基本單人房 (Capsule bagno esterno apt) | 書桌、遮光窗簾/窗簾、免費 Wi-Fi、床單
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BGY 三 Z 利潘戈酒店的評價

BGY 三 Z 利潘戈酒店
Via Aeroporto 13, Orio al Serio, Lombardia

評價

5.6
10 分評分，優異；94 則評價中有 8 則" "
8 分評分，不錯；94 則評價中有 25 則" "
6 分評分，一般；94 則評價中有 28 則" "
4 分評分，欠佳；94 則評價中有 6 則" "
2 分評分，很差；94 則評價中有 27 則" "

6.8/10 

整潔度

5.6/10 

職員與服務

6.2/10 

設施服務

5.8/10 

住宿狀況

6.4/10 

環保程度

評價

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
只有適合休息，不便宜
他是在機場裡面，不是在對面的shaping center 因為用連結到購物中心內，然後這間只能休息，沒有淋浴與廁所，有點不方便，但房子裡面算蠻安靜的，雖然有時候會聽到外面的聲音，CHEckin 8pm. Checkout 8am要特別注意
於 2019 年 2 月住了 1 晚
Fabio Rocchetti 於 2019年2月25日的回應
Dear Guest, Thank you for taking your time to share your opinion. We are sorry to hear the ZzzleepandGo Cabin didn’t meet your expectations. However, we appreciate your feedback and we will take in consideration your comments as this is a good opportunity for us to improve and become better every day. We hope that despite your disappointment on this occasion, we will have the opportunity of welcoming you back to our property in the future. Kind regards

10/10 優異

Estefania

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Se encuentra muy cerca de Piccadilly
於 2024 年 3 月住了 1 晚

6/10 一般

Fabio

讚好：職員與服務
不滿：設施服務和住宿狀況
Ho dovuto chiamare l’assistenza perché risultava pieno; devi avere molto sonno perché il letto, senza coperta, non è la comodità per eccellenza. Scegli la struttura per avere una specie di letto per la sicurezza, il prezzo è troppo.
於 2024 年 2 月住了 1 晚

2/10 很差

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
Truly terrible
This place is absolutely not worth the price. I wasn't expecting luxury but there are not even toilets within a close distance. You have to go to the public ones in the airport which are quite a walk. There is no bedding, just a hospital-style sheet, so no blanket or pillow. I was very cold in the night. The WiFi did not work at all either. So I would fully recommend staying in a hotel near the airport rather than here. The benefit of proximity to departures/arrivals is also offset by the 8pm check-in and 8am checkout.
於 2024 年 1 月住了 1 晚

10/10 優異

azyadee

家人同遊, 商務旅客
Todo esta bien
於 2023 年 12 月住了 1 晚

8/10 不錯

Alejandro

讚好：整潔度、職員與服務和住宿狀況
Cuidado con el nº de teléfono en el checkin
El sitio es para lo que es: pasar la noche (o el rato) en el aeropuerto mientras esperas el vuelo. No te esperes Eso sí, mucho cuidado con el checkin. Para acceder es necesario el nº de teléfono. Yo en ningún momento lo dí a ZZZleepandGo, así que intuyo que fue el propio Hoteles el que lo facilitó. Pues estando mi nº de teléfono bien, en algún punto me lo insertaron mal poniendo los 3 primeros dígitos como prefijo de un país inexistente y eliminando un 0 de mi número. Por lo que al intentar entrar no podía. (El prefijo se pone a través de un desplegable fijo y como tal el 686 no existe). Tuve que llamar a atención al cliente vía whatsapp y eran ellos mismos (en inglés) los que me abrían las puertas. Lo mismo tendría que hacer si hubiera querido salir al baño. Así que aseguraos de llegar con batería suficiente en el móvil por si os pasa algo similar.
於 2023 年 10 月住了 1 晚

8/10 不錯

Kayla

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good enough for a night in airport at decent price, WiFi wasn’t working though. Light features were a nice touch.

2/10 很差

Luigi

商務旅客
Terribile
於 2023 年 10 月住了 1 晚

6/10 一般

Oana

不滿：整潔度、職員與服務和住宿狀況
Needs better cleaning, ventilation and quieteness
The idea is really good but it as not clean - there were a lot of crums from bread or some sort of pastries next to the bed. Also the person before me picked his/her nose and there was his buggers on the wall next to where you lay down - it made my stomach turn. If you go to the toilet and come back you feel the ventilation can't really keep up - there was a really stale smell of people's breaths in the whole area. Also, it needs to be stressed in the capsule with posters or somesort of communication besides the videos (people skip those) that people should understand these are not rooms - we can hear when someone is on the phone with girlfriend for almost 1h - it was annoying.
於 2023 年 10 月住了 1 晚

6/10 一般

真實旅客

不滿：客房舒適度
A needs must
The room was more spacious than thought to be however had issues delaying my stay as I could not get in and then couldn’t leave as I could not use the screens. Mattress was ripped too.
於 2023 年 10 月住了 1 晚

6/10 一般

Peter

讚好：整潔度
不滿：客房舒適度
Good for layovers at Bergamo airport
This capsule hotel is best for people who have a late night flight at Bergamo airport or a long layover at night. If you are able to get into the city (and it's not that far, only a 10-15 minute bus ride), it is probably a more comfortable option to stay at a hotel there. The bed is really one of those cushioned tables you sit at when you go to the doctor's office. There is no blanket, sheet, or pillow. You can hear everything in the other compartments, and can hear any time someone comes in. You have to use the airport bathrooms, which are a long walk from the capsule hotel. That said, its location is very convenient in the airport and it is very clean. It is well kept and well run for what it is, but don't expect the comforts of a hotel room.
於 2023 年 9 月住了 1 晚

2/10 很差

Marco

不滿：整潔度、職員與服務和住宿狀況
Orrible experience, so high cost for a "bed" without blankets and pillow, dirty, with a brokem plug and with the central screen that didn't work. All this and I paid 70€ for a night. Don't go here.
於 2023 年 9 月住了 1 晚

8/10 不錯

Antonio

讚好：整潔度
Comoda logisticamente, va migliorata l'insonorizzazione
於 2023 年 8 月住了 1 晚

2/10 很差

Tone

不滿：職員與服務、住宿狀況和客房舒適度
Not a good experience for me. There was no blanket or anything to cover yourself and you were lying on a sticky fake leather mattress.
於 2023 年 7 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度
不滿：客房舒適度
expensive, lack of comfort
noisy, hard to sleep when everyone starts to come in the middle of the night and settle into their rooms. couch for sleeping uncomfortable, without bed linen, no towels. cold to sleep the airport public toilet is far from the capsule hotel. the only plus of this hotel is the ability to lie down and wait for your early flight lying on the bed and not sitting in the airport lobby
於 2023 年 7 月住了 1 晚

2/10 很差

Gerard (Clitheroe)

家人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
If I were being kind I’d say that the facilities were convenient if you had an early flight, safer and cleaner than sleeping in a doorway, but not much more comfortable. If I were being honest I’d say it was the worst nights sleep I’ve ever had. There was a hard, surface to sleep on, no pillow and no bedding. People were entering and exiting the adjoining areas very noisily all through the night which made sleeping impossible. Never ever again!
於 2023 年 6 月住了 1 晚

4/10 欠佳

Theodora Despoina

於 2023 年 5 月住了 1 晚

10/10 優異

Karin

於 2023 年 5 月住了 1 晚

6/10 一般

Bosse

讚好：整潔度和住宿狀況
不滿：客房舒適度
於 2023 年 5 月住了 1 晚

2/10 很差

Roberto

於 2023 年 4 月住了 1 晚

10/10 優異

mark

於 2023 年 4 月住了 1 晚

4/10 欠佳

Alessandro

於 2023 年 3 月住了 1 晚

2/10 很差

Rita

不滿：整潔度、設施服務和住宿狀況
The cleaning crew messed up and my room wasn't ready for me. Except this was after 10pm. And there weren't other rooms. And there wasn't anyone who could fix it. Customer service was ok but I still haven't received my refund. Also, in case it's unclear, there are not showers and you have to use the airport bathrooms. Not a big deal if you are in the know but if you're not, now you know. I couldn't sleep anywhere and had to sleep at a table in the airport instead. Unacceptable. STILL WAITING FOR MY REFUND.
於 2023 年 2 月住了 1 晚

8/10 不錯

Lea

於 2023 年 2 月住了 1 晚

2/10 很差

Matthew

於 2023 年 2 月住了 1 晚

8/10 不錯

Martina

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 1 月住了 1 晚

2/10 很差

Ida

於 2023 年 1 月住了 1 晚

2/10 很差

francesco

不滿：整潔度和職員與服務
Avoid
upon checkin was asked for a phone number that didnt work, terrible experience and support/emergency number dead with no one to pick up calls.
於 2023 年 1 月住了 1 晚

2/10 很差

Mika

不滿：整潔度、職員與服務、設施服務和住宿狀況
Very dirty place and nothing worked.
於 2022 年 9 月住了 1 晚

8/10 不錯

Elisabet

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fácil acceso, muy pratica y todo igual que las fotos. Habría que poner un cartel para que la gente al entrar no haga jaleo y si usan el móvil para ver videos etc se pongan los cascos.
於 2022 年 9 月住了 1 晚

8/10 不錯

Francesca

讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location and good price
於 2022 年 8 月住了 1 晚

10/10 優異

Piu

不滿：設施服務
It is very hot inside the cabins. The ventilation is very poor.
於 2022 年 7 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚

6/10 一般

Frederic

讚好：整潔度
Pas d'autre choix
Arrivée très tard à l'aéroport, avec du retard en plus, pas le choix, j'avais réservé ici. A 1h du matin, c'est dans une partie fermée du terminal, mais après discussion avec la sécurité, on a accès à la chambre. C'est petit mais fonctionnel, il faut juste avoir du doigté avec l'écran multi-fonctions. C'est bien pour une nuit rapide. LE gros bémol, c'est devoir partir à 8h du mat...
於 2022 年 4 月住了 1 晚

10/10 優異

maurizio

讚好：整潔度、職員與服務、設施服務和住宿狀況
disponibili ecordiali
於 2022 年 3 月住了 1 晚

2/10 很差

bektash

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The check in was not until 8 pm and this was not made clear at the time of the booking.
於 2022 年 2 月住了 2 晚

2/10 很差

Christian

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Mai più
Ho trovato al suo interno carta e confezione dí mascherine, il lettino , che era scomodo e la aveva un pezzo dí carta blu lento e che lasciava scoperta una parte del lettino senza alcuna garanzia dí igiene in un momento così delicato . Dentro c’era un caldo abominevole e un odore non piacevole. Non si poteva regolare la temperatura. un vero incubo
於 2022 年 2 月住了 1 晚

10/10 優異

Magdalena

於 2022 年 1 月住了 1 晚

8/10 不錯

Eugeniu

於 2022 年 1 月住了 1 晚

2/10 很差

Anas

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

6/10 一般

GIORGIO

讚好：客房舒適度
Barebone and convenient with glitches
The capsule was a bit worn down and the touch screen display was broken. The platform messed up with my phone number and I had to call customer service to figure out how to get in.
於 2021 年 12 月住了 1 晚

6/10 一般

Ute Beining

不滿：整潔度和職員與服務
Det var dårlig med luft på rommet. For varmt for meg.
於 2021 年 12 月住了 1 晚

6/10 一般

Michele

讚好：客房舒適度
Essenziale
Cabine hotel molto essenziale , situato dentro l'aeroporto di Bergamo , offre il minimo indispensabile per passare un notte a coloro che hanno un volo al mattino presto , tutta la procedura del check in è automatica , le cabine sono scarne e scomode , il comfort inesistente , il prezzo sproporzionato alla qualità offerta, da usare solo in caso di necessità.
於 2021 年 12 月住了 1 晚

2/10 很差

Avigdor Yoram

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not only did their system not work and I was left sleeping outside on the floor. Their customer service also did not go through, despite three phone calls I made (voicemail in Italian that says you can leave a message). They are also not willing to give me the money
於 2021 年 11 月住了 1 晚

6/10 一般

tarja

讚好：整潔度、職員與服務和住宿狀況
Sopiva muutaman tunnin lepäämiseen
Sopiva yöpymispaikka muutaman tunnin lepäämiseen. Naapurien äänet kuuluu selvästi, vähän rauhaton tunnelma.
於 2021 年 11 月住了 1 晚

2/10 很差

Dino

不滿：職員與服務、住宿狀況和客房舒適度
Un incubo assolutamente negativo
Tutto negativo dal confort al prezzo ad un minimo di comodità o di riposo e dì rumorosità completamente zero. Non ci andrò mai più e non lo consiglierei a nessuno
於 2021 年 11 月住了 1 晚

6/10 一般

hala

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Only stay if you must
Only stay here if you must...i was a solo female traveller so i opted to stay here instead if having to take a taxi or bus in a late night flight. This cubicle can be much better....it can offer bedding like a hotel....but it's actually completely empty and offers nothing.....very poorly designed
於 2021 年 11 月住了 1 晚

6/10 一般

CARLOS

伴侶同遊
讚好：整潔度
Si no quieres dormir en el suelo es la única opción, cuesta más de lo que ofrece. No está bien insonorizado, sin mantas ni nada.
於 2021 年 10 月住了 1 晚

6/10 一般

Luca

I couldn't fly this day in the end. I would have cancelled but they don't offer even partial refunds so why bother. Would be smarter and more convenient for everyone to offer at least partial refunds - travelers get some money back, and they get part of the price can put the room back for sale.
於 2021 年 10 月住了 1 晚

2/10 很差

Ian

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚