Visiting for first time, celebrating anniversary. To begin, the front desk agents could be more welcoming. However, Camry, the gentleman who work night shift NYE, and Monday morning check-out agent, gave the professional and proper C.S. experience that's expected. The breakfast was a typical one, waffles, bacon, watery eggs, juice etc. Nothing special, however, the kitchen staff was friendly and helpful. The room was clean, mattress pretty comfortable but those damn pillows need to be thrown away. Requested extra pillows, they were out. However, received some the next day per request. The bathroom shower could have been cleaner, mold at bottom of shower. Toilet seat too low, closet made too low, another inch wardrobe would be on floor. Also, there are 5 floors, we requested a upper floor, they put us on 2nd?? The location is accessible to interstate, places to eat and about 12 mins from shopping. You hear the train almost every 20-30 minutes. If we are in the area we will not stay at this locaton.