奥斯特豪特SPA 酒店 | 每晚可

「 paid £410 for a 2 night stay. Upon check in I was presented with a list of rules (empty bins, strip beds on departure amongst others) and asked for a €400 deposit for any potential breakages of which couldn’t be processed due to restrictive refund policies. The attitude and lack of help and welcome from staff was the worst I’ve ever experienced. No attempt to understand or put things right. The propertiy was amazing just like the pictures. The welcome and customer service was overlooked and...

「👍 very good」

「Ondanks sommige recensies troffen wij een goed onderhouden, schone en best wel ruime kamer aan. Het personeel was erg behulpzaam en vriendelijk. Het ontbijt was goed en uitgebreid. Al met al een aanrader.」

「Beautiful property and great breakfast, lady at the front desk was nice. Not a place for foreigners. Walked by my room after a walk to see and hear how the staff called another staff member into my room to check out a event I had attended, room didn't get vacuumed only got towels and the bed made, don't know why the cleaner had to call in a guy to my room I don't think they knew I was the one in that room. Not professional at all. Decided to treat myself to a nice dinner before leaving only...

「Everything was great, except disappointing that the soap dispenser in the shower was empty. I also forgot my watch after checking out, and the staff kindly let me back in to get it. Very helpful and thankful.」