly. He explained the breakfast times, check out stuff and all the other routine information. We paid for a King Suite with a fireplace. The pictures on the site look NOTHING like the room we walked into. It was filthy, had black mold up the walls in the bathroom, and black mold along the bottom of the front door. There were numerous portions of the ceilings covered in dust mites, the vents hadn’t been cleaned in who knows how long and even the furnace door was covered in dust clumps. The door handle barely stayed on the door, the vent in the bathroom didn’t work and there were obvious signs of severe water damage in the tub to the point it bowed under the slightest pressure. The towels were gross and discolored, the kitchen cabinets and walls were very slimey and gross. We ended up checking out a day early (which they refused to process) and had to go get Lysol to spray the bed down with. Hands down one of the nastiest rooms I’ve stayed in.
於 2023 年 12 月住了 3 晚

8/10 不錯

Sean

伴侶同遊
讚好：整潔度和職員與服務
Pleasant interactions with staff. Few maintenance issues, but clean.
於 2023 年 12 月住了 2 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

LaTanya (Omaha)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

LaTanya

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

Licia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Vui (Chino)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Sangeeta

於 2023 年 12 月住了 3 晚

8/10 不錯

Tracy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚