書桌、手提電腦工作空間、熨斗/熨衫板、免費 Wi-Fi
查看供應

貝斯特韋斯特普拉斯奧瑪克胡椒樹旅館的評價

2.5 out of 5
貝斯特韋斯特普拉斯奧瑪克胡椒樹旅館
820 Koala Dr, Omak, WA

評價

8.6

優異

10 分評分，優異；883 則評價中有 454 則" "
8 分評分，不錯；883 則評價中有 274 則" "
6 分評分，一般；883 則評價中有 74 則" "
4 分評分，欠佳；883 則評價中有 44 則" "
2 分評分，很差；883 則評價中有 37 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Tien K.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay.
Nice room-large and clean, quiet place. BFT is good.
於 2019 年 5 月住了 1 晚
Jennifer Farmer General Manager 於 2019年6月30日的回應
Thank you for your feedback. Have a great day.

8/10 不錯

John (Vancouver)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a new hotel in a good area as far as lots of choices for dining and shopping for the basics. Stopped here as part of a multi day motorcycle ride and it was perfect.
於 2024 年 5 月住了 1 晚

10/10 優異

WANWEN

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great customer service
於 2024 年 5 月住了 1 晚
Erica 於 2024年5月7日的回應
Thank you for taking the time to respond to our survey! Have a great day!

2/10 很差

Shelbi

不滿：整潔度和職員與服務
After I already paid for the room and everything when I went to check in they wanted to charge me $350.00 because I lived in the same county. I couldn't even stay with my sister when when she came for her visit.
於 2024 年 5 月住了 1 晚
Erica 於 2024年5月7日的回應
Thank you we appreciate your feedback!Have a great day!

6/10 一般

Shelbi

於 2024 年 4 月住了 1 晚
Erica 於 2024年5月7日的回應
Thank you we appreciate your feedback!Have a great day!

10/10 優異

Sarah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was quick and easy, great room, especially for my mum with mobility issues. Friendly helpful staff.
於 2024 年 4 月住了 1 晚
Erica 於 2024年5月7日的回應
Thank you we appreciate your feedback!Have a great day!

10/10 優異

Shaun

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Erica 於 2024年5月7日的回應
Thank you we appreciate your feedback!Have a great day!

2/10 很差

antonio (Coamo)

於 2024 年 3 月住了 1 晚
Erica 於 2024年5月7日的回應
Thank you we appreciate your feedback!Have a great day!

8/10 不錯

Dennis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hot tub and pool area were well kept.
於 2024 年 3 月住了 2 晚
Erica 於 2024年3月21日的回應
Dear Dennis, thank you so much for taking the time to fill out this survey we greatly appreciate your feedback.

10/10 優異

Dee

讚好：整潔度、職員與服務和住宿狀況
The young man at the front desk was very pleasant when I checked in -- asked if it was my first visit with them and took a few moments to make sure I knew where everything was on the first floor. I did not check in remotely because why I was in town was a required field. I don't think I should have to disclose that.
於 2024 年 3 月住了 1 晚
Erica 於 2024年3月21日的回應
Dear Dee, thank you so much for taking the time to take this survey, we greatly appreciate it. Have a great day!

6/10 一般

Mark

伴侶同遊
讚好：整潔度和住宿狀況
Hot tub was hot and pool water was warm and abit of dirt in the bottom and no towels
於 2024 年 3 月住了 1 晚
Erica 於 2024年3月14日的回應
Thank you for your feedback!

10/10 優異

David (Penticton)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Erica 於 2024年3月14日的回應
Thank you for your feedback!

8/10 不錯

John (Penngrove)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Best hotel I have used in Omak so far. Great staff, convenient location.
於 2024 年 2 月住了 1 晚
Erica 於 2024年3月14日的回應
Thank you for your feedback!

10/10 優異

Sandra

於 2024 年 2 月住了 1 晚
Erica 於 2024年3月14日的回應
Thank you for your feedback!

8/10 不錯

Jeffrey

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room doors slam shut
This is a nice hotel, but here is a big downside, the room doors make so much noise when they close! I try and close the door gently but most people just let them close by themselves, and they slam. You really need to fix that!
於 2024 年 2 月住了 1 晚
Erica 於 2024年3月14日的回應
Thank you for your feedback!

10/10 優異

Darrell or Colleen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, Comfy Hotel
Nice Hotel. Our room was big; bed and pillows comfy; hot, full breakfast was good and the hotel was clean. Good value for the money.
於 2024 年 2 月住了 1 晚
Erica 於 2024年3月14日的回應
Thank you for your feedback!

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Erica 於 2024年3月14日的回應
Thank you for your feedback!

8/10 不錯

Patricia (Albuquerque)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 8 晚
Erica 於 2024年1月8日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 5094222088.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Erica CortinasGeneral ManagerBest Western Plus Peppertree Inn at Omak

10/10 優異

Melissa

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would have given staff a 5 however there is one employee there that works in the kitchen for breakfast that was rude to us at one point. Every single staff member there is great except the one kitchen guy with light brown/blonde hair. He got really mouthy with my husband at one point on our trip when they ran out of a food item and my husband was irritated and the guy responded in a very unprofessional way, other than that the place is great
於 2023 年 12 月住了 6 晚
Erica 於 2024年1月3日的回應
Thank you for the response we appreciate your feedback! We are sorry to hear about your experience during breakfast, the issue has been addressed.

2/10 很差

Patricia

於 2023 年 12 月住了 2 晚
Bianca 於 2024年1月31日的回應
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 優異

Marlon

於 2023 年 12 月住了 1 晚
Erica 於 2024年1月3日的回應
Thank you for the response we appreciate your feedback!

4/10 欠佳

Darko

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Customer service was nice. Unfortunately there was smeared blood on our bed sheets. Very gross.
於 2023 年 12 月住了 1 晚
Erica Cortinas 於 2023年12月29日的回應
I am so sorry to hear that, that is not what we expect. It appears that this issue was handled in person already. and accommodations made.

10/10 優異

Keta

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything great pool could be a bit warmer and pillows are nice but we found them quite small
於 2023 年 12 月住了 1 晚
Erica 於 2024年1月3日的回應
Thank you for the response we appreciate your feedback!

10/10 優異

David (Penticton)

於 2023 年 12 月住了 1 晚
Erica 於 2024年1月8日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 5094222088.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Erica CortinasGeneral ManagerBest Western Plus Peppertree Inn at Omak

10/10 優異

William (Jacksonville)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great steff
於 2023 年 11 月住了 2 晚
Jennifer Farmer GM 於 2023年11月30日的回應
William,Thank you for rating your stay with us. We appreciate your feedback.

6/10 一般

Shawn

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Ran out of breakfast by 8:00 am on Friday morning. Could not use the hot tub. Staff was friendly and hotel was very clean.
於 2023 年 11 月住了 4 晚
Jennifer Farmer GM 於 2023年11月29日的回應
Shawn,We appreciate your business and apologize that we were unable to exceed your expectations. We hope to see you again soon.

10/10 優異

Tara

於 2023 年 11 月住了 1 晚
Jennifer Farmer 於 2023年11月22日的回應
Tara,Thank you for rating your stay with us.

8/10 不錯

Hilario

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Jennifer Farmer GM 於 2023年11月22日的回應
Hilario,Thank you for rating your stay with us.

10/10 優異

David (Penticton)

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pet-friendly, and very clean
於 2023 年 11 月住了 1 晚
Jennifer Farmer GM 於 2023年11月16日的回應
David,Thank you for rating your stay with us. Have a wonderful day.

10/10 優異

Dewayne

家人同遊, 伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful
於 2023 年 11 月住了 1 晚
Jennifer Farmer GM 於 2023年11月15日的回應
Dewayne,Thank you for rating your stay with us.

8/10 不錯

Michael

於 2023 年 11 月住了 1 晚
Jennifer Farmer GM 於 2023年11月29日的回應
Michael,Thank you for rating your stay with us.

10/10 優異

Jeanette

讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet
於 2023 年 10 月住了 3 晚
Erica 於 2023年10月31日的回應
Thank you for the rating! We appreciate your business and feedback!Have a great day!

8/10 不錯

Laura

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean room, nice staff, pool and hot tub working, pool table in the commons area, and a decent breakfast. Great stop over on our road trip.
於 2023 年 10 月住了 1 晚
Erica 於 2023年10月31日的回應
Thank you for the rating! We appreciate your business and feedback!Have a great day!

10/10 優異

Alana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Jennifer Farmer GM 於 2023年10月29日的回應
Alana,Thank you for rating your stay with us. Have a wonderful day.

8/10 不錯

Chris

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Erica 於 2023年10月31日的回應
Thank you for the rating! We appreciate your business and feedback!Have a great day!

10/10 優異

Don

於 2023 年 10 月住了 1 晚
Jennifer Farmer GM 於 2023年10月21日的回應
Don,Thank you for rating your stay with us.

10/10 優異

Lauralee

於 2023 年 10 月住了 3 晚
Jennifer Farmer GM 於 2023年11月8日的回應
Lauralee,Thank you for rating your stay with us.

4/10 欠佳

Gary

於 2023 年 10 月住了 1 晚
Erica 於 2023年10月15日的回應
Thank you for your feedback! Have a great day

6/10 一般

Martha

讚好：整潔度、職員與服務和住宿狀況
Access from one room to another should not exist. It is like staying with strangers.
於 2023 年 10 月住了 1 晚
Jennifer Farmer GM 於 2023年10月11日的回應
Martha,We apologize that our conjoining rooms made you uncomfortable. We do understand for someone who isn't needing that feature it can be daunting. I apologize for any inconvenience it may have caused you during your stay.

4/10 欠佳

Gwyenith

不滿：整潔度
於 2023 年 9 月住了 1 晚
Jennifer Farmer GM 於 2023年10月12日的回應
Gwyenith,We apologize for not exceeding your expectations during your stay. We hope in the future you will give us the opportunity to provide a great experience for you.

4/10 欠佳

Amber (Spokane)

商務旅客
讚好：整潔度和設施服務
Room by outside door slamming until 3 am, windows on ground floor were unlocked and slightly open, unsafe. They could not move me because they were sold out. Got no sleep!
於 2023 年 10 月住了 1 晚
Jennifer Farmer GM 於 2023年10月9日的回應
Amber,We apologize that you were unable to get a restful sleep during your stay.

10/10 優異

Janis

讚好：整潔度、職員與服務和住宿狀況
Very nice basic hotel and great staff. The breakfast included both cold and hot (eggs, sausage, pancakes) items. My friend left her ring and earrings in the room and they had already contacted us before we phoned them!
於 2023 年 9 月住了 1 晚
Jennifer Farmer GM 於 2023年10月6日的回應
Janis,Thank you for reviewing your stay with us. We look forward to seeing you again.

10/10 優異

Shanan

讚好：整潔度、職員與服務和住宿狀況
I enjoyed my stay there. My room was nice. It was quiet. They had a great continental breakfast in the morning which was one of my reasons why I chose them. And I enjoyed sitting in the hot tub in the evening.
於 2023 年 9 月住了 2 晚
Jennifer Farmer GM 於 2023年10月5日的回應
Shanan,Thank you for reviewing your stay with us. We look forward to seeing you again.

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I'd stay here again.
Great stay.
於 2023 年 10 月住了 1 晚
Jennifer Farmer GM 於 2023年10月4日的回應
William,Thank you for rating your recent stay with us. We appreciate your feedback and look forward to your next stay.

8/10 不錯

Renee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable
The room was clean and comfortable. The shower was a little to powerful, which is the opposite of what I normally experience in a hotel shower. But there was no way to control the amount of water or to adjust the spray. Other than that, the room was clean and was everything we needed for our trip.
於 2023 年 9 月住了 3 晚
Erica 於 2023年10月3日的回應
Thank you Renee! We appreciate your business and feedback and hope to see you again!Thank you, Erica

4/10 欠佳

Jeffrey

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Towels are like sandpaper. Room was dirty and in poor condition
於 2023 年 9 月住了 1 晚
Jennifer Farmer GM 於 2023年9月27日的回應
Jeffrey,Thank you for reviewing your stay with us. We apologize for not exceeding your expectations during your stay.

8/10 不錯

Jeffrey (Mountlake Terrace)

多人同遊
讚好：整潔度、職員與服務和住宿狀況
It was where we wanted to stay....this time.
於 2023 年 9 月住了 2 晚
Jennifer Farmer GM 於 2023年9月27日的回應
Jeffrey,Thank you for rating your stay with us.

6/10 一般

Jeffrey

商務旅客
不滿：住宿狀況和客房舒適度
Subpar for a best Western plus
I stayed here in Aug and Sept. For a best Western plus, it is more expensive than the rest, the towels were meager and felt like sandpaper. Pillows are small, bed is marginal and oh, the sink drain is plugged and the faucet leaks.
於 2023 年 8 月住了 1 晚
Jennifer Farmer GM 於 2023年9月27日的回應
Jeffrey,Thank you for reviewing your recent stay with us. We appreciate your feedback and apologize for not exceeding your expectations during your stay.

10/10 優異

Randolph

於 2023 年 9 月住了 1 晚
Jennifer Farmer GM 於 2023年10月28日的回應
Randolph,Thank you for rating your stay with us.